Troubleshooting Guide - American Standard Town Square S Installation Instructions Care And Maintenance

13
LIFT ARM
FIRST
IMPORTANT: Always clear
sand and rust from system.
• Make sure water supply is
off. Remove valve TOP by
lifting arm and rotating top
and arm 1/8 turn
counterclockwise, pressing
down slightly on cap.
Always use quality Fluidmaster repair parts when maintaining your Fluidmaster products. Fluidmaster shall
not be responsible or liable for any damages caused by products used with Fluidmaster valves that were
not manufactured by Fluidmaster, Inc.
PROBLEM POSSIBLE CAUSE
Does not flush a. Water supply valve closed.
b. Supply line blocked.
c. Flush valve chain too loose or disconnected.
d. Sand or debris lodged in water control.
Poor or sluggish flush
a. Bowl water level too low.
b. Supply valve partly closed.
c. Partially clogged trapway and/or drain pipe and/or vent.
d. Supply pressure too low.
Toilet leaks
a. Poor supply line connection.
b. Poor bowl to tank/floor connection.
a. Flush valve chain too tight, holding flush valve open.
Toilet does not shut off
b. Flush valve seat and/or flapper worn or deformed.
c. Sand or debris lodged in water control.
In the United States:
American Standard Brands
1 Centennial Ave
Piscataway, New Jersey 08854
Attention: Director of Consumer Affairs
For residents of the United States, warranty
information may also be obtained by calling
the following toll free number: (800) 442-1902
www.americanstandard.com
• While holding a container • Replace TOP by engaging
over the uncapped VALVE
to prevent splashing, turn
water supply on and off a
few times. Leave water
supply off.

TROUBLESHOOTING GUIDE

LIXIL Canada ULC
5900 Avebury Rd.
Mississauga, Ontario
Canada L5R 3M3
Toll Free: (800) 387-0369
www.americanstandard.ca
IF FILL VALVE SHUTS OFF BUT CONTINUES TO LEAK
SLOWLY, repeat Step 13.
IF FILL VALVE TURNS OFF AND ON DURING PERIODS OF
NON-USE, it is a signal you are wasting water because:
• The end of the refill tube is inserted into overflow pipe, below
• The flush valve is leaking because it's worn, dirty or
IF FILL VALVE WON'T TURN ON OR SHUT OFF or REFILL OF
TANK WATER IS SLOW after valve has been in use for some
time, Fluidmaster Model 242 Replacement Seal may be needed.
Go to our website at www.fluidmaster.com for more solutions
to toilet problems.
lugs and rotating 1/8 turn
clockwise. MAKE CERTAIN
For troubleshooting information please contact:
TIP IS TURNED TO THE
LOCKED POSITION. VALVE
MAY NOT TURN ON IF TOP
IS NOT FULLY TURNED TO
THE LOCKED POSITION.
CORRECTIVE ACTION
a. Open valve and allow water to fill tank.
b. Shut off water supply, disconnect supply line and inspect all gaskets and
washers. Reassemble. Also, see Fluidmaster maintenance. (see Step 13)
c. Readjust chain length as required.
d. Shut off water supply. Remove cap and clean as per Step 13.
a. Check that refill tube is connected to water control and inserted into tank
overflow without being kinked or damaged.
b. Open supply valve fully. Be sure that proper supply tube size is used.
c. Remove obstruction. Consult a plumber if necessary.
d. Normal supply pressure must be at least 20 psi.
a. Review Step 9 of installation procedure.
b. Review Step 4 through 7 of installation procedure.
a. Readjust chain length as needed. Review Step 10.
b. Shut off water supply. Replace flush valve.
c. Shut off water supply. Remove cap and clean per Step 13.
In Canada:
- 4 -
TROUBLESHOOTING
water level in tank. Attach refill tube to overflow pipe using "S"
clip provided.
misaligned with tank ball or flapper (replace with a new flapper).
30800 Rancho Viejo Road
San Juan Capistrano, CA 92675
(949) 728-2000 (800) 631-2011
www.fluidmaster.com
In Mexico:
American Standard B&K Mexico
S. de R.L. de C.
Via Morelos #330
Col. Santa Clara
Ecatepec 55540 Edo. Mexico
Toll Free: 01-800-839-1200
www.americanstandard.com.mx
© 2001 Fluidmaster, Inc.
® Registered trademark of Fluidmaster, Inc.
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