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TELE System
14 Troubleshooting
Problems
The On / Standby LED on
the front panel of the TV is
not lit.
No Audio/Video signal
The
channels
loading.
Network error / no internet
connection
Settings made in the menus
have not been memorized.
12
The power cord is not connected
to the electrical outlet.
The antenna signal is absent or
weak.
The
tuned
broadcasting or is obsolete.
The audio-video cable (e.g. HDMI,
SCART, etc.) is not connected
correctly or is faulty.
The
video
external device connected via
HDMI is not compatible with that
of the TV screen.
Low or mute audio volume.
TV is not switched to the correct
audio-video input or mode.
Antenna signal absent or weak.
The
selected
are
not
frequency is obsolete.
The desired channel transponder
is not present in the database or
is not updated.
The TV is not connected to the
network.
Failure to confirm after changing
settings.
Possible Causes
channel
is
resolution
of
transponder/
What to do
Make sure the TV is properly
powered, then press the q key on
the TV or remote control to turn
it on.
Check the antenna configuration
and the presence of the menu
signal (Section. 5.1).
Change channel and / or perform
not
a new channel search (Section
5.1).
Check the audio-video connection
and
the
operation
corresponding cable.
an
Properly adjust the resolution of
the video output of the external
HDMI device.
Increase the audio volume level
of the TV and/or external AV
device connected to the TV.
Select the desired TV source
correctly (section 4.2).
Check the antenna setting and
the presence of a signal (section
5.1).
Choose a valid transponder/
frequency.
Add or update the transponder
manually.
Check the Ethernet or Wi-Fi
connection. See also Step 4 of
section 3.
Confirm each change by pressing
the final save button.
of
the
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