Troubleshooting - Sani king Perform-Max 920 Instruction Manual

Pool sanitizer, chlorine/bromine feeder for pools up to 50,000 gallons
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Troubleshooting

For help troubleshooting, call King Technology at 800-222-0169.
Problem
1.
What do I do
if the water looks
cloudy?
What do I do
2.
if the water turns
color?
What do I do
3.
if algae forms in or
on my pool?
4.
What do I do
if I am under
chlorinating?
What do I do
5.
if I am over
chlorinating?
1. Make sure your fi ltration
system is working properly (i.e.
clean fi lter, skimmer and pump
basket).
2. Make sure circulation time
is adequate – increase pump
1. Algae may be trying to form
– shock the pool, increase
circulation time if needed and
clean the fi lter.
1. Use an algaecide per the
directions on the bottle and
brush the sides of the pool
often.
1. Make sure there are chlorine
tablets in the Perform-Max
Feeder. Consider using 1" tablets
over 3" pucks for greater output.
2. If reading dropped below 1.0
ppm, shock pool. Turn control
dial to minimum when shocking
and NEVER ADD SHOCK IN OR
NEAR THE SKIMMER. Reset dial
1/2 setting higher than before
and continue monitoring daily
1. Turn dial to minimum or
0. When reading drops to
desired ppm, reset dial 1
setting lower than the starting
dial setting and continue
monitoring daily.
2. Consider switching 1 inch
tablets to 3 inch pucks for
less output.
3. If over-chlorinating at
the lowest possible setting,
Remedy
time if not.
3. Make sure the pool is
properly balanced
(see page 13).
4. Shock the water to eliminate
build up of any organic matter.
5. Make sure pool has a
2. Metals in the fi ll water may
have been oxidized. Have the
pool tested. See pool dealer
if a metal control product is
required.
2. Clean the fi lter and shock
the pool with chlorine daily
until water clarity returns.
until desired chemical level is
acheived.
3. Make sure pump run time is
at least 6 hours on high speed
(40 gpm or higher) or if not,
bleed the air from the cap
knob each time cap is open.
4. Try bleeding the air, soaking
tablets for greater output.
5. Contact your dealer to have
your back pressure tested. If
consider decreasing the
circulation time. Depending
on your pump size, you may
be circulating the water more
than is necessary.
4. Contact your dealer to have
your back pressure tested. If
over 8 psi consider a larger
eye-ball fi tting in the return jet.
free chlorine reading of
1.0 to 3.0 ppm.
6. Check with your dealer
for more information.
3. Check with your dealer for
more information.
3. Check with your dealer for
more information.
under 4 psi consider a smaller
eye-ball fi tting in the return jet.
6. Check for a suction side leak
by looking for air bubbles in your
pump basket or at the return
jet. Contact dealer for help in
correcting this situation.
7. Contact King Technology's
Customer Service Department
at 800-222-0169.
5. Check to see if the pressure
relief valve is loose or missing
and replace. It is a clear plastic
piece approximately 1" long
installed inside near the base. If
loose or missing, it can provide
another avenue for water to
reach the chlorine.
6. Contact King Technology's
Customer Service Department
at 800-222-0169.
19

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