Microsoft Surface Laptop Manual page 9

Limited hardware warranty & agreement
With the Manufacturer's Limited Hardware Warranty & Agreement, you get:
• One year of warranty for hardware defects and malfunctions
• 90 days of technical support for preinstalled software from the experts at the Microsoft
Answer Desk for Surface
To see the full terms of the Limited Warranty & Agreement, go to aka.ms/surface-warranty.
Or you can find it in the Surface app.
• Select the Start button and enter Surface in the search box, then select the Surface app in
the list of results.
If you live in the United States, please read the binding arbitration clause and class action
waiver in Section 11 at aka.ms/us-hw-warr-arbitration-clause. It affects how disputes
between you and Microsoft are resolved. It binds you and Microsoft. Disputes are resolved
individually before a neutral arbitrator whose decision will be final—not before a judge or jury,
and not in a class or representative proceeding.
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