Sony XBR43X800H Manual page 155

Help Guide
Check your LAN cable/wireless connection or your server. The TV may have lost connection with
the server.
Perform [Server diagnostics] to check if your media server is communicating properly with the TV.
Press the HOME button, then select [Settings] — [Network & Internet] — [Home network] — [Server
diagnostics].
Related topics
Home network features
The TV cannot connect to the Internet/Network.
[151] Troubleshooting | Network (Internet/home)/apps
You can connect to the Internet, but not to certain
apps and services.
The date and time settings of this TV may be incorrect. Depending on certain apps and services,
you may not be able to connect to those apps and services if the time is incorrect.
If the time is incorrect, press the HOME button, then select [Settings] — enable [Automatic date &
time] in [Device Preferences] — [Date & time].
Check that the LAN cable and AC power cord (mains lead) of the router/modem has been properly
connected.
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Your router/modem must first be setup to connect to the Internet. Contact your Internet service
provider for router/modem settings.
Try using apps later. The app content provider's server may be out of service.
Hint
For more information, please visit the Sony support website.
Support Site
Related topics
Connecting to a network using a LAN cable
Using Wi-Fi to connect the TV to the Internet/Network
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