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1.4
Shipping Damage Claim Procedure
What to do if this equipment arrives damaged:
Please note that this equipment was carefully inspected and packed by skilled personnel before
leaving the factory. The freight company assumes full responsibility for safe delivery upon
acceptance of the equipment.
1. File Claim for Damages Immediately—Regardless of extent of damage.
2. Visible Loss or Damage—Be sure this is noted on the freight bill or express receipt and is signed
by the person making the delivery.
3. Concealed Loss or Damage—If damage is unnoticed until equipment is unpacked, notify the
freight company or carrier immediately and file a concealed damage claim. This should be done
within 15 days of date of delivery. Be sure to retain container for inspection.
1.5
Service Information
For non-routine maintenance or repairs, or for service information, contact your local Frymaster
Authorized Servicer (FAS). A list of Frymaster Factory Authorized Servicers (FAS's) is located on
the Frymaster website at www.frymaster.com. Service information may also be obtained by calling
the Frymaster Technical Services Department (1-800-551-8633). The following information will be
needed in order to assist you efficiently:
Also be prepared to describe the specific problem.
RETAIN AND STORE THIS MANUAL IN A SAFE PLACE FOR FUTURE USE.
Model Number:
Serial Number:
Voltage:
1-2
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