SHOWTEC Mistique Manual
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SHOWTEC Mistique Manual

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MANUAL
ENGLISH
Mistique
V2
Ordercode: 60769
Highlite International B.V. – Vestastraat 2 – 6468 EX – Kerkrade – the Netherlands

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Summary of Contents for SHOWTEC Mistique

  • Page 1 MANUAL ENGLISH Mistique Ordercode: 60769 Highlite International B.V. – Vestastraat 2 – 6468 EX – Kerkrade – the Netherlands...

  • Page 2: Table Of Contents

    Setup and Operation ..............................12 Remove cover and fan to change output direction ..................12 Add hazer liquid to the tank .............................13 Start-up..................................14 Control Modes ................................16 One Mistique (Stand-alone) ..........................16 Multiple Mistiques (DMX Control) ..........................16 Fixture Linking ................................17 Data Cabling ................................17 Control Panel ................................18 Control Mode ................................18...
  • Page 3 Mistique 8.3 Setting ..................................41 8.3.1 LCD Backlight ..............................42 8.3.2 Auto Start .................................42 8.3.3 Factory Reset..............................43 8.3.4 Language ................................44 8.3.5 Software Update ............................45 8.3.6 Keypad Sound ..............................46 DMX Channels ................................47 1 channel ..................................47 3 channels .................................47 5 channels .................................47 Maintenance ..................................48 Automatic Cleaning Procedure ..........................48...

  • Page 4: Warning

    Mistique Warning Unpacking Instructions Immediately upon receiving this product, carefully unpack the carton and check the contents to ensure that all parts are present and have been received in good condition. Notify the dealer immediately and retain packing material for inspection if any parts appear damaged from shipping or the carton itself shows signs of mishandling.
  • Page 5 Check the device and the CO hose from time to time. ● If text and/or icons are missing, damaged or illegible on the Mistique, they should be replaced ● Always drain tank before shipping or otherwise transporting this unit. ●...

  • Page 6: Co 2 Use

    ● If the Mistique fails to work properly, discontinue use immediately. Drain all haze liquid from the tank, pack the unit securely (preferably in the original packing material), and return it to your Showtec dealer for service.

  • Page 7: Operating Determinations

    Showtec is not liable for any consequential loss in the event of an Mistique breakdown. This user manual has been drawn up with the utmost care. Showtec cannot be held responsible for any mistakes made in this publication or for any consequences thereof.

  • Page 8: Return Procedure

    Mistique Return Procedure Returned merchandise must be sent prepaid and in the original packing, call tags will not be issued. Package must be clearly labeled with a Return Authorization Number (RMA number). Products returned without an RMA number will be refused. Highlite will not accept the returned goods or any responsibility.

  • Page 9: Description Of The Device

    Mistique Description of the device Features The Mistique is a powerful hazer machine. This hazer produces an extremely fine haze due to the combination of low pressurised CO and a high quality oil-based dedicated hazer liquid. ● Input Voltage: 100–240 V AC, 50/60 Hz ●...

  • Page 10: Frontside

    Mistique Frontside Fig. 01 01) Fan 02) Plug with adapter for power to the fan 03) Output nozzle 04) Carry handle 05) MHL fluid tank (2,5 L) Note: You can only fill 75 % of the tank, due to compression (that is, not more than 2 L in the tank).

  • Page 11: Backside

    Press and hold down for 3 seconds to activate the menu. You can check/ change your settings without connecting the Mistique to the mains power. Note: You cannot haze without connecting the Mistique to the mains power. 15) 5-pin DMX signal connector OUT...

  • Page 12: Installation

    Use the Mistique only with MHL-2 hazer fluid (60569). Any other types of liquid can damage the unit. The unit can also be operated at floor level or sitting on any regular surface as well.

  • Page 13: Setup And Operation

    Note: The Mistique needs a CO connection with a gas tank to create haze. Note: Installation and operation of the Mistique requires professional and trained personnel. Remove cover and fan to change output direction You can change the output direction by removing the metal cover or by turning the fan upside-down.

  • Page 14: Add Hazer Liquid To The Tank

    Mistique Add hazer liquid to the tank Note: You can only fill 75 % of the tank, due to compression (that is, not more than 2 L in the tank). Be careful not to exceed the maximum fluid level. This can lead to pressure errors or can damage the device.

  • Page 15: Start-Up

    Mistique Start-up 01) Put the Mistique Hazer on a flat surface and keep a minimum of 50 cm distance from any objects. Make sure there is enough room to install all cables and CO hoses. 02) Slowly fill in the liquid tank with the designated MHL-2 hazer fluid.
  • Page 16 10) Close the CO now. 11) The counter will count down from 10 to zero. 12) Let the Mistique decompress and please wait until the pressure is down. 13) Now you can decouple the CO hose and the power cable.

  • Page 17: Control Modes

    02) Plug the end of the electric mains power cord into a proper electric power supply socket. 03) When the Mistique is not connected by a DMX cable, it functions as a stand-alone device. 04) Please see page 31 for more information about the stand alone mode.

  • Page 18: Fixture Linking

    DAP Audio 110 Ohm cable with digital signal transmission. Ordercode FL0975 (0,75 m), FL09150 (1,5 m), FL093 (3 m), FL096 (6 m), FL0910 (10 m), FL0915 (15 m), FL0920 (20 m). The Mistique can be operated with a controller in control mode or without the controller in stand-alone mode.

  • Page 19: Control Panel

    When using multiple Mistiques, make sure you set the DMX addresses right. Therefore, the DMX address of the first Mistique should be 1(001); the DMX address of the second Mistique should be 1+5=6 (006); the DMX address of the third Mistique should be 6+5=11 (011), etc.

  • Page 20: Menu Overview

    Mistique Menu Overview Ordercode: 60769...
  • Page 21 Mistique Ordercode: 60769...
  • Page 22 Mistique Ordercode: 60769...
  • Page 23 Mistique Ordercode: 60769...

  • Page 24: Main Menu Options

    Mistique Main Menu Options Timer 1 Timer 2 DMX Mode Power OFF Manual Mode Clean Mode Heater Menu Ordercode: 60769...

  • Page 25: Status Menu

    Mistique Status Menu With this menu you see the status of your Mistique. 1) Heater temperature percentage 2) Output pressure value 3) WDMX signal strength Ready Heating coil is on + detected pressure error Temperature error + detected pressure error...

  • Page 26: Timer 1

    Mistique 1. Timer 1 With this menu you can set the Timer settings. 01) Press to open the menu. 02) The next window will show the current settings: 03) Press START to start hazing with the current settings or press CONFIG to adjust them.

  • Page 27: Duration

    Mistique 1.2 Duration 01) Press CONFIRM to enter the duration menu. 02) Press UP/DOWN to adjust the timer duration. The adjustment range is between 1–200 min. 03) Press CONFIRM to confirm your setting. 1.3 Output Level 01) Press CONFIRM to enter the output level menu.

  • Page 28: Fan Level

    Mistique 1.4 Fan Level 01) Press CONFIRM to enter the fan level menu. 02) Press UP/DOWN to adjust the fan level. The adjustment range is between 20–100 %. 03) Press CONFIRM to confirm your setting. 2. Timer 2 With this menu you can set the Timer settings for Timer 2.

  • Page 29: Dmx Channel

    Mistique 3. DMX Channel With this menu you can set the desired DMX operating mode. 01) Press to open the menu. 02) The next window will show the current settings: 03) Press CONFIG to adjust the current settings. 04) If you have chosen CONFIG, press UP/DOWN to choose one of the 4 settings: ●...

  • Page 30: Channel Mode

    Mistique 01) Press CONFIRM to enter the address menu, the display will show: 02) Press the buttons to set the desired DMX address. ● If you choose the 1CH configuration, the adjustment range is between 1–511. ● If you choose the 3 CH configuration, the adjustment range is between 1–509.

  • Page 31: Link Mode

    Mistique 3.3 Link Mode 01) Press CONFIRM to enter the Link Mode menu. 02) Press UP/DOWN to select one of the 2 modes: ● Wireless ● Wired 03) Press CONFIRM to confirm your setting. 3.4 Wireless Mode 01) Press CONFIRM to enter the wireless menu.

  • Page 32: Power Off

    03) Close the CO now. 04) The counter will count down from 10 to zero. 05) Let the Mistique decompress and please wait until the pressure is down. 06) Now you can decouple the CO hose and the power cable.

  • Page 33: Output Level

    Mistique 5.1 Output Level 01) Press CONFIRM to enter the output level menu. 02) Press UP/DOWN to adjust the output level. The adjustment range is between 5–40 psi. 03) Press CONFIRM to confirm your setting. 5.2 Fan Level 01) Press CONFIRM to enter the fan level menu.

  • Page 34: Clean

    02) The next window will show: 03) Press CONFIRM to start the cleaning process. 04) Once the countdown reaches 0.00, cleaning is finished and the Mistique machine is ready for use. 7. Heater With this menu you can start the heater.
  • Page 35 Mistique Heater is ON, but Mistique is not ready to haze. Heater is ON and Mistique is ready to haze. 05) If you press START button again the heating process will stop and the display will show: Ordercode: 60769...

  • Page 36: Menu

    Mistique 8. Menu With this menu you can open the entire menu and view all settings. 01) Press the to open the menu. 02) Press the UP/DOWN buttons to choose one of the 3 settings: ● DMX Setup ● Information ●...

  • Page 37: Channel Mode

    Mistique 01) Press CONFIRM to enter the address menu, the display will show: 02) Press the buttons to set the desired DMX address. ● If you choose the 1CH configuration, the adjustment range is between 1–511. ● If you choose the 3CH configuration, the adjustment range is between 1–509.

  • Page 38: Link Mode

    Mistique 8.1.3 Link Mode 01) Press CONFIRM to enter the Link Mode menu. 02) Press UP/DOWN to select one of the 2 modes: ● Wireless ● Wired 03) Press CONFIRM to confirm your setting. 8.1.4 Wireless Mode 01) Press CONFIRM to enter the wireless menu.

  • Page 39: Information

    Mistique 8.2 Information 01) Press CONFIRM to enter the Information menu. 02) Press the UP/DOWN buttons to choose one of the 5 settings: ● Software Version ● Wireless Signal ● Temperature ● Pressure ● Operating Hours 8.2.1 Software Version 01) Press CONFIRM to enter the Software Version menu.

  • Page 40: Wireless Signal

    Mistique 8.2.2 Wireless Signal 01) Press CONFIRM to enter the Wireless Signal menu. 02) The next window will show the problems if the wireless connection had been lost or show the signal strength of your Wi-Fi signal: Problems wireless signal: W-DMX not assigned, No W-DMX signal or W-DMX Link lost (left to right)

  • Page 41: Temperature

    Mistique 4 different modes of wireless signal strength 8.2.3 Temperature 01) Press CONFIRM to enter the Temperature menu. 02) The next window will show you the current heater temperature. 8.2.4 Pressure 01) Press CONFIRM to enter the Pressure menu. The next window will show you the current pressure in psi.

  • Page 42: Operating Hours

    Mistique 8.2.5 Operating Hours 01) Press CONFIRM to enter the Operating Hours menu. 02) The next window will show the total operating hours of your Mistique hazer. 8.3 Setting 01) Press CONFIRM to enter the Information menu. 02) Press the UP/DOWN buttons to choose one of the 6 settings: ●...

  • Page 43: Lcd Backlight

    Mistique 8.3.1 LCD Backlight 01) Press CONFIRM to enter the LCD Backlight menu. 02) Press UP/DOWN to select one of the 4 backlight modes: ● Auto Off ● ● Normal ● High 04) Press CONFIRM to confirm your setting. 8.3.2 Auto Start 01) Press CONFIRM to enter the Auto Start menu.

  • Page 44: Factory Reset

    Mistique 8.3.3 Factory Reset 01) Press CONFIRM to enter the Factory Reset menu. 02) The next window will show: 03) Press CONFIRM to confirm your setting. 04) The device will now reset itself. Ordercode: 60769...

  • Page 45: Language

    Mistique 8.3.4 Language 01) Press CONFIRM to enter the Language menu. 02) Press UP/DOWN to select one of the 2 language modes: ● ● 03) Press CONFIRM to confirm your setting. Ordercode: 60769...

  • Page 46: Software Update

    Mistique 8.3.5 Software Update 01) It is not possible to update the Mistique without contacting your dealer. 02) Press CONFIRM to enter the Software Update menu. 03) The next window will show: 04) Press CONFIRM to go to the next step...

  • Page 47: Keypad Sound

    Mistique 06) You cannot update the Mistique yourself. 07) Please ask your dealer if a newer software version exists. 08) If so, send the device back to your dealer to have it updated. 09) Press CONFIRM to confirm your setting.

  • Page 48: Dmx Channels

    Mistique DMX Channels 1 channel Channel 1 – Output volume 0–4 5–255 5–40 psi 3 channels Channel 1 – Output volume 0–4 5–255 5–40 psi Channel 2 – Fan Speed 0–4 5–255 5–40 psi Channel 3 – Heating 0–127 128–255 5 channels Channel 1 –...

  • Page 49: Maintenance

    Automatic Protection Mechanism This device is equipped with an automatic Fail-Safe system to protect the haze machine. 01) The Mistique will only start operating when the heater reaches its working temperature, otherwise it remains in standby modus. 02) If an error occurs, the LCD display will show an error message (please see page 50) and stop working until the error is cleared.

  • Page 50: O-Ring Cleaning

    Mistique O-Ring Cleaning Please keep the O-ring on the thread (below the screw cap of the tank) clean. This will prevent the airtight seal from leaking air and hereby causing decompression of the liquid tank. Replacing a Fuse You do not have to replace the fuse on this device as the fuse (T8A, 250 V) is automatic.

  • Page 51: Troubleshooting

    If a problem occurs, carry out the steps below in sequence until a solution is found. Once the unit operates properly, do not carry out following steps. If the Mistique does not operate properly, refer servicing to a technician. 01) If you experience low output or no output at all, unplug immediately.

  • Page 52: Product Specifications

    Mistique Product Specifications Model: Mistique Input Voltage: 100–240 V AC, 50/60 Hz Power consumption: 1250 W max. Heating time: under 8 min. Maximum Output: 5000 cu.ft/min Output Direction: Up, down, forward Output Regulation: 5–40 psi Tank capacity: 2,5 L Liquid Type:...

  • Page 53: Dimensions

    Mistique Dimensions Ordercode: 60769...

  • Page 54: Notes

    Mistique Notes Ordercode: 60769...
  • Page 55 Mistique Ordercode: 60769...
  • Page 56 ©2020 Showtec...

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