Troubleshooting - Orbit Research Orbit Reader 20 Plus User Manual

Orbit Reader 20 Plus – User guide
8. The Orbit Reader 20 Plus is upgraded. Turn on the Orbit Reader 20 Plus
to start using the device.
To check for the successful upgrade of the device, press Select + Up Arrow to
open the Orbit Reader 20 Plus Menu and arrow to "Ver" in the list. The version
number of the firmware release should match the number in the name of the bin
file.

Troubleshooting

1. In case the unit freezes up or does not accept any commands at all, you
can perform a recovery. Please follow the steps as suggested below.
a. Try a different key combination to upgrade (see below).
b. Make sure that you have the binary file "Orbit Reader 20 Plus -
Target Software vB0.00.00.XXrYY.bin" into the root directory of the
SD card.
c. Press and hold the Right pan lower + Dot 4 keys + the Power
button and wait for the message "Preparing...". If you don't get any
message within 4 or 5 seconds, press and release the Dot 8 key
and then release the other keys.
d. Wait for about a minute. The Orbit Reader 20 Plus should start
upgrading and show the message "Upgrading".
e. Typically, it will take 2.5 to 3 minutes to upgrade the firmware.
f. The Orbit Reader 20 Plus shows the "Upgrade complete" message
after completion of a successful firmware upgrade for 5 to 8
seconds and then the device will automatically reset/shut down
itself.
g. After upgrading the firmware, when you turn on the Orbit Reader 20
Plus for the first time, it will display the "Upgrade successful"
message
2. If the Orbit Reader 20 Plus does not show the message "Preparing", make
sure you had pressed the keys in the correct sequence. Press and hold
the Right pan lower + Dot 4 keys and without releasing them, press the
power key to turn on the device.
3. If you don't have firmware version B0.00.00.55r02 or later, you may not
see the messages "Preparing..." properly when you start the firmware.
Wait for around 1 minute. It will eventually show the message "Upgrading".
4. If you are not sure at what stage of the upgrade process you are, you can
always start from the first step. Just reset the Orbit Reader 20 Plus by
pressing Dot 8 and the Right pan down key.
If you do not get the message "Upgrade successful" after turning on the
5.
Orbit Reader 20 Plus for the first time, there could be a chance that you
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