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STARBUCKS Verismo Frequently Asked Questions page 2

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I have just bought the Verismo® System. What should I do to prepare the machine
for first-time use?
Please refer to the Quick Start Guide enclosed in your Verismo® machine box . This will
take you through the simple steps to prepare your machine for the first use.
Can you tell me what each of the buttons do on the 580 model?
Espresso button
o
This button serves two purposes. It's the button you push after inserting an
espresso pod to make rich, caramelly espresso. It also serves as the Rinse
button, which is explained in the Quick Start Guide.
Brewed Coffee button
o
This button is used for brewed coffee pods as it provides the exact proportion of
coffee to water that meets our coffee quality standards. It is also used to make a
Caffè Americano (see Making Drinks at Home for detailed instruction). It is
important to remember to remove the foil seal on Brewed Coffee pods for
optimal extraction.
Milk button
o
This button should only be used when using the Milk pod as it is specially
calibrated to dispense the liquid dairy from the Milk pods for your Caffè Latte.
Why does it seem so hard to close the handle after inserting a pod?
You will feel some pressure or tension as you close the handle – this is normal. The
pressure indicates the machine is puncturing the pod in preparation to brew. An
additional tip is to make sure to close the handle quickly with one swift continuous
motion. Avoid back and forth movement of the handle or hesitation when closing it as
this can cause the pod to fall into the used pod bin without being punctured.
I have had a few pods fall directly into the discard bin without being punctured?
Why is that happening and how can I avoid that?
Lift the machine's handle all the way back so it is at a 90 degree angle to the machine.
Insert the pod needed for your drink. Close the handle quickly and with one swift,
continuous motion. You will feel some pressure or tension as you close the handle – this
is normal. The pressure indicates the machine is puncturing the pod in preparation to
brew. Avoid back and forth movement of the handle or hesitation when closing it as
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