TROUBLESHOOTING
PROBLEM
Barbecue
Temperature on
"SMOKE" setting is
too high.
Barbecue produces
excess smoke or dark
smoke.
Frequent Flare - ups
LCD Screen Will Not
Light Up
"Erh" Error Message
"ErP" Error Message
IDENTIFYING THE CAUSE
• "P" Setting is too LOW.
• There may have been too many
left over pellets in the burner pot
at start-up.
• Barbecue requires maintenance.
• Old or damp wood pellets.
Incorrect pellets (You may be
using heating pellets instead of
grilling pellets).
• Too much ash in the burner pot.
• Barbecue maintenance required.
• Cooking temperatures are
too high.
• Power cord is not properly
plugged in.
• The GFCI outlet has been tripped. • Ensure GFCI is minimum 15-amp service.
• The circuit board fuse has
been tripped.
• The barbecue has overheated,
due to either a grease fire, over-
firing caused by excess fuel, or too
high ambient temperatures and
direct sunlight.
• Temperature probe wire not
making connection.
• Controller was not in the "OFF"
position (
) when the power
cord was plugged in.
SOLUTION
• Verify that the controller is on the "SMOKE" setting. With
a paper clip in hand gently push the "P" Reset button to
increase to the next "P" setting. See the Operation Section
of this manual for more information.
• Check and clean interior parts as outlined in the Cleaning
and Maintenance section of this manual.
• During shut-down, turn the unit to "MAX" to perform a burn
off of excess grease.
• Check and clear the hopper and burner pot for old or damp
pellets, replacing them with fresh dry pellets.
• When the unit is cooled, shop vac the burner pot and interior
of barbecue.
• Clean the interior of the barbecue including the baffle
plate, grease trough and interior surfaces to remove grease
buildup.
• Try cooking at lower temperatures for longer periods.
• Grease does have a flash point, keep the temperature under
350° F (177° C) when cooking highly greasy food.
• Check that the controller is in the "OFF" (
the power cord is plugged in correctly.
• Ensure barbecue is plugged into a working GFCI outlet.
• Ensure you are NOT using over a 25' (7.6 m) extension cord.
• Reset GFCI outlet. If it happens again, try another outlet.
• Ensure all wire connections are firmly connected and dry.
• Fuse (5-amp.) must be manually replaced.
• Turn the controller "OFF" (
cord. Allow the barbecue to cool. Perform all cleaning and
maintenance of interior parts, including cooking grates, baffle
plate, grease trough, and burner pot, as outlined on page 13.
• Plug in power cord. Open lid. Turn controller to "SMOKE".
Wait until the unit is creating smoke (3-5 min) before setting
the desired temperature and closing the lid.
• Place unit in shaded area.
• Open lid to reduce internal temperature.
• Ensure probe wire is connected correctly to control.
• Confirm wire connections and check for any damage.
• Turn controller to "OFF" (
before setting the controller to "SMOKE". Wait until the
unit is creating smoke (3-5 min) before setting the desired
temperature and closing the lid.
• This safety feature prevents an accidental start.
11
), and ensure
) and unplug the power
). Open the lid. Wait 2 minutes,
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