Troubleshooting - Verilux VD01 Manual

Before requesting service on your Verilux
following:
• Make sure all power connectors, cords and plugs are inserted fully
and securely.
• Be sure the bulb is securely seated into the socket (see page 9).
• Make sure there is power to the wall outlet or try another outlet.
CAUTION:
•
ALIGNMENT ACTIVITY. MISE EN GARDE : DÉBRANCHER LA
LAMPE AVANT D'EFFECTUER SON ALIGNEMENT.
Correct alignment with screw holes can be accomplished by following
these steps:
1. Always start with the base and work your way up the shaft and
attach the head last.
2. Place your foot on the base of the lamp on the floor.
3. While holding the shaft with your hand, gently rock the unit back
and forth.
4. Shaft should ease into socket and screw holes will align.
PROBLEM
Light Won't
Come On
Blackening/Darkening
at Ends of Bulb
Light Flickers
VD01-Man-Rev16.indd 9

Troubleshooting

DISCONNECT LAMP BEFORE PERFORMING
CHECK
Has the plug come Insert plug securely into wall outlet.
loose?
Is the bulb old?
Check bulb for blackening/darkening at bottom of spiral where it joins the
base (an indicator of bulb life) and replace bulb.
Is the bulb connected Be sure the bulb is securely seated into socket, repeat the bulb
installation process.
securely into socket?
Is the bulb new? Sometimes when a new bulb is turned on for the first time the tube will
darken, but this will fade after a few minutes.
Is the bulb old? With older bulbs, darkening of the tube indicates end of bulb life (this
doesn't affect operation except to reduce the amount of light available
since the phosphor in that area has become inactive). Bulb replacement
is recommended.
Has the plug come Insert plug securely into wall outlet.
loose?
Is the bulb connected Be sure the bulb is securely seated into the socket, repeat the bulb
installation process.
securely to the socket?
PERFORMING BULB REPLACEMENT OR INSTALLATION.
Is the lamp connected Connect lamp plug only to wall outlet without dimmer switch.
to a dimmer switch?
lamp, please read the
®
SOLUTION
ALWAYS UNPLUG LAMP BEFORE
CAUTION:
9
6/5/13 3:26 PM