1. Manuals
  2. Brands
  3. Travis Industries Manuals
  4. Pellet stove
  5. Avalon 900 PS
  6. Troubleshooting manual

Travis Industries AVALON 900 PS Troubleshooting Manual

Hide thumbs Also See for AVALON 900 PS:
Table of Contents

Advertisement

Quick Links

Download this manual
P
T
ROUBLESHOOTING
Switch Box
Heat Exchanger Tubes
Convection Blower
Igniter
Air Control
A
900 PS & PI, L
VALON
ELLET
N
OVEMBER
Ash Traps
Firepot
10850 117th Place N.E. Kirkland, WA 98033
H
EATER
, 1994
Auger Tube
Auger Motor
Air Inlet
Control Box
Convection Snap Disk
C
:
OVERS
F
F
OPI
OX
IRE
G
UIDE
Hopper
Hopper
Snap Disk
Flow Switch
System
Snap Disk
Exhaust Blower
& 400 PS & PI
(© 1994)

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the AVALON 900 PS and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Travis Industries AVALON 900 PS

Summary of Contents for Travis Industries AVALON 900 PS

  • Page 1 ELLET EATER ROUBLESHOOTING UIDE , 1994 OVEMBER Switch Box Hopper Heat Exchanger Tubes Hopper Auger Tube Snap Disk Auger Motor Flow Switch Convection Blower Igniter System Snap Disk Air Inlet Air Control Exhaust Blower Control Box Ash Traps Firepot Convection Snap Disk OVERS 900 PS &...

  • Page 2: Table Of Contents

    Auger Timing Block........... 47 Airwash Faulty ..........23 Startup Timing Block......... 47 Check for Vibration, Noisy or Loose Components..24 Flow Switch............. 47 LOSSARY Glossary ............48 NDEX Index............. 50 Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

  • Page 3: Troubleshooting Table

    Check for Leaky Exhaust System ..................2 4 Glass gets dirty ¥ Airwash Faulty......................... 2 5 Stove is noisy ¥ Check for Vibration, Noisy or Loose Components............2 6 Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

  • Page 4: Introduction

    Stoves made prior to 1993. Appendix 4 gives electrical diagrams and specifications. ¥ Who should use this guide This guide is intended for Travis Industries dealers and service personnel. Because of the inherent danger in working with heating appliances, all work must be done by qualified service personnel.

  • Page 5: Eliminating "False Fixes" And Making Correct Diagnosis

    Introduction Page 3 Spare Components The following items are included in the Travis Industries "Pellet Stove Service Package" (# 99300151). ¥ Switch Box (Insert & Stove) ¥ Snap Disks (Convection, Hopper, System) ¥ 5 Amp Fuses ¥ Control Box ¥ Wiring Harness ¥...

  • Page 6: Troubleshooting Steps

    (or the wire leading to it) is defective or (first check the molex connector on the switch box, then replace the switch box if necessary). Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

  • Page 7: Control Box Faulty

    1993 or later stove it will not feed pellets or turn on, but the indicator light will come on. Remedy Go to Appendix 3 for details on which type of control box should be used and how to retrofit. Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

  • Page 8: System Snap Disk Faulty

    If the power goes out for more than one minute while the stove is operating, the stove will automatically shut down and remain off. If outside air is not provided to the heater, some smoke may enter the home. Remedy This is normal. Printed 3/20/02 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

  • Page 9: Stove Is Not Hot Enough - Try Again

    Then pellets pile up in the firepot and into the feed tube. Remedy Go to the appropriate section listed above or adjust the air control accordingly. Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

  • Page 10: Vent May Be Restricted

    Try installing a direct vent in installations that show poor venting performance. Keep in mind that a stove requiring cleaning will show compounded difficulties when attached to a vent that is venting poorly. Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

  • Page 11: Exhaust Blower Faulty

    Fix or replace any wiring. Replace all exhaust gaskets, making sure they are held in place firmly when the blower is replaced. If the exhaust blower does not work when hotwired, or if it pushes little air, replace. Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

  • Page 12: Hopper Snap Disk Faulty Or Stove Overheated

    This could be due to pellets piling up the feed tube, heater placement, lack of air for the convection blower, or other factors. Call Travis Industries for information on a remedy for this situation. UGER RIMED The first time you start your heater, or if you completely run out of pellets, the auger will need to be primed.

  • Page 13: Auger Is Jammed

    - see "Auger System may be Faulty"). If this does not work, follow the directions under "Removing the Auger Flight" to remove the auger flight for cleaning. Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

  • Page 14: Auger System May Be Faulty

    Replace the auger motor if it does not turn while hotwired. To clear jammed augers, remove the auger motor and manually turn the auger flight (use an allen wrench inserted into the lock screw or a pipe wrench on the drive collar). Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)
  • Page 15 Either manually turn the auger shaft to line it up or hotwire the auger motor and let the auger motor turn over until it lines up. 3. Place the auger motor back into place. 4. Tighten the screw until it is secure. Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

  • Page 16: Flow Switch System Faulty

    - Inspect for clogging, kinks, or leaks Flow Switch Nipple - Inspect for clogging or leaks Exhaust Housing Remedy Find the faulty component and replace it. If the tubing or nipple is clogged, remove the clogging. Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

  • Page 17: Damaged Or Exposed Wiring

    The orientation of the wires (except for system snap disk) NOTE: does not matter when attaching to the components. The system snap disk must be connected as shown above. Remedy Replace or repair any damaged wiring. Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

  • Page 18: Stove Not Up To Temperature

    Fix or replace any wiring. If the convection blower does not work when hotwired, or if it pushes little air, replace. If it does not work when the heater is at full temperature, replace. Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

  • Page 19: Convection Snap Disk Faulty

    Air Control, it is best to pull the Air Control out too far than to push it in too far. HINT: Generally, the label on the Air Control should be showing RED on HIGH, ORANGE on MEDIUM, and YELLOW on LOW. Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

  • Page 20: Stove Needs Cleaning

    Exhaust Duct housing Firepot NOTE: Replace all gaskets when re-installing. Remedy Make sure the areas listed in the owner's manual are clean as well as those listed above. Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

  • Page 21: Air Leak

    View Handle Door Cam Remove one Washers of these washers to Use a 9/16" tighten the Door Frame socket wrench to door. remove this nut. Remedy See the instructions above. Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)
  • Page 22 To tighten the pawl, handle use a pair of pliers to bend the latch forward (place a rag against the front of the ashpan to prevent scraping). Remedy See the instructions above. Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

  • Page 23: Pellets Are Poor Quality

    Convection removing the screen. Blower convection blower. Inspect the duct behind the convection blower for damage. Outside Air Inlet Remedy Remove any blockage and replace any crushed flex hose. Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

  • Page 24: Power Outage May Have Leaked Smoke Into Home

    Seal all leaks in the hopper. Remedy Use high temperature silicone sealant to seal any leaks, replace any worn gaskets on pellet inserts. Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

  • Page 25: Igniter Faulty

    Make sure the gasket holds it air-tight against the front of the firebox. If air leaks around it, the airwash is rendered ineffective. Remedy Follow the directions above to adjust the airwash. Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

  • Page 26: Check For Vibration, Noisy Or Loose Components

    Panel place double-back Brass Trim out far enough to support the tape between the entire weight of the stove. panel and trim. Double-back tape Remedy Follow the directions above. Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

  • Page 27: Emoval Nstructions

    Rear Acces Panel NOTE: some models use a rubber grommet here. The grommet is best removed by sliding it out (you may wish to lubricate it with light oil first). Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

  • Page 28: Accessing Internal Components On Inserts

    When replacing the exhaust duct, check the following items to insure there is no smoke spillage: ¥ Exhaust ducts must be properly aligned ¥ Both clamps must be fully closed and pins inserted ¥ All gaskets must be intact and form an air-tight seal. Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

  • Page 29: Auger Motor

    Stove the motor guard Auger in place with a Motor Motor 7/16" nutdriver. Guard 5. Slide the auger motor away from the motor stop and out of the stove. Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

  • Page 30: Auger Tube

    NOTE: A pipe wrench may be used on the drive collar to turn the auger and aid in removal. Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

  • Page 31: Hopper

    4. Lift the hopper off the feed tube and place it to the side. The hopper may require slight twisting to remove the auger clamp tube from the feed tube on the insert. Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

  • Page 32: Air Inlet

    Air Control Blade Air Control Rod (attaches to the air control knob) Flex Hose Hose Clamp (holds flex hose to air control inlet tube). Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

  • Page 33: Exhaust Blower And Exhaust Tube

    4. Before replacing, make sure the exhaust blower seals to the horizontal exhaust duct (use high temperature silicone). Also check the exhaust gasket to make sure it seals the exhaust blower to the exhaust box. Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

  • Page 34: Convection Blower

    Screwdriver connectors first. NOTE: To access the internal components of the control box, remove the cover plate on the control box. It is held in place with two phillips-head screws. Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

  • Page 35: Switch Box

    L120-15F L200-40F F120-10F located on the left side of the hopper) Snap Disk Snap Disk 4. When replacing, make sure to correctly connect the wires to the system snap disk. Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

  • Page 36: Igniter

    If removed, the original plate used to seal the hole for the igniter must be replaced. It is available in the post-1993 pellet stoves listed below: ¥ AVALON 900 PS with serial # 4300 or greater ¥ AVALON 900 PI with serial # 11500 or greater ¥...

  • Page 37: Wiring Harness

    1/4" x1/16" flat white self-adhesive gasketing Glass Retainer 3/8" dia. white rope (adhesive side to clip) (prevents the glass gasket Glass from cracking when being secured) 3/4" Black Channel Tape Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

  • Page 38: Ppendix 1 - Insights Into Pellet Toves

    Heat Exchanger Tubes Hopper Auger Tube Snap Disk Auger Motor Flow Switch Convection Blower Igniter System Snap Disk Air Inlet Air Control Exhaust Blower Control Box Ash Traps Firepot Convection Snap Disk Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

  • Page 39: The 5 Most Common Problems

    ¥ Heaters requiring cleaning (especially in manifold and exhaust blower area) ¥ Blocked or Restricted Vent (or installed improperly) ¥ Poor quality pellets ¥ Jammed Auger (pellet jammed in top of auger tube) Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

  • Page 40: Replacement Parts

    1867 1693-L90 1 Yr Ceroboard, Left (Coated) 1002 1501 1694-A90 1 Yr 1005 1867 1694-L90 1 Yr Ceroboard, Right (Coated) 1002 1501 1695-A90 1 Yr 1005 1867 1695-L90 1 Yr Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)
  • Page 41 1867 0520-90 Wiring Diagram 2500 4220 0520-91 2501 5877 0520-91 Wiring Diagram 4300 0520-93 5900 0520-93 Wiring Diagram 10003 11491 0520-91 15005 17664 0520-91 Wiring Diagram 11501 0520-93 17700 0520-93 Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)
  • Page 42 5707 3000-92 Manual, Installation/Operation 4122 3002-A93 5708 3000-93 Manual, Installation/Operation 10003 10520 3002-A91 15005 15895 3000-91 Manual, Installation/Operation 11003 11405 3002-A92 15896 17654 3000-92 Manual, Installation/Operation 11406 3002-A93 17655 3000-93 Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

  • Page 43: Control Box Changes

    (Splice Wire) Timing Block START-UP AUGER TIMING BLOCK TIMING BLOCK INPUT INPUT LOAD OLD "ACP" LOAD STYLE OFF RES. AUGER TIMING BLOCK SPLICE WIRE AIROTRONICS STYLE START-UP TIMING BLOCK SPLICE WIRE Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

  • Page 44: Lock Screw Change

    Output Shaft (part of the to auger shaft) Dimple Auger Motor) Lock Screw Output Shaft Auger Dimple Output Shaft Drive Output Shaft Set Screw Collar Drive Collar (holds collar to output shaft) Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

  • Page 45: Wiring Harness Diagram For 1993 Or Later Models

    The orientation of the wires does not matter when NOTE: attaching to the components. The system snap disk and convection snap disk are located next to each other on the back of the exhaust housing. Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

  • Page 47: Wiring Diagram For Models After 1993

    (Numbers correspond to the pins shown here) Purple Black Black Yellow Blue Gray White Control Box Brown 1 2 3 4 5 6 7 8 9 10 11 12 1314 15 Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

  • Page 48: Auger Motor

    BURN RATE "LOW" 800 to 1,200 ohms "HIGH" 1 to10 ohms If the ohm values do not fall within the above values, the burn rate potentiometer will need to be replaced. Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

  • Page 49: Auger Timing Block

    (clockwise) to make the flow switch less sensitive. After making any adjustment make sure the flow switch disables the auger motor when the flow switch tube is disconnected. Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

  • Page 50: Glossary

    Flow Switch Nipple: The flow switch nipple is the aluminum tube that extends out of the exhaust box and connects to the tubing that goes to the flow switch. See 'Flow Switch'. Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)
  • Page 51 If there is uncertainty as to the construction of a wall or ceiling, assume it is combustible. Drywall is combustible. Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)
  • Page 52 Feed Tube............29 Firepot (troubleshoot)........7 Five Most Common Problems ......37 Flex Hose (removal) .......... 30 Flex Hose (troubleshoot)........21 Flow Switch (Incl. tube & nipple) (removal) ..... 34 Printed 3/18/98 Travis Industries Pellet Stove Troubleshooting Guide (© 1994)

This manual is also suitable for:

Avalon 900 piLopi fox fire400 ps400 pi

Table of Contents

Save PDF