Page 1 FAX UNIT (Machine Code: B383) This manual explains the Fax Unit, as well as the following. EXSAF (Machine Code: A818) ❒ HDD (Machine Code: A841) ❒ PMU (Machine Code: A818) ❒ ISDN (Machine Code: A816) ❒ Handset (Machine Code: A841) ❒...
Page 2 28 August, 2000 SPECIFICATIONS 1. OVERALL MACHINE INFORMATION 1.1 SPECIFICATIONS Type Memory Capacity Desktop type transceiver ECM: 128 Kbytes Circuit PSTN, PABX, ISDN (optional) SAF: Connection Standard: 2 Mbytes (160 pages) Direct couple With optional memory board (EXSAF): Original Size (Book) 6 Mbytes (480 pages) Maximum Length: 432 mm [17 ins] With optional HDD:...
Page 3 FEATURES 28 August, 2000 1.2 FEATURES 1.2.1 FEATURES LIST Communication Features - User KEY: Selectable O = Used, X = Not Used, 90° Image Rotation before tx A = Optional EXSAF required Action as a transfer B = Optional HDD required broadcaster C = Optional PMU required AI Redial (last ten numbers)
Page 4 28 August, 2000 FEATURES Communication Features - User Communication Features - Selectable Service Selectable Page separation mark Busy tone detection Parallel memory transmission Cable Equalizer Personal Codes PSTN Personal Codes with Conf. ID ISDN Partial Image Area Scanning Closed Network (rx) Polling Reception Continuous Polling Reception Polling Transmission...
Page 5 FEATURES 28 August, 2000 Other User Features Reports - User-initiated Printing a memory file Quick Dial/Function Key Label mode Quick Dial List RDS on/off Specified Cassette Selection Reception Mode Switching List Timer Speed Dial List Reception time printing TCR/Journal Remaining memory indicator Transmission Status Report Reverse Order Printing User Function List...
Page 6 28 August, 2000 FEATURES Service Mode Features ROM version display (FCU and Modem) Serial number Service monitor report Service station number Software Download Software Upload Modem Software Download SRAM data backup and restore System parameter list Technical data on the Journal...
Page 7 FEATURES 28 August, 2000 1.2.2 CAPABILITIES OF PROGRAMMABLE ITEMS The following table shows how the capabilities of each programmable item will change after the optional function upgrade card is installed. With optional Item Standard memory board (EXSAF) Maximum number of memory files 1000 Maximum number of destinations per file 1000...
Page 8 28 August, 2000 OVERALL MACHINE CONTROL OVERALL MACHINE CONTROL 1.3.1 SYSTEM CONTROL EXSAF 80MB ISDN Board Board DRAM (6MB) CPU BUS DMA BUS Flash ROM SRAM MN195003MFL (2MB) (128kB) Modem Analog Circuit Monitor <Service Tools> Base copier Speaker Data Copy Tool Flash Memory Card Bus Interface Parallel Interface...
Page 9 OVERALL MACHINE CONTROL 28 August, 2000 The basic fax unit consists of two PCBs: an FCU and an NCU. The FCU controls all the fax communications and fax features, in cooperation with the base copier's main board. The NCU switches the analog line between the fax unit and the optional external telephone.
Page 10 28 August, 2000 VIDEO DATA PATH 1.4 VIDEO DATA PATH 1.4.1 TRANSMISSION Immediate Tx Memory Tx Auto Shading Auto Shading Gamma Correction Gamma Correction Graduation Processing Base copier Graduation Processing Main Scan Reduction Main Scan Reduction - 400 to 200 dpi - 400 to 200 dpi - Inch-mm Conversion Thresholding...
Page 11 VIDEO DATA PATH 28 August, 2000 Memory Transmission and Parallel Memory Transmission The mainframe's scanner scans the original at the selected resolution in inch format. The mainframe processes the data and transfers it to the FCU. NOTE: When scanning a fax original, the mainframe uses the MTF and thresholding parameter settings programmed in the fax unit’s scanner bit switches, not the copier's SP modes.
Page 12 28 August, 2000 VIDEO DATA PATH 1.4.2 RECEPTION Analog G3 ISDN G3 ISDN G4 CiG4 CiG4 Modem SAF Memory PMU Board QM-CORDER Decompression (DCR) (DCR) (Optional) Page Memory Image Rotation Error Check JBIG compression Base copier B383V502.WMF First, the FCU stores the data from either an analog line or an ISDN line to the SAF memory.
Page 13 28 August, 2000 SERVICE CALL CONDITIONS 2. DETAILED SECTION 2.1 SERVICE CALL CONDITIONS The fax unit makes an automatic service call when an SC code other than the following is informed from the base copier. NOTE: The service station’s fax number has to be programmed in advance, or the machine cannot make a service call.
Page 14 SERVICE CALL CONDITIONS 28 August, 2000 Address (H) Definition Default SC code 480A52 18th SC code - High byte (BCD) Not programmed 480A53 18th SC code - Low byte (BCD) 480A54 19th SC code - High byte (BCD) Not programmed 480A55 19th SC code - Low byte (BCD) 480A56...
Page 15 28 August, 2000 SERVICE CALL CONDITIONS A sample auto service report Auto Service Report (Date and Time) * Problem Reason of the call - "SC Code" or "PM Call" Latest 10 copier's SC codes J A M BJ A M 2FEED SIZE005 0000000000 Total print counter Paper Size Code...
Page 16 SERVICE CALL CONDITIONS 28 August, 2000 2.1.1 PERIODIC SERVICE CALL The periodic service call notifies the service station of the machine’s condition. The call is made at a time interval programmed in the following RAM addresses: Parameters Address (H) Call interval: 01 through 15 month(s) (BCD) 480379 00: Periodic Service Call Disabled Date and time of the next call...
Page 17 28 August, 2000 SCANNING FEATURES SCANNING FEATURES 2.2.1 PARALLEL MEMORY TRANSMISSION Using basic memory transmission, normally the machine starts dialing after the document has been completely scanned. Using Parallel Memory Transmission, the machine starts dialing at the same time the machine starts scanning. If the document has multiple pages, the machine scans them into memory and sends them while scanning continues.
Page 18 SCANNING FEATURES 28 August, 2000 • Send later transmission • Broadcasting • Transmission of an Auto Document only • Transfer request transmission • When Image Rotation before Tx is enabled, and an A4 sideways or 8.5 x 11" sideways original is detected •...
Page 19 28 August, 2000 SCANNING FEATURES 2.2.2 SUB-SCAN LENGTH CORRECTION USING ADF The ADF informs the FCU of the original length. If the length data is incorrect or the original is skewed, the machine corrects the sub-scan length to a standard paper length.
Page 20 SCANNING FEATURES 28 August, 2000 Length Correction Disabled Original on DF Transmitted Image 223 mm 210 mm or 8.5" 223 mm Reduced Page Page Scan direction Bottom on exposure glass B383D502.WMF In the above example, this feature is disabled. An unintentional reduction may occur if the receiving machine cannot print on paper with a width of 297mm.
Page 21 28 August, 2000 SCANNING FEATURES 2.2.3 PAGE SPLIT TRANSMISSION (BOOK TRANSMISSION) User parameter switch 06, bit6=1 User parameter switch 06, bit6=0 (Default) B383D503.WMF This function allows a B4, A4/8.5 x 11", or A3/11 x 17" size book original to be sent as two separate pages.
Page 22 SCANNING FEATURES 28 August, 2000 2.2.4 IMAGE ROTATION BEFORE TRANSMISSION 1st Pixel Sub Scan (< 210mm/8.5") Original Scanned Image Transmitted Image B383D504.WMF A4 or 8.5 x 11” sideways This function avoids the unintentional reduction of an A4 or 8.5 x 11” sideways original.
Page 23 28 August, 2000 SCANNING FEATURES Cross Reference • Image rotation before Tx A3 or 11” width original on/off - Scanner switch 0F, bit 0 (Default setting is enabled) • Image rotation before Tx A5 or HLT width original on/off - Scanner switch 0F, bit 2 (Default setting is disabled) •...
Page 24 PRINTING FEATURES 28 August, 2000 2.3 PRINTING FEATURES 2.3.1 PAPER SIZE SELECTION This section explains how the FCU selects the appropriate paper size for printing a received fax image. Refer to the ’Paper Size Selection Priorities’ tables at the end of this section for how the appropriate paper size is actually selected.
Page 25 28 August, 2000 PRINTING FEATURES SUB-SCAN REDUCTION AND PAGE SEPARATION Sub-scan Reduction Disabled When Sub-scan Reduction is disabled, the received fax image is printed unreduced. If the image is longer than the paper length + 6 mm, the image is separated onto two pages (see the top drawing below).
Page 26 PRINTING FEATURES 28 August, 2000 Sub-scan Reduction Enabled When Sub-scan Reduction is enabled, the received fax image is reduced in the page memory to fit on the selected paper, if the received image length is between [paper length - 4 mm] and [paper length + 20 mm]. See the drawing below. B383D506.WMF NOTE: The upper limit (page length + 20 mm) is adjustable between 0 and 155 mm.
Page 27 28 August, 2000 PRINTING FEATURES - Reduction Rate Equalization On (Example Diagram: Two-page Printout) - B383D508.WMF 1. The machine determines how many pages will be needed to print the message, taking the following into account: The final page (n) is such that the received image length is within (paper length x n) + 20 mm The data must be reduced to fit on pages of length (paper length - 4 mm), with an equal reduction rate for each page...
Page 28 PRINTING FEATURES 28 August, 2000 PAGE REDUCTION This function allows a received fax image to be printed on paper with less width than the fax image. Received Image Printed Image Reduced Image Reduced Image Page Reduction Sub-Scan Reduction B383D507.WMF First, the received image is reduced by a fixed reduction rate in the main and sub- scan directions.
Page 29 28 August, 2000 PRINTING FEATURES Examples 1. When printing a B4 size fax image on 8.5" x 11" lengthwise paper • Fax image size: 256 x 364 mm (10.7 x 14.3") • Paper size: 216 x 279 mm (8.5 x 11") •...
Page 30 PRINTING FEATURES 28 August, 2000 2.3.2 PAPER SIZE SELECTION PRIORITIES Page Reduction Disabled Reduction in Sub-scan Direction Disabled Page Separation Threshold : Image Rotation Width or Length Priority Width : Half of the page is blank : Page Reduction Received Image Size 11x17"...
Page 31 28 August, 2000 PRINTING FEATURES Page Reduction Disabled Reduction in Sub-scan Direction Enabled Page Separation Threshold 20 mm : Image Rotation Width or Length Priority Width : Half of the page is blank : Page Reduction Received Image Size 11x17" 8.5x14"...
Page 32 PRINTING FEATURES 28 August, 2000 Page Reduction Disabled Reduction in Sub-scan Direction Disabled Page Separation Threshold : Image Rotation Width or Length Priority Length : Half of the page is blank : Page Reduction Received Image Size 11x17" 8.5x14" 8.5x11" F/F4 11x17"...
Page 33 28 August, 2000 PRINTING FEATURES Page Reduction Disabled Reduction in Sub-scan Direction Enabled Page Separation Threshold 20 mm : Image Rotation Width or Length Priority Length : Half of the page is blank : Page Reduction Received Image Size 11x17" 8.5x14"...
Page 34 PRINTING FEATURES 28 August, 2000 Page Reduction Enabled Reduction in Sub-scan Direction Enabled Page Separation Threshold 20 mm : Image Rotation Width or Length Priority Width : Half of the page is blank : Page Reduction Received Image Size 11x17" 8.5x14"...
Page 35 28 August, 2000 PRINTING FEATURES Page Reduction Enabled Reduction in Sub-scan Direction Enabled Page Separation Threshold 20 mm : Image Rotation Width or Length Priority Length : Half of the page is blank : Page Reduction Received Image Size 11x17" 8.5x14"...
Page 36 PRINTING FEATURES 28 August, 2000 2.3.3 JUST SIZE PRINTING This function restricts the machine so that it can only print a received message on paper with the highest priority paper size. 1) Example: NOTE: A: The machine has A4 (lengthwise) and B4. B: The A4 paper tray is empty C: The machine receives an A4 (lengthwise) size message.
Page 37 28 August, 2000 PRINTING FEATURES 2.3.4 TWO-SIDED (DUPLEX) PRINTING LEFT BINDING TOP BINDING Black - Front Side Gray - Back Side B383D517.WMF 2-25...
Page 38 PRINTING FEATURES 28 August, 2000 When duplex printing is enabled in fax mode, the machine prints two consecutive pages, which must be the same size and direction, onto both sides of the page. Duplex printing can utilize both Left Binding and Top Binding, selected by a bit switch.
Page 39 28 August, 2000 FAX COMMUNICATION FEATURES 2.4 FAX COMMUNICATION FEATURES 2.4.1 SEP/SUB/PWD In 1996, ITU-T introduced the following protocol signals as the T.30 recommendations. These signals enable confidential transmission and secured polling between machines produced by different manufacturers. SEP (Selective Polling): This signal informs the other terminal of a polling ID to enable secured (ID) polling or to select a document to poll.
Page 40 FAX COMMUNICATION FEATURES 28 August, 2000 Selective Polling (SEP/PWD) NSC or DTC NSS or DCS B383D518.WMF Sub-address (SUB) NSS or DCS B383D519.WMF 2-28...
Page 41 28 August, 2000 FAX COMMUNICATION FEATURES 2.4.2 JBIG COMPRESSION JBIG (Joint Bi-Level Image Coding Expert Group) is a working group which consists of members of ITU-T T.82 and ISO11544. The JBIG compression method allows data compression of approximately 1.2 to 1.3 times the MMR method in text mode, and 2 to 10 times in halftone mode.
Page 42 FAX COMMUNICATION FEATURES 28 August, 2000 2.4.3 TRANSFER BROADCASTING This machine uses a new algorithm to identify the requester's fax number to send back the transfer result report. Previously, the transfer result report did not sometimes reach the requester with the old algorithm. In a transfer broadcasting operation, the transfer requester informs its own fax number to the transfer station.
Page 43 28 August, 2000 FAX COMMUNICATION FEATURES Example Requester's Own Fax No. 071-441-3456 1223456 0111201-2223456 020-4773456 5413654 020-4776666 00-4126567878 00-81454771748 0454771748 No. of digits to compare Result 2223456 0634558989 00-4961969063456 07474125899 0569723456 00-85226356541 201-2223456 00-12012223456 00-31204564569 02212301564 013453456 6524555 No match No match 0875558888 00-496158756452...
Page 44 FAX COMMUNICATION FEATURES 28 August, 2000 If the machine can not find the destination for the report, it either: • Stops the transfer operation and prints a report locally (if bit 5 of communication switch 0B is 0). • Or, continues the transfer operation and prints a result report locally after finishing all the transfer operations (if bit 5 of communication switch 0B is 1).
Page 45 28 August, 2000 FAX COMMUNICATION FEATURES 2.4.4 V.8/V.34 PROTOCOL NOTE: 1) Refer to “V.8/V.34 Training Manual” for overall information about V.8/V.34 protocol. 2) This section explains machine specific functions only. V.8 in Manual Reception This machine starts V.8 procedure in order to make V.34 communication enabled in manual reception, though some other fax machines do not.
Page 46 FAX COMMUNICATION FEATURES 28 August, 2000 Two-step Shift-down from Sending Terminal 33.6kbps Fax data 33.6kbps Fax data 33.6kbps Fax data 33.6kbps Fax data 33.6kbps Fax data Shiftdown MCF/ 28.8kbps Fax data B383D523.WMF NOTE: The sender terminal must be this machine. If this machine has received four PPRs for one ECM block, it will request two step shift-down to the receiving terminal in the next control channel.
Page 47 28 August, 2000 FAX COMMUNICATION FEATURES One-step Shift-up from Receiving Terminal 26.4kbps Fax data 26.4kbps Fax data 26.4kbps Fax data Shiftup 28.8kbps Fax data B383D524.WMF NOTE: The receiving terminal must be this machine. If this machine has sent two consecutive MCFs and it could detect good line condition, it will request one step shift-up to the sender terminal in the next control channel.
Page 48 PCBS 28 August, 2000 2.5 PCBS 2.5.1 FCU EXSAF 80 MB ISDN Board Board DRAM (6MB) CPU BUS DMA BUS Flash ROM SRAM MN195003MFL (2MB) (128kB) Modem Energy Saver Analog Circuit Monitor Base <Service Tools> Copier Speaker Data Copy Tool Flash Memory Card Bus Interface Parallel Interface...
Page 49 28 August, 2000 PCBS • Video and command interface to the base copier Modem (Matsushita: MN195003MFL) • V.34, V17, V.29, V.27ter, V.21, and V.8 Energy Saver CPU • Power distribution control in energy saver mode • 2MB (16 Mbit) flash ROM for system software storage DRAM •...
Page 50 PCBS 28 August, 2000 2.5.2 NCU (US) OHDI SW. Surge Protection TRXD Noise Over- Filter Relay RING DC Loop current Transformer Protection Surge Protection Current Sensor OHDISW CMLSW Hook0 Hook1 ExRing Ring Noise Detection Filter Circuit B383D526.WMF Jumpers Item Description These jumpers should be shorted when the machine is connected to a dry line.
Page 51 28 August, 2000 PCBS 2.5.3 NCU (EUROPE/ASIA) Noise SHUNT CML Relay Filter DCLSW Filter (16Hz) DO Sw. RING TRXD Current Sensor Loop OHDI Sw. DOSW OHDISW GS Sw. CMLLSW Hook0 Hook1 SHUNT GSSW Noise Filter Ring CSEL Detection RSEL Circuit ExRing B383D527.WMF Control Signals and Jumpers...
Page 52 PCBS 28 August, 2000 2.5.4 EXSAF BOARD EXSAF BOARD Backup Battery Reset IC Flash ROM (Japan only) SRAM CPU BUS DMA BUS DRAM B383D528.WMF The EXSAF board expands the SAF memory capacity to hold up to 6 MB, and some additional features become available. In addition, this expands the SRAM capacity.
Page 53 28 August, 2000 PCBS 2.5.5 PMU BOARD PMU BOARD DRAM QM-CODER_1 QM-CODER_2 PM BUS DMA BUS PAL_1 PAL_2 B383D529.WMF The PMU board expands the page memory capacity to 4MB. Also, 400dpi resolution and JBIG compression become available. DRAM • 2MB DRAM for page memory expansion. QM Coder •...
Page 54 28 August, 2000 FAX UNIT (B383) 3. INSTALLATION 3.1 FAX UNIT (B383) NOTE: 1) Never install telephone wiring during a lightning storm. 2) Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. 3) Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
Page 55 FAX UNIT (B383) 28 August, 2000 3.1.1 INSTALLATION PROCEDURE NOTE: To install the fax unit, an I/F unit is required in addition. B383I112.WMF B383I111.WMF B383I102.WMF B383I101.WMF CAUTION Unplug the copier power cord before starting the following procedure. 1. Remove the I/F unit cover [A] (4 screws) and the cover bracket [B] (1 screw).
Page 56 28 August, 2000 FAX UNIT (B383) B383I105.WMF B383I106.WMF B383I108.WMF B383I107.WMF 12. Remove the caps [A] with a small-bladed screw driver. 13. Install the key tops [B], cover [C], and attach Copy/Fax label [D]. 14. Open the front cover. Then remove the operation panel and the left cover [E] (2 screws each).
Page 57 FAX UNIT (B383) 28 August, 2000 B383I109.WMF B383I110.WMF 19. Attach the “Super G3” label [A] on the front cover. 20. Install the main switch cover [B]. 21. Connect the telephone line to the “LINE” jack at the rear of the machine.
Page 58 28 August, 2000 ISDN UNIT (A816) 3.2 ISDN UNIT (A816) 3.2.1 INSTALLATION PROCEDURE CAUTION Before installing an optional unit, do the following: 1. Print out all messages stored in the memory. 2. Be sure to check that the memory indicator shows “100%” in standby mode.
Page 59 ISDN UNIT (A816) 28 August, 2000 A816I502.WMF A816I509.WMF 4. Attach the FCU [A] to the bracket (2 screws), then connect FCU and CiG4 using the relay board [B]. 5. Insert the FCU/CiG4 assembly [C] into the fax unit [D] (2 connectors [E]). 6.
Page 60 28 August, 2000 ISDN UNIT (A816) A816I506.WMF 8. Attach the contained ‘G4’ label to the function key (F4) space. After G4 unit installation, this key is dedicated to switching between G3 and G4 communication modes. (Note the user function key assignment, below.) •...
Page 61 EXSAF BOARD (A818-10) 28 August, 2000 3.3 EXSAF BOARD (A818-10) 3.3.1 INSTALLATION PROCEDURE CAUTION Before installing this option, do the following: 1. Print out all messages stored in the memory. 2. Be sure to check the memory indicator shows “100%” in standby mode. 3.
Page 62 28 August, 2000 EXSAF BOARD (A818-10) A818I511.WMF A818I500.WMF 1. Remove the I/F unit cover [A] (4 screws), and the left-side cover [B] (2 screws). 2. Remove the FCU board (2 or 3 connectors). 3. Turn on the battery switch [C] on the EXSAF board, as shown. NOTE: If installing the FCU board at the same time, be sure to turn on the FCU board battery switch [D].
Page 63 PMU BOARD (A818-12) 28 August, 2000 3.4 PMU BOARD (A818-12) 3.4.1 INSTALLATION PROCEDURE CAUTION Before installing an optional unit, do the following: 1. Print out all messages stored in the memory. 2. Be sure to check that the memory indicator shows “100%” in standby mode.
Page 64 28 August, 2000 PMU BOARD (A818-12) A818I511.WMF A818I509.WMF A818I017.WMF 1. Remove the I/F unit cover [A] (4 screws) and the left-side cover [B] (2 screws). 2. Remove the FCU board. 3. Connect the PMU board [C] and the double locking spacer [D] onto the FCU board [E], as shown.
Page 65 HARD DISK (A841-11) 28 August, 2000 3.5 HARD DISK (A841-11) 3.5.1 INSTALLAITON PROCEDURE CAUTION Before installing an optional unit, do the following: 1. Print out all messages stored in the memory. 2. Be sure to check that the memory indicator shows “100%” in standby mode.
Page 66 28 August, 2000 HARD DISK (A841-11) A841I015.WMF A841I503.WMF 1. Remove the I/F unit cover [A] (4 screws) and the left-side cover [B] (2 screws). 2. Remove 5 screws securing the I/F unit and fax unit. (The screw [C] is the grounding screw.) 3.
Page 67 HARD DISK (A841-11) 28 August, 2000 A841I019.WMF A841I014.WMF 8. Install the hard disk drive [A] on the bracket [B] (4 screws). 9. Slide the FCU board into the fax unit and connect the connectors [C] to the FCU board and connector [D] to the hard disk drive so that no hole part meets with the portion where no pin is located as shown.
Page 68 28 August, 2000 HANDSET (A841-13) 3.6 HANDSET (A841-13) 3.6.1 INSTALLATION PROCEDURE A841I020.WMF A841I021.WMF CAUTION Unplug the copier power cord before starting the following procedure. 1. Attach the bracket [A] to the copier (2 screws, M4x12). 2. Attach the handset cradle [B] to the bracket (2 screws, M3x8). 3.
Page 69 FAX STAMP (A563-17) 28 August, 2000 3.7 FAX STAMP (A563-17) 3.7.1 INSTALLATION A563I103.WMF A563I104.WMF CAUTION Unplug the copier power cord before starting the following procedure. 1. Remove the upper rear cover [A] (7 screws). 2. Remove the right cover [B] (2 screws). 3.
Page 70 28 August, 2000 SERVICE LEVEL FUNCTIONS 4. SERVICE TABLES 4.1 SERVICE LEVEL FUNCTIONS 4.1.1 HOW TO ENTER AND EXIT THE FAX SERVICE MODE To Enter Fax Service Mode: 1. Ensure that the machine is in the fax standby mode. B383M500.TIF 2.
Page 71 SERVICE LEVEL FUNCTIONS 28 August, 2000 Example: 1. Press ' 2. Scroll through the bit switches. To increment the bit switch number: press ‘↓ Switch’. B383M505.TIF To decrement the bit switch number: press ‘↑ Switch’. Example: To display bit switch 03: Press ‘↓ Switch’ 3 times. 3.
Page 72 28 August, 2000 SERVICE LEVEL FUNCTIONS 4.1.4 FCU ROM VERSION DISPLAY (FUNCTION 02) 1. Enter the fax service mode. 2. Press & ( then ) B383M510.TIF 3. Exit the service mode. The check-sum value displayed is calculated in 16-bit little endian format. NOTE: 4.1.5 MODEM PROGRAM VERSION DISPLAY (FUNCTION 02) 1.
Page 73 SERVICE LEVEL FUNCTIONS 28 August, 2000 4.1.8 G3 PROTOCOL DUMP LIST (FUNCTION 05) 1. Enter the fax service mode. 2. Press & + 3. Press ' then . B383M514.TIF 4. Exit the service mode. Refer to the Troubleshooting section for details of the codes listed on the NOTE: V.34 protocol dump list.
Page 74 28 August, 2000 SERVICE LEVEL FUNCTIONS 4.1.10 RAM DISPLAY AND REWRITE (FUNCTION 06) 1. Enter the fax service mode. 2. Press & , 3. Press ' B383M517.TIF 4. Enter the start address of the RAM area to be displayed, then press OK. B383M519.TIF 5.
Page 75 SERVICE LEVEL FUNCTIONS 28 August, 2000 4.1.12 RAM DUMP (FUNCTION 06) 1. Enter the fax service mode. 2. Press & , 3. Press one of the following numbers as required: ) – G3 memory dump list * – G4 memory dump list B383M517.TIF 4.
Page 76 28 August, 2000 SERVICE LEVEL FUNCTIONS 4.1.14 HARD DISK (FUNCTION 08) To access this function, the hard disk option must be installed, and System NOTE: Switch 05, bit 4 must be set to 1. 1. Enter the fax service mode. 2.
Page 77 SERVICE LEVEL FUNCTIONS 28 August, 2000 4.1.16 SERIAL NUMBER (FUNCTION 10) 1. Enter the fax service mode. 2. Press ' & 3. Enter the fax unit’s serial number at the keypad, then press OK. 4. Exit the service mode. B383M528.TIF 4.1.17 MODEM TEST (FUNCTION 11) Refer to section 4.1.18 for V.8 and V.34 tests.
Page 78 28 August, 2000 SERVICE LEVEL FUNCTIONS 4.1.18 V.34 MODEM TEST (FUNCTION 11) 1. Enter the service mode. 2. Press ' ' then ' 3. Press +. B383M540.TIF 4. Press a symbol rate and a data rate, then press OK. ' – Select a symbol rate ( –...
Page 79 SERVICE LEVEL FUNCTIONS 28 August, 2000 4.1.19 DTMF TEST (FUNCTION 11) 1. Enter the fax service mode. 2. Press ' ' B383M529.TIF 3. Press one of the following numbers: ' – DTMF test (analog line) ) – DTMF test (ISDN line) 4.
Page 80 28 August, 2000 SERVICE LEVEL FUNCTIONS 4.1.20 MODEM SIGNAL DETECTION TEST (FUNCTION 11) V.8 and V.34 signal detection tests are not available. NOTE: 1. Enter the fax service mode. 2. Press ' ' B383M529.TIF 3. Press one of the following numbers, as required: ' –...
Page 81 SERVICE LEVEL FUNCTIONS 28 August, 2000 4.1.21 RINGER TEST (FUNCTION 11) 1. Enter the fax service mode. 2. Press ' ' B383M529.TIF 3. Press ' B383M530.TIF 4. Press * then . To stop the test, press 1 5. Exit the service mode. B383M539.TIF 4.1.22 STAMP TEST (FUNCTION 11) An optional stamp unit is required to use this function.
Page 82 28 August, 2000 SERVICE LEVEL FUNCTIONS 4.1.23 G4 PARAMETER PROGRAMMING (FUNCTION 12) NOTE: An optional G4 interface is required to access this function. 1. Enter the fax service mode. 2. Press ' ( 3. Press one of the following numbers, as required: '–ISDN IP (International Prefix) (–G4 SN (Subscriber Number) Main...
Page 83 SERVICE LEVEL FUNCTIONS 28 August, 2000 4.1.25 JOURNAL (TCR) PRINTOUT (FUNCTION 14) 1. Enter the fax service mode. 2. Press ' * 3. Either: Choose All - The machine prints all the communication records on the report. The maximum is 200 records, B383M562.TIF without the optional EXSAF board, or 900 records, with the EXSAF board.
Page 84 28 August, 2000 SERVICE LEVEL FUNCTIONS 4.1.27 DATA TRANSFER (FUNCTION 16) This function allows ROM and SRAM data transfer between the FCU inside the machine and an external flash memory card or FCU. Refer to the following sections for details. •...
Page 85 BIT SWITCHES 28 August, 2000 4.2 BIT SWITCHES WARNING Do not adjust a bit switch that is described as “Not used”, as this may cause the machine to malfunction or to operate in a manner that is not accepted by local regulations. Such bits are for use only in other areas, such as Japan.
Page 86 28 August, 2000 BIT SWITCHES System Switch 00 FUNCTION COMMENTS 1: Instead of the personal name, the following Technical data (standard) printout on TCR/Journal data are listed on the TCR for each G3 0: Disabled communication. 1: Enabled e.g. 32 V34 288 M 01 00 03 04 First number: Symbol rate (V.34 only) Second number: Final modem type used Third number: Final data rate (for example, 288 means 28.8 kbps)
Page 87 BIT SWITCHES 28 August, 2000 System Switch 00 FUNCTION COMMENTS Amount of protocol dump data Change this bit to 1 if you want to have a protocol in one protocol dump list dump list of the last communication only. printout operation 0: Up to the limit of the memory area for protocol dumping...
Page 88 28 August, 2000 BIT SWITCHES G4 Communication Parameters Compression MMR: MMR compression MR: MR compression mode MH: MH compression Resolution 21: Standard (200 x 100 dpi) 22: Detail (200 x 200 dpi) 44: Superfine (400 x 400 dpi) – optional PMU board required Width and A4: A4 (8.3”), no reduction reduction...
Page 89 BIT SWITCHES 28 August, 2000 System Switch 02 FUNCTION COMMENTS Not used Do not change the settings. 1: A file that had a communication error will not File retention time 0: Depends on User be erased unless the communication is Parameter 24 [18(H)] successful.
Page 90 28 August, 2000 BIT SWITCHES System Switch 04 FUNCTION COMMENTS Memory file transfer operation If the machine is unable to print fax messages 0: Service level due to a mechanical problem, change this bit to 1 1: User level to transfer all messages in the memory (including confidential rx messages) to an another terminal.
Page 91 BIT SWITCHES 28 August, 2000 System Switch 08 - Not used (Do not change the factory settings.) System Switch 09 FUNCTION COMMENTS Addition of image data from If this feature is enabled, the top half of the first confidential transmissions on page of confidential messages will be printed on the transmission result report transmission result reports.
Page 92 28 August, 2000 BIT SWITCHES System Switch 0A FUNCTION COMMENTS Dialing on the ten-key pad 0: Prevents dialing from the ten-key pad while the when the external telephone external telephone is off-hook. Use this setting is off-hook when the external telephone is not by the 0: Disabled 1: Enabled machine, or if a wireless telephone is connected as an external telephone.
Page 93 BIT SWITCHES 28 August, 2000 System Switch 0F FUNCTION COMMENTS Country code for functional This country code determines the factory settings settings (Hex) of bit switches and RAM addresses. However, it has no effect on the NCU parameter settings and 00: France 10: Canada communication parameter RAM addresses.
Page 94 28 August, 2000 BIT SWITCHES System Switch 12 FUNCTION COMMENTS TTI/CIL printing position in the 08 to 92 (BCD) mm. Input even numbers only. main scan direction This setting determines the print start position for the TTI and CIL from the left edge of the paper. If CIL: Command Information the TTI is moved too far to the right, it may Line (Group 4)
Page 95 BIT SWITCHES 28 August, 2000 System Switch 16 - Not used (do not change the settings) System Switch 17 - Not used (do not change the settings) System Switch 18 - Not used (do not change the settings) System Switch 19 FUNCTION COMMENTS Key acknowledgement tone...
Page 96 28 August, 2000 BIT SWITCHES System Switch 1E FUNCTION COMMENTS Communication after the TCR This setting is effective only when Automatic TCR (Journal) data storage area (Journal) printout is enabled. has become full 0: If the buffer memory of the communication 0: Possible records for the TCR (Journal) is full, fax 1: Impossible...
Page 97 BIT SWITCHES 28 August, 2000 System Switch 1E FUNCTION COMMENTS Address display priority in the 0: When the machine has both RTI/CSI and the AI redial mode. telephone number information, the machine 0: RTI/CSI displays RTI/CSI priority. 1: Telephone number 1: The machine always displays the telephone number.
Page 98 28 August, 2000 BIT SWITCHES System Switch 1F FUNCTION COMMENTS Not used Do not change the setting. Report printout after an 0: When an original jams, or the SAF memory original jam during SAF overflows during scanning, a report will be storage or if the SAF memory printed.
Page 99 BIT SWITCHES 28 August, 2000 4.2.2 SCANNER SWITCHES Scanner Switch 00 FUNCTION COMMENTS Not used Do not change the settings. Scanner Switch 01 FUNCTION COMMENTS Scan density step value When scan density is adjusted manually away (Text mode) from the Normal setting, the threshold value for binary picture processing changes for each step from the value specified by Scanner Switch 02, by the amount programmed here.
Page 100 28 August, 2000 BIT SWITCHES Scanner Switch 02 FUNCTION COMMENTS Binary picture processing: This setting determines the threshold value for Threshold for Text mode - binary picture processing in Text mode (when the Normal setting (center scan density setting is at the center). position) The value can be between 00 and FF.
Page 101 BIT SWITCHES 28 August, 2000 Scanner Switch 05 FUNCTION COMMENTS MTF setting (Text mode) The value can be between 0 and 11. Refer to the following diagram for details. Weak Strong Weak Strong A693M602.wmf Not used Do not change the settings. Scanner Switch 06 FUNCTION COMMENTS...
Page 102 28 August, 2000 BIT SWITCHES Scanner Switch 08 FUNCTION COMMENTS Scan margin setting (top and bottom margin in book scan mode, and top margin in ADF mode) The setting can be between 0 and F (H) (in mm). Scan margin setting (bottom margin in ADF mode) The setting can be between 0 and 7 (H) (in mm).
Page 103 BIT SWITCHES 28 August, 2000 Scanner Switch 0C FUNCTION COMMENTS Action when an original jam This bit is only effective when parallel memory tx has occurred while scanning is disabled (user parameter 07 - bit 2). the original into memory for If parallel memory tx is enabled, the machine memory tx always erases the scanned pages when an...
Page 104 28 August, 2000 BIT SWITCHES Scanner Switch 0D FUNCTION COMMENTS Scan magnification ratio fine tuning (Main scan direction) = − = Do not use this setting 0.5%, 0.5%, The actual magnification ratio is the sum of the base copier’s SP mode setting and this setting.
Page 105 BIT SWITCHES 28 August, 2000 Scanner Switch 0E FUNCTION COMMENTS Wait time for the next page This bit determines how long the machine waits when scanning a book original for the next page when scanning a book original into memory for memory transmission.
Page 106 28 August, 2000 BIT SWITCHES Scanner Switch 0F FUNCTION COMMENTS Image rotation before This bit determines whether the machine rotates transmission (A4/LT size) the scanned image by 90 degrees before 0: Disabled transmission. 1: Enabled If this bit is set at 1, A4 (LT) sideways images (297 mm width in the protocol) will be transmitted as A4 (LT) lengthwise images (216 mm width in the protocol).
Page 107 BIT SWITCHES 28 August, 2000 4.2.3 PRINTER SWITCHES Printer Switch 00 FUNCTION COMMENTS 0: No marks are printed. Page separation mark 0: Disabled 1: If a received page has to be printed out on two 1: Enabled sheets, an asterisk inside square brackets is printed at the bottom right hand corner of the first sheet, and a “2”...
Page 108 28 August, 2000 BIT SWITCHES Relationship between available paper sizes and printer width used in the setup protocol Available Paper Size Printer width used in the Protocol (NSF/DIS) A4 or 8.5 x 11” 297 mm width 256 mm width A5 or 8.5 x 5.5” 216 mm width No paper available (Paper end) 216 mm width...
Page 109 BIT SWITCHES 28 August, 2000 Printer Switch 03 FUNCTION COMMENTS Length reduction of received 0: Incoming pages are printed without length data reduction. 0: Disabled Cross reference 1: Enabled Page separation threshold: Printer Sw. 03, bits 4 to 7. 1: Incoming page length is reduced when printing. Cross reference Maximum reducible length: Printer Switches 04, bits 0 to 4...
Page 110 28 August, 2000 BIT SWITCHES Printer Switch 04 FUNCTION COMMENTS Maximum reducible length when length reduction is enabled in switch 03-0 above. <Maximum reducible length> = <Paper length> + (N x 5mm) ‘N’ is the decimal value of the binary setting of bits 0 to 4. Setting 0 mm 5 mm...
Page 111 BIT SWITCHES 28 August, 2000 Printer Switch 0E FUNCTION COMMENTS Paper size selection priority 0: A paper size which has the same width as 0: Width the received data is selected first. 1: Length 1: A paper size which has enough length to print all the received lines without reduction is selected first.
Page 112 28 August, 2000 BIT SWITCHES Printer Switches 0F FUNCTION COMMENTS Smoothing feature (0, 0) (0, 1): Disable smoothing if the machine Bit 1 Bit 0 Setting receives halftone images from other Disabled manufacturer’s fax machines frequently. Disabled Enabled Not used Duplex printing 1: The machine always prints received fax 0: Disabled...
Page 113 BIT SWITCHES 28 August, 2000 4.2.4 COMMUNICATION SWITCHES Communication Switch 00 FUNCTION COMMENTS Compression modes available These bits determine the compression capabilities in receive mode to be declared in phase B (handshaking) of the Bit 1 Modes T.30 protocol. MH only MH/MR MH/MR/MMR MH/MR/MMR/...
Page 114 28 August, 2000 BIT SWITCHES Communication Switch 01 FUNCTION COMMENTS If this bit is set to 0, ECM is switched off for all 0: Off 1: On communications. In addition, V.8 protocol and JBIG compression are switched off automatically. Not used Do not change the setting.
Page 115 BIT SWITCHES 28 August, 2000 Communication Switch 02 FUNCTION COMMENTS Burst error threshold If there are more consecutive error lines in the 0: Low 1: High received page than the threshold, the machine will send a negative response. The Low and High threshold values depend on the sub-scan resolution, and are as follows.
Page 116 28 August, 2000 BIT SWITCHES Communication SW 06 -Not used (do not change the settings) Communication Switch 07 FUNCTION COMMENTS Fallback from G4 to G3 if the Also see system switch 0A bit 7. other terminal is not a G4 Refer to the ISDN G4 option service manual (G4 terminal Internal Switches 17, 18, 1A, 1B, and 1C) for the...
Page 117 BIT SWITCHES 28 August, 2000 Communication Switch 0A FUNCTION COMMENTS 0: The transmission begins from the page where Point of resumption of memory transmission upon transmission failed the previous time. redialing 1: Transmission begins from the first page, using 0: From the error page normal memory transmission.
Page 118 28 August, 2000 BIT SWITCHES Communication Switch 0B FUNCTION COMMENTS Action when there is no fax After the machine receives a transfer request, the number in the programmed machine compares the last N digits of the Quick/Speed dials which requesting terminal’s own fax number with all the meets the requesting Quick/Speed dials programmed in the machine.
Page 119 BIT SWITCHES 28 August, 2000 Communication Switch 0D FUNCTION COMMENTS The available memory 00 to FF (Hex), unit = 4 kbytes threshold, below which ringing (e.g., 06(H) = 24 kbytes) detection (and therefore One page is about 24 kbytes. reception into memory) is disabled The machine refers to this setting before each fax reception.
Page 120 28 August, 2000 BIT SWITCHES Communication Switch 14 FUNCTION COMMENTS Inch-to-mm conversion during 0: In immediate transmission, data scanned in transmission inch format are transmitted without conversion. 0: Disabled 1: Enabled In memory transmission, data stored in the SAF memory in mm format are transmitted without conversion.
Page 121 BIT SWITCHES 28 August, 2000 Communication Switch 1E FUNCTION COMMENTS Extension access code (0 to If the PABX does not support V.8/V.34 protocol 7) to turn V.8 protocol On/Off procedure, set this bit to “1” to disable V.8. 0: On Example: If “0”...
Page 122 28 August, 2000 BIT SWITCHES 4.2.5 G3 SWITCHES G3 Switch 00 FUNCTION COMMENTS (0, 0): The monitor speaker is disabled all through Monitor speaker during communication (tx and rx) the communication. Bit 1 Bit 0 Setting (0, 1): The monitor speaker is on up to phase B in Disabled the T.30 protocol.
Page 123 BIT SWITCHES 28 August, 2000 G3 Switch 01 FUNCTION COMMENTS Not used Do not change the settings. 1: The bytes in the DIS frame after the 4th byte DIS frame length 0: 10 bytes 1: 4 bytes will not be transmitted (set to 1 if there are communication problems with PC-based faxes which cannot receive the extended DIS frames).
Page 124 28 August, 2000 BIT SWITCHES G3 Switch 03 FUNCTION COMMENTS DIS detection number 0: The machine will hang up if it receives the (Echo countermeasure) same DIS frame twice. 0: 1 1: Before sending DCS, the machine will wait for 1: 2 the second DIS which is caused by echo on the line.
Page 125 BIT SWITCHES 28 August, 2000 G3 Switch 04 FUNCTION COMMENTS Training error detection 0 - F (Hex); 0 - 15 bits threshold If the number of error bits in the received TCF is below this threshold, the machine informs the sender that training has succeeded.
Page 126 28 August, 2000 BIT SWITCHES G3 Switch 06 FUNCTION COMMENTS Initial Rx modem rate These bits set the initial starting modem rate for Bit 3 2 1 0 Setting (bps) reception. 0 0 0 1 2.4 k 0 0 1 0 4.8 k Use a lower setting if high speeds pose problems 0 0 1 1 7.2 k during reception.
Page 127 BIT SWITCHES 28 August, 2000 G3 Switch 07 FUNCTION COMMENTS PSTN cable equalizer Use a higher setting if there is signal loss at (tx mode: Internal) higher frequencies because of the length of wire Bit 1 Bit 0 Setting between the modem and the telephone None exchange.
Page 128 28 August, 2000 BIT SWITCHES G3 Switch 09 FUNCTION COMMENTS ISDN cable equalizer Use a higher setting if there is signal loss at (tx mode: Internal) higher frequencies because of the length of wire Bit 1 Bit 0 Setting between the modem and the telephone None exchange.
Page 129 BIT SWITCHES 28 August, 2000 G3 Switch 0A FUNCTION COMMENTS Maximum allowable carrier These bits set the acceptable modem carrier drop drop during image data time. reception Try using a longer setting if error code 0-22 is Bit 1 Bit 0 Value (ms) frequent.
Page 130 28 August, 2000 BIT SWITCHES G3 SW 0B - Not used (do not change the settings) G3 Switch 0C FUNCTION COMMENTS Pulse dialing method P = Number of pulses sent out, N = Number Bit 1 Bit 0 Setting dialed. Normal (P=N) Oslo...
Page 131 BIT SWITCHES 28 August, 2000 G3 Switch 0F FUNCTION COMMENTS Alarm when an error occurred If the customer wants to hear an alarm after each in Phase C or later error communication, change this bit to “1”. 0: Disabled 1: Enabled Alarm when the handset is If the customer wants to hear an alarm if the off-hook at the end of...
Page 132 28 August, 2000 NCU PARAMETERS 4.3 NCU PARAMETERS The following tables give the RAM addresses and units of calculation of the parameters that the machine uses for ringing signal detection and automatic dialing. The factory settings for each country are also given. Most of these must be changed by RAM read/write (Function 06-1), but some can be changed using NCU Parameter programming (Function 06-2);...
Page 133 NCU PARAMETERS 28 August, 2000 Address Function Unit Remarks 480404 PSTN dial tone frequency upper Hz (BCD) If both addresses limit (high byte) contain FF(F), tone detection is disabled. 480405 PSTN dial tone frequency upper limit (low byte) 480406 PSTN dial tone frequency lower Hz (BCD) limit (high byte) 480407...
Page 134 28 August, 2000 NCU PARAMETERS Address Function Unit Remarks 48041C PABX dial tone reset time (LOW) 20 ms 48041D PABX dial tone reset time (HIGH) 20 ms 48041E PABX dial tone continuous tone 20 ms time 48041F PABX dial tone permissible drop 20 ms time 480420...
Page 135 NCU PARAMETERS 28 August, 2000 Address Function Unit Remarks 480433 Busy tone signal state time tolerance for all ranges, and number of cycles required for detection (a setting of 4 cycles means that ON-OFF-ON or OFF- ON-OFF must be detected twice). Bits 7 and 6 –...
Page 136 28 August, 2000 NCU PARAMETERS Address Function Unit Remarks 480441 Country dial tone lower frequency Hz(BCD) limit (HIGH) 480442 Country dial tone lower frequency limit (LOW) 480443 Country dial tone detection time 20 ms If 480443 contains FF, the machine pauses for the pause time (480448 / 480449).
Page 137 NCU PARAMETERS 28 August, 2000 Address Function Unit Remarks 480453 Tone attenuation value difference -dBm x 0.5 Function 06-2 between high frequency tone and (parameter 20). low frequency tone in DTMF The setting must be less signals than –5dBm, and should not exceed the setting at 480452h above.
Page 138 28 August, 2000 NCU PARAMETERS Address Function Unit Remarks 48045F Bit 7 and 6 - Not used Detection time is 500 Bit 5 - Polarity change detection in rx (1: Enabled) ms in both tx and rx. Bit 4 - Polarity change detection in tx (1: Enabled) See Note 8.
Page 139 NCU PARAMETERS 28 August, 2000 Address Function Unit Remarks 480482 Bits 0 and 1 - Handset off-hook detection time Setting 200 ms 800 ms Other Not used Bits 2 and 3 - Handset on-hook detection time Setting 200 ms 800 ms Other Not used Bits 4 to 7 - Not used...
Page 140 28 August, 2000 NCU PARAMETERS Address Function Unit Remarks 4804AD CNG On/Off time tolerance, and number of cycles required for detection (a setting of 4 cycles means that ON-OFF-ON or OFF-ON-OFF must be detected twice). Bits 7, 6, 5, 4 - number of cycles required for cadence detection Bits 3 and 2 - OFF time tolerance (±) OFF time tolerance 12.5%...
Page 141 NCU PARAMETERS 28 August, 2000 Address Function Unit Remarks 4804BD Modem turn-on/off level (incoming signal detection level) Turn-on level 00 (H): -33dBm 01 – 0A (H): -38 dBm 0B – 14 (H): -43 dBm 15 – 1F (H): -48 dBm Turn-off level The turn-off level is automatically set at “turn-on level minus 3 dBm”.
Page 142 28 August, 2000 NCU PARAMETERS 6. The calculated level must be between 0 and 10. The attenuation levels calculated from RAM data are: High frequency tone: - 0.5 x N – 3.5 dBm 480452/480454 - 0.5 x N 480455 Low frequency tone: - 0.5 x (N ) –3.5 dBm 480452/480454 480453...
Page 143 DEDICATED TRANSMISSION PARAMETERS 28 August, 2000 4.4 DEDICATED TRANSMISSION PARAMETERS Each Quick Dial Key and Speed Dial Code has eight bytes of programmable parameters allocated to it. If transmissions to a particular machine often experience problems, store that terminal’s fax number as a Quick Dial or Speed Dial, and adjust the parameters allocated to that number.
Page 144 28 August, 2000 DEDICATED TRANSMISSION PARAMETERS 4.4.2 PARAMETERS The initial settings of the following parameters are all FF(H) - all the parameters are disabled. Switch 01 FUNCTION AND COMMENTS CCITT T1 time (for PSTN G3 mode) If the connection time to a particular terminal is longer than the NCU parameter setting , adjust this byte.
Page 145 DEDICATED TRANSMISSION PARAMETERS 28 August, 2000 Switch 03 FUNCTION COMMENTS Initial Tx modem rate If training with a particular remote terminal always Bit 3 2 1 0 Setting (bps) takes too long, the initial modem rate may be too 0 0 0 0 Not used high.
Page 146 28 August, 2000 DEDICATED TRANSMISSION PARAMETERS Switch 04 FUNCTION COMMENTS Compression modes available This bit determines the capabilities that are in transmit mode informed to the other terminal during 0: MH only transmission. 1: All available compression modes ECM during transmission For example, if ECM is switched on but is not Bit 7 Bit 6 Setting wanted when sending to a particular terminal, use...
Page 147 DEDICATED TRANSMISSION PARAMETERS 28 August, 2000 Switch 08 - Not used 4-78...
Page 148 28 August, 2000 SERVICE RAM ADDRESSES 4.5 SERVICE RAM ADDRESSES CAUTION Do not change the settings which are marked as “Not used” or “Read only.” 011000 to 011007(H) – ROM name (ASCII) 011009 to 011012(H) – ROM part number (ASCII) 011017 to 011020(H) –...
Page 149 SERVICE RAM ADDRESSES 28 August, 2000 4800A1(H) - User parameter switch 01 (SWUSR_01) Bit 0: Label insertion home position 0: Disabled, 1: Enabled Bit 1: ID transmission home position 0: Disabled, 1: Enabled Bit 2: Automatic reduction (tx) home position 0: Disabled, 1: Enabled Bits 3 and 4: Scanning mode LED home position Setting...
Page 150 28 August, 2000 SERVICE RAM ADDRESSES 4800A5(H) - User parameter switch 05 (SWUSR_05) Bit 0: Substitute reception when the base copier is in SC condition 0: Off, 1: On Bits 1 and 2: Condition for substitute rx when the machine cannot print messages (Paper end, Toner end, and Jam in night mode) Setting The machine receives all the fax messages...
Page 151 SERVICE RAM ADDRESSES 28 August, 2000 4800AB(H) - User parameter switch 11 (SWUSR_0B) Bit 0: Not used Bit 1: Method of transmitting numbers after the “Tone” mark over an ISDN line 0: UUI, 1: Tone Bits 2 to 5: Not used Bit 6: Printout of messages received while acting as a forwarding station 0: Off, 1: On Bit 7: Polling Standby duration...
Page 152 28 August, 2000 SERVICE RAM ADDRESSES 4800B1(H) – Function settings (SWUSR_11) Bits 0 and 1: Not used Bit 2: Necessity of “Add” button to add a destination for broadcasting 0: Yes (users have to press “Add” after selecting a destination) 1: No (selected destination is added without pressing “Add”...
Page 153 SERVICE RAM ADDRESSES 28 August, 2000 4800BB(H) - PSTN access number from behind PABX (SWUSR_1B) Access number Hex value to program (BCD) " " " " 4800C0 to 4800CF(H) - G4 Parameter Switches (Refer to the ISDN G4 option service manual for details.) 4800D0 to 4800EF(H) - G4 Internal Switches (Refer to the ISDN G4 option service manual for details.) 4800F0 to 480103(H) - RTI (Max.
Page 154 28 August, 2000 SERVICE RAM ADDRESSES 480139 to 480147(H) - Service station’s fax number (Service mode 09) See 48018F(H) for the type of network used for this number. 480157 to 480165(H) - Own fax number (PSTN) 480166 to 480174(H) - Own fax number (ISDN G4) 480175 to 480183(H) - Own fax number (ISDN G3) 480184(H) - ID code (low - Hex) 480185(H) - ID code (high - Hex)
Page 155 SERVICE RAM ADDRESSES 28 August, 2000 4801AC(H) - Optional equipment (Read only – Do not change the setting) Bit 0: PMU 0: Not installed, 1: Installed Bit 1: Not used Bit 2: Not used Bit 3: EXSAF 0: Not installed, 1: Installed Bit 4: Hard disk 0: Not installed, 1: Installed Bit 5: Not used...
Page 156 28 August, 2000 SERVICE RAM ADDRESSES 480383 to 480385(H) - Effective term of automatic service calls (Refer to section 2.1.3 for details) 48038C to 48038D(H) – Modem ROM information 48038C(H) – Modem ROM version (Low) 48038D(H) – Modem ROM version (High) 48038E(H) –...
Page 157 SERVICE RAM ADDRESSES 28 August, 2000 480A58 to 480AD6(H) – Fax operation log data Each of the following counters uses 4 bytes. The data is stored in hexadecimal format as shown in the example below. 480A58 to 480A5B(H) – Total number of transmissions Example 1 The counter value is 00 01 01 85 (Hex) = 65,925 (decimal), when the data is stored as follows:...
Page 158 28 August, 2000 SERVICE RAM ADDRESSES 480AA0 to 480AA3(H) – Number of scanned pages in Text/Photo mode 480AA4 to 480AA7(H) – Number of scanned pages in Special Original mode 480AA8 to 480AAB(H) – Total number of transmission jobs 480AAC to 480AAF(H) – Total number of memory transmissions Each of the following counters uses 2 bytes.
Page 159 SERVICE RAM ADDRESSES 28 August, 2000 49CA00 to 49CB7F(H) - Latest 64 error codes (Read only) One error record consists of 6 bytes of data. First error record start address – 49CA00(H) Second error record start address – 49CA06(H) Third error record start address – 49CA0C(H) 64th error record start address –...
Page 160 28 August, 2000 SERVICE RAM ADDRESSES 11th and 12th bytes - Personal code or number of total/burst error lines If bit 4 of the 1st byte is 0: 11th byte - Personal code (low - BCD) 12th byte - Personal code (high - BCD) If bit 4 of the 1st byte is 1: 11th byte - Number of total error lines (Hex) 12th byte - Number of burst error lines (Hex)
Page 161 SERVICE RAM ADDRESSES 28 August, 2000 45th byte - Communication mode #1 Bits 0 - 1: Network         =               ...
Page 162 28 August, 2000 SERVICE RAM ADDRESSES 64A800 to 64C41F(H) - Dedicated tx parameters for Speed Dial #100 - #999, when EXSAF is installed. As explained in Dedicated Transmission parameters in section 4, each set of dedicated tx parameters consists of 8 bytes. 64A800 to 64A807(H) - Dedicated tx parameters for Speed #100 64A808 to 64A80F(H) - Dedicated tx parameters for Speed #101 64A810 to 64A817(H) - Dedicated tx parameters for Speed #102...
Page 163 28 August, 2000 SPECIAL TOOLS AND LUBRICANTS 5. PREVENTIVE MAINTENANCE 5.1 SPECIAL TOOLS AND LUBRICANTS • Flash/SRAM data copy tool (P/N: A1939353) • Flash Memory Card – 4MB (P/N: A2309352) • Card Case (P/N: A2309351) 5.2 PM TABLE No PM necessary for the fax option.
Page 164 28 August, 2000 PRECAUTION 6. REMOVAL AND REPLACEMENT 6.1 PRECAUTION CAUTION Before starting disassembly, be sure to print all message files in the SAF memory. Then, turn off the main power switch and disconnect the power cord and telephone cable for safety. Lithium Battery The danger of explosion exists if a battery of this type is incorrectly replaced.
Page 165 28 August, 2000 6.3 FCU 6.3.1 REMOVAL B383R504.WMF B383R503.WMF 1. Remove the cover [A] (4 screws) and the small bracket [B] (2 screws). 2. Loosen 5 screws, then carefully pull on the right side of the Interface unit [C] so that it rotates along the left joint.
Page 166 28 August, 2000 6.3.2 SRAM DATA RESTORE FROM FCU Before restoring the SRAM data, install a new FCU and initialize the SRAM on the new FCU using the following procedure. 1. Install a new FCU in the machine (see section 6.3.1) NOTE: Do not install the EXSAF and PMU yet, if they were present.
Page 167 28 August, 2000 6. Turn on the machine, and enter the fax service mode. 7. Press " # then $. 8. Press ". 9. Press “#” then %. 10. When “Loading Completed” appears, turn off the main power switch then disconnect the tools.
Page 168 28 August, 2000 6.3.3 SRAM DATA RESTORE FROM FLASH CARD BACKUP SRAM data can be copied to a flash memory card. For how to do this, refer to section 6.5. Before restoring the SRAM data, install a new FCU and initialize the SRAM on the new FCU using the following procedure.
Page 169 28 August, 2000 6. Turn on the machine, and enter the fax service mode. 7. Press " # then $. 8. Press &. Refer to the table below for which type of backup must be used, depending on the presence of EXSAF. Type of backup EXSAF FCU SRAM...
Page 170 28 August, 2000 ROM UPDATE 6.4 ROM UPDATE 6.4.1 FCU ROM DOWNLOAD This function updates the FCU ROM using a flash memory card. NOTE: The flash memory card must be programmed with FCU ROM data as explained in section 6.6. 1.
Page 171 ROM UPDATE 28 August, 2000 6.4.2 FCU ROM UPLOAD This function makes a copy of the FCU ROM inside the machine onto a flash memory card. NOTE: This procedure erases the flash memory card completely before uploading ROM data. 1. Turn off the machine and remove the cover [A]. 2.
Page 172 28 August, 2000 ROM UPDATE 6.4.3 MODEM ROM DOWNLOAD This function updates the Modem ROM on the FCU using a flash memory card. NOTE: The flash memory card must be programmed with modem ROM data for this model as explained in section 6.6. Do not use a flash card with data for another model.
Page 173 SRAM DATA BACKUP AND RESTORE 28 August, 2000 6.5 SRAM DATA BACKUP AND RESTORE 6.5.1 SRAM BACKUP TO A FLASH MEMORY CARD This function makes a backup copy of all the fax SRAM data onto a flash memory card. If a computer based PC card writer system is available, the backup can be saved as a computer file from the flash memory card.
Page 174 28 August, 2000 SRAM DATA BACKUP AND RESTORE 3. Turn on the machine and enter the fax service mode. 4. Press " # then $. 5. Press $. 6. Press Start. 7. When “Loading Completed” appears, turn off the main power switch then disconnect the flash memory card.
Page 175 DATA ADDRESS RANGES ON THE CARD 28 August, 2000 6.6 DATA ADDRESS RANGES ON THE CARD The following sections show how ROM and RAM data must be programmed before downloading, or how data is uploaded onto the 4MB flash memory card. 6.6.1 FCU FIRMWARE DATA [Hex] [Hex]...
Page 176 28 August, 2000 ERROR CODES 7. TROUBLESHOOTING 7.1 ERROR CODES If an error code occurs, retry the communication. If the same problem occurs, try to fix the problem as suggested below. Note that some error codes appear only in the error code display and on the service report.
Page 177 ERROR CODES 28 August, 2000 Code Meaning Suggested Cause/Action • Check the line connection. 0-06 The other terminal did not • Check the FCU - NCU connectors. reply to DCS • Try adjusting the tx level and/or cable equalizer settings. •...
Page 178 28 August, 2000 ERROR CODES Code Meaning Suggested Cause/Action 0-15 The other terminal is not The other terminal is not capable of accepting the capable of specific following functions, or the other terminal’s functions. Memory is full. • Confidential rx •...
Page 179 ERROR CODES 28 August, 2000 Code Meaning Suggested Cause/Action • Check the line connection. 0-22 The signal from the other • Check the FCU - NCU connectors. end was interrupted for more than the acceptable • Replace the NCU or FCU. modem carrier drop time •...
Page 180 28 August, 2000 ERROR CODES Code Meaning Suggested Cause/Action • The terminal could not detect ANSam. 0-75 Called terminal fell back to • Check the line connection and condition. T.30 mode, because it could not detect a CM in • Try receiving a call from another V.8/V.34 fax. response to ANSam.
Page 181 ERROR CODES 28 August, 2000 Code Meaning Suggested Cause/Action • The receiving terminal restarted the control 0-87 Control channel started after unsuccessful primary channel because data reception in the primary channel. channel was not successful. • This does not result in an error communication. •...
Page 182 28 August, 2000 ERROR CODES Code Meaning Suggested Cause/Action • Check for a bad line. 4-00 One page took longer than • Try the communication at a lower resolution, or 8 minutes to transmit without halftone. • Replace the FCU. •...
Page 183 ERROR CODES 28 August, 2000 Code Meaning Suggested Cause/Action • Check the line connection. 6-04 G3 ECM - RTC not • Check connections from the NCU to the FCU. detected • Check for a bad line or defective remote terminal. •...
Page 184 28 August, 2000 ERROR CODES Code Meaning Suggested Cause/Action • Turn both power switches off and on. 9-31 HDD control error • Replace the hard disk. 9-32 HDD read error 9-33 HDD fatal error 21-00 BiCU communication error Check the cable connection between BiCU and FCU.
Page 185 MODEM STATUS CODES IN V.34 PROTOCOL DUMP 28 August, 2000 7.2 MODEM STATUS CODES IN V.34 PROTOCOL DUMP The following sections explain the meaning of modem status codes which appear on the G3 protocol dump list after V.34 communications. NOTE: 1) The machine sometimes cannot print all the status codes. For example, even if code 0127 (INFOh reception) is not printed, the modem may actually have received INFOh.
Page 186 28 August, 2000 MODEM STATUS CODES IN V.34 PROTOCOL DUMP Phase 3 (Equalizer Training) Description 0050 Idle 0051 70 ms interval 0130 Phase 3 0052 S transmission 0053 S bar transmission 0054 PP transmission 0055 TRN transmission 0056 Phase 3 end Phase 4 and 5 (Control Channel) Description 0060...
Page 187 MODEM STATUS CODES IN V.34 PROTOCOL DUMP 28 August, 2000 Control Channel (Post Message - Sh) Description 0070 Idle 0071 70 ms interval 0141 Waiting for Sh or PPh 0072 Sh transmission 0073 Sh bar transmission 0146 Sh/Sh bar reception 0074 ALT transmission 0143...
Page 188 28 August, 2000 MODEM STATUS CODES IN V.34 PROTOCOL DUMP Control Channel Recovery (AC) Description 0090 Idle 0091 AC transmission 0092 PPh transmission 0142 PPh reception 0093 ALT transmission 0143 ALT reception 0094 MPh transmission 0144 MPh reception 0095 E transmission 0096 T.30 control signal transmission (e.g., PPS-EOP) 0151...
Page 189 MODEM STATUS CODES IN V.34 PROTOCOL DUMP 28 August, 2000 7.2.2 CALLED SIDE Phase 1 (V.8) Description 0010 Idle 0110 Idle 0111 CM reception 0012 JM transmission 0112 CI reception 0113 CJ reception 0013 Phase 1 end Phase 2 (Line Probing) Description 0020 Idle...
Page 190 28 August, 2000 MODEM STATUS CODES IN V.34 PROTOCOL DUMP Phase 3 (Equalizer Training) Description 0050 Idle 0131 No signal 0051 70 ms interval 0052 Waiting for S 0132 S reception 0053 Waiting for S bar 0133 S bar reception 0054 Waiting for PP 0134...
Page 191 MODEM STATUS CODES IN V.34 PROTOCOL DUMP 28 August, 2000 Phase 6 (Primary Channel) Description 00A0 Idle 0161 No signal 00A1 70 ms interval 0162 S reception 00A2 Waiting for S 0163 S bar reception 00A3 Waiting for S bar 0164 PP reception 00A4...
Page 192 28 August, 2000 MODEM STATUS CODES IN V.34 PROTOCOL DUMP Control Channel (Post Message – PPh) Description 0080 Idle 0142 PPh reception 0081 PPh transmission 0143 ALT reception 0082 ALT transmission 0144 MPh reception 0083 MPh transmission 0145 E reception 0084 E transmission 0151...
Page 193 FAX SC CODES 28 August, 2000 7.3 FAX SC CODES When the FCU detects a Fax SC Code condition other than SC1201 and SC1207, it resets itself automatically (default setting). This initializes the FCU without erasing files in the SAF memory or resetting the switches. NOTE: For details on Fax SC Codes 1201 and 1207, refer to the following sections.
Page 194 28 August, 2000 FAX SC CODES 7.3.3 SC1207 This is the same as SC1201 except the error location is the SRAM on the EXSAF. The possible causes are: • SRAM backup battery defect or SW1 on the EXSAF is at the “OFF” position. •...
Page 195 FAX SC CODES 28 August, 2000 7.3.5 FAX SC CODE TABLE When bit 7 of When bit 7 of Suggested System System SC Code Description Action Switch 1F = 0 Switch 1F = 1 1101 Handshake error with Initialize the fax unit. Automatic SC Code BiCU at start-up...
Page 196 B 3 8 3 P o i n t P o i n t D i a g r a m C N 2 0 3 C N 3 2 1 C N 3 2 3 C N 3 3 3 V c c - 3 ( + 5 V ) C O M C O M...

Ricoh B383 Service Manual

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