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TROUBLE SHOOTING
Malfunction
description
ER1 appears in the display
ER2 appears in the display
ER5 appears in the display
ER6 appears in the display
ER7 appears in the display
ER8 appears in the display
Malfunction
description
Nothing appears on the
display screen
Oven fails to work
White powder appears near
the steam outlet
Display is not working
normally
Water or steam leaks out
during cooking
Oven lamp fails to light
Fan motor fails to work
Buttons fail to work
No steam is produced
Explanation
Cavity high temperature protection
Steam plate high temperature protection
Steam plate sensor connection failure
Steam plate sensor connection failure
Cavity sensor connection failure
Cavity sensor connection failure
Causes
Oven is not connected to the power supply
Power cords fail to work
Power supply plug is not in proper position
Oven door is not closed properly
Water tank is not in proper position
Circuit board is damaged
Child safety lock is locked
Water is too hard
Display screen is damaged
Parts in circuit board are damaged
Oven door is not closed tightly
Sealing ring on door is damaged
Lamp is damaged
Master C.P.B is damaged
Motor is damaged
Master C.P.B is damaged
Conductive rubber buttons are damaged
Master C.P.B is damaged
Water tube is folded, stuffed or damaged
Water pump is damaged
Pouring system is not sealed well
Possible reasons
Temperature in cavity exceeds 250°C
Temperature of steam plate exceeds 180°C
Steam plate sensor connection failure, caused
by open circuit
Steam plate sensor connection failure,
causing of short circuit
Cavity sensor connection failure, caused by
open circuit
Cavity sensor connection failure, caused by
short circuit
Solutions
Connect to power supply
Contact after-sales service
Plug in the power supply again
Close the oven door again
Reposition the water tank
Contact after-sales service
Unlock the child safety lock
Use distilled water or proceed with
descaling more frequently
Contact after-sales service
Close the oven door tightly again
Contact after-sales service
EN
31
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