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Nespresso Sage CREATISTA PRO Manual page 24

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Troubleshooting Milk Froth Preparation
EN
DE
Milk steam cycle does not start.
Quality of froth not up to standard.
Steam is very wet.
Milk overflows.
Milk temperature is too hot.
Milk temperature is not hot enough.
Clean Steam Wand alert is displayed.
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SNE900_CREATISTA_EU_IB_B20_FA.indd 22
- Check if the water tank is correctly positioned, if empty, fill with fresh
potable water.
- Check steam tip for any blockages and ensure wand is lowered.
- Be sure to use pasteurised whole or semi-skimmed milk at refrigerated
temperature (about 4-6 °C / 39-43° F). For a better result, the milk
should be newly opened.
- Check the milk froth setting.
- Use fresh, potable water.
Do not use highly filtered, demineralised or distilled water.
- Fill jug with appropriate milk volume. DO NOT fill above the MAX level.
- Minimum and maximum levels are marked on the inside and outside
of the jug.
- Use the milk jug provided.
- Check the milk jug is positioned correctly on the milk jug temperature
sensor in the drip tray.
- Check the temperture sensor in the drip tray is dry and clean.
- Preheat cup.
- Use the provided milk jug.
- Check the milk jug is positioned on the temperature sensor in the
drip tray.
- Clean the steam wand.
- Use the provided milk jug.
- Clean both the milk jug and steam wand after each use.
- Complete Steam Wand Cleaning Cycle. Navigate to the MENU and select
Clean Steam Wand, follow the on-screen prompts.
- To stop overflow, either reduce the initial volume of milk and/or reduce
the froth level. This varies depending on milk type.
- Decrease the milk temperature setting.
- Increase the milk temperature setting.
- Check the steam tip for blockages.
- Navigate to the Menu and select Clean Steam Wand. Follow the on-screen
prompts.
EN
6/1/20 2:42 pm

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