You Are Concerned About An Image Retention - Sony XBR43X800H Manual

Help Guide
[119] Troubleshooting | Picture (quality)/screen | OLED panel (only models equipped with an OLED
panel)
The message [Panel refresh did not finish] is
displayed. (only models equipped with an OLED
panel)
Panel refresh automatically runs after the TV has been used for a long period of time to reduce image
retention. If the TV is turned on, the AC power cord (mains lead) is unplugged, or the ambient
temperature falls outside of the range between 10°C (50°F) and 40°C (104°F) during the panel refresh,
the process will not complete and this message will appear.
If panel refresh started automatically, it will restart when you turn off the TV with the remote control.
If panel refresh was initiated manually, you must select it again.
[120] Troubleshooting | Picture (quality)/screen | OLED panel (only models equipped with an OLED
panel)
You are concerned about an image retention. (only
models equipped with an OLED panel)
If the same image is displayed repeatedly or for long periods of time, image retention may occur.
The TV has two functions, [Pixel shift] and [Panel refresh], that are designed to reduce image retention.
You can also perform [Panel refresh] manually.
1
Press the HOME button, then select [Settings] — [Display & Sound] — [Expert panel
settings] — [Panel refresh].
Hint
[Pixel shift] is a feature that helps prevents image retention by automatically moving the image at
fixed intervals. Under normal circumstances, keep this option enabled.
To reduce image retention, we recommend that you turn off the TV on a daily basis for more
than four hours using the remote control or the power button on the TV.
Note
Manually perform panel refresh only when image retention is particularly noticeable. As a
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