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You can solve many common freezer problems easily, saving you the cost of a possible service call.
Try the suggestions below to see if you can solve the problem before calling the servicer.
PROBLEM
Freezer does not operate.
Freezer is not cold enough.
Turns on and off frequently.
Vibrations
Freezer seems to make too much noise.
The door will not close properly.
TROUBLESHOOTING
POSSIBLE CAUSE
Not plugged in.
The appliance is turned off.
The circuit breaker has tripped or a
fuse has blown.
Check the temperature control setting.
External environment may require a
higher setting.
The door is opened too often.
The door is not closed completely.
The door gasket does not seal properly.
The room temperature is warmer than
normal.
A large amount of content has been
added to the freezer.
The door is opened too often.
The door is not closed completely.
The temperature control is not set
correctly.
The door gasket does not seal properly.
Check to be sure that the freezer is
level.
Some noise may come from the flow of
the refrigerant, which is normal.
As each cycle ends, you may hear
gurgling sounds caused by the flow
of refrigerant in your freezer.
Contraction and expansion of the inside
walls may cause popping and
crackling noises.
The freezer is not level.
The freezer is not level.
The door was reversed and not
properly reinstalled.
The gasket is dirty.
The shelves are out of position.
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