QNAP TS-2888X Series User Manual
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QNAP TS-2888X Series User Manual

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TS-2888X
TS-2888X
User Guide
Document Version: 2
25/02/2019

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Summary of Contents for QNAP TS-2888X Series

  • Page 1 TS-2888X TS-2888X User Guide Document Version: 2 25/02/2019...

  • Page 2: Table Of Contents

    TS-2888X User Guide Contents 1. Preface About This Guide............................3 Audience...............................3 Document Conventions..........................3 2. Product Overview About the TS-2888X............................. 4 Hardware Specifications..........................4 Package Contents............................7 Components..............................7 Front Panel............................... 8 Rear Panel..............................9 System Board............................10 Memory Slot Numbering......................... 11 PCIe Slot Numbering..........................
  • Page 3 6. Glossary CloudKey..............................49 myQNAPcloud............................49 myQNAPcloud ID............................49 Qfinder Pro..............................49 QTS................................49 7. Notices Limited Warranty............................50 Disclaimer..............................50 FCC Notice..............................50 CE Notice..............................51 SJ/T 11364-2006............................51 VCCI Notice..............................52 BSMI Notice..............................52...

  • Page 4: Preface

    TS-2888X User Guide 1. Preface About This Guide This guide provides information on the QNAP TS-2888X NAS and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts.

  • Page 5: Product Overview

    Hardware Specifications Warning If your QNAP product has hardware defects, return the product to QNAP or a QNAP- authorized service center for maintenance or replacement. Any attempt to repair or perform maintenance procedures on the product by you or an unauthorized third-party invalidates the warranty.
  • Page 6 8 x DDR4 RDIMM (non-512 GB RAM models) 8 x DDR4 LRDIMM (512 GB RAM models) Important Use only QNAP memory modules to maintain system performance and stability. For NAS devices with more than one memory slot, use QNAP modules with identical specifications.
  • Page 7 PCIe slots • 3 x PCIe 3.0 x8 • 5 x PCIe 3.0 x4 For the list of compatible expansion cards, go to https:// www.qnap.com/compatibility. USB ports 6 x USB 3.0 Type-A 4 x USB 2.0 Type-A • Front: • 1 x USB 3.0 One Touch Copy Type-A •...

  • Page 8: Package Contents

    0˚C to 40˚C (32˚F to 104˚F) Relative humidity • Non-condensing relative humidity: 5% to 95% • Wet-bulb temperature: 27˚C (80.6˚F) Model specifications are subject to change without prior notice. To see the latest specifications, go to https://www.qnap.com. Package Contents Item Quantity TS-2888X NAS...

  • Page 9: Front Panel

    TS-2888X User Guide Front Panel Component Component Enter button Status LED Select button USB 3.0 Type-A port LCD panel USB 3.0 One Touch Copy Type-A port USB LED USB One Touch Copy button LAN LED Power button Product Overview...

  • Page 10: Rear Panel

    TS-2888X User Guide Rear Panel Component Component Power input Ethernet ports (GbE RJ45) Power switch Ethernet ports (10 GbE RJ45) USB 2.0 Type-A ports 3.5 mm dynamic microphone jacks USB 3.0 Type-A ports 3.5 mm line-out jack Reset button PCIe full-height cover Product Overview...

  • Page 11: System Board

    TS-2888X User Guide System Board Component Component Memory slots PCIe 3.0 slots Product Overview...

  • Page 12: Memory Slot Numbering

    TS-2888X User Guide Memory Slot Numbering PCIe Slot Numbering Component Component PCIe 3.0 x8 slot 1 PCIe 3.0 x8 slot 5 PCIe 3.0 x4 slot 2 PCIe 3.0 x4 slot 6 PCIe 3.0 x8 slot 3 PCIe 3.0 x4 slot 7 PCIe 3.0 x4 slot 4 PCIe 3.0 x4 slot 8 Product Overview...

  • Page 13: Drive Numbering

    NAS. Hardware and peripherals • Storage drives For details on compatible drives, go to https://www.qnap.com/ compatibility/. • Network cable Tools • Phillips #1 or #2 screwdriver • Anti-static wrist strap...

  • Page 14: Setting Up The Nas

    TS-2888X User Guide Setting Up the NAS 1. Place your NAS device in an environment that meets the requirements. For details, see Installation Requirements. 2. Install the drives. For details, see the following topics: • Installing 3.5-inch Hard Drives on 3.5-inch Trays •...

  • Page 15: Installation And Configuration

    TS-2888X User Guide 3. Installation and Configuration This chapter provides specific hardware and firmware installation and configuration steps. Hardware Installation This section provides information on installing drives, memory modules, and expansion cards. Drive Installation The TS-2888X is compatible with 3.5-inch and 2.5-inch hard drives, and 2.5-inch solid state drives. Installing 3.5-inch Hard Drives on 3.5-inch Trays Warning •...
  • Page 16 TS-2888X User Guide 3. Remove the drive tray. a. Slide the lock to the right. b. Pull the handle to release the tray. c. Pull the tray out. 4. Install a drive on the tray. a. Remove the fastening panels from the sides of the tray. Installation and Configuration...
  • Page 17 TS-2888X User Guide b. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray. c. Attach the fastening panels. d. Optional: Attach the screws to further secure the drive. Installation and Configuration...
  • Page 18 TS-2888X User Guide 5. Load the tray into the bay. a. Insert the tray into the bay. b. Push the handle. c. Slide the lock to the left. 6. Attach the right cover. a. Align the right cover with the grooves on the case and then slide to the front. Installation and Configuration...
  • Page 19 TS-2888X User Guide b. Tighten the screws. 7. Power on the NAS. Installing 2.5-inch Hard Drives or Solid State Drives on 3.5-inch Trays Warning • Installing a drive deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components. 1.
  • Page 20 TS-2888X User Guide a. Loosen the screws. b. Pull the right cover back. 3. Remove the drive tray. a. Slide the lock to the right. b. Pull the handle to release the tray. c. Pull the tray out. Installation and Configuration...
  • Page 21 TS-2888X User Guide 4. Install a drive on the tray. a. Remove the right fastening panel from the tray. b. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray.
  • Page 22 TS-2888X User Guide 5. Load the tray into the bay. a. Insert the tray into the bay. b. Push the handle. c. Slide the lock to the left. Installation and Configuration...
  • Page 23 TS-2888X User Guide 6. Attach the right cover. a. Align the right cover with the grooves on the case and then slide to the front. b. Tighten the screws. 7. Power on the NAS. Installing 2.5-inch and U.2 Solid State Drives on 2.5-inch Trays Warning •...
  • Page 24 TS-2888X User Guide Important Only install U.2 drives in drive bays 1 to 4 on the upper right corner. 1. Power off the NAS. 2. Remove the right cover. a. Loosen the screws. b. Pull the right cover back. Installation and Configuration...
  • Page 25 TS-2888X User Guide 3. Remove the drive tray. a. Slide the lock to the right. b. Pull the handle to release the tray. c. Pull the tray out. 4. Install a drive on the tray. a. Align the SATA connector on the drive with the opening at the end of the tray. b.
  • Page 26 TS-2888X User Guide 5. Load the tray into the bay. a. Insert the tray into the bay. b. Push the handle. c. Slide the lock to the left. 6. Attach the right cover. a. Align the right cover with the grooves on the case and then slide to the front. Installation and Configuration...

  • Page 27: Installing Expansion Cards

    7. Power on the NAS. Installing Expansion Cards The TS-2888X supports selected expansion cards, some of which require QNAP PCIe brackets. QNAP- branded expansion cards purchased from the company website are shipped with the brackets necessary to fit all QNAP NAS models.
  • Page 28 • Observe electrostatic discharge (ESD) procedures to avoid damage to components. 1. Check the expansion cards and brackets supported by your model on the QNAP website. a. Go to www.qnap.com/compatibility. b. Click Search by NAS.
  • Page 29 Remove the screws that secure the case cover to the chassis. b. Pull the cover away from the slot. 7. Optional: Attach the QNAP bracket to the expansion card. a. Remove all screws of the existing bracket. Installation and Configuration...
  • Page 30 TS-2888X User Guide b. Carefully pull the bracket away from the card. c. Attach the QNAP bracket to the card using the same screws. d. Verify that the bracket does not move. 8. Install the expansion card. a. Hold the expansion card by the edges.
  • Page 31 TS-2888X User Guide d. Optional: Attach the PCIe power connector to the expansion card. Note Larger expansion cards may require you to attach the PCIe power connector before inserting the card into the slot. 9. Attach the left cover. a. Align the left cover with the grooves on the case and then slide to the front. Installation and Configuration...

  • Page 32: Replacing Memory Modules

    The TS-2888X has eight memory slots. You can increase the memory capacity of the NAS by upgrading memory modules. Use only QNAP modules of the same type and capacity to maintain system performance and stability. You can purchase QNAP memory modules from authorized resellers.
  • Page 33 TS-2888X User Guide Important For best results, QNAP recommends installing modules in pairs. • Ensure that each pair uses identical modules. • Install the pairs in sequence and follow the assigned slots for each pair. • When installing only one module, use slot 1.
  • Page 34 TS-2888X User Guide 5. Remove an existing module. a. Push the retention clips outward simultaneously to release the module. Warning Attempting to remove a module that is not completely released may damage the module and the motherboard. b. Hold the module by the edges and then carefully slide it out of the slot. 6.
  • Page 35 TS-2888X User Guide c. Verify that the metal connectors are completely inserted into the slot. d. Carefully press down on the module until the retention clips lock the module into place. 7. Attach the left cover. a. Align the left cover with the grooves on the case and then slide to the front. b.

  • Page 36: Qts Installation

    Go to Control Panel > System > System Status > Hardware Information . c. Check the value for Total memory. QTS Installation The TS-2888X uses the QNAP QTS operating system. You can install QTS using any of the following methods. Method...

  • Page 37: Installing Qts Using Qfinder Pro

    ASCII characters. 7. Click Next. 8. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 9. Click Next. 10. Select Obtain an IP address automatically (DHCP).

  • Page 38: Installing Qts Using The Cloud Key

    1. Power on the NAS. 2. Connect the NAS to the internet. 3. Go to the QNAP Cloud Installation page using one of the following methods: • On your computer, go to http://install.qnap.com/. • Scan the QR code on the NAS using a mobile device.
  • Page 39 ASCII characters. 10. Click Next. 11. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 12. Click Next. 13. Select Obtain an IP address automatically (DHCP).
  • Page 40 TS-2888X User Guide • For details on enabling multimedia functions on QTS, see the System Administration section of the QTS User Guide. 20. Click Next. 21. Review the settings. 22. Click Apply. A confirmation message appears. Warning Clicking Confirm deletes all data on the drive before installing QTS. 23.

  • Page 41: Basic Operations

    TS-2888X User Guide 4. Basic Operations This chapter describes basic NAS operations. Power Button Operation User Action Result Power on Press the button once. The NAS powers on. Power off Press and hold the button for 1.5 The NAS powers off. seconds.

  • Page 42: Lcd Panel

    TS-2888X User Guide LCD Panel The LCD panel allows you to perform the following operations. • Restart and power off the NAS • Configure or change the LCD panel password • View and configure network settings • View information on the system, physical disks, and volumes Viewing TCP/IP Settings You can view the following settings for each network adapter on the NAS.

  • Page 43: Viewing Drive Information

    TS-2888X User Guide 3. Press and hold Enter. The panel displays the IP address of the first network adapter. 4. Press Select repeatedly until the panel displays Enter Network Settings. 5. Press and hold Enter. The panel displays the configurable network settings. 6.

  • Page 44: Viewing System Information

    TS-2888X User Guide Viewing System Information The LCD panel can display the CPU temperature, system temperature, and system fan speed. 1. Press Enter or Select. The panel displays the NAS name and QTS version. 2. Press and hold Enter for two seconds. The panel displays Main Menu 1.

  • Page 45: Lcd Error Messages

    TS-2888X User Guide 5. Select Yes by presing and holding Enter. The New Password screen appears. 6. Press Select and Enter to specify a new password. • Specify a password with 1 to 8 characters. The password can only contain numbers (0 to 9). •...
  • Page 46 TS-2888X User Guide Status Description System Status Flashes green and red • The drive is being formatted. alternately every 0.5 • The NAS is being initialized. seconds • The operating system is being updated. • RAID rebuilding is in progress. •...

  • Page 47: Audio Alert

    TS-2888X User Guide Status Description Flashes blue every 0.5 sec • A USB device (connected to the front USB port) is detected. • A USB device (connected to the front USB port) is being removed from the NAS. • A USB device (connected to the front USB port of the NAS) is being accessed.

  • Page 48: Troubleshooting

    TS-2888X User Guide 5. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro or myQNAPcloud to Locate the NAS If Qfinder Pro or myQNAPcloud is unable to locate the NAS during QTS installation, the drives or data may be faulty. 1.

  • Page 49: Recovering Unintentionally Removed Healthy Drives

    RAID Recovery Support Maximum Number of Removed Drives Single JBOD RAID 0 RAID 1 RAID 5 RAID 6 RAID 10 Support and Other Resources QNAP provides the following resources: Resource Documentation http://docs.qnap.com Helpdesk http://helpdesk.qnap.com Downloads http://download.qnap.com Community Forum http://forum.qnap.com Troubleshooting...

  • Page 50: Glossary

    Provides various remote access services such as DDNS and CloudLink myQNAPcloud ID Email address that was used to register for a myQNAPcloud account Qfinder Pro Enables you to locate and access the QNAP NAS devices in your local area network QNAP NAS operating system Glossary...

  • Page 51: Notices

    No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.

  • Page 52: Ce Notice

    • Consult the dealer or an experienced radio/television technician for help. Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment.

  • Page 53: Vcci Notice

    TS-2888X User Guide 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。 X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。 VCCI Notice VCCI–B BSMI Notice Notices...

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