Table 6. Dell Active Pen troubleshooting (continued)
Problems
Bluetooth-pairing light does not turn on.
Pressing and holding the top button or
pressing the top button twice in succession
does not wake up the computer or tablet
from connected standby.
16
Troubleshooting
Possible causes
Coin-cell batteries may be out of charge.
Your computer or tablet may not support
the connected standby feature.
Possible solutions
Change the coin-cell batteries. For more
information, see
Installing coin-cell
Ensure to use this feature on computers
and tablets that support the connected
standby feature. Search PN557W on Dell
website for a list of supported devices.
batteries.