Sony XBR43X800H Manual page 6

displayed.
OLED panel (only models equippedwith an OLED panel)
Keyboard
Broadcast reception
Check these things first to troubleshoot your TV reception.
Block noise or an error message appears and you cannot watch broadcasts.
Ghosting or double images appear.
Only snow noise or a black picture appears on the screen.
There is picture or sound noise when viewing an analog TV channel.
Some channels are blank.
Poor reception or poor picture quality with digital broadcasts.
You cannot view digital channels.
You cannot receive or select channels.
Some digital cable channels are not displayed.
Broadcast HD formats have poor quality.
Sound
No sound but good picture.
Audio noise.
No audio or low audio with a home theater system.
Distorted sound.
You want to output sound from both the headphones/Bluetooth audio device/
audio system and the TV speakers.
You are concerned about a delay between the picture and sound.
No TV sounds such as operation sound or audio response.
You cannot establish an eARC connection.
You cannot use voice search with the Google Assistant* with the built-in MIC
(only TVs with a built-in MIC).
You can hear a slight noise from the TV speakers (only models with TV center
speaker mode).
Network (Internet/home)/apps
The TV cannot connect to the Internet/Network.
The picture and/or sound quality from streaming apps is poor.
Your TV cannot connect to the server.
You can connect to the Internet, but not to certain apps and services.
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