Q15: Forgot Your Password For App/Web Login; Q16: How To Reset Defualt; Q17: After Reset Defualt Master Router, Is The Slave Router Also Need To Re-Pair With The Reset Master Router; Q18: After The Setting Is Completed , The New Settings In App/Web Do Not Take Effect - Fujitsu MESSHU RT500 Faq

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Menu in the upper left corner
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Settings
Login
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Enter the current password & new password
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Press below to save

Q15: Forgot your password for APP/Web Login

A: If you forget the APP/Web Login password, you must reset default the Master Router and
setup again. Please write down the password and paste it on the router to prevent it from being
forgotten.

Q16: How to Reset defualt

A:
- Hardware reset: Connect the router to power and wait until the white light flashes. When it
turns white light, use a slender object to press the button in the small round hole on the top side of
the router for 10 seconds. Flashing red light, please wait about 3 minutes to turn into a blue light,
you can start using APP settings
- Software reset: Log in to the APP → Press "menu (three-line pattern)" in the upper left
corner of the APP → Select "Device" → Select the device to be Reset → Press the "Setting
(screw pattern)" in the right → Press Below "Factory Reset"
Q17: After Reset defualt Master Router, is the Slave Router also need to re-pair
with the Reset Master Router?
A: No need. After the Master Router is set to complete (white light is turned on) after the reset,
the previously set slave router is unplugged and then turned on, and it can automatically
connect back to the Master router's mesh network and automatically pair.
(The red light may flash for several minutes before the connection is restored after the power is
turned on.)
Q18: After the setting is completed , the new settings in APP/Web do not take
effect ?
A: Please log in APP/Web again to view/use again
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