Sony XBR43X800H Manual page 268

Help Guide | The TV cannot connect to the Internet/Network.
Getting Started
Watching TV
Using the TV with Other Devices
Connecting to a Network
Settings
Troubleshooting
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Help Guide
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The TV cannot connect to the Internet/Network.
The TV cannot connect to the
Internet/Network.
If the wireless network does not connect or disconnects, try the following.
Press the HOME button and check that the following setting is
enabled.
[Settings] — [Network & Internet] — [Wi-Fi]
Check the installation location of the TV and wireless router. Signal
condition may be affected by the following:
Turn the wireless router off and then on again.
If the network name (SSID) of the wireless router to which you want to
connect is not displayed, select [[Manual entry]] to enter a network
name (SSID).
If the problem is not resolved even after the procedures above or if you
cannot connect even with a wired network, check the status of the
network connection.
Checking the status of the network
connection
1
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Troubleshooting Network (Internet/home)/apps
Other wireless devices, microwaves, fluorescent lights, etc., are
placed nearby.
There are floors or walls between the wireless router and TV.
Press the HOME button, then select [Settings] — [Network &
Internet] — [Network status] — [Check Connection].
Check your network connections and/or server's instruction
manual for connection information, or contact the person who set
up the network (network administrator).
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