IBM Academic System 6152 Quick Reference page 58

SOFTWARE ACTION
PROBLEMS
Is your software
To determine if problems are caused by the software,
program OK? check to see if:
1. Your computer meets the minimum requirements
to use the software. Refer to the manuals
supplied with the software to verify this.
2. The software is designed to operate on your
computer.
3.
Other software works on your computer.
4. The software you are using works on another
computer.
5. You received any error messages when using the
software program, and that you referred to the
manuals supplied with the software for a
description of the messages and solutions to the
problem.
If the above items are correct and the problem
remains, contact an IBM service technician for help.
INTERMITTENT ACTION
PROBLEMS
Does your A problem may be difficult to find because it occurs
computer have just once in a while. If your computer has such a
an intermittent problem, check to see that:
problem?
1. All cables and cords are tightly connected to the
rear of the system unit and attached options.
2.
When the computer is turned on, air flows from
the rear of the system unit at the fan grill. If there
is no air flow, the fan is not working. This causes
the system unit to overheat and turn itself off.
If the above items are correct and the problem
remains, write down what the problem is and what the
computer is doing when the problem occurs. Then
contact an IBM service technician for help.
Solving Computer Problems
47