Using The Index Voice Service; Customising Your Mailbox - Avaya INDeX 9.2+ 20DT User Manual

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Using the INDeX Voice Service

When Message From VoiceMail appears on your display, you access your messages as
follows:
1.
Press MENU and
2.
Press
• For a 20DT twinned with an extension:
Press #, dial your twinned extension number, your password and follow the audible
prompts to either listen to your messages, send a message or action your
message(s).
• For an individual 20DT:
Dial the number displayed, password and follow the audible prompts to either listen
to your messages, send a message or action your message(s).
3.
Press MENU to finish.

Customising Your Mailbox

You can customise your mailbox in many ways. It is essential that you set a passcode to
keep your mailbox private. Regularly update your passcode to maximise security.
To customise your mailbox:
1.
Press
2.
When answered, dial # for the message desk.
3.
Dial your ID.
4.
You will hear the voice manager greeting telling you what messages you have.
Dial 7 and select one of the following.
• Temporary Greeting: Dial 0. This replaces your permanent greeting until it is
automatically deleted at a set time; which is defined by your system manager
(___:___
• Record Name: Dial 1.
• Set Password: Dial 2. Do not set an obvious password such as 1234, 0000 or your
extension number.
• Day Alert Option: Dial 3. During day service, the Voice Manager rings this number
if you have new messages. This is not used if you set a Message Light option.
• Permanent Greeting: Dial 4. The Voice Manager plays this prompt either when no
temporary greeting is set or when callers are diverted to your mailbox.
• Other Options: Dial
INDeX DECT 20DT Handset User's Guide
38DHB0002UKCW – Issue 7 (10/03)
. Press > until VOICE appears and then press
and either:
and dial the Voice Manager extension number (________).
(_____)
and your password.
am/pm).
and listen to the instructions given.
INDeX Functions - Page 17
Using the INDeX Voice Service - Page 17
.
INDeX Functions

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