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Summary of Contents for Digital Equipment Starion Series
- Page 1 Service Maintenance Manual STARION 400i - 900i PC Family EK-A0852-SV. A01 Copyright Digital Equipment Corporation All rights reserved...
- Page 2 No responsibility is assumed for the use or reliability of software or equipment that is not supplied by Digital Equipment Corporation or its affiliated companies. Restricted Rights: Use, duplication, or disclosure by the U.S. Government is subject to restrictions as set forth in subparagraph (c) (1) (ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013.
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Page 3: Table Of Contents
Digital STARION 400i - 900i PC Table of Contents Table of Contents REVISION HISTORY ..........................7 PREFACE ..............................9 CHAPTER 1 PRODUCT DESCRIPTION.................... 11 ..........................11 RODUCT NTRODUCTION Starion Models............................12 CHAPTER 2 SERVER UTILITIES & CONFIGURATION............... 13 ............................13 YSTEM TILITIES Before Using System Utilities and Video Drivers................... - Page 4 Table of Contents Digital STARION 400i - 900i PC CHAPTER 3 SERVICE PROCEDURES ....................29 ..........................29 AFETY EQUIREMENTS ..........................30 ECOMMENDED OOLS Other Needed Materials ..........................30 Remedial Diagnostic Test Software ......................30 Recommended Virus Detection and Cleanup Software ................30 ECO/FCO I ..........................31 NFORMATION BIOS version information ........................31 .....................31 NLOCKING AND...
- Page 5 Digital STARION 400i - 900i PC Table of Contents / Table of Figures CHAPTER 5 DEVICE MAPPING ......................69 CPU Memory Address Map (Full Range)....................69 I/O Address Map............................. 70 Computer Interrupt Levels ........................71 DMA Channel Assignment........................71 CHAPTER 6 PASS / FAIL CRITERIA....................73 APPENDIX A SERVICES NOTES......................
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Page 7: Revision History
Digital STARION 400i - 900i PC Revision History Revision History Revision Date Description of change January 1996 First release of the Service Manintenance Manual describing the STARION 400i/500i/600i/700i/800i/900i series computer MCS Logistics Engineering - Nijmegen... -
Page 9: Preface
Starion 400i - 900i line of PC’s. Digital Equipment Corporation reserves the right to make changes to the Digital Starion 400i - 900i series without notice. Accordingly, the diagrams and procedures in this document may not apply to the computer(s) you are servicing since many of the diagnostic tests are designed to test more than one product. -
Page 11: Chapter 1 Product Description
Digital STARION 400i - 900i PC Product Description Chapter 1 Product Description Product Introduction Starion 400i/500i/600i/700i/800i/900i /1000i computers are high-performance personal computers equipped with the latest in computing technology. They can be used as stand-alone computers, as clients, or as servers in a network environment. Developed using the following state-of-the-art technology, these computers are the most value packed mini-deskside computers in their class: ♦... -
Page 12: Starion Models
Product Description Digital STARION 400i - 900i PC Starion Models Product Model Memory Starion 400i FR-902AA-A3 75 MHz Pentium 840MB Starion 500i FR-902AA-A4 75 MHz Pentium Starion 600i FR-903AA-A3 90 MHz Pentium Starion 700i FR-903AA-A2 90 MHz Pentium Starion 800i FR-904AA-A2 100 MHz Pentium 16MB... -
Page 13: Chapter 2 Server Utilities & Configuration
Digital STARION 400i - 900i PC Utilities & Configuration Chapter 2 Server Utilities & Configuration System Utilities Starion Minitower PC computers come with several utility programs and device drivers that are factory- installed as image files (on computers that came with a hard disk drive) and supplied on diskettes. Additional utility programs and device drivers are factory-installed and ready for use. -
Page 14: Phlash .Exe
Utilities & Configuration Digital STARION 400i - 900i PC PHLASH .EXE All computers have BIOS software in a read-only, non-volatile memory (ROM) chip. This BIOS initializes hardware and boots the operating system when the computer is turned on. The BIOS also provides access to other services such as keyboard and disk drives. - Page 15 Digital STARION 400i - 900i PC Utilities & Configuration Remove the crisis recovery diskette from drive A and store it in a safe place. MCS Logistics Engineering - Nijmegen...
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Page 16: Using A Crisis Recovery Diskette
Utilities & Configuration Digital STARION 400i - 900i PC Using a Crisis Recovery Diskette The crisis recovery diskette must be used only if the computer's BIOS fails or if a BIOS upgrade was unsuccessful. If the computer's BIOS failed to flash properly or is corrupted in some way, the following sequence of events occurs: ♦... -
Page 17: Ultilities And Video Drivers
Digital STARION 400i - 900i PC Utilities & Configuration Ultilities and Video Drivers Setting High Resolution Mode for The Monitor Display When purchasing a high resolution monitor, you might want to run the Galileo video setup utility supplied with the computer. Galileo is a Windows-based utility used to change video resolutions, color depths and refresh rates to match the capabilities of the monitor. -
Page 18: Ms-Dos And Windows Application Video Drivers
Utilities & Configuration Digital STARION 400i - 900i PC If the appropriate video driver resides on a separate diskette, toggle through the Display option to select Other (Requires disk provided by hardware manufacturer). Insert the diskette that contains the appropriate video driver and press [Enter]. Select the desired video resolution then press [Enter]. - Page 19 Digital STARION 400i - 900i PC Utilities & Configuration Consult appropriate documentation and training materials for information on using the Co/Session software. MCS Logistics Engineering - Nijmegen...
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Page 20: Bios Setup Utility
Utilities & Configuration Digital STARION 400i - 900i PC BIOS Setup Utility This chapter provides information on how to configure the computer using the BIOS Setup utility. If the computer was delivered with factory-installed software, it has already been configured. When familiar with utility programs and their uses, refer to the appropriate sections in this chapter to set up or update the computer. -
Page 21: Helpful Hints
Digital STARION 400i - 900i PC Utilities & Configuration Helpful Hints Below are some helpful hints when using the BIOS Setup utility. ♦ Several keyboard function keys and numeric keypad keys are assigned to help to select menus and sub-menus, options, change option valuesand display help information. These keys are displayed at the bottom of the main menu and from the General Help pop-up screen. -
Page 22: Hard Disk Options (Ide Adapter 0/1 Master/Slave)
Utilities & Configuration Digital STARION 400i - 900i PC Hard Disk Options (IDE Adapter 0/1 Master/Slave) Menu Fields Settings Comments Autotype fixed Press [Enter] to detect and fill in the installed hard disk drive parameters in the remaining fields. disk None to 39 Selecting None to 39 automatically fills in the remaining fields in this Type... - Page 23 Digital STARION 400i - 900i PC Utilities & Configuration Memory and Cache (continued) Menu Fields Settings Comments System BIOS Not user The main logic board reserves an area of DRAM, called "shadow shadow selectable, memory" for a copy of system BIOS ROM. This DRAM is write- permanently set protected and has the same addresses as the system BIOS ROM to Enabled...
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Page 24: Boot Options
Utilities & Configuration Digital STARION 400i - 900i PC Boot Options Menu Fields Settings Comments Boot sequence A: only Each time the computer boots, it will load the operating system from A: then C: the sequence selected. C: then A: C: only SETUP Enabled... -
Page 25: Advanced Options
Digital STARION 400i - 900i PC Utilities & Configuration Advanced Options Menu Fields Settings Comments Large disk Select DOS if MS-DOS is installed. Other Select Other if another operating system is installed. access mode A large disk drive constitutes one that has more than 1024 cylinders, 16 heads, or 63 tracks per sector. -
Page 26: Advanced Chipset Control
Utilities & Configuration Digital STARION 400i - 900i PC Advanced Chipset Control CAUTION The following advanced chipset control options should normally stay at their default values. Change them only if necessary to correct specific operating problems or errors. Menu Fields Settings Comments PCI Slot 1... - Page 27 Digital STARION 400i - 900i PC Utilities & Configuration Security Options (continued) Menu Fields Settings Comments Set user Press [Enter] Allows a user password to be set. This password can be set only if a password supervisor password is entered. When the user has entered his or her name but the supervisor is not logged in, only the following information is accessible: Supervisor password is Enabled.
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Page 28: Power Options
Utilities & Configuration Digital STARION 400i - 900i PC Power Options Menu Fields Settings Comments Power Enabled Enable this field to use any of the power management options. If this Disabled field is enabled and the other fields are disabled, only minimal power management reduction is affected. -
Page 29: Chapter 3 Service Procedures
Digital STARION 400i - 900i PC Service Procedures Chapter 3 Service Procedures Safety Requirements WARNING Static electricity collects on non-conductors such as paper, cloth, or plastic. A static discharge can be damaging even though you often cannot see or feel it. The following safety precautions must be observed to insure product and personal safety and prevent damage to circuit boards and/or components. -
Page 30: Recommended Tools
Service Procedures Digital STARION 400i - 900i PC Recommended Tools The following tools are needed for servicing Digital PC systems. Note that test equipment must be calibrated. ♦ Multimeter (4 1/2 digit) ♦ A philips screwdriver ♦ An antistatic wrist strap Other Materials Needed Cleaning agent should be an all purpose cleaner that is used in-house. -
Page 31: Eco/Fco Information
Digital STARION 400i - 900i PC Service Procedures ECO/FCO Information BIOS version information Refer to the Digital DECpc Bulletin Board Support (telephone number: 1-508-496-8800 for the latest information on BIOS upgrades. NOTE This BBS is NOT a source for technical support. For advice, please call the Digital Euipment Service Representative 1-800-354-9000. -
Page 32: Removing The Cover
Service Procedures Digital STARION 400i - 900i PC Removing the cover The computer's cover must be removed prior to install any hardware option. To remove the cover: Loosen and remove three screws along perimeter of rear panel to release cover from chassis. Carefully slide cover toward front of chassis until it clears rear panel. -
Page 33: Computer Components
Digital STARION 400i - 900i PC Service Procedures Computer Components Legend Component Power supply Main logic board 3½-inch diskette drive CD-ROM drive Front drive bays Internal drive bay Riser card; supports up to five expansion cards: 2 PCI and 3 ISA or 4 ISA and 1 PCI FAX/Modem/Sound card Figure 3 - 2 Computer Components MCS Logistics Engineering - Nijmegen... -
Page 34: Expansion Slots
Service Procedures Digital STARION 400i - 900i PC Expansion Slots The Starion Minitower PC riser card contains six slots for installing: ♦ Three ISA expansion cards and two PCI expansion card or ♦ Four ISA expansion card and one PCI expansion cards The computer automatically assigns the necessary resources to any installed Plug and Play-compatible expansion card so it operates at maximum performance. -
Page 35: Expansion Slot Types & Locations
Digital STARION 400i - 900i PC Service Procedures Expansion Slot Types & Locations Expansion Slot Slot Type Rear Panel Location J1 - J3 ISA (full-length) Support industry-standard, 16-bit ISA expansion cards ISA (full-length) Supports industry-standard, 16-bit ISA expansion card Designated as a shared slot with PCI slot J5 PCI (full-length) Supports 32-bit PCI local bus expansion card Designated as a shared slot with ISA slot J4... -
Page 36: Main Logic Board Jumpers
Service Procedures Digital STARION 400i - 900i PC Main Logic Board Jumpers Jumper pins allow to set specific computer parameters. They are set by changing the pin location of jumper blocks. Note that the square pin of each jumper block is pin 1. A jumper block is a small plastic-encased conductor (shorting plug) that slips over the pins. -
Page 37: Main Logic Board Jumper Locations
Digital STARION 400i - 900i PC Service Procedures Main Logic Board Jumper Locations Figure 3 - 4 Main Logic Board Jumper Locations MCS Logistics Engineering - Nijmegen... -
Page 38: Computer Memory Configurations
Service Procedures Digital STARION 400i - 900i PC Computer Memory Configurations Adding more memory allows the computer to run larger, more complicated software and run it faster. The computer comes with 8 MB of memory hardwired to the main logic board. Additional memory can be installed, to a maximum of 128 MB, using the two SIMM sockets on the main logic board. -
Page 39: Starion Simm Sockets Locations
Digital STARION 400i - 900i PC Service Procedures Starion SIMM Sockets Locations Figure 3 - 5 SIMM Socket Locations MCS Logistics Engineering - Nijmegen... -
Page 40: Part Removal And Replacement
Service Procedures Digital STARION 400i - 900i PC Part Removal and Replacement Removing the 3½-Inch Diskette Drive To remove the 3½-inch diskette drive: Turn off the computer. Disconnect external devices, ac power and monitor power. Remove cover. Remove two screws securing the diskette drive to front panel. Disconnect power cable. -
Page 41: Removing A 5¼-Inch Device
Digital STARION 400i - 900i PC Service Procedures Removing a 5¼-Inch Device To remove a 5¼-inch device: Turn off the computer. Disconnect external devices, ac power and monitor power. Remove cover. Remove four screws securing the device to device bay. Disconnect power and data/audio cables. -
Page 42: Removing The Ide Hard Disk Drive
Service Procedures Digital STARION 400i - 900i PC Removing the IDE Hard Disk Drive To remove the IDE hard disk drive: Turn off the computer. Disconnect external devices, ac power and monitor power. Remove cover. Remove metal filler plate. Remove four screws securing hard disk drive to device bay. Disconnect power and ribbon cables. -
Page 43: Removing Expansion Boards
Digital STARION 400i - 900i PC Service Procedures Removing Expansion Boards To remove an expansion board: Turn off the computer. Disconnect external devices, ac power and monitor power. Unlock and remove cover. Remove screw from metal filler plate. Gently pull board outward. Figure 3 - 9 Removing Expansion Boards MCS Logistics Engineering - Nijmegen... -
Page 44: Removing The Main Logic Board
Service Procedures Digital STARION 400i - 900i PC Removing the Main Logic Board To remove the main logic board: Turn off the computer. Disconnect external devices, ac power and monitor power. Unlock and remove cover. Remove all connectors. Remove all expansion boards. Remove the riser card and bracket. - Page 45 Digital STARION 400i - 900i PC Service Procedures MCS Logistics Engineering - Nijmegen...
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Page 46: Removing The Power Supply
Service Procedures Digital STARION 400i - 900i PC Removing the Power Supply To remove the power supply: Turn off the computer. Disconnect external devices, ac power and monitor power. Remove cover. Disconnect power supply cabling from main logic board noting the proper orientation. Disconnect power supply cables from all devices. -
Page 47: Removing Riser Card & Bracket
Digital STARION 400i - 900i PC Service Procedures Removing Riser Card & Bracket To remove the riser card and bracket: Turn off the computer. Disconnect external devices, ac power and monitor power. Remove cover. Remove all expansion boards. Remove screws securing bracket to front panel and expansion slot panel. Carefully pull bracket and riser card from computer. -
Page 48: Installation Procedures
Service Procedures Digital STARION 400i - 900i PC Installation Procedures Installing a Higher Performance CPU The Starion Minitower PC main logic board is equipped with a Pentium processor installed in a ZIF socket. To install a higher-performance CPU: Turn off the computer, disconnect external devices, ac power and monitor power. Unlock and remove cover. -
Page 49: Figure 3 - 13 Installing A Higher Performance Cpu
Digital STARION 400i - 900i PC Service Procedures Figure 3 - 13 Installing a Higher Performance CPU D E C 0 0 5 0 8 - 2 MCS Logistics Engineering - Nijmegen... -
Page 50: Installing The Cpu Voltage Regulator
Service Procedures Digital STARION 400i - 900i PC Installing the CPU Voltage Regulator The Starion Minitower PC computer's CPU requires a separate voltage regulator in order to operate correctly. If a new CPU is installed, a new voltage regulator might also be required. If this is the case, the new voltage regulator will be included in the CPU upgrade kit. -
Page 51: Removing And Replacing The Real-Time Clock (Rtc)
Digital STARION 400i - 900i PC Service Procedures Removing and Replacing the Real-Time Clock (RTC) The Starion Minitower PC computer RTC integrates a battery with the computer clock and retains any setup information when it is turned off. If the computer ever fails to retain the correct date, time or configuration settings when it is turned on, the computers RTC must be replaced. -
Page 52: Figure 3 - 15 Replacing The Computer Battery
Service Procedures Digital STARION 400i - 900i PC Figure 3 - 15 Replacing the Computer Battery D E C 0 05 0 8 -4 MCS Logistics Engineering - Nijmegen... -
Page 53: Mass Storage Devices
Digital STARION 400i - 900i PC Service Procedures Mass Storage Devices The Starion Minitower PC computer contains five mass storage device bays: ♦ The top device bay contains a factory-installed 3½-inch diskette drive. ♦ The second device bay contains a factory-installed CD-ROM drive. ♦... -
Page 54: Diskette And Ide Data Cable Connections
Service Procedures Digital STARION 400i - 900i PC Diskette and IDE Data Cable Connections Legend Device Component Power supply Power connections Diskette drive connection IDE drive connection Main logic board diskette drive connection Primary IDE interface for hard disk drive Secondary IDE interface for CD-ROM CD-ROM drive connection Figure 3 - 16 Diskette and IDE Data Cable Connections... -
Page 55: Chapter 4 Troubleshooting
Digital STARION 400i - 900i PC Troubleshooting Chapter 4 Troubleshooting The following pages provide initial troubleshooting procedures and tables listing specific problems, probable causes and recommended actions to take if the computer fails after it has been configured or after optional hardware or software has been installed. -
Page 56: Beep Codes
Service Procedures Digital STARION 400i - 900i PC Beep Codes When POST finds an error and cannot display a message, the computer's speaker emits a series of beeps to indicate the error. For example, video failure or configuration error is indicated by a 1 - 2 beep code (a burst of three beeps , one long beep followed by two short beeps). -
Page 57: Post And Boot Messages
Digital STARION 400i - 900i PC Troubleshooting POST and Boot Messages The POST displays messages to alert to errors in hardware, software and firmware or to provide operating information about the computer. Each time the POST displays a message on the screen, the computer's speaker beeps twice. If an error occurs before the monitor is initialised, specific beep codes sound to alert to a problem. - Page 58 Service Procedures Digital STARION 400i - 900i PC Invalid NVRAM media type NVRAM access failed. Run the BIOS Setup utility and restore all settings to original values. If the problem persists, replace the defective component. MCS Logistics Engineering - Nijmegen...
- Page 59 Digital STARION 400i - 900i PC Troubleshooting POST and Boot Error Messages (continued) Message Problem Solution Keyboard controller error Keyboard and/or keyboard Check the keyboard connection. Keyboard error controller failed. If the connection is secure, the keyboard or keyboard controller Keyboard locked - Unlock key switch might have failed.
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Page 60: Post And Boot Informational Messages
Service Procedures Digital STARION 400i - 900i PC POST and Boot Informational Messages Message Description nnnn Cache SRAM Passed Where nnnn is the amount of computer cache (in kilobytes) that tested successfully. Entering SETUP BIOS Setup utility runs. Extended RAM Passed Where nnnn is the amount of extended memory (in kilobytes) that tested successfully. - Page 61 Digital STARION 400i - 900i PC Troubleshooting Computer Troubleshooting (continued) Problem Possible Cause Action Computer Expansion board installed Remove expansion board and reinstall. operates incorrectly. incorrectly after installing Did not run ICU to configure Run the ICU to properly configure expansion optional expansion board before board and then reboot the computer.
- Page 62 Service Procedures Digital STARION 400i - 900i PC Computer Troubleshooting (continued) Problem Possible Cause Action Computer does Operating system software is not Install the appropriate operating system. not boot from installed on the IDE hard disk drive. an IDE hard disk drive IDE hard disk drive is not Format the IDE hard disk drive or partition the...
- Page 63 Digital STARION 400i - 900i PC Troubleshooting Computer does SCSI device jumpers incorrectly Refer to the supplied SCSI device kit installation not recognize an set. instructions. internal or external SCSI SCSI cable not terminated. Terminate each end of the SCSI bus. device SCSI device not plugged in.
- Page 64 Service Procedures Digital STARION 400i - 900i PC Computer Troubleshooting (continued) Problem Possible Cause Action Computer does Operating system software is not Install the appropriate operating system on the not boot from installed on the SCSI hard disk SCSI hard disk drive. drive.
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Page 65: Disk Drive Troubleshooting
Digital STARION 400i - 900i PC Troubleshooting Disk Drive Troubleshooting Problem Possible Cause Action IDE/SCSI Incorrect disk drive jumper Refer to the supplied kit installation instructions. hard disk settings. drive cannot Loose or incorrectly installed Make sure all cables are correctly installed. read or write information cables. -
Page 66: Cd-Rom Troubleshooting
Service Procedures Digital STARION 400i - 900i PC Monitor Troubleshooting (continued) Problem Possible Cause Action Distorted- Monitor incorrectly adjusted. Adjust accordingly. rolling-or Monitor signal cable incorrectly Straighten any bent connector pins and then flickering screen display- installed. reconnect. wrong/uneven color Computer was turned on before Turn off the computer, turn on the monitor, then Color monitor... -
Page 67: Qaplus/Fe Error Messages
Digital STARION 400i - 900i PC Troubleshooting QAPlus/FE Error Messages Component Messages Solution Arithmetic Function Failed Reset CPU General Functions Failed Replace CPU Exception Interrupt in Protected Mode Refresh Failure Logic Functions Failed Hard disk Butterfly Cylinder Access Test Low-level format hard disk Failed Replace disk Cylinder 0 Errors... -
Page 69: Chapter 5 Device Mapping
Digital STARION 400i - 900i PC Device Mapping Chapter 5 Device Mapping This section provides a series of tables listing mapping and address information related to computer memory and various main logic board devices (keyboard controller, interrupt controller, DMA controller, etc.). -
Page 70: I/O Address Map
Device Mapping Digital STARION 400i - 900i PC I/O Address Map Function Range (hexadecimal) 000 - 00F DMA controller one 020 - 021 Interrupt controller one 040 - 043 Interval timer 060 - 06F Keyboard controller 070 - 07F Real-time clock (RTC), NMI 080 - 08F DMA page register 0A0 - 0A1... -
Page 71: Computer Interrupt Levels
Digital STARION 400i - 900i PC Device Mapping Computer Interrupt Levels Interrupt Number Interrupt Source IRQ0 Timer tick IRQ1 Keyboard controller IRQ2 Cascade interrupt IRQ3 Modem or COM2 IRQ4 COM1 IRQ5 Sound Blaster emulation or LPT2 IRQ6 Diskette (floppy disk) drive (if enabled) IRQ7 LPT1, LPT3 (if enabled) IRQ8... -
Page 73: Chapter 6 Pass / Fail Criteria
Digital STARION 400i - 900i PC Pass / Fail Criteria Chapter 6 Pass / Fail criteria As Final Acceptance Test the following tests should be run to meet the Pass/Fail criteria ; Successful Completion of the POST tests. Successful Completion of the following QAPLUS/fe module tests (one pass): ♦... -
Page 75: Appendix A Services Notes
Digital STARION 400I -900i PC Service Notes Appendix A Services Notes This appendix contains the current Service Notes for the Starion 400i/500i/600i/700i/800i/900i product line. Modem Settings The modem must be configured to operate using a specific serial (COM) port and interrupt request line (IRQ). -
Page 76: Sound Card Settings
Service Notes Digital STARION 400I -900i PC Sound Card Settings Sound card settings are defined using the board's JB1 jumper block, containing jumpers J1 through J14. Factory-default settings are given in Bold Italics I/O Address IRQ Setting DMA Channel Jumpers Jumpers Jumpers J10-J11 jumpered... -
Page 77: Appendix B Other Useful Information
Digital STARION 400I -900i PC Useful Information Appendix B Other Useful Information Related documentation Document Titles Order’s Starion 400i - 900i Quick Reference Guide EK-A0854-RG Starion Desktop PC Quick Setup Guide ER-901A2-IA Starion Desktop PC User's Guide ER-901A2-UA Starion Service Maintenance Manual Spare Parts Catalogue EK-A0860-SV ISA Configuration Utility (ICU) User's Guide ER-PNPAL-UA... -
Page 79: Document Feedback
We will do our best to make this document a valuable support to your service efforts for Digital. Please fill - out the reader feedback form and send or fax it to: Digital Equipment Parts Center b.v. Att: MCS Logistics Engineering Call Desk P.O. -
Page 81: Personal Notes
Personal Notes... - Page 82 Personal Notes...
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Page 85: Readers Comments
READERS COMMENTS Digital STARION 400i - 900i Service Maintenance Manual EK-A0852-SV Rev A01 This form is for documents only. Commitments submitted on this form are used at Digital’s direction. Did you find errors in this manual? If so, specify by page.................................. - Page 86 ....................................Name ................................. Title ................................. Company ..............Dept ................. Address ................................. City ..............State ................. Country .................................
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