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Yealink T48S Series Quick Start Manual

Executive desktop telephones
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Executive
Desktop
Telephones
Quick Start Guide

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Summary of Contents for Yealink T48S Series

  • Page 1 Executive Desktop Telephones Quick Start Guide...

  • Page 2: What's Covered

    What's Covered • Overview of phone • Place and receive calls • Place calls on hold • Redial and viewing local call history • Make a conference call • Parking a call • Transferring a call • Access your voicemail •...

  • Page 3: Phone Keys

    Phone Keys Menu. Turns Headset Off/On. Turns Speakerphone Off/On. Mutes/Unmutes Speaker. Holds/Resumes a Call Transfers a Call. Connects to Voicemail. Left/Right Selects Accounts or Call Lists Up/Down Selects Contacts or Entries Adjusts the Volume Confirms Actions. Answers Incoming Calls. Cancels Actions. Rejects Incoming Calls.

  • Page 4: Place A Call

    Place a Call Only one call can be Active at any time. To Place a call, do one of the following: • Use the handset, headset or speakerphone, first. Enter the phone number and Send/# • Enter the phone number and Send/#. Use the handset, headset or speakerphone.
  • Page 5 Place a Call Cont. To place a new call during an Active call, do one of the following: • Press a Line key. The Active call is placed on Hold. Enter the phone number and Send/#. • Press Hold to place the Active call on Hold. Press NewCall.

  • Page 6: Hold And Resume A Call

    Hold and Resume a Call • When a call is placed on Hold, the caller will hear music on hold and unable to communicate with others on the line. Multiple calls can be on Hold. • During an Active call, select Hold. To resume, select the Held call and press Resume.

  • Page 7: Redial A Call

    Redial a Call Redial options include: • Redial the last dialed number: press Redial twice. • Redial a previously dialed number: press Redial once to enter Placed Calls list. Use the up/down arrows to select the number and Redial or Send.

  • Page 8: Answer A Call

    Answer a Call • Use the handset, headset or speakerphone. • To answer a new call while on an Active call, press Answer. The current call is placed on Hold.

  • Page 9: Forward A Call

    Forward a Call To manually Forward incoming calls: While the phone is ringing, press FWD. Enter a phone number and Send. To automatically Forward all calls: Select Menu > Features > Call Forward. Select a Line, if available. Select a Forwarding Type (Always, Busy, No Answer). If No Answer is selected, enter the number of rings or ring time before the call is forwarded.

  • Page 10: End A Call

    End a Call • To end an Active call, replace the handset, press the headset or speakerphone key or End Call. • To end a Held call, navigate to the call and press Resume > End Call.

  • Page 11: Transfer A Call

    Transfer a Call Transfer a call as follows: • Blind (automatic) - Press Transfer. Enter a number or select a Contact and Trans. • Attended (introduction) - Press Transfer. Enter a number or select a Contact and Send. Press Transfer after the Contact answers.

  • Page 12: Park A Call

    Park a Call If available, Park is used to place an Active call on Hold at one extension and pick it up at a different extension using one of the following methods: Softkey method: To Park an Active call, press the Park soft key. To Retrieve a parked call, press the appropriate Line or key.

  • Page 13: Do Not Disturb (Dnd)

    Do Not Disturb (DND) When Do Not Disturb is enabled, the phone does not ring, and calls follow the next step in the extension’s Find Me/Follow Me rule. (If find-me- follow- has been configured) To enable/disable Do Not Disturb, press DND.
  • Page 14 Local Call History The History list holds up to 100 entries and includes missed, received and placed calls. Icons indicate Placed, Received, Missed or Forwarded calls. Press the left/right arrow keys to switch among call lists. 1. Press History when phone is idle and arrow up/ down to scroll through the list.

  • Page 15: Conference Calls

    Conference Calls The phone supports up to three parties (including yourself) in a conference call. To initiate a Conference Call with two Contacts: Enter a phone number or use a Directory or call list to call a Contact. . After the call connects, select Conference. Call the next Contact and select Conference or Send After the call connects, select Conference again.
  • Page 16 Conference Calls Cont. To Manage individual participants: • Press Manage to select the required party, and press: FarMute to mute the party. The muted party can hear everyone, but no one can hear the muted party. Remove to remove the party from the call. New Call to place a new call.

  • Page 17: Mute Microphone

    Mute Microphone To enable/disable the phone’s microphone, press Mute.

  • Page 18: Adjust Volume

    Adjust Volume Press Volume up/down during a call to change Active call volume, or when the phone is idle or ringing to change ringer volume.

  • Page 19: Speed Dial

    Speed Dial If available, use Speed Dial and BLF for frequently used or hard to remember numbers by assigning a phone number to a digit key. Contact Slappey Help Desk to determine which options may be available to set up Speed Dial: •...
  • Page 20 Access Web Portal • Navigate to pbx.slappey.com (recommend using Google Chrome to enable all of the features. • Type in your extension@domain.com and passwo rd setup. If you don’t know this info contact Slappey Help Desk • Here you can also access your voicemail, view call history on the oprtal, edit call flow, and program line keys.
  • Page 21 Voicemail On the Phone • To retrieve Voicemails, press Message, you will be prompted to enter your pin for your account. • To retrieve Voicemail from a phone that is not yours, dial 5000, enter your extension number and then your pin. On the Portal •...
  • Page 22 View Call History on Portal • Select Call History on nav bar. • Able to filter by Date, Caller Number, Dialed Number and Call Type • Can export to CSV if needed...
  • Page 23 Edit Call Flow • Select Answering Rules on nav bar. • Identify the active answering rule, typically default and click the edit (pencil) icon. • On this form your can select the following • Always – Will send all of your calls to this destination extension or 10 digit outside line •...
  • Page 24 Program Line Keys • Select Phones on nav bar. Can view transcriptions here as well. • Identify the phone you want to...

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