Keurig Commercial K-Cup Series Owner's Manual page 11

Service
Beyond these recommended cleaning and maintenance procedures this
brewer is not user serviceable, for service please refer to the Warranty
section in this guide.
SECTION 4
Troubleshooting
SITUATION SOLUTION
Brewer does not have • Plug brewer into an independent outlet.
power • Check to be sure that it is plugged in securely.
• Make sure the Power Button is pressed and is
illuminated.
• Reset circuit breaker if necessary.
• Plug into a different outlet.
Brewer will not brew • If brewer is cold/frozen, wait for at least two
when used for the hours for it to reach room temperature before
first time powering on.
Brewer will not brew • Check to make sure there is water in the
Water Tank.
• Place a mug on the Drip Tray Plate.
• Check to be sure you are not using a clear, glass
mug. Cup sensor will not "read" the glass mug
and the PLACE CUP Light will flash.
Brewing a partial cup • The exit needle may be clogged (refer to page 9).
• Clean the K-Cup
rinse under faucet (refer to page 9).
• Descale the brewer (refer to page 9).
• If you have repeated the descale procedure on
your brewer two times and the brewer is still not
brewing, contact Customer Service at
1.888.CUP.BREW (287.2739).
Brewer shuts off • Check to make sure that there is a mug on the
automatically
Drip Tray Plate.
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® Pod Holder if necessary and