Encore Quick User Guide
Yealink T21-E2
Placing a Call
Using the Handset:
1. Pick up the handset
2. Enter the number
3. Press Send
Answering a Call
Using the Handset:
1. Pick up the handset
* You can reject an incoming call by pressing the Reject soft key.
Ending a Call
Using the Handset:
1. Hang up or press End Call
Redial
1. Press
to enter the Placed Calls List.
2. Press or to select the desired entry.
3. Press
or the Send Key.
*Press
twice when the phone is idle to redial the last number.
Missed calls
1.
Press the view soft key
Press or to select the desired entry.
2.
3.
Press the Send key
Call Mute / Un-Mute
Press
to mute the microphone during a call.
Call Hold & Resume
Place Call on Hold: Press the Hold soft key during an active call
Resuming a call do one of the following: Press the Resume soft key
If more than one call is on hold, press or to select the call, then press Swap.
Call Transfer
Blind Transfer
1. Press the Trans Soft key
during a call.
*The call is placed on hold.
2. Enter the number you want
to transfer to.
3. Press the B Trans Soft
Key to transfer the call or
simply hangup.
Using the Speaker Phone:
1. Press
2. Enter the number
3. Press Send
Using the Speakerphone:
1. Press
Using the Speakerphone:
1. Press
Press
Semi-Attended Transfer
1. Press the Trans Soft key
during a call.
*The call is placed on hold.
2. Enter the number you want
to transfer to and # or Send
3. After the user answers
press the Trans Soft key.
or press End Call
again to un-mute the call.
Attended Transfer
1. Press the Trans Soft key
during a call.
*The call is placed on hold.
2. Enter the number you want
to transfer to and # or Send
3. Once the user you called
is ready to accept the call
press the Trans Soft key.
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