Akai AK-95WM Instruction Manual page 21

FAQs and Troubleshooting Guide (Cont.)
Troubleshooting
The following is a list of problems you may encounter when using this appliance and
some suggestions that may help to correct the problem. If you still have problems,
please contact our customer service.
Problem Possible Diagnosis
The washer • Power not activated.
does not work.
• Household power failure.
The washer • The drain hose is installed
is filling
continuously.
• The washer could be
The spin speed • Clothes are unevenly
sounds slower
than normal. • The outer wash bowl may still
The washer • The washer may not be level.
is continually
• Too much water for the load.
going out of
balance.
The washer • The load is out of balance.
is making a
banging noise.
A small puddle • The water level is too high for
of water is
coming from
under the • Large, bulky items (e.g.,
washer.
Linting • Some items in the load are
• The washer is overloaded.
• There is not enough detergent
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incorrectly.
siphoning.
distributed in the tub.
be hot from being filled with
hot water.
the amount of clothes and has
caused excessive splashing.
towels, sheets) can cause
splashing.
more likely to release or pick
up lint.
to hold the lint in suspension.
After Sales Support
Possible Solution
• Check that the machine is prop-
erly plugged in and turned on.
• Check whether a power failure
has occurred. Test by plugging in
another electrical appliance.
• Ensure the drain hose is properly
installed.
• Ensure the standpipe is between
860mm and 1200mm high.
• To prevent siphoning, ensure the
drain hose does not extend more
than 20mm from the end of the
hose guide.
• The washer has compensated by
lowering the spin speed.
• The washer has slowed the spin
speed as a protective measure.
• Check the washer is level (see
page 12).
• Ensure an appropriate water level
is selected for the load size.
• Press Start/Pause and
redistribute the load.
• Select a lower water level (see
page 14).
• Select the appropriate program
for the load (see page 16).
• Wash 'lint givers' (e.g. towels)
separately from 'lint collectors'
(e.g. synthetics).
• Try reducing the load size.
• Try using more detergent.
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21