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Avaya S3210R Manual

Avaya S3210R Manual

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  • Page 1: Table Of Contents

    Home Search Message Networking Help Print Back Close Getting Started Admin Maintenance Reference Home > Reference > Print Guides > Installation print guide Installation print guide This print guides is a collection of Message Networking Help system topics provided in an easy-to-print format for your convenience.
  • Page 2 Administering the dadmin login Initial administration checklist Performing acceptance testing ©2006 Avaya Inc. All rights reserved. Last modified 6 April, 2006...

  • Page 3: Installing A New Message Networking System

    Home Search Message Networking Help Print Back Close Getting Started Admin Maintenance Reference Home > Installing a new Message Networking system Installing a new Message Networking system This topic provides information on installing a new Message Networking system. Performing software managment for information on upgrading, adding, or removing software on an existing Message Networking system.

  • Page 4: Installation Checklist

    System installation checklist This installation checklist provides descriptions of the required procedures, in sequence, to use when you install an assembled, loaded, and tested (ALT) Avaya Message Networking system. The following table provides a checklist for system installation. Task Description...
  • Page 5 Installing the server. This includes: Attaching the front bezel (S3400-H) Installing the S3400-H or S3210R in a rack-mount or stackable setup Connecting the power cables Connecting the port boards Connecting the monitor, keyboard, and mouse Connecting the Message Networking to the LAN...
  • Page 6 Notes: If you require changes to the features activated on the system, you must contact Avaya technical support. Right-to-use activations are only completed Monday through Friday between the hours of 8 a.m. and 7 p.m., EST. Make sure you have the following information available: Business Partner name, if applicable "...

  • Page 7: Preinstallation Requirements

    Message Networking system. Notes: It is strongly recommended that you purchase an Avaya Professional Services offer to assist you with Message Networking system installation and initial administration. For more information, contact your sales representative.
  • Page 8 Tools and test equipment The following test equipment and tools are recommended for all new Message Networking installations. Test equipment Use the following test equipment when you install a system: A volt/ohm meter. Two telephones that are connected through the switch or Private Branch Exchange (PBX), if the Message Networking system requires analog.
  • Page 9 Other LANs require that the administration for a new server be done at the time of installation. Note: Avaya is not responsible for the installation, administration, or test of communications between customer computers and the LAN.
  • Page 10 15-inch monitor. Customer-provided cabinet requirements If you are installing an S3210R or S3400-H in a rack-mounted configuration, the customer-provided cabinet must meet the following requirements: The cabinet must contain a 4-post rack to support the server’s weight.
  • Page 11 The demarcation point for switch (PBX) connections to the Message Networking server is the wall field for Avaya switches. For non-Avaya switches, the demarcation point is the end of the connector of the Avaya-provided cables for the port boards. Avaya service technicians dispatched for the system installation are not responsible for making any...
  • Page 12 Avaya. Note: Avaya recommends joint acceptance testing for systems integrated with switches that are not maintained by Avaya. Demarcation point for LAN connectivity The demarcation point for the LAN connection to the Message Networking server is the physical Ethernet interface on the server that connects to the corporate LAN.

  • Page 13: Unpacking The System

    1 set of each per rack- Required brackets, and connecting hardware) if you mounted server (use are installing an S3400-H or S3210R in a mount type required) rack-mount setup, or Rubber spacers for stackable desktop configuration (S3400-H or S3210R only)
  • Page 14 Port boards Max # Dialogic D/41JCT-LS 4-port T/R board 3 per S3210 and S3210R 4 per S3400-H (nonintegrated video and LAN) 2 per S3400-H (integrated video and LAN) Dialogic D/120JCT-LS 12-port T/R board 2 per S3400-H (integrated video and LAN) You cannot mix analog board types in the same Message Networking server.

  • Page 15: Identifying The Server Components

    Identifying the server There are two server types supported for Message Networking: S3210R: Provided in a rack-mount configuration that can be used in a desktop configuration S3400-H: Provided in a rack-mount configuration that can be used in a desktop configuration S3210: Provided in a tower configuration S3400-H servers can look slightly different, depending on what components are installed.
  • Page 16 Components of the S3210 See the following to view the components of the S3210: S3210 front view S3210 back view Top of page...
  • Page 17 Admin Maintenance Reference Home > Maintenance > Getting inside the chassis > S3210R front view S3210R front view (without front bezel) Handles Front fan On/off switch System reset switch Power LED indicator Hard disk drive LED indicator USB ports DVD-RW...
  • Page 18 Getting Started Admin Maintenance Reference Home > Maintenance > Getting inside the chassis > S3210R back view S3210R back view Screws for top cover Power supply AC power receptacle On/off switch Mouse connector Keyboard connector USB ports Serial port (COM1)
  • Page 19 Home Search Message Networking Help Print Back Close Getting Started Admin Maintenance Reference Home > Maintenance > Getting inside the chassis > S3400-H front view S3400-H front view Redundant chassis fans Chassis fan retaining screw System power indicator Disk drive access indicator for any hard disk drive System reset button Power supply failure indicator Power supply alarm buzzer reset switch...
  • Page 20 Home Search Message Networking Help Print Back Close Getting Started Admin Maintenance Reference Home > Maintenance > Getting inside the chassis > S3400-H back views S3400-H back views The back view of the S3400-H server varies, depending on the type of motherboard and redundant power supply that is installed.
  • Page 21 Corporate LAN interface Audio connectors (not used) Video card (contains monitor connector) SCSI RAID controller card Remote Maintenance Board (connects to analog line for alarm reporting and servicing; international versions require an external modem) Analog voice cards Latch for top cover S3400-H with side-by-side power supplies and an integrated video and Redundant power supply AC power receptacle...
  • Page 22 SCSI RAID controller card Latch for top cover Top of page Home Search Message Networking Help Print Back Close Getting Started Admin Maintenance Reference Home > Maintenance > Getting inside the chassis > S3210 front view S3210 front views CD-ROM Power button Power LED Top of page...
  • Page 23 Home Search Message Networking Help Print Back Close Getting Started Admin Maintenance Reference Home > Maintenance > Getting inside the chassis > S3210 back view S3210 back view AC power receptacle Keyboard/mouse connector USB ports Monitor connector Parallel port Serial port USB ports Speaker and microphone COM2...

  • Page 24: Installing The System Hardware

    Instructions are provided for installing both rack-mounted and stackable desktop systems. The S3210R server can be installed in a customer-provided commercial cabinet as a rack-mounted system, or without a commercial cabinet as a stackable desktop system. Instructions are provided for installing both rack-mounted and stackable desktop systems.

  • Page 25: Installing The Ups And Optional Ebms

    (EBMs) in a rack-mount or stackable configuration for the S3400-H or S3210R servers: The UPS is is a required component for the S3400-H and is strongly recommended for the S3210R. The UPS protects the system from most common power problems including power failures, power sags, and power surges.
  • Page 26 do not have any EBM units, go to step 2. b. Install the EBM brackets by aligning each bracket with the screw holes. Secure the bracket the supplied screws as shown in Connecting brackets between a stacked UPS and EBM. c.
  • Page 27 Home Search Message Networking Help Print Back Close Getting Started Admin Maintenance Reference Home > Installation > Installing the system hardware > Installing the UPS and optional EBMs > Mounting hardware for a rack-mounted UPS Mounting hardware for a rack-mounted UPS 1 Handles 2 Mounting bracket...
  • Page 28 Home Search Message Networking Help Print Back Close Getting Started Admin Maintenance Reference Home > Installation > Installing the system hardware > Installing the UPS and optional EBMs > Connecting brackets between a stacked UPS and EBM Connecting brackets between a stacked UPS and EBM (S3400-H only)
  • Page 29 Home Search Message Networking Help Print Back Close Getting Started Admin Maintenance Reference Home > Installation > Installing the system hardware > Installing the UPS and optional EBMs > Connecting a UPS and an EBM (back view) Connecting a UPS and an EBM (S3400-H only) 1 UPS (model might vary;...

  • Page 30: Installing The Servers

    Connecting the port boards Connecting the monitor, keyboard, and mouse Connecting the Message Networking server to the LAN Connecting the modem (S3210 and S3210R) Connecting the RMB (S3400-H) Identifying the server and components to determine the server type you are installing.
  • Page 31 Home Search Message Networking Help Print Back Close Getting Started Admin Maintenance Reference Home > Getting Started > Installation > Installing the system hardware > Installing the servers > Attaching the front bezel (S3400-H) > S3400-H front bezel S3400-H front bezel Inserting bottom of front bezel into chassis Snapping the two upper tabs into place under the top cover Top of page...

  • Page 32: Installing The Server In A Rack-Mount Or Stackable Setup

    Installing the server in a rack-mount or stackable setup This topic provides information on setting up an S3400-H or S3210R server in a commercial cabinet in a rack- mount configuration or stacked on top of one another in a desktop configuration. The S3210 server is only supported in a tower configuration.
  • Page 33 1. Remove the rail assembly and screws from their packaging. Note: If more than one set of screws is provided, identify the set of 12 screws that fits the S3210R server hardware. Only one set of thick Philips round head screws fits tightly to the rails. Any other screws are not needed.
  • Page 34 Fully extend the slide out the front of the cabinet. See Item 6 in Attaching a rack-mount rail assembly on an S3210R server. b. Have one person hold up the front of the server. Have a second person help support the server, and guide the server onto the slide.
  • Page 35 Home Search Message Networking Help Print Back Close Getting Started Admin Maintenance Reference Home > Installation > Installing the system hardware > Installing the servers > Installing the S3400-H in a rack-mount or stackable setup > Mounting hardware for a rack-mounted S3400-H Mounting hardware for a rack-mounted S3400-H 1 Handles 2 Mounting bracket...
  • Page 36 > Installation > Installing the system hardware > Installing the servers > Installing the S3400-H in a rack-mount or stackable setup > Attaching a rack-mount rail assembly on an S3210R server Attaching a rack-mount rail assembly on an S3210R server...
  • Page 37 Home Search Message Networking Help Print Back Close Getting Started Admin Maintenance Reference Home > Installation > Installing the system hardware > Installing the servers > Installing the S3400-H in a rack-mount or stackable setup > Rubber spacers for stackable configuration Rubber spacers for stackable configuration (S3400-H shown)

  • Page 38: Connecting The Power Cables

    > Connecting the power cables Connecting the power cables This topic provides information on connecting the Message Networking system power cables. See S3210R and S3210 back views S3400-H back views if you need to locate the power connections on the back of the servers.

  • Page 39: Connecting The Monitor, Keyboard, And Mouse

    To connect the monitor cables: 1. Plug the video cable connector from the monitor directly into the video connector located on the back of the chassis. See S3210R and S3210 back views S3400-H back views if you need to locate the video connection on the back of the servers.

  • Page 40: Connecting The Message Networking Server To The Lan

    Connecting the S3210 and S3210R servers to the LAN To connect an S3210 or S3210R server to the corporate LAN: 1. Connect one end of the standard Ethernet cable to the RJ45 connector on the back of the server.
  • Page 41 Home Search Message Networking Help Print Back Close Getting Started Admin Maintenance Reference Home > Maintenance > Performing basic maintenance > Shutting down the system Shutting down the system To shut down the system: 1. Start at the Administration menu, and select Utilities > Shutdown System. The system displays the Shutdown System page.

  • Page 42: Connecting The Modem

    A serial modem is provided with Message Networking for remote maintenance on systems running on the S3210 and S3210R servers or for international systems running on the S3400-H server. Complete the following procedure to connect the serial modem to the server. After you connect the modem, you must install the modem in the Message Networking web-based interface.

  • Page 43: Connecting The Remote Maintenance Board

    Home Search Message Networking Help Print Back Close Getting Started Admin Maintenance Reference Home > Installation > Installing the hardware > Installing the servers > Connecting the RMB Connecting the RMB A Remote Maintenance Board (RMB) is installed in every S3400-H. This board sends system alarms to a remote maintenance center, and allows technical support personnel to dial in to repair or update the server.
  • Page 44 Home Search Message Networking Help Print Back Close Getting Started Admin Maintenance Reference Home > Installation > Installing the hardware > Installing the servers > Connecting the remote maintenance board > RMB with an on-board modem (rear view) RMB with an on-board modem (rear view) S3400-H (for example purposes only, an S3400-H with a nonintegrated video and LAN is shown).
  • Page 45 Home Search Message Networking Help Print Back Close Getting Started Admin Maintenance Reference Home > Installation > Installing the hardware > Installing the servers > Connecting the remote maintenance board > RMB with an external modem (rear view) RMB with an external modem (rear view) S3400-H (For example purposes only, an S3400-H with side-by-side power supplies and an integrated video and LAN is shown.) 2 RMB-to-COM2 serial port adapter cable...

  • Page 46: Powering Up The System

    4. For an external modem is present, press the On button (if present) and verify that the appropriate lamps light (see the modem documentation for details). 5. For the S3400-H and S3210R, toggle the power switch at the rear of the unit to on (| is on, 0 is off). If needed, see Identifying the server type and components to locate the power switch and power button.

  • Page 47: Logging Into The System From The Console

    Home Search Message Networking Help Print Back Close Getting Started Admin Maintenance Reference Home > Installation > Logging into the system from the console Logging into the system from the console This topic assumes that the system just arrived from the factory and you have cabled the components together, or that you have successfully installed or updated the system software.
  • Page 48 Top of page Home Search Message Networking Help Print Back Close Getting Started Admin Maintenance Reference Home > Administration > Accessing the system > Logging in to the Message Networking system Logging in to the Message Networking system This topic provides information on logging in to the Message Networking system. There are two ways to access the system: Via the console connected to the Message Networking system...
  • Page 49 A page displays with a security notice. Message Networking requires your browser to have a security certificate, which is used to establish an encrypted, secure session with the Avaya media server. 3. Click About This Screen for information about the security certificate, or click Continue to proceed.

  • Page 50: Setting The Time And Date

    Home Search Message Networking Help Print Back Close Getting Started Admin Maintenance Reference Home > Installation > Setting the time and date Setting the time and date The first time you log in to a new system, you need to set the time and date. Note: If you reinstalled the operating system from a CD, you already set the time and date.

  • Page 51: Installing Language Packages And Switch Connection Software

    Home Search Message Networking Help Print Back Close Getting Started Admin Maintenance Reference Home > Installation > Installing language packages and switch connection software Installing language packages and switch connection software This topic provides information on installing or updating the software required to support: Additional languages The connection between the switch and the Message Networking system If you perform these procedures after initial system administration,...
  • Page 52 To install switch connection software: Log in to the system. 2. Start at the Administration menu, and select Utilities > Software Management > Software Installation. 3. Switch connection software is included on the Message Networking software CD. Obtain the CD, then follow the on-screen instructions to insert the CD.

  • Page 53: Checking The Voice System Status

    Configuring the modem If you are installing Message Networking on an S3210 or S3210R server or you are installing on an S3400-H in an international setup, which requires use of an external modem, you must complete the following steps to activate the modem.

  • Page 54: Setting Up Network Addressing

    In the Modem Init String field, enter the following (entry is case-sensitive; all 0's are zeros): " AT&F&M0Q2&C1&D2&R1&H0&U2&N2&K0S0=0S13=1Y0&W0 Top of page Home Search Message Networking Help Print Back Close Getting Started Admin Maintenance Reference Home > Installation > Setting up network addressing Setting up network addressing You need to set up the server to work correctly on the customer's local area network.
  • Page 55 A page displays with a security notice. Message Networking requires your browser to have a security certificate, which is used to establish an encrypted, secure session with the Avaya media server. 2. Click About This Screen for information about the security certificate, or click Continue to proceed.
  • Page 56 5. The Username field displays. 6. Type your appropriate login (such as craft or dadmin) and click Login. The system is case sensitive, so use lowercase letters. The Password field displays. 7. Enter the password for your login and click Login. The system displays the Administration menu.

  • Page 57: Performing A System Reboot

    PPP connection outside your firewall. A complete server reboot takes approximately 15 minutes to complete. Note: Avaya recommends that you reboot the Message Networking system at least once every 120 days. The reboot refreshes Linux resources and keeps applications running reliably.

  • Page 58: Top Of Page

    Administering logins and passwords You might be required to set up additional logins, such as the dadmin login that Avaya Business Partners use to perform administration or maintenance on the system, either from the console or via another computer on the customer's LAN.
  • Page 59 Home Search Message Networking Help Print Back Close Getting Started Admin Maintenance Reference Home > Administration > Message Networking initial administration checklist Message Networking initial administration checklist This topic provides a checklist that contains the tasks you must complete during initial Message Networking system administration.

  • Page 60: Home | Search

    Administer alarm management Perform acceptance testing: Testing voice ports Calling Message Networking ports Testing remote machine connectivity—between the Message Networking system and remote machines Sending a test message to a remote subscriber Perform an attended backup Top of page Home Search Message Networking Help Print...

  • Page 61: Print | Back | Fwd | Close

    Home Search Message Networking Help Print Back Close Getting Started Admin Maintenance Reference Home > Maintenance > Performing voice equipment diagnostics > Testing voice ports Testing voice ports To test a voice port without removing the analog port board from service: 1.
  • Page 62 Home Search Message Networking Help Print Back Close Getting Started Admin Maintenance Reference Home > Administration> Performing acceptance testing > Testing remote machine connectivity Testing remote machine connectivity This topic provides information on remote machine connectivity acceptance testing for Message Networking. Perform these tests after you complete Message Networking initial administration to verify remote machine connectivity.
  • Page 63 Home Search Message Networking Help Print Back Close Getting Started Admin Maintenance Reference Home > Administration > Administering remote machines > Testing connections > AUDIX Digital Test AUDIX Digital Test This topic provides information on testing connectivity to AUDIX Digital remote machines. You should perform this test as part of acceptance testing after you perform initial administration.
  • Page 64 Home Search Message Networking Help Print Back Close Getting Started Admin Maintenance Reference Home > Administration > Administering remote machines > Testing connections > Analog Test Analog Test This topic provides information on testing connectivity to analog remote machines. You should perform this test as part of acceptance testing after you perform initial administration.
  • Page 65 Home Search Message Networking Help Print Back Close Getting Started Admin Maintenance Reference Home > Administration > Administering remote machines > Testing connections > Aria Digital Test Aria Digital Test This topic provides information on testing connectivity to Aria Digital remote machines. When you run the Aria Digital test, the Message Networking system initiates an outgoing connection to the specified Aria Digital remote machine, and then verifies the IP address and password of the remote machine during the exchange of system profiles.
  • Page 66 Home Search Message Networking Help Print Back Close Getting Started Admin Maintenance Reference Home > Administration > Administering remote machines > Testing connections > Serenade Digital Test Serenade Digital Test This topic provides information on testing connectivity to Serenade Digital remote machines. The connection test tool establishes an outgoing connection to the specified Serenade Digital remote machine and performs a series of configuration checks.
  • Page 67 Back: Click this button to return to the Test Connections page. Return to Main: Click this button to return to the Administration menu. Help: Click this button to get information about this page. Top of page Home Search Message Networking Help Print Back Close...
  • Page 68 Home Search Message Networking Help Print Back Close Getting Started Admin Maintenance Reference Home > Administration > Administering remote machines > Testing connections > LDAP Test LDAP Test This topic provides information on testing connectivity for LDAP. You should perform this test as part of acceptance testing after you perform initial administration.
  • Page 69 Home Search Message Networking Help Print Back Close Getting Started Admin Maintenance Reference Home > Administration > Administering remote machines > Testing connections > Displaying the last SMTP dialog Displaying the last SMTP dialog Use this page to view the latest incoming or outgoing message exchange attempt between the Message Networking system and an SMTP/MIME remote machine.
  • Page 70 Demand Remote Push allows subscriber records, including ASCII and voiced names, to be pushed from an Avaya Message Networking to Octel Analog Networking or Aria Digital and Serenade Digital remote machines. Demand Remote Push updates are not supported for Octel 100, VPIM v2, INTUITY AUDIX, and SMTP/MIME, including Avaya Modular Messaging and Avaya Message Networking remote machines.
  • Page 71 AUDIX Digital When a subscriber is added, changed or When Message Networking detects an deleted through administration, the Message add, change or delete of a subscriber, it Networking system is automatically notified. pushes out the update to the AUDIX Digital remote machine. Octel Analog When Message Networking delivers a When the remote machine delivers...
  • Page 72 name and nulls the voiced name of the subscriber. Aria Digital can automatically push an add, change, or delete of a subscriber when the update occurs. Serenade When the Serenade Digital system When Message Networking delivers Digital delivers a message to the Message a message to the Serenade Digital Networking system, it automatically system, it automatically pushes the...
  • Page 73 information. Note: LDAP updates (between Modular Messaging and Message Networking systems and between Message Networking systems) can impact system performance, including delay of administration page displays and report results. Note that while the LDAP update is in progress between the two systems, messages are not transmitted between them.
  • Page 74 Home Search Message Networking Help Print Back Close Getting Started Admin Maintenance Reference Home > Administration > Performing acceptance testing > Performing remote updates > Turning on remote updates Turning on remote updates Complete the following procedure to turn on remote updates. To turn on remote updates between the digital remote machines and the Message Networking system: 1.
  • Page 75 A total of four LDAP updates can occur at one time. Serenade Octel Analog, Aria Digital, INTUITY AUDIX, and Avaya Modular Messaging remote machines are valid remote machine choices. AMIS Analog, Serenade Digital, and VPIM are not valid remote machine choices.
  • Page 76 Demand Remote Push updates are not supported for Octel 100, VPIM v2, INTUITY AUDIX, and SMTP/MIME, including Avaya Modular Messaging and Avaya Message Networking remote machines. The Microsoft Exchange database in Unified Messenger does not accept a Demand Remote Push.
  • Page 77 Home Search Message Networking Help Print Back Close Getting Started Admin Maintenance Reference Home > Administration > Performing acceptance testing > Performing remote updates > Monitoring AUDIX Digital remote updates Monitoring AUDIX Digital remote updates The process of adding, changing, or deleting subscribers on AUDIX Digital remote machines takes a variable amount of time based on the number of subscribers being updated.
  • Page 78 Home Search Message Networking Help Print Back Close Getting Started Admin Maintenance Reference Home > Administration > Performing acceptance testing > Performing remote updates > Monitoring Octel Analog Networking remote updates Monitoring Octel Analog Networking remote updates The process of adding, changing, or deleting subscribers on Octel Analog Networking remote machines takes a variable amount of time based on the number of subscribers being updated.
  • Page 79 Home Search Message Networking Help Print Back Close Getting Started Admin Maintenance Reference Home > Administration > Performing acceptance testing > Performing remote updates > Monitoring Aria Digital remote updates Monitoring Aria Digital remote updates The process of adding, changing, or deleting subscribers on Aria Digital remote machines takes a variable amount of time based on the number of subscribers being updated.
  • Page 80 Home Search Message Networking Help Print Back Close Getting Started Admin Maintenance Reference Home > Administration > Performing acceptance testing > Performing remote updates > Monitoring SMTP port activity Monitoring SMTP port activity You use the SMTP Port Monitor page to track the use of the SMTP ports. Access this screen when you want to know if there is any message activity taking place.

  • Page 81: Reference

    Home Search Message Networking Help Print Back Close Getting Started Admin Maintenance Reference Home > Administration> Performing acceptance testing > Sending a test message to a remote subscriber Sending a test message to a remote subscriber This topic provides information on sending a test message to a remote subscriber as part of acceptance testing. Notes: For systems supporting analog remote machines, switch integration setup must be performed prior to completing this procedure.
  • Page 82 Message Networking systems must be registered to obtain technical support. It is important that the system be registered at the time of initial installation and when you upgrade the system. The steps used to register the system depend on whether an Avaya technician or an Avaya Business Partner is performing the system registration:...
  • Page 83 Data lock: Whether there a data lock on the system (most systems will not have a data lock). Alarm origination: Specify whether alarm origination is being used for the system. Choose Yes if: The customer is either an Avaya direct customer or an Expanets customer, and the system is " under warranty.
  • Page 84 The following steps are required to register the Message Networking system with the BPCC: 1. Contact the BPCC at 1.800.225.0266 Monday through Friday, 6:30 A.M. to 5:00 P.M. MST. 2. Provide the customer's FL number, the session type, and the product type. 3.

This manual is also suitable for:

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