Troubleshooting And Information Code; Troubleshooting - Samsung MS11T5018A Series User Manual

Troubleshooting and information code

Troubleshooting

If you have any of the problems listed below try the solutions given.
Problem
General
The buttons Foreign matter may be
cannot be caught between the buttons.
pressed properly.
For touch models: Moisture
is on the exterior.
Child lock is activated.
The time is not The Eco (power-saving)
displayed. function is set.
The microwave Power is not supplied.
oven does not
The door is open.
work.
The door open safety
mechanisms are covered in
foreign matter.
The microwave The user has opened the
oven stops while door to turn food over.
in operation.
32 English
MS11T5018AW_AC_EN_F.indd 32
Cause Action
Remove the foreign matter
and try again.
Wipe the moisture from the
exterior.
Deactivate Child lock.
Turn off the Eco function.
Make sure power is supplied.
Close the door and try again.
Remove the foreign matter
and try again.
After turning over the food,
press the START/+30s button
again to start operation.
Problem Cause
The power The microwave oven
turns off during has been cooking for an
operation. extended period of time.
The cooling fan is not
working.
Trying to operate the
microwave oven without
food inside.
There is not sufficient
ventilation space for the
microwave oven.
Several power plugs are
being used in the same
socket.
There is a Cooking sealed food or
popping sound using a container with a lid
during operation, may causes popping sounds.
and the
microwave oven
doesn't work.
Action
After cooking for an
extended period of time, let
the microwave oven cool.
Listen for the sound of the
cooling fan.
Put food in the microwave
oven.
There are intake/exhaust
outlets on the front and rear
of the microwave oven for
ventilation.
Keep the gaps specified
in the product installation
guide.
Designate only one socket to
be used for the microwave
oven.
Do not use sealed containers
as they may burst during
cooking due to expansion of
the contents.
2/11/2020 3:15:14 PM