Troubleshooting - Xoro HRS 8580 User Manual

Check the following guide for the possible cause of a problem before contacting service.
Technical Support of Xoro/MAS:
Tel.: +49 40 77 11 09 17
Fax: +49 76 73 35 15
Internet: www.xoro.de/support
Symptom
No DVB-S reception / serious
distortion by mosaics or
artefacts/ freeze pictures
No power
Can not scan programs
No picture / no coloured
pictures
Remote control does not work
No sound
Audio / Subtitle without function
or can no choose
No Recording
Recording has jerkings or other
mal functions

Troubleshooting

Correction
No DVB-S reception in your region.
Realign the dish. Please pay attention to the direction of the satellite.
Please use a bigger dish.
Retry the Auto Scan.
Plug the power cord into the outlet tightly and turn on the power.
Adjust the dish
Refer settings for searching
Control the connection to the TV set.
Control the video output mode in the setup.
TV channel or program is scrambled
Change the batteries.
Operate within normal range (max. 5 meters, 30 °)
The sensor is pointed to by bright light.
Cancel Mute. Press MUTE button
Increase volume. Press VOL+ button
Pay attention to connection to TV set or amplifier.
Change audio track (press AUDIO button)
Change subtitle track (press SUB button)
Other audio track is not supported
Subtitles are not supported by broadcaster
No USB memory is connected.
No free space on the storage.
The connected storage is too slow. Please use only USB-Sticks with 8 GB or
higher.
Please control the reception quality of the dish and align them for getting better
quality.
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