Troubleshooting Guide - Hatco FLAV-R-SAVOR FS2HAS Series Installation And Operating Manual

English
WARNING
Unit must be serviced by qualified personnel only. Service
by unqualified personnel may lead to electric shock or
burn.
Symptom
Switch is not illuminated
and no heat.
Switch is illuminated but
unit has no heat.
Switch is illuminated but
unit does not maintain
setpoint temperature.
Unit displays temperature
in °F, but needs to display
in °C. Or, Unit displays
temperature in °C, but
needs to display in °F.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for
assistance. To locate the nearest Service Agency, log onto the Hatco website at www.hatcocorp.com and click on
Find Service Agent, or contact the Hatco Parts and Service Team at:
Telephone: 800-558-0607 or 414-671-6350
e-mail: partsandservice@hatcocorp.com
Fax: 800-690-2966 or 414-671-3976
Form No. FS2HACm-0815
Probable Cause
Power I/O (on/off) switch in the "O" (off)
position.
Unit not plugged in.
Circuit breaker tripped.
Defective component.
Setpoint temperature is too low.
Defective component.
Sheet pans not positioned properly inside
cabinet and are blocking air curtain(s).
Unit not allowed to reach setpoint
temperature.
No sheet pans or not enough sheet pans
in cabinet.
No sheet pan on bottom shelf.
Imbalanced/improper air flow in building.
Defective component.
Internal setting on temperature control
board needs to be changed.

TROUBLESHOOTING GUIDE

ELECTRIC SHOCK HAzARD: Turn OFF power switch,
unplug power cord, and allow unit to cool before
performing any cleaning, adjustments, or maintenance.
move the Power I/O (on/off) switch to the "I" (on)
position.
Plug unit into the proper power supply.
Reset the circuit breaker.
Contact Authorized Service Agent or Hatco for
assistance.
Adjust setpoint temperature to the proper setting.
Adjust the setpoint temperature to a lower setting.
Refer to the procedure in the OPERATION section.
Set sheet pans between the lines next to the arrows
inside each end of the cabinet.
Allow unit 30 to 60 minutes to reach setpoint
temperature.
For two pan models: Put two pans in cabinet at
startup. Keep at least one pan in cabinet on bottom
shelf at all times.
For four pan models: Put four pans in cabinet at
startup. Keep at least two pans in cabinet at all times
with one on bottom shelf and the other two shelves
above.
Place a pan on the bottom shelf.
Identify air flow sources and make necessary
changes:
• move any portable fans.
• Close all windows and doors.
• Close drive-thru window.
• Check ceiling vents and redirect, if necessary.
• Install flip-up panel accessory onto cabinet.
Contact Authorized Service Agent or Hatco for
assistance.
Contact Authorized Service Agent or Hatco for
assistance.
11
WARNING
Corrective Action