Section 8: Troubleshooting; General Troubleshooting - Generac Power Systems PWRcell X7600 Series Installation Manual

Section 8: Troubleshooting

General Troubleshooting

Some of the more common problems are listed in the
table below. This information is intended to be a check or
verification that simple causes can be located and fixed.
It does not cover all types of problems. Procedures that
require in-depth knowledge or skills should be referred to
an Independent Authorized Service Dealer.
Problem
System will not exit
Safety Shutdown
CTs will not calibrate
No REbus Beacon
device page
Inverter isn't connected
to server
If problems persist, contact the nearest Independent Authorized Service Dealer (IASD) or Generac Customer Service
at 1-888-436-3722 (1-888-GENERAC).
Installation Manual for Generac PWRCell Inverter
Table 8-1. General Troubleshooting Guide
Possible Cause
External shutdown button
not depressed
No jumper between STOP
terminals
Loose connection
Beacon USB cable not
connected
Beacon wrap-around cable
not connected
Inverter not connected to
the Internet
Solution
Depress external shutdown button
Verify jumper is in place between STOP terminals.
Check CT wiring.
Power down inverter, allow screen to go blank, then power
inverter ON.
Verify Beacon USB cable is connected at both ends. Verify the
USB cable is correctly connected to the Beacon and also to the
Beacon accessory port in the inverter wiring compartment.
Verify the short wrap-around cable is plugged into Beacon, from
one port to the other.
Verify the inverter is connected to the Internet via a router.
Troubleshooting
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