Samsung MS11T5018A Series User Manual page 33

Problem
The microwave There is not sufficient
oven exterior is ventilation space for the
too hot during microwave oven.
operation.
Objects are on top of the
microwave oven.
The door cannot Food residue is stuck
be opened between the door and
properly. microwave oven interior.
Heating including The microwave oven may
the Warm not work, too much food is
function does not being cooked, or improper
work properly. cookware is being used.
The thaw Too much food is being
function does not cooked.
work.
The interior light The door has been left open
is dim or does for a long time.
not turn on.
The interior light is covered
by foreign matter.
MS11T5018AW_AC_EN_F.indd 33
Cause Action
There are intake/exhaust
outlets on the front and rear
of the microwave oven for
ventilation. Keep the gaps
specified in the product
installation guide.
Remove all objects on the top
of the microwave oven.
Clean the microwave oven
and then open the door.
Put one cup of water in a
microwave-safe container
and run the microwave
for 1-2 minutes to check
whether the water is heated.
Reduce the amount of food
and start the function again.
Use a cooking container with
a flat bottom.
Reduce the amount of food
and start the function again.
The interior light may
automatically turn off when
the Eco function operates.
Close and reopen the door or
press the STOP/Eco button.
Clean the inside of the
microwave oven and check
again.
Problem Cause
A beeping sound If the Auto Cook function
occurs during is being used, this beeping
cooking. sound means it's time to
turn over the food during
thawing.
The microwave The microwave oven is
oven is not level. installed on an uneven
surface.
There are sparks Metal containers are used
during cooking. during the microwave oven/
thawing functions.
When power is The door is not properly
connected, the closed.
microwave oven
immediately
starts to work.
There is The power or power socket
electricity is not properly grounded.
coming from the
microwave oven.
1. Water drips. There may be water or
2. Steam emits steam in some cases
through a depending on the food. This
door crack. is not an microwave oven
3. Water malfunction.
remains
in the
microwave
oven.
Action
After turning over the food,
press the START/+30s button
again to restart operation.
Make sure the microwave
oven is installed on flat,
stable surface.
Do not use metal containers.
Close the door and check
again.
Make sure the power and
power socket are properly
grounded.
Let the microwave oven cool
and then wipe with a dry
dish towel.
English 33
2/11/2020 3:15:14 PM