Troubleshooting The Microprocessors - Dell PowerVault 500 Owner's Manual

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4. Open the system. See
Opening and Closing the
 
5. Ensure that each expansion card is firmly seated in its connector.
 
6. Close the system. See
Opening and Closing the
 
7. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
If the problem persists, go to the next step.
 
8. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
 
9. Open the system. See
Opening and Closing the
 
10. Remove all expansion cards installed in the system. See
 
11. Close the system. See
Opening and Closing the
 
12. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
 
13. Run the appropriate online diagnostic test.
If the tests fail, see
Getting
 
14. For each expansion card you removed in
a.  Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
b.  Open the system. See
c.  Reinstall one of the expansion cards.
d.  Close the system. See
e.  Run the appropriate diagnostic test.
If the tests fail, see
Getting
 Troubleshooting the Microprocessors
 
Problem
 Error message indicates a processor problem.
l
 Front-panel status LCD indicates a problem with the processors or system board.
l
 A heat sink is not installed for each processor.
l
 
Action
 
CAUTION:
Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.
Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the
computer and protecting against electrostatic discharge.
 
1. Run the appropriate online diagnostics test. See
 
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
 
3. Open the system. See
Opening and Closing the
 
4. Ensure that each processor and heat sink are properly installed. See Processors.
 
5. Close the system. See
Opening and Closing the
 
6. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
 
7. Run the appropriate online diagnostic test.
System.
System.
System.
Removing an Expansion
System.
Help.
step
10, perform the following steps:
Opening and Closing the
System.
Opening and Closing the
System.
Help.
Using Server Administrator
System.
System.
SeeInstalling an Expansion
Card.
Card.
Diagnostics.

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