Harmonic ProStream X Installation Manual

Harmonic ProStream X Installation Manual

Video stream processor and gateway
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ProStream
®
X
VIDEO STREAM PROCESSOR AND GATEWAY
Release 2.4.x
Installation Guide
Revision A

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Summary of Contents for Harmonic ProStream X

  • Page 1 ProStream ® VIDEO STREAM PROCESSOR AND GATEWAY Release 2.4.x Installation Guide Revision A...
  • Page 2 Harmonic assumes no responsibility or liability arising from the use of the products described herein, except as expressly agreed to in writing by Harmonic. The use and purchase of this product does not convey a license under any patent rights, copyrights, trademark rights, or any intellectual property rights of Harmonic.
  • Page 3 Agreement, installing or downloading the Software as defined below or using the Software preloaded or embedded in your System. As used herein, the term "Software" means the Harmonic owned software and/or firmware used in or with the Products and embedded into, provided with or loaded onto the Products in object code format, but does not include, and this Agreement does not address, any third-party or free or open source software separately licensed to you ("Third Party Software").
  • Page 4 System. Every reasonable attempt has been made to comply with all licensing requirements for all components used in the system. Any oversight is unintentional and will be remedied if brought to the attention of Harmonic at support@harmonicinc.com. Documentation conventions In Harmonic documents, special symbols and fonts call your attention to important information.
  • Page 5: Table Of Contents

    Table of Contents Chapter 1: ProStream X hardware specifications and reference topics ........7 ProStream X specifications........................8 ProStream X bezel and status LEDs..................... 9 ProStream X panel diagrams......................9 ProStream X front panel....................... 9 ProStream X control panel......................10 ProStream X rear panel......................10 ProStream X power supply status LEDs..................
  • Page 6 Upgrading the firmware from an external server................. 34 Upgrading the ProStream firmware via NMX..................35 Appendix A: Contacting Harmonic technical support ..............36 Harmonic Technical Assistance Center contact information..............36 Harmonic corporate contact information.................... 37 Appendix B: Safety and regulatory compliance information ............. 38 Important safety instructions......................
  • Page 7: Chapter 1: Prostream X Hardware Specifications And Reference Topics

    ProStream X provides operators in the broadcast, cable, satellite, IPTV, DTH, and OTT markets with a complete all-in-one-box experience for high-end media processing at low TCO. A software-only version, ProStream XVM, is also available for virtualized environments.
  • Page 8: Prostream X Specifications

    Chapter 1: ProStream X hardware specifications and reference topics ProStream X specifications A summary of ProStream X technical characteristics. Table 1-1: General specifications Parameter ProStream X Chassis Dimensions Width without rails: 439 mm (17.25”) Width including rails: 450 mm (17.72") Height: 43.2 mm (1.7”)
  • Page 9: Prostream X Bezel And Status Leds

    ProStream X panel diagrams Front and back panel diagrams specific to ProStream X. ProStream X front panel A diagram of the ProStream X front panel without the bezel. NOTE: This device does not support RAID configurations. ProStream X 2.4.x Installation Guide...
  • Page 10: Prostream X Control Panel

    Chapter 1: ProStream X hardware specifications and reference topics ProStream X control panel A diagram of the ProStream X control panel. Component For future use For future use NIC 1 Activity LED For future use System status LED Power button with integrated LED...
  • Page 11: Prostream X Power Supply Status Leds

    Optional slot Slot for optional Dual 10 GbE card (2 ports) or Octal ASI card (8 ports). ProStream X power supply status LEDs Note the possible states for the single power supply status LED. LED Color Description Green (on) Power supply is on and working.
  • Page 12: Ethernet Port Leds

    Chapter 1: ProStream X hardware specifications and reference topics LED Color Description Amber (on) AC power is lost or a power supply is shut down due to a critical event such as PS failure, over current, over power or fan failure.
  • Page 13: Drive Carrier Leds

    Green 100 Mb/sec data rate Green 1000 Mb/sec data rate Drive carrier LEDs A diagram of the LED states of the ProStream X drive carriers. Table 1-7: Drive Status LED States (Amber) State Description No access and no fault Solid On...
  • Page 14: Chapter 2: Installing Prostream

    What you need to know before you install ProStream X. TIP: When you receive the ProStream X device, check the contents of the box against the packing list to be sure that all parts are included. If any items are missing, contact your local Harmonic representative immediately.
  • Page 15: Attaching The Rack Rails

    Attaching the rack rails Attaching the rack rails Attach the rails that hold the chassis in place to the server rack. The ProStream X ships with the Intel AXXVRAIL Mounting Rail kit. Before you begin Review the chassis warnings for rack mounting and servicing.
  • Page 16: Rack Mounting The Chassis

    Chapter 2: Installing ProStream X Figure 2-2: Fastening slides to front rack posts d. Move the ball retainer to the front of the rack. Rack mounting the chassis Be sure that you review the chassis warnings for rack mounting and servicing this device before beginning this procedure.
  • Page 17: Installing The Bezel

    No objects are placed directly on top of the unit. Installing the bezel Align the bezel in front of the chassis so that the Harmonic logo appears on the top left corner. CAUTION: The front panel is susceptible to electrostatic discharge (ESD) when the bezel is removed.
  • Page 18: Cabling The Device

    Cabling the device Connect the Gigabit Ethernet ports on the device. IMPORTANT: • Harmonic recommends that shielded and grounded Ethernet cables be used on all Ethernet ports. • Failure to properly configure the Ethernet switches could result in a mismatch between...
  • Page 19: First Time Device Setup

    The initial configuration of the device's IP address. You can configure the device's IP address by using an monitor connection to the device's VGA and a keyboard to the USB port or you can use the BMX Web Console. ProStream X 2.4.x Installation Guide...
  • Page 20: Setting The Device's Management Ip Address

    Wait for the Harmonic Granite based Penglai VM Distro prompt. 4. At the VOSX login prompt, enter the user name harmonic and then enter the password password1! 5. At the harmonic@VOSX prompt, configure the static management IP address.
  • Page 21: Configuring The Integrated Bmc Web Console

    2. Set up the IP access to the BMC Web Console. a. Go into the BIOS configuration screen during the device server boot up (click F2 during server boot-up), and then enter the Server Management tab. ProStream X 2.4.x Installation Guide...
  • Page 22 Chapter 2: Installing ProStream X b. Scroll down to the bottom of the screen and select BMC LAN Configuration. c. In the BMC LAN Configuration screen, configure the IP Address under Dedicated Management LAN Configuration. NOTE: Remote Management Module <present> means that the server can see the RMM.
  • Page 23 BMC IP address set to 10.21.85.142, point your browser to http://10.21.85.142 b. Enter the login Username/Password and click Login. 4. Set remote control to the device server. a. Click Remote Control in the menu and select Console Redirection. ProStream X 2.4.x Installation Guide...
  • Page 24: Licensing Information

    For time-limited licenses an alarm indicates the number of days remaining before licensing expires. • Streams that include features under license will raise alarms when their licensing expires. For a list of licensing options available for the ProStream X, refer to the NMX Release Notes and ProStream X/XVM User Guide.
  • Page 25: Chapter 3: Installing Optional Cards

    Chapter 3 Installing optional cards What you need to know before starting and steps to take to install an optional card in the ProStream X. Currently there are two optional cards available for ProStream X. Table 3-1: Optional cards Part number...
  • Page 26: Unracking The Chassis

    Wear the appropriate ESD protection when you remove the bezel. 1. Note the IP address for the ProStream X to be updated. You will need to use the same IP address when returning the device in the rack.
  • Page 27: Removing The Pci Riser

    1. Remove the DIN lock rings from the ports on the ASI card bracket. 2. Place the ASI panel bracket over the DIN connectors. NOTE: Make sure that the ASI panel bracket sits flush against the ASI card bracket. ProStream X 2.4.x Installation Guide...
  • Page 28: Installing The 10G Card

    Chapter 3: Installing optional cards 3. Place one of the DIN lock rings on each of the DIN connectors. The notches in the lock rings should face outward. 4. Use a special tool to tighten each of the lock rings. 5.
  • Page 29: Installing The Pci Riser

    1. Place the system cover onto the chassis and slide forward until the front edge of the system cover is pressed up against the back edge of the front drive bay. 2. Hand tighten the two captive thumb screws at the back of the chassis. 3. Using a screwdriver, install the top cover screw(s). ProStream X 2.4.x Installation Guide...
  • Page 30: Rack Mounting The Chassis

    Chapter 3: Installing optional cards Example: Rack mounting the chassis Be sure that you review the chassis warnings for rack mounting and servicing this device before beginning this procedure. CAUTION: The front panel is susceptible to electrostatic discharge (ESD) when the bezel is removed.
  • Page 31 3. Pull the blue release button in the inner member to release the lock and allow the chassis to slide into the rack. 4. Install the bottom-most screw at the front to secure the chassis to the rack. ProStream X 2.4.x Installation Guide...
  • Page 32 Chapter 3: Installing optional cards What to do next Ensure that the following guidelines are met before operating the device in the rack: • The ambient temperature around the unit (which may be higher than room temperature) is within the limit specified for the unit.
  • Page 33: Chapter 4: Upgrading The Prostream Firmware

    Chapter 4 Upgrading the ProStream firmware You can upgrade the ProStream firmware through the Stand-alone GUI (SAG) or NMX. • Upgrading the ProStream firmware via Stand-alone GUI (SAG) • Upgrading the ProStream firmware via NMX Upgrading the ProStream firmware via Stand-alone GUI (SAG) You can either upgrade the firmware from a local server or an external server.
  • Page 34: Upgrading The Firmware From An External Server

    Chapter 4: Upgrading the ProStream firmware NOTE: In this procedure we use Install and Activate. Result: A progress bar shows the progress of the version transfer, installation, and activation. Warning: During the transfer, do not close the web browser and do not reset the device.
  • Page 35: Upgrading The Prostream Firmware Via Nmx

    5. Start the upgrade by clicking Start File Download. Result: An alarm appears while the upgrade is in progress. After the upgrade, the device is rebooted and the alarm is remitted. ProStream X 2.4.x Installation Guide...
  • Page 36: Appendix A: Contacting Harmonic Technical Support

    • Harmonic corporate contact information Harmonic Technical Assistance Center contact information A list of phone numbers, e-mail addresses, and important links for the Harmonic Technical Assistance Center (TAC). Table A-1: Harmonic Technical Assistance Center phone numbers and email addresses Region...
  • Page 37: Harmonic Corporate Contact Information

    Phone numbers and addresses for the corporate office. Harmonic corporate address 4300 North First Street San Jose, CA 95134 U.S.A. Harmonic corporate telephone numbers Tel. 1.800.788.1330 (from the U.S. and Canada) Tel. +1.408.542.2500 (outside the U.S. and Canada) Fax.+1.408.542.2511 ProStream X 2.4.x Installation Guide...
  • Page 38: Appendix B: Safety And Regulatory Compliance Information

    Legal disclaimer: Information in this document is provided in connection with Harmonic products. Unless otherwise agreed in writing Harmonic products are not designed nor intended for any application in which the failure of the product could cause personal injury or death.
  • Page 39: Safety Symbols & Safety, Warning & Caution Instructions

    To avoid personal injury or property damage, before you begin installing or replacing the product, read, observe, and adhere to all the following safety instructions and information. Harmonic products and/or product packaging may be marked with the safety symbols used throughout this document, when it is necessary to alert operators, users, and service providers to pertinent safety instructions in the manuals.
  • Page 40 Appendix B: Safety and regulatory compliance information Mark Notes Chassis warning • Before connecting or disconnecting ground or power wires to the chassis, ensure that power is removed from the DC circuit. • To prevent personal injury or damage to the chassis, lift the unit only by using handles that are an integral part of the chassis, or by holding the chassis underneath its lower edge.
  • Page 41: Symboles De Sécurité De Sécurité, D'avertissement Et Attention Instructions

    Risk of explosion if battery is replaced incorrectly or with an incorrect type. • Dispose of used batteries according to the manufacturer's instructions. • There are no user-serviceable batteries inside Harmonic products. Refer to Harmonic qualified personnel only to service the replaceable batteries. Caution Symboles de sécurité de sécurité, d'avertissement et Attention Instructions Comprendre la signification des différents symboles de sécurité...
  • Page 42 Appendix B: Safety and regulatory compliance information de sécurité utilisés dans le présent document, lorsque cela est nécessaire pour alerter les opérateurs, les utilisateurs et les fournisseurs de services de consignes de sécurité pertinentes dans les manuels. Mark Notes Installation ou remplacement de l'unité de produit avertissement •...
  • Page 43 Pour éviter l'électrocution, assurez-vous que le rack a bien été mis à la terre avant de mettre l'unité en marche. Lors du retrait de l'unité, retirer le raccordement de terre seulement après avoir mis l'unité à l'arrêt et l'avoir débranchée. ProStream X 2.4.x Installation Guide...
  • Page 44: Sicherheit Symbole Und Sicherheit, Achtung & Vorsicht Anleitung

    • Mettre au rebut les batteries usagees conformement aux instructions du fabricant. • Les batteries des produits Harmonic ne peuvent pas être réparées ni entretenues par l'utilisateur. Ne confier l'entretien des batteries remplaçables Attention qu'à du personnel compétent de Harmonic.
  • Page 45 Stellen Sie sicher, dass die Montage des Gerätes durch mechanische Belastung Werkzeuge sollten nicht gefährlichen Bedingungen zu induzieren. • Um das Risiko von möglichen elektrischen Schlag zu vermeiden, muss mit einer angemessenen Erdung für Rack und jedes Gerät installiert ist implementiert werden. ProStream X 2.4.x Installation Guide...
  • Page 46 Appendix B: Safety and regulatory compliance information Mark Notes Chassis Warnung • Gleichstrom-Unterbrechung Bevor Sie Erdungs- oder Stromkabel an das Chassis anschließen oder von ihm abtrennen, ist sicherzustellen, daß der Gleichstrom-Stromkreis unterbrochen ist. • Um Verletzungen und Beschädigung des Chassis zu vermeiden, sollten Sie das Chassis nicht an den Henkeln auf den Elementen (wie z.B.
  • Page 47 • Um einen Stromschlag zu vermeiden, sicherzustellen, dass die Zahnstange wurde korrekt vor dem Einschalten des Gerätes geerdet. Beim Entfernen der Einheit entfernen Sie die Masseverbindung nur, nachdem das Gerät ausgeschaltet und der Netzstecker gezogen. ProStream X 2.4.x Installation Guide...
  • Page 48: Preparing The Site

    • Entsorgen Sie die benutzten Batterien nach den Anweisungen des Herstellers. • Es gibt keine zu wartenden Akkus im Harmonic Produkte. Siehe Harmonic qualifiziertes Personal, um die austauschbare Batterien Service Vorsich Preparing the site Make the equipment site ready for installation and use.
  • Page 49 Do not move or ship equipment unless it is correctly packed in its original wrapping and shipping containers. ◦ Only allow Harmonic trained personnel to undertake equipment service and maintenance. Do not permit unqualified personnel to operate the unit. ◦...
  • Page 50: Disassembling An End-Of-Life Product

    Review guidance on responsible product disposal and recycling of a product. For disassembly instructions, please call the technical support in order to remove components requiring selective treatment, as defined by the EU WEEE Directive (2012/19/EU). See Harmonic Technical Assistance Center contact information.
  • Page 51: Safety Rules (English)

    Le personnel du recycleur doit avoir de l'expérience des outils de démontage de l'appareil. Les produits Harmonic ne doivent pas être démontés par du personnel non qualifié. Une mauvaise connaissance des outils peut causer des dommages et des blessures.
  • Page 52 FCC radio frequency emission limits. Modifications to this equipment not expressly approved by Harmonic may void the authority granted to the user by the FCC to operate this equipment and you may be required to correct any interference to radio or television communications at your own expense.
  • Page 53: Product Regulatory Compliance

    Please visit Harmonic Product Regulatory Compliance page to view information on applied safety & EMC standards and regulatory marks on Harmonic products. You can also email us at regulatory.compliance@harmonicinc.com for assistance on regulatory compliance for Harmonic products. ProStream X 2.4.x Installation Guide...
  • Page 54: Product Regulatory Compliance Markings

    Appendix B: Safety and regulatory compliance information Product regulatory compliance markings Understand the meaning of different product regulatory compliance markings. Country/ Testing standard/ Certification Regulatory Product marks region specification type mark name USA/ Safety NRTL EN 60950- Canada (National 1:2006+A11:2009+A Recognized 1:2010+A12:2011+A Test...
  • Page 55 Russia TR CU 004/2011 Safety and TR CU 020/2011 China Safety and GB4943.1-2011 GB9254-2008 GB17625.1-2012 India IS 13252 (Part 1): Safety "Self Declaration - 2010 Compulsory Conforming to IS Registration 13252 (Part 1):2010, R- XXXXXXXX" ProStream X 2.4.x Installation Guide...
  • Page 56: Product Environmental Compliance

    Restricted substance statement Harmonic products contain less than the permitted limits for the six restricted substances except where exemptions published in the RoHS2 Directive are applicable. This statement is based on vendor-supplied analysis or material certifications, and/or lab test results of the component raw materials used in the manufacture of Harmonic products.
  • Page 57: Eu Reach

    European Union regulation on chemicals and their safe use which came into force in June, 2007. Harmonic supports the basic aim of REACH in improving the protection of human health and environment through the better and earlier identification of intrinsic properties of chemical substances. Harmonic products are considered "articles"...
  • Page 58 Appendix B: Safety and regulatory compliance information 有毒有害物质或元素 (Hazardous substance) 部件名称 (Part name) 铅 汞 镉 六价铬 多溴联苯 多溴二苯 醚 (PB) (Hg) (Cd) (CrVI) (PBB) (PBDE) 印刷线路板 (Printed circuit assemblies) 机械组件 (Mechanical subassemblies) 光学组件 (Optical subassemblies) 电源 (Power supplies) 缆线 / 线 束...
  • Page 59: Taiwan Bsmi Rohs

    Note 2: "O" indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence. 備考 3. 〝–〞係指該項限用物質為排除項目。 Note 3: The "–" indicates that the restricted substance corresponds to the exemption. ProStream X 2.4.x Installation Guide...
  • Page 60: Other Rohs And Reach Type Regulations

    Appendix B: Safety and regulatory compliance information Other RoHS and REACH type regulations Harmonic will comply with RoHS and REACH type regulations evolving in other countries, if they become relevant to our products or in markets where we sell our products.
  • Page 61: Compliance With Country Specific Environmental, Safety And Emc Standards

    Harmonic’s WEEE Take-Back program for product disposal. Harmonic will pay for the cost of shipping and will provide a Certificate of Recycling or a Certificate of Destruction upon request. For more information on collection, reuse and recycling or to initiate the WEEE take-back process, please complete the form at http://www.harmonicinc.com/webform/weee-...
  • Page 62 Copyright © 2018 Harmonic Inc. All rights reserved.

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