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Christie Terra User Manual

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User Manual
020-102838-03
Terra
Terra User Manual
1
020-102838-03 Rev. 1 (09-2018)
Copyright
©
2018 Christie Digital Systems USA Inc. All rights reserved.

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Summary of Contents for Christie Terra

  • Page 1 User Manual 020-102838-03 Terra Terra User Manual 020-102838-03 Rev. 1 (09-2018) Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.
  • Page 2 The warranty does not apply to any product where the serial number has been removed or obliterated. The warranty also does not apply to any product sold by a reseller to an end user outside of the country where the reseller is located unless (i) Christie has an office in the country where the end user is located or (ii) the required international warranty fee has been paid.

  • Page 3: Agreement

    Agreement constitutes such an offer. You may request more information or a copy of such source code by contacting Christie at open.source@christiedigital.com. In conjunction with such request, provide the Christie Product Number, the Software version and the Product Serial Number (if applicable).

  • Page 4: Maintenance And Support

    No Warranties: The Software is provided “as is” and Christie makes no warranty of any kind with regard to the Software. Christie will not be liable for errors contained in the Software or in connection with the performance or use of the Software. Christie does not warrant that the Software is free from any defects or that it will operate uninterrupted.

  • Page 5: Termination

    Termination 1. Christie may terminate this Agreement at any time and for any reason. Christie may also terminate this Agreement if the Licensee breaches or is in default of any obligation of Licensee under this Agreement. Upon termination of this Agreement, the Licensee will immediately (i) cease using the Software and (ii) uninstall the Software from any personal computers, servers or other devices (to the extent it is installed thereon).
  • Page 6 China RoHS Compliance Information 关于中国《电子信息产品污染控制管理办法》的说明 • Environmentally Friendly Use Period 环保使用期限 The year number in the centre of the label indicates the Environmentally Friendly Use Period, which is required to mark on the electronic information product sold in China according to the China RoHS regulations.
  • Page 7 Taiwan RoHS Compliance Information 台灣限用物質含有情況標示 設備名稱：控制器 Equipment name 型號（型式）： SCO 100 EO Type designation(Type) 限用物質及其化學符號 Restricted substances and its chemical symbols 單元 六價鉻 多溴聯苯 多溴二苯醚 Polyb Unit 鉛 汞 鎘 Lead Mercury Cadmium avalent rominated ybrominated chromium biphenyls diphenyl ethers (Pb) (Hg) (Cd)

  • Page 8: Table Of Contents

    Connecting the Controller to the Network ................19 Resetting TXs and RXs to Factory Defaults .................21 Terra Startup Assistant ......................22 Start the Terra Startup Assistant on your PC................22 Configure a new Controller ....................23 Configure Associated Devices ....................25 Assign IP Addresses to Discovered Devices ................27 Set a Discovered Device to Use DHCP ..................28...
  • Page 9 Addressing Guidelines......................63 Multicast IP Addresses......................63 IP Address ..........................63 Dynamic IP Address Assignment ..................63 Automatic IP Addressing ....................63 Static (Manual) IP Address Assignment ................64 Terra User Manual 020-102838-03 Rev. 1 (09-2018) Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.
  • Page 10 Sample Applications ........................73 Transmitters and Receivers Mounting Instructions ...............75 RS-232 Cabling ........................76 D-sub 9 Connector Pinout .....................76 RS-232 Maximum Cable Length ....................76 Index ............................77 Terra User Manual 020-102838-03 Rev. 1 (09-2018) Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.

  • Page 11: About This Document

    Additional information is available in the following documents: • Terra Installation and Setup Guide for Controlled Systems (020-102804-nn) • Terra Installation and Setup Guide for Transmitters and the Receivers (020-102814-nn) • Terra Product Safety Guide (020-102786-nn) • Terra JSON API Reference Manual (020-102837-nn) •...

  • Page 12: Important Safeguards

    Unplug all power and power supply cords from the apparatus before servicing. Terra User Manual 020-102838-03 Rev. 1 (09-2018) Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.

  • Page 13: Getting Started

    Getting Started The Terra solution is scalable to your needs. Use the following steps to help get started. Learn about the Terra’s features and capabilities. Product Overview, page Prepare the network for Terra multicast. Prepare Network for Terra Multicast, page...

  • Page 14: Product Overview

    Product Overview Christie Terra is an AV over IP solution enabling the transport, processing and control of audiovisual content, including 4K@60Hz video formats, over 10G Ethernet networks. Built on standardized SDVoE technology, Christie Terra provides unprecedented performance capabilities including the delivery of uncompressed, zero-frame latency, artifact-free video over readily available and affordable 10G components.

  • Page 15: Prepare Network For Terra Multicast

    − Setting up the Switch The most practical method for preparing a network for a Terra system is to use Layer 2 IGMP V2 Multicast management across one broadcast domain/VLAN. Non-IGMPv2 multicast management techniques are not supported for use with Terra.
  • Page 16 Prepare Network IGMP Fast-Leave Quick switching between sources when using multicast. Drop Unregistered Remove unnecessary traffic from the network. Multicast Terra User Manual 020-102838-03 Rev. 1 (09-2018) Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.

  • Page 17: Good Practices

    10G and 1G Ethernet ports together, and the second MAC address is used for USB management. An extra MAC address sticker has been supplied in a small plastic bag in the Terra Transmitter and Receiver boxes. This sticker can be placed on the front or rear of the unit to aid in system device identification.

  • Page 18: Install And Setup

    Install and Setup Refer to the Install and Setup manuals for installation and setup instructions: • Terra Controller Installation and Setup Manual (020-001433-nn) Terra Transmitters and Receivers Setup and Installation Guide (020-001436-nn) • Transmitter and Receiver Ports and Status Indicators...

  • Page 19: Terra Controller Ports And Status Indicators

    DisplayPort 1.2 output port (female), unused Power supply port (low voltage) Connecting a computer To interact with the Terra system, you must connect a computer to the same LAN and the same subnet address as the controller. Computer Requirements A computer used to access the Terra system requires the following: •...
  • Page 20 3. Review the front panel display, and verify the Controller’s MAC address is displayed. When the Controller is configured, the Controller’s IP address is displayed. Terra User Manual 020-102838-03 Rev. 1 (09-2018) Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.

  • Page 21: Resetting Txs And Rxs To Factory Defaults

    3. While continuing to hold the button in, plug in the device to power on the unit. Continue holding the button until both the RX/TX LEDs flash green. This may take 20-30 seconds. 4. Release the button. Terra User Manual 020-102838-03 Rev. 1 (09-2018) Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.

  • Page 22: Terra Startup Assistant

    LAN. A new Terra Controller shipped from the factory will be configured for DHCP addressing. Terra Startup Assistant is used to discover the Controller on the network and create a network scheme for the Terra System.

  • Page 23: Configure A New Controller

    When the software starts, the following is displayed: Configure a new Controller A new Terra Controller shipped from the factory will be configured for DHCP addressing. Terra Startup Assistant is used to discover the Controller and assign the IP address and name.
  • Page 24 Controller Name User-defined name for the Controller. Controller Time Zone Sets the time zone for the controller. Terra User Manual 020-102838-03 Rev. 1 (09-2018) Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.

  • Page 25: Configure Associated Devices

    3. Click Save. The Controller will be restarted. When the Controller is ready (displaying the IP address on the front of the Controller), Terra Startup Assistant will attempt to connect to it. If you want to connect to a different Controller, type the IP address in the Select Controller or Enter IP and Press Enter field.
  • Page 26 Terra Startup Assistant 3. Select the IP address range to use for Terra devices by entering a Start IP and End IP. The range will be auto-filled based on the IP address of the Controllers. To change these values, enter the desired values in these fields.

  • Page 27: Assign Ip Addresses To Discovered Devices

    Assign IP Addresses to Discovered Devices To assign IP addresses to the discovered devices: 1. Navigate to the Configure Devices tab in Terra Startup Assistant. 2. Do one of the following: - To select all discovered devices, select the check box next to the Device MAC Address header.

  • Page 28: Set A Discovered Device To Use Dhcp

    1. Hover over the message to display the tooltip associated with the message to display the full contents. 2. Optionally, click X to delete the message. Terra User Manual 020-102838-03 Rev. 1 (09-2018) Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.

  • Page 29: Terra Manager

    Mode, page Logging in to the Terra Manager From the sign in page of the Terra Manager, you can sign in to access the Terra Manager features, get help with your password, and launch Terra Startup Assistant. To sign in, perform the following: 1.

  • Page 30: Working In Offline Mode

    Working in Offline Mode To work in offline mode to create a configuration without a Controller: 1. To display the sign in page, open the Terra Manager by clicking on the TerraManager.exe file. 2. Click Offline and then click Sign In.

  • Page 31: Change Password For Default Account

    Management, page 53. 5. Click OK. You are signed out. 6. Login back into Terra Manager using the new password. Main Navigation Panel The main navigation panel is displayed on the top of the page. This panel contains the links to the...

  • Page 32: Configuration Page

    • Create a new Display or Display Array Create a display or a display array for each physical grouping of displays that will be used with Terra. 1. To create a new Display Array, click Create Display Array. Terra User Manual 020-102838-03 Rev.
  • Page 33 Height Height of displays vertically in the physical arrangement of the displays. Rate the display is refreshed. Select from the dropdown list. Terra User Manual 020-102838-03 Rev. 1 (09-2018) Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.

  • Page 34: View Display Arrays

    Use the Search tool to search for a specific Receiver. When a Receiver is assigned to a Display Array, it is removed from the list of available receivers. Terra User Manual 020-102838-03 Rev. 1 (09-2018) Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.
  • Page 35 Scaled output, genlocked to source with very low latency. Fast switch Used for switching quickly between sources. Scaled and buffered output produces fast clean switches between sources. Terra User Manual 020-102838-03 Rev. 1 (09-2018) Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.

  • Page 36: Display Array Properties

    Create layouts for Display Arrays by arranging the sources attached to Transmitters onto the Displays. Add and manage tags for Display Arrays. • Edit the Display Arrays properties. • Apply sources to displays. • Terra User Manual 020-102838-03 Rev. 1 (09-2018) Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.

  • Page 37: Create A Layout On A Display Or Display Array

    Terra Manager Create layouts that can be recalled using Terra Manager or an external control system. • Add layouts to groups. • Add Transmitters to groups. • When you assign a source or design an arrangement of sources you would like to save, click Save Layout.
  • Page 38 3. Perform one of the following: a. Select the desired group from the dropdown. b. Type a new group name in the New Group field. Terra User Manual 020-102838-03 Rev. 1 (09-2018) Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.
  • Page 39 To delete the group and the items in the group, click Delete Folder and Content. 4. Routing Additional Data Stream, page 41. Terra User Manual 020-102838-03 Rev. 1 (09-2018) Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.
  • Page 40 8. Repeat the above step for each source you want to add to the layout. Use the Zoom tool to change the visible view of the Display Array. Terra User Manual 020-102838-03 Rev. 1 (09-2018) Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.
  • Page 41 To move it to another group: 7. Highlight the item you want to move to a different group. 8. Click the folder button Terra User Manual 020-102838-03 Rev. 1 (09-2018) Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.

  • Page 42: Delete A Group

    To save the items to a new group, select a group to move the items to and click Delete Folder, move Content. Terra User Manual 020-102838-03 Rev. 1 (09-2018) Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.

  • Page 43: Create A Multiview Layout

    1. Click Displays. 2. On a Display Array, double click the area you want to convert to Multiview; or click Enter Multiview. Terra User Manual 020-102838-03 Rev. 1 (09-2018) Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.
  • Page 44 Bring to Front to move the selected tile to the top of the overlapping tiles. Terra User Manual 020-102838-03 Rev. 1 (09-2018) Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.

  • Page 45: Organizing Layouts And Sources

    3. Click the Layout name from the Layout List and drag it to the desired location; or click Apply next to the name to apply the layout to the Display Array it was created on. Terra User Manual 020-102838-03 Rev. 1 (09-2018) Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.

  • Page 46: Devices Page

    Name The user-defined device name (default is the MAC address). Function Transmitter or Receiver Firmware Version number of the device’s firmware. Terra User Manual 020-102838-03 Rev. 1 (09-2018) Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.

  • Page 47: Copy And Paste Configuration

    3. Click Copy Configuration. 4. Select the checkbox associated with one or more destination devices you want to copy the configuration to. Terra User Manual 020-102838-03 Rev. 1 (09-2018) Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.

  • Page 48: Create Devices In Offline Mode

    The device properties are available on the tabs on the bottom of the Devices page. Some properties are editable, and some are display only. The following summarizes the properties for TXs and RXs. Terra User Manual 020-102838-03 Rev. 1 (09-2018) Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.
  • Page 49 RX device is in Genlock mode or if RX device is in Source audio from video subscription in any video mode and separate HDMI audio is not enabled. Genlock mode) Terra User Manual 020-102838-03 Rev. 1 (09-2018) Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.
  • Page 50 None Not assigned to any feature. Send EDID Sends the current EDID file to all configured Transmitters. Button left Currently not used. Terra User Manual 020-102838-03 Rev. 1 (09-2018) Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.

  • Page 51: Swap A Device

    Delete a Device When a device is discovered, Terra keeps track of it. If a device fails, is no longer needed, or is moved from the Terra network, the Delete Device option forgets the device. If one or more devices are not currently used with Terra, you can remove the device from the list of devices.

  • Page 52: Edid Management

    Terra Manager EDID Management Terra supports a variety of resolutions and formats. The Extended Display Identification Data (EDID) file identifies the resolution, format, and refresh rate supported by the connected displays, as well as a preferred resolution and refresh rate.

  • Page 53: Users Page

    Displays tab and are able only to apply layouts and drag sources to existing Display Arrays. 4. Click Create. Password Management The following rules apply to passwords: • Passwords cannot contain spaces. Terra User Manual 020-102838-03 Rev. 1 (09-2018) Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.

  • Page 54: Delete A User

    An account is locked when a user attempts to log in three times with the wrong password. A system administrator must unlock the account. To unlock a user account: 1. Login as an administrator. Terra User Manual 020-102838-03 Rev. 1 (09-2018) Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.

  • Page 55: Global Page

    Configure external controller settings To configure or update global setting for the system, click the Global tab in the main navigation area. Terra User Manual 020-102838-03 Rev. 1 (09-2018) Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.

  • Page 56: Configure Controller Settings

    Terra Manager Configure Controller Settings The Controller settings can be updated on the Global page. Terra Startup The Terra Startup Assistant should be used to initially configure the Controller. Refer to Assistant , page 1. Navigate to the Global page.

  • Page 57: Shut Down The Controller

    It should only be performed when you are notified of an update. If at any time the Controller software version becomes incompatible with the Terra Manager software, you will be prompted to install a new version. The new version must be installed by a user with administrative privileges.

  • Page 58: Update The Tx/Rx Firmware

    Backup the System The Backup Configuration option creates a .TBF file that backups the configuration for Transmitters, Receivers, Display Arrays, layouts, users, and Terra Manager global settings on the controller. How to Backup the System To create a backup of your system: Terra User Manual 020-102838-03 Rev.

  • Page 59: Restore The System

    3. Browse to the location of the backup file. 4. Select the desired backup file name. 5. Click Save. 6. Log back in to Terra Manager software after the Controller restarts. Reset Configuration The Reset Configuration option should be used to reset the system configuration when all other recovery efforts have failed.

  • Page 60: Download Logs

    How to Activate a License Key Controllers are shipped with a license for 24 devices (TX/RX). If your configuration has more than 24 devices, you need to purchase an upgrade. Contact your Christie Sales Representative to review your system design and obtain an upgrade.
  • Page 61 Support personnel will send you a license file. (two keys – one for the backup controller) 4. From the Terra Manager Global page, click Upload License File and browse to the file you received from Support personnel and click Open.

  • Page 62: Enable Remote Control To Terra

    Terra Manager Enable Remote Control to Terra Use the External Control settings on the Global page to enable remote access to Terra by one or more of the following services: Terra XY Switcher web page • • Terra XY Switcher API commands Terra JSON API commands •...

  • Page 63: Addressing Guidelines

    1G network port. Automatic IP Addressing If Terra devices are enabled to receive IP addresses from a DHCP server but there is no DHCP server present, each Transmitters and Receivers device will automatically assign itself an IP address in the 169.254.X.X range with subnet mask of 255.255.0.0 using Automatic Private IP addressing (APIPA...

  • Page 64: Static (Manual) Ip Address Assignment

    Addressing Static (Manual) IP Address Assignment Terra devices can be assigned a static address using the Terra software. When manually assigning static IP addresses, extra care is required to make sure that each address is unique and that all addresses are within the same subnet.

  • Page 65: Reference Information

    Importing Device IP Configuration The Import button on the Terra Startup Assistant can be used to import IP configuration. The file can be created by using the Export button or by creating a new file. The format of the import is exactly as...

  • Page 66: Delay In Wall Mode

    Contact Christie Support for more details. Terra User Manual 020-102838-03 Rev. 1 (09-2018) Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.

  • Page 67: Multi-Viewer Mode

    The table below lists port numbers used by Terra. These ports must not be used by other services on the same host as the Terra Controller and must not be blocked by firewall rules. In the case of the UDP ports, also ensure that these port numbers are not in use by other applications on your network as some data is sent to broadcast IP addresses on those ports.

  • Page 68: Rgmii 1000Base-T Interface

    DHCP and discovery protocols. A laptop and even the Terra Controller can be connected to these ports. Multichannel I2S Audio Interface Terra includes 4 synchronized I2S inputs (slave) and 4 synchronized I2S output (master) lines to both extract and insert audio. This interface supports: •...

  • Page 69: Cabling

    B Ring IR Signal +5V Signal A Tip Power Ground C Sleeve Sleeve Stereo Mini Jack HDCP Terra devices fully support HDCP. Terra User Manual 020-102838-03 Rev. 1 (09-2018) Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.

  • Page 70: Color-Space Conversion

    The IR receiver will strip the carrier before it is transported and then the IR transmitter will add a fixed 38 KHz signal carrier. Terra User Manual 020-102838-03 Rev. 1 (09-2018) Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.

  • Page 71: Specifications

    Specifications Due to continuing research, specifications are subject to change without notice. The latest specifications are available on the Christie website at http://bit.ly/TerraDownloads. Terra User Manual 020-102838-03 Rev. 1 (09-2018) Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.

  • Page 72: Video Operating Modes

    Stereo or LPCM formats only source Multi-viewer Scaled and buffered output Stereo or LPCM formats only Videowall mode Integer videowall Stereo or LPCM formats only magnification Terra User Manual 020-102838-03 Rev. 1 (09-2018) Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.

  • Page 73: Sample Applications

    Sample Applications In the following illustrations the Terra Transmitter is represented as SDVoE TX and the Terra Receiver is represented as SDVoE RX. Application 1: AV Signal Extension Application 2: AV Switching Solutions Application 3: KVM Switching Solutions Terra User Manual 020-102838-03 Rev.
  • Page 74 Sample Applications Application 4: Videowall Application 5: Multi-Viewer Terra User Manual 020-102838-03 Rev. 1 (09-2018) Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.

  • Page 75: Transmitters And Receivers Mounting Instructions

    Terra Transmitter or Terra Receiver units. The TXO / RXO Under Table Mount (166-112105-01) is for securing Terra Transmitters (Terra TXO 102 SO) and Terra Receivers (RXO 101 SO ) under tables or other surfaces parallel to the ground. Terra User Manual 020-102838-03 Rev.

  • Page 76: Rs-232 Cabling

    The table below contains some guidelines: Baud rate Maximum range / cable length 19200 50ft 9600 500ft 4800 1000ft 2400 3000ft Terra User Manual 020-102838-03 Rev. 1 (09-2018) Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.

  • Page 77: Index

    Configuration page, 32 document conventions, 11 Displays page, 36 documentation, 11 install, 29 download logs, 60 login, 29 EDID navigation panel, 31 Terra User Manual 020-102838-03 Rev. 1 (09-2018) Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.
  • Page 78 54 Transmitter and Receiver Users ports, 18 add, 53 status, 18 Users page, 53 TX/RX software update, 58 videowall modes, 65 User Terra User Manual 020-102838-03 Rev. 1 (09-2018) Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.
  • Page 79 Index Terra User Manual 020-102838-03 Rev. 1 (09-2018) Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.

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