Yealink Embrace W60B Quick Start Manual
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Yealink Embrace W60B Quick Start Manual

And base station
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Base Station
Quick Start Guide

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Summary of Contents for Yealink Embrace W60B

  • Page 1 Handset and Base Station Quick Start Guide...

  • Page 2: What's Covered

    What's Covered • Overview of phone • Turn On/Off • Place and receive calls • Place calls on hold • Transfering Calls • Parking a call • Redial and viewing local call history • Make a conference call • Access your voicemail...

  • Page 3: Phone Keys

    Phone Keys On-hook/Power. Powers handset off/on and returns to previous screen when on. Cancels actions and rejects incoming calls. Confirms actions. Enters Main Menu. Connects to Voicemail. Mutes/unmutes Speaker. Turns Speakerphone off/on. Switches between receiver, headset, hands-free. Transfers calls. Left Softkey displays History. Right Softkey displays Line Status.
  • Page 4 Turn Handset On/Off To turn on handset, do one of the following: • Press On-hook. • Place handset in charger cradle. To turn off handset: • Long-press On-hook/Power key to return to Idle screen and turn off handset.

  • Page 5: Place A Call

    Place a Call These call options are available when the handset is idle. For multiple Lines, press Line first. To place a call directly, do one of the following: • Enter a phone number and OK, Speakerphone or Off- hook to dial. •...
  • Page 6 Place a Call Cont. To place a call from the Redial list: Press Off-hook and select a Contact. Press Off-hook or Speakerphone. To place a call to the last dialed number: • Press Off-hook twice.

  • Page 7: Hold And Resume A Call

    Hold and Resume a Call Multiple calls can be on Hold. To Hold an Active call: • Press Options > Hold. To Resume a Held call: • Select the call. • Press Resume, Speakerphone or Off-hook. To switch between Active and Held calls: •...

  • Page 8: Redial A Call

    Redial a Call The Redial list stores recently dialed numbers. When the list is full, the oldest number is removed after a new number is dialed. Redial options include: • Press Off-hook twice to Redial the last number. • Press Off-hook and select a previously dialed number.

  • Page 9: Answer A Call

    Answer a Call To answer a call, press one of the following keys: • Accept, Off-Hook, Speakerphone or OK. To answer a call while on an Active call, do one of the following: • Press the down arrow key to select the incoming call. •...

  • Page 10: Forward A Call

    Forward a Call The handset Forwards incoming calls on a per- line basis to another Line. To enable Call Forward: 1. Press OK to access the Main Menu > Call Features > Call Forward. 2. Select a Line and Forwarding Type. (Always, Busy, No Answer).

  • Page 11: End A Call

    End a Call To end a call, press On-hook.

  • Page 12: Transfer A Call

    Transfer a Call To Transfer an Active call: • Blind Transfer - Press TRAN. Enter a number or Contact and TRAN. • Attended Transfer - Press TRAN. Enter a number and TRAN after the call is answered.

  • Page 13: Park A Call

    Park a Call If available, Park is used to place an Active call on Hold at one extension and pick it up at a different extension using one of the following methods: Softkey method: To Park an Active call, press the Park soft key. To Retrieve a parked call, press the appropriate Line or key.

  • Page 14: Do Not Disturb

    Do Not Disturb When Do Not Disturb is enabled, the phone does not ring, and calls follow the next step in the extension’s Find Me/Follow Me rule. (If find-me- follow- has been configured) To enable/disable Do Not Disturb with the phone: Press OK >...
  • Page 15 Local Call History The History list holds up to 100 entries. Icons indicate Placed, Received, Missed or Forwarded calls. Press the left/right arrow keys to switch among call lists. To view call History records: Press History. Select a record and Option > Detail. To place a call from the call History: Press History and select a Contact.

  • Page 16: Conference Calls

    Conference Calls The phone supports Conference calls with two other parties and multi-way network conferencing. To initiate a Conference Call with two Contacts: Place a call to the first party. After the call connects, select Options > Conference. Call the next Contact and select Conf to join the participants.

  • Page 17: Contact Directory

    Contact Directory Note: Personal Contacts may be lost when firmware is updated. To view Contacts: • Navigate to OK > Directory. To add a Contact: Navigate to OK > Directory > Options > New Contact. Enter the Name, Number and Mobile information and Save.

  • Page 18: Mute Microphone

    Mute Microphone Press Mute to enable/disable the phone’s microphone.

  • Page 19: Adjust Volume

    Adjust Volume Adjust Volume for Ringer or Audio as follows: • Press left/right arrow when phone is idle to adjust Ringer Volume. • Press left/right arrow during a call to adjust Audio Volume of speakerphone/ear-piece.

  • Page 20: Silent Mode

    Silent Mode In Silent Mode, the handset displays incoming call information, but does not ring. • Long-press the asterisk (*) key to enable/disable Silent Mode.
  • Page 21 Voicemail To retrieve Voicemail messages, press Message. Select a Line and press Select. Follow the system prompts.

  • Page 22: Speed Dial

    Speed Dial If available, use Speed Dial for frequently used or hard to remember numbers by assigning a phone number to a digit key. Contact a site administrator to determine which options may be available to set up Speed Dial: •...

  • Page 23: Lock/Unlock Keypad

    Lock/Unlock Keypad Long-press the # key to Lock/Unlock keypad.

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