TRU-BLU K9000 2.0 Twin Dog Wash Operator's Manual
  1. Manuals
  2. Brands
  3. TRU-BLU Manuals
  4. Pet Care Product
  5. K9000 2.0
  6. Operator's manual

TRU-BLU K9000 2.0 Twin Dog Wash Operator's Manual

Hide thumbs Also See for K9000 2.0 Twin Dog Wash:
Table of Contents

Advertisement

Quick Links

K9000 2.0 Twin Dog Wash
Operators Manual
© Copyright 2016, Tru Blu Dog Wash, All rights reserved. K9000
®
is a registered trademark
of Tru Blu Dog Wash.

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the K9000 2.0 Twin Dog Wash and is the answer not in the manual?

Questions and answers

Related Manuals for TRU-BLU K9000 2.0 Twin Dog Wash

Summary of Contents for TRU-BLU K9000 2.0 Twin Dog Wash

  • Page 1 K9000 2.0 Twin Dog Wash Operators Manual © Copyright 2016, Tru Blu Dog Wash, All rights reserved. K9000 ® is a registered trademark of Tru Blu Dog Wash.
  • Page 2 © Copyright 2016, Tru Blu Dog Wash, All rights reserved. K9000 ® is a registered trademark of Tru Blu Dog Wash. All requests and enquiries regarding the use of, and availability of this manual are to be directed to: Tru Blu Dog Wash Factory No.
  • Page 3 Explanation of symbols used in this manual Warning Important - Take note Regulatory Compliance Mark Electrical Hazard European Conformity Date Summary of Changes Sections Changed/Added Author/s Version 13/02/2019 New Manual Phil Worrell V1.0 Version Status Published Date 15/07/2019 Author/s Phil Worrell Build Approver Darryn Polack Sales Approver...

  • Page 4: Table Of Contents

    Table of Contents K9000 2.0 Twin Inspection and Acceptance on Delivery: ..........6 K9000 2.0 Twin System Specifications ..............7 Installation ........................8 Assembling the Dog Wash ..................10 Levelling and Positioning the Dog Wash ..............13 Connecting the Water Supply and Waste connection to the Dog Wash....14 2.3.1 Connecting the Water Supply ................14 2.3.2...
  • Page 5 Note Acceptor (GBA ST1) .....................41 Cassette Fitting / Removal ..................41 Cleaning the Validator Note Path ................42 Clearing a Note Jam....................43 Troubleshooting .....................44 Dryer ..........................45 10.1 By-Pass Dryer - Operation (Summer/Winter)............45 10.2 Heated Dryer - Operation (Heat Settings) ...............46 10.3 Dryer Hose Connection ..................47 Override Key (Wash down Key) .................48 Dog Wash K9000ECU Board Operating &...

  • Page 6: K9000 2.0 Twin Inspection And Acceptance On Delivery

    K9000 2.0 Twin Inspection and Acceptance on Delivery: Inspect the K9000 2.0 Twin on arrival and prior to unwrapping to ensure there is no travel damage. If there is any damage, please contact Tru Blu Dog Wash before accepting delivery. The K9000 Twin Dog Wash is delivered in two parts with a total weight of approximately 350kg.

  • Page 7: K9000 2.0 Twin System Specifications

    1.1 K9000 2.0 Twin System Specifications SYSTEM WITHOUT ON BOARD HOT WATER UNIT Power 240V 25 AMP WATER Inlet Pressure (Min) ½” Ball valve 40psi / 275kpa Cold ½” Ball valve WATER Inlet Pressure (Max) ½” Ball valve 72psi / 500kpa Cold ½”...

  • Page 8: Installation

    Caution should be taken when the Dog Wash has been delivered and is being unloaded. The K9000 2.0 Twin Dog Wash is delivered in two parts with a total weight of approximately 350kg. The larger of the two parts weighs approximately 260kg and measures 2200mm in length, 1850mm in height &...
  • Page 9 It is recommended that the front kicker plate be removed from the left-hand tub prior to installation and handling as this will allow safer lifting and the required access during installation. Care should be taken not to damage the plumbing fittings during lifting and positioning of the unit.

  • Page 10: Assembling The Dog Wash

    2.1 Assembling the Dog Wash You need to assemble the two parts of the K9000 2.0 Twin Dog Wash using the stainless bolts, washers, nuts and industrial grade silicone which are supplied. Make sure the assembly occurs as near as possible to the installation point, keeping in mind you will need to work behind the dog wash to join the 2 sections together.
  • Page 11 Now that we have the two parts aligned and ready for joining, we need to use the silicone supplied to water proof the join. The silicone is run down from the top rear of the cabinet and along the bottom out to the front (along the seams). Refer to the below photo. Silicone Z:\Build\K9000 2.0 Twin\K9000 2.0 Twin Operators Manual July 2019 v1.0.docx Page 11...
  • Page 12 The 3 guide bolts from the wash tub, two at the bottom and one at the top are used to guide the tub into place. Once in position the right-hand tub will sit on the stainless-steel ledge and the three back plates will align with the 4 pre-drilled holes in the main cabinet (these holes had the 4 screws removed earlier).

  • Page 13: Levelling And Positioning The Dog Wash

    1 of the 4 washer & nylon lock nuts in place Now that the K9000 2.0 Twin Dog Wash is assembled you need to silicone the inside of the tub where it has been attached to the cabinet. Silicone Levelling and Positioning the Dog Wash The Dog Wash needs to be placed in a level horizontal position to operate correctly.

  • Page 14: Connecting The Water Supply And Waste Connection To The Dog Wash

    2.3 Connecting the Water Supply and Waste connection to the Dog Wash. Before connecting the Dog Wash to Water and Waste ensure local regulations are considered. Please refer to the installation manual for more detail. 2.3.1 Connecting the Water Supply Flush the pipes prior to connecting to the DOG WASH.

  • Page 15: Adjusting The Water Pressure

    2.3.2 Adjusting the Water Pressure Once connected the regulator can be adjusted to ensure the Dog Wash has water pressure of 50 psi (0.35mpa / 345kpa). Ensure that the waste has been connected prior to testing, refer section 2.3.2 The below pictures show the pressure gauge for each tub and pressure regulator for the dog wash (both tubs).

  • Page 16: Hot Water

    2.3.3 Hot Water Hot water can be sourced from the site or the dog wash can include an on-board hot water service. 2.3.3.1 Site Supplied Hot Water Shown below is a K9000 2.0 Twin that was installed at a site that supplied HOT water, and as such the unit did not require to have an on-board hot water service.

  • Page 17: On Board Instantaneous Hot Water Unit

    2.3.3.2 On Board Instantaneous Hot Water Unit Below left is a photo of the water fittings for the hot water unit leading in and out of the service. The picture on the right is the actual Stiebel Eltron DHB-E 27 AU hot water unit which is fitted inside the dog wash cabinet, bottom left.
  • Page 18 Take the front cover of the Stiebel Eltron to expose the reset button. Pictured left is the Stiebel Eltron with the cover removed. The close up below is highlighted to assist locating the reset button. The below is a close up of the reset button. Activate the safety pressure limiter for flow pressure by firmly pressing in the reset button (the appliance is...
  • Page 19 Push the temperature selector plug into the "set temperature" PCB. The plug is already attached to the cover it needs to be “plugged” into the base. Picture left shows the reset button being pressed down using a small screw driver Re-Fit the Stiebel Eltron cover and secure with supplied screw.

  • Page 20: Connecting The Waste

    2.3.4 Connecting the Waste 2.3.4.1 Existing Sites Shown below is a K9000 2.0 Twin that has been installed into an existing room. The two 50mm connection points were run through the back wall to an existing waste point (Note: only 1 of the 2 waste points shown in photo). Other possibilities are to run the two 50mm connection points along the walls to an existing waste point/s.

  • Page 21: Back Flow Protection Device

    2.3.5 Back Flow Protection Device Connections need to be protected by a “high hazard” backflow prevention device. The below picture highlights the use of a reduce pressure backflow preventer (“RPZ”). Refer to appendix 14.2.1, Plumbing Schematic Individual Protection drawing. 2.4 Connecting the Power – For Your Electrician The pictures below show the main electrical cable inside the cabinet.
  • Page 22 *Note: This is in addition to the K9000 2.0 Twin power supply requirement, but only when a hot water unit is installed in the K9000 2.0 Twin Dog Wash. Refer to the Operation and Installation booklet for the Stiebel Eltron instantaneous water heater for full details.

  • Page 23: Completing The Installation

    2.5 Completing the Installation Now that the K9000 2.0 Twin has been installed you can now refit the front kicker plates removed earlier to allow the installation to proceed and peel the protective white film from the unit. You are now ready to commission the K9000 2.0 Twin. Z:\Build\K9000 2.0 Twin\K9000 2.0 Twin Operators Manual July 2019 v1.0.docx Page 23 Last edited 16/11/2016...

  • Page 24: Commissioning The Unit

    3 Commissioning the Unit The K9000 2.0 Twin is delivered with sufficient product for approximately 100 washes and it is recommended that commissioning the unit occurs after installation. Commissioning the unit requires the following tests to be undertaken;  Override key wash (refer section 11) ...

  • Page 25: Main Board Components

    Main Board Components 4.1 Dog Wash Main Board with Iwaki EJ Series Pumps Current Breakers Dryers Console Module Dosing Pumps Z:\Build\K9000 2.0 Twin\K9000 2.0 Twin Operators Manual July 2019 v1.0.docx Page 25 Last edited 16/11/2016 © Tru Blu Dog Wash 2016...

  • Page 26: Control Module

    4.1.1 Control Module The Control Module contains the fuses, circuit breakers, transformer, relays etc. The cover from the Control Module should never be removed unless the power is disconnected. The below picture has the main components of the Control Module labelled. It should be noted that there is a red LED light on each of the 4 fuses and if these are lit then the fuse has blown.

  • Page 27: Product Dosing Pump Factory Settings (Iwaki Ej Series Pumps)

    4.1.2 Product Dosing Pump Factory Settings (Iwaki EJ Series Pumps) Settings are guidelines/recommendations for Fido’s or other approved high-quality concentrated products:  Shampoo: 200 SPM*  Condition rinse: 180 SPM*  Flea & Tick rinse: 80 SPM*  Tub disinfectant: 120 SPM* ...

  • Page 28: Bleeding Product Dosing Pumps (Iwaki - Ej Series Pumps)

    4.1.3 Bleeding Product Dosing Pumps (Iwaki - EJ Series Pumps) The need to bleed product dosing pump will arise when products have run out or in some case when products have been replaced and air has become trapped in the tube. Bleeding procedure: 1.

  • Page 29: Iwaki Dosing Pump - Ej Series Exploded View

    4.1.4 Iwaki Dosing Pump – EJ Series Exploded View The pump in the diagram below is completely dismantled. Do not dismantle the pump beyond the extent shown in this instruction manual. Z:\Build\K9000 2.0 Twin\K9000 2.0 Twin Operators Manual July 2019 v1.0.docx Page 29 Last edited 16/11/2016 ©...

  • Page 30: Approved Products

    5 Approved Products ® The only products that are approved for use in the Tru Blu K9000 Twin Dog Wash are Fido’s products produced in Australia by Mavlab Pty Ltd (www.mavlab.com.au) and those registered as a “veterinary chemical product” by the Australian Pesticides and Veterinary Medicines Authority (APVMA) for use on dogs.

  • Page 31: Water Temperature

    Water Temperature In some instances, operators may wish to increase or decrease the water temperature slightly to compensate for seasonal changes. The water temperature is set prior to the water being funnelled to each gun so there is only one temperature change required. Both guns will have the same water temperature.

  • Page 32: K9000 2.0 Twin With On Board Hot Water Unit

    6.2 K9000 2.0 Twin with On Board Hot Water Unit Where the K9000 2.0 Twin has a Stiebel Eltron DHB-E 27 AU hot water unit on board there are two ways to adjust the water temperature. 1. Using the dial on the Stiebel Eltron hot water unit, or 2.

  • Page 33: Cash Box Components

    Cash Box Components 7.1 Coin, Note & Credit Card Box with highlighted components K9000ECU Boards Function Button Coin Acceptors Interface Board Function Interface Button Board Coin Mech Interfaces Warning Beeper Override Override Coin Collection Note & Credit Card Acceptors Z:\Build\K9000 2.0 Twin\K9000 2.0 Twin Operators Manual July 2019 v1.0.docx Page 33 Last edited 25/01/2018 ©...

  • Page 34: Coin Acceptor - Coin Activation

    7.2 Coin Acceptor – Coin Activation If the coin acceptor does not accept a coin, then it may be because the line for that particular coin is switched OFF. I.e. coin is disabled. To turn a line ON and to enable a coin, press the button once, (light will flash green) then drop the coin in.
  • Page 35  The Microcoin QL-Timer can be programmed using its On-Board Programming facility (OPB).  Each OBP feature can be accessed by a series of button presses, using the OBP programming button, which is located below the LED indicators.  Please use a firm and rapid button press to access each Mode. You will be shown a unique “M”...

  • Page 36: Coin Acceptor - Removal

    7.3 Coin Acceptor – Removal Always disconnect power before removal of unit Open the rear door of the customer control unit, the coin acceptor is mounted on the left- hand side. Shown on right is the stainless-steel vertical clip that holds the coin acceptor in place.

  • Page 37: Coin Acceptor Cleaning

    7.4 Coin Acceptor Cleaning Once the coin acceptor has been removed, it can be opened for cleaning. The coin acceptor is opened as shown on the right, the side that opens is spring loaded, and will close it self when released. Open the side completely as shown on the left.

  • Page 38: Note Acceptor (Mei)

    8 Note Acceptor (Mei) Note Acceptor Fault Codes The MEI note acceptor has built in diagnostics; this comes in the form of a flashing indicator light. The type of fault can be determined by the number of times this indicator light flashes.

  • Page 39: Note Acceptor Removal

    8.2 Note Acceptor Removal Always disconnect power before removal of unit To remove the note acceptor for either cleaning or servicing, there are four small nuts that need to be undone to slide the unit out of the back of the customer control unit. These nuts will need to be removed fully to allow the unit to come free.

  • Page 40: Note Acceptor Cleaning

    8.3 Note Acceptor Cleaning If the note acceptor shows signs of decreased performance, it may be in need of cleaning. To remove the stacker from the note acceptor, press the blue catch forward and slide the rear compartment up. Remove unit and clean with a slightly moist cloth.

  • Page 41: Note Acceptor (Gba St1)

    9 Note Acceptor (GBA ST1) 9.1 Cassette Fitting / Removal To fit a note cassette to the GBA ST1 validator, ensure that the cassette lid is level with purple cassette clip of the GBA ST1 body.  Line up the four cassette locating studs with the four location slots in the channel and push the cassette firmly towards the validator body.

  • Page 42: Cleaning The Validator Note Path

    9.2 Cleaning the Validator Note Path Equipment Required:  Cotton swab or lint-free cloth  Cleaning Solution – a mix of up to 50% Iso-Propyl Alcohol (IPA) is recommended. Do not use more than 50% IPA. Never use solvent based cleaning agents, such as alcohol, petrol, methylated spirit or white spirit on this product as the unit will be severely damaged.

  • Page 43: Clearing A Note Jam

    9.3 Clearing a Note Jam 1. Ensure the power supply to the GBA ST1 unit is switched OFF. 2. Remove the Cassette by sliding the cassette clip forwards (away from the cassette) and lifting the cassette away from the GBA ST1 unit. 3.

  • Page 44: Troubleshooting

    9.4 Troubleshooting Problem Possible Cause Investigate Possible Solution Symptoms Unit does not work - belt 1. Power supply not 1. Power supply and power 1. Ensure power to motor does not run, no switched on. cable. validator is connected LED colour and turned on.

  • Page 45: Dryer

    Dryer 10.1 By-Pass Dryer - Operation (Summer/Winter) NOTE: Set for summer operation when the weather is consistently warm and above 30deg C (86deg F) Set for winter operation when the weather is colder and you want the dryer to blow warmer air.

  • Page 46: Heated Dryer - Operation (Heat Settings)

    10.2 Heated Dryer - Operation (Heat Settings) The K9000 2.0 dog wash comes equipped with an adjustable blower heat setting for drying dogs. This is controlled by a toggle switch. Heat Toggle Switch HEAT SWITCH This toggle switch is marked with the sticker shown on the right.

  • Page 47: Dryer Hose Connection

    10.3 Dryer Hose Connection Z:\Build\K9000 2.0 Twin\K9000 2.0 Twin Operators Manual July 2019 v1.0.docx Page 47 Last edited 25/01/2018 © Tru Blu Dog Wash 2018...

  • Page 48: Override Key (Wash Down Key)

    Override Key (Wash down Key) The K9000 2.0 Twin is equipped with “OVERRIDE KEY’s”, one for each wash tub. Four keys are supplied which can be used on either tub. The operation of this key enables the owner/attendant to operate the wash down facility without inserting any money.

  • Page 49: Dog Wash K9000Ecu Board Operating & Service Menu Programming Instructions

    12 Dog Wash K9000ECU Board Operating & Service Menu Programming Instructions The K9000ECU board functionality is updated via the Key Pad after pressing the white button on the K9000ECU Board and holding until a long beep is heard (2 nd beep) .

  • Page 50: Service Menu 1: Program Mode

    12.1.1 Service Menu 1: PROGRAM MODE The navigation processing within each menu is the same; press 2 to go to the next item, 5 to return to the previous item or C to Exit the menu. Remember each item uses the same process to be changed/added, refer to section 10. Values in blue are examples Press 1 To enter PROGRAM mode 1: DAY DATE AND TIME...

  • Page 51: Service Menu 2: Test

    12.1.2 Service Menu 2: TEST The navigation processing within each menu is the same; press 2 to go to the next item, 5 to return to the previous item or C to Exit the menu. Press 2 To enter TEST mode E = RUN TEST Press 2 again to display tests available for selection and <E>...

  • Page 52: Service Menu 3: Audit

    12.1.3 Service Menu 3: AUDIT The navigation processing within each menu is the same; press 2 to go to the next item, 5 to return to the previous item or C to Exit the menu. The Audit Menu items either count numbers, dollars or time for each item. Please note you may not use all items available for the audit process.

  • Page 53: Floor Lifting Tool

    13 Floor Lifting Tool The following procedure is to be used for the lifting of the floors in the Dog Wash. Floor Lifting Tool The tool shown opposite is to be used for lifting the dog wash floor when needed. It is also required that “rigger”...

  • Page 54: Operator Maintenance

    14 Operator Maintenance The DOG WASH can operate in temperatures from 5-40 degrees Celsius if you experience temperatures outside of this range check with your plumber for appropriate insulation. To Gain access to the cabinet, unlock the pad lock and open the door by using the handle. Use the override key supplied to access the dog wash functions.
  • Page 55  Check condition of product line tubes (black & clear), no kinks, tube in product tubs touch the bottom etc.  Check wash gun operation, head rotation and swivel.  Check each of the dryer clamps, tighten as necessary.  Check dryer hose swivel.

  • Page 56: External Maintenance Items

    *Note: No service replaces another meaning that if one service falls due at the same time as another, then both should be carried out. i.e. The Daily, Monday & Friday, Weekly and Monthly maintenance schedules could all be due and occur on the same day. 14.2 External Maintenance Items The following pictures highlights some of the external parts of the dog wash requiring maintenance.

  • Page 57: Dryer Maintenance

    14.3 Dryer Maintenance Both dryers need to be cleaned by hand each month to remove any hair that may have collected. Ensure you clean the bottom off the dryer as the foam filter is at the base of the dryer. This picture highlights the 4 foam filters located at the base of the dyer that requiring cleaning...

  • Page 58: Cleaning

    14.4 Cleaning  Put on suitable protective clothing, gloves, apron, and protective glasses.  Use the wash down key to turn the machine on, select the rinse option on the Key Pad and wash the tub area of the dog wash using the dog washing gun, rinse all the excess under the edge of blue floor and turn the gun off.
  • Page 59  Turn the wash gun back on and wash anything that remains in the under-floor area down the drain in the middle of the floor area, take note to wash the bottom side of the blue tilt floor. Turn gun off. ...
  • Page 60  Turn the wash gun back on, select the disinfect option (option 9) on the Key Pad and wash the under-floor area, return tilt floor to the down position. While still on disinfect, wash down the tub area of the dog wash. Turn gun off, remove wash down key and select the stop option on the Key Pad.

  • Page 61: General Information

    15 General Information 15.1 Canine parvovirus Keeping your dog wash clean. The canine parvovirus is extremely virulent and contagious and is spread from dog to dog by direct or indirect contact with their faeces. The virus is extremely hardy and has been found to survive in faeces and other organic material such as soil for over a year.

  • Page 62: Msds Attachments

    16 MSDS Attachments 16.1 Material Safety Data Sheet (MSDS) Fido’s Everyday Shampoo TB-MSDS-025 Fido's Everyday Shampoo Summary.pdf 16.2 Material Safety Data Sheet (MSDS) Fido’s Crème Conditioner TB-MSDS-026 Fido's Creme Conditioner Summary.pdf 16.3 Material Safety Data Sheet (MSDS) Fido’s Fre-Itch Rinse Concentrate TB-MSDS-029 Fido's Fre-Itch Rinse Concentrate Summary.pdf 16.4 Material Safety Data Sheet (MSDS) Fido’s Hydrobath Flush...

  • Page 63: Maintenance Record

    17 Maintenance Record The following record of maintenance needs to be completed at the time maintenance occurs. This will assist with any warranty claim. Maintenance Date of Initials Comments Schedule Maintenance K9000 2.0 Twin Operators Manual July 2019 v1.0 Page 63 Last edited 16/11/2016 ©...

This manual is also suitable for:

K9000 twin dog wash

Table of Contents