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TROUBLE SHOOTING
- Depending on the chronothermostat version, special characters such as
"&" "!" ". " "_" "/" may not be detected.
In this case replace the router name (SSID) using letters and
numbers. Same for the password.
- The chronothermostat connects exclusively to 2.4 GHz networks.
In the case of routers covering from 2.4 to 5 GH z it may in some
cases be necessary to separate the two frequencies, then name
an SSID for 2.4 GHz and one for 5 GHz.
- Wi-Fi signal repeaters may in some cases reduce the BLISS operation.
If you have problems, try moving it near the router.
- The router must support WPA2 encryption.
BLISS does not work on corporate networks (enterprise networks).
- Respect uppercase, lowercase letters and special characters in the
SSID and password.
Remove any empty spaces inserted inadvertently at the end of the
data entered.
- The APP works with: Android 5.0 or later
INDICATION OF ERRORS (ACCORDING TO VERSION)
ER0 GENERIC ERROR
ER1 INTERNET FAILURE
ADSL off / WiFi too distant / WiFi traffic congested /
Network name SSID or PW incorrect
ER2 DATA CONNECTION MADE BUT BLISS DID NOT RECEIVE ANSWER
Unstable or congested data traffic /
Communication problems with reception from the cloud
ER3 DATA RECEIVED CORRUPTED
Connection failure during a communication with the cloud /
Very disturbed line
ANTENNA SIGNAL
On the APP it is advisable to check for a BLISS signal of at least 3 notches
to ensure a good operation.
18
IOS 10.0 or later
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