Haworth Hop TS Troubleshooting Manual
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Haworth Hop TS Troubleshooting Manual

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HOP - TROUBLESHOOTING GUIDE
Identify Parts
Installation Instructions

Programmable Hand Switch

Standard Up/Down Hand Switch

OR
A
A
Single Stage - 2 Leg
Dual Stage - 2 Leg
Dual Stage - 3 Leg
Control Box
Control Box
Control Box
OR
OR
B
B
B
Motor
Motor
Cord 2
Cord 1
Motor
Cord 1
Motor
Cord 3
Motor Cord 1
Motor Cord 2
C
C
C
Leg 1
Leg 1
Leg 2
Slave
Leg
Leg 1
Leg 2
Leg 3
CUSTOMER SERVICE PHONE: 1-800-426-8562
E.C.O. No:
xxx-xxx
1 OF 10
Hop TS
Rev:
x1
Page:
Part No:

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  • Page 1 Cord 1 Motor Cord 3 Motor Cord 1 Motor Cord 2 Leg 1 Leg 1 Leg 2 Slave Leg 1 Leg 2 Leg 3 CUSTOMER SERVICE PHONE: 1-800-426-8562 E.C.O. No: xxx-xxx 1 OF 10 Hop TS Rev: Page: Part No:...
  • Page 2 - If packaging appears to be damaged, connect table leg components, initialize and cycle them up and down to ensure proper function before installation. CUSTOMER SERVICE PHONE: 1-800-426-8562 E.C.O. No: xxx-xxx 2 OF 10 Hop TS Rev: Page: Part No:...
  • Page 3 Combine these with the “Possible Causes” for the same codes above and remedy as well. CHECK CONNECTIONS TIGHTEN HEX ROD - Page 10 Loose Hex Rod Noise CUSTOMER SERVICE PHONE: 1-800-426-8562 E.C.O. No: xxx-xxx 3 OF 10 Hop TS Rev: Page: Part No:...
  • Page 4 Press and hold the down button until the table moves down and back up slightly THEN UP SLIGHTLY MOVES DOWN “HOLD FOR 20 TO 30 SECONDS” CUSTOMER SERVICE PHONE: 1-800-426-8562 E.C.O. No: xxx-xxx 4 OF 10 Hop TS Rev: Page: Part No:...
  • Page 5 CALIBRATION = INITIALIZING (See PAGE 10) FOR DUAL STAGE LEG COLLISION = REMOVE OBSTRUCTION CALIBRATION = INITIALIZING (See PAGE 4) OVER-CURRENT ERROR MAX. LOAD EXCEEDED = UNLOAD TABLE CUSTOMER SERVICE PHONE: 1-800-426-8562 E.C.O. No: xxx-xxx 5 OF 10 Hop TS Rev: Page: Part No:...
  • Page 6 Press and hold up and down buttons until you hear one click (1x) to hold down button if trying to recalibrate/initialize. 1) “CLICK” “HOLD” CUSTOMER SERVICE PHONE: 1-800-426-8562 E.C.O. No: xxx-xxx 6 OF 10 Hop TS Rev: Page: Part No:...
  • Page 7 Important - After control unit is reset to factory settings, perform initialization process on PAGE 4. “000” will be displayed on hand switch. Table needs to be initialized CUSTOMER SERVICE PHONE: 1-800-426-8562 E.C.O. No: xxx-xxx 7 OF 10 Hop TS Rev: Page: Part No:...
  • Page 8 Swap connectors (M1 & M2) as shown COLUMN CONTROL CODE BOX (B) E 12 or E 24 E 13 or E 25 E 14 or E 26 CUSTOMER SERVICE PHONE: 1-800-426-8562 E.C.O. No: xxx-xxx 8 OF 10 Hop TS Rev: Page: Part No:...
  • Page 9 If error code (E 13) or (E 25) appears = bad leg (L1 or L2) NOTE: This was an example of Leg (L1) being the bad leg. BAD LEG CUSTOMER SERVICE PHONE: 1-800-426-8562 E.C.O. No: xxx-xxx 9 OF 10 Hop TS Rev: Page: Part No:...
  • Page 10 (Q) tighened. LOOSEN LOOSEN NOTE: Slide gear connector rod shaft (K) until stopped by snap ring (R). Tighen set screws (Q). CUSTOMER SERVICE PHONE: 1-800-426-8562 E.C.O. No: xxx-xxx 10 OF 10 Hop TS Rev: Page: Part No:...

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