Page 1 Sprint User Guide A downloadable, printable guide to your HTC 10 and its features. Available applications and services are subject to change at any time.
Page 2: Table Of Contents
Table of Contents GETTING STARTED Important Information Radio Frequency Exposure Operating Instructions Important Note on Recoverable Data Introduction About the User Guide Access Instructions on Phone Launch the Guide Using the Phone Guide Check Basic Operations Screen Use for First-Time Users Set Up Your Phone Parts and Functions Charge the Battery SIM Card SD Card Insert SD Card Unmount the SD Card Format SD Card Remove SD Card Turn Your Phone On and Off Use the Touchscreen Activate Your Phone Complete the Setup Screens Transfer Content to Your New Phone Transfer Content from an Android Phone Transfer Content from an iPhone Transfer Content Between Your Phone and Computer Ways of Transferring Contacts and Other Content into Your Phone Basic Operations Basics Home Screen and Applications (Apps) List Onscreen Navigation Keys...
Page 3 Phone Settings Menu Using Quick Settings Capture Screenshots Portrait and Landscape Screen Orientation Applications Apps List Launch an App Phone Number Silent Mode Airplane Mode Working with Text Edit Text Enter Text by Typing Enter Text with Word Prediction Enter Text by Voice Adjust the Keyboard Settings Typing Faster and More Accurate Google Account Create a Google Account Sign In to Your Google Account Google Play Store Find and Install an App Request a Refund for a Paid App Update an App Uninstall an App Get Help with Google Play Google Wallet Android Pay Add a Payment Card Pay with Android Pay Fingerprint Scanner Add a Fingerprint the First Time Add, Remove, or Edit Fingerprints Lock and Unlock Your Screen Update Your Phone Update Your Phone Software...
Page 4 Update Your Profile Update Your PRL Your Phone's Home Screen Home Screen Basics Status Bar Notification Panel Manage App Notifications Front Indicator Light (LED) Change LED Notification Settings HTC BlinkFeed - Your Dynamic Home Screen Customize the Home Screen Choose a Home Screen Layout Set the Home Wallpaper Set Multiple Wallpapers Set a Time-based Wallpaper Organize Your Widget Panels Work with Stickers, Widgets and App Shortcuts HTC Sense Home Widget Customize the Lock Screen Themes Download Themes Bookmark Themes Create Themes Mix and Match Themes Find Your Themes Share Themes Delete a Theme Motion Launch Turn Motion Launch On or Off Wake Up to the Lock Screen Wake Up and Unlock Wake to the Home Widget Panel Wake to HTC BlinkFeed Launch the Camera Motion Launch Troubleshooting MAKING CONNECTIONS...
Page 5 Phone Calls and Voicemail Place and Answer Calls Call Using the Phone Dialer Call Emergency Numbers Call Using a Speed Dial Number Voice Dialing Call a Number in a Text Message, Email Message, or Calendar Event Make International Calls Return a Missed Call Answer Phone Calls In-Call Screen Layout and Operations Place Calls from History/People Call History Open Call History Save a Number From Call History Prepend a Number From Call History Block a Caller Erase Call History Voicemail Voicemail Setup Visual Voicemail Setup Review Visual Voicemail Visual Voicemail Options Configure Visual Voicemail Settings Optional Calling Services Conference Calling Caller ID Blocking Call Waiting Call Forwarding Internet Calls Ringtone Settings Call Settings Call Features Voicemail Settings Hearing Aids CDMA Call Settings...
Page 6 Contacts Your Contacts List Find People Set Up Your Profile Add Entries to the People App Get in Touch with a Contact Manage People Entries Import or Copy Contacts Merge Entries in People Send Contact Information Contact Groups Back Up and Restore Your Contacts Private Contacts Messaging Text and Multimedia Messaging Send a Text Message (SMS) Send a Multimedia Message (MMS) Send a Group Message Save and Resume Composing a Draft Message Read and Reply to a Message Help Protect Your Messages Block Unwanted Messages Delete Messages and Conversations Back Up and Restore Your Text Messages Text and Multimedia Message Options Gmail Create and Send a Gmail Message Check Received Gmail Messages Manage Gmail Messages Add a Gmail Account Add an Exchange ActiveSync Account in Gmail Get Help with Gmail Internet and Social Networking Data Services General Information (4G LTE and 3G Networks) 4G LTE Your User Name...
Page 7 Data Connection Status and Indicators Turn the Data Connection On or Off Manage Your Data Usage Chrome Browser Use Browser Tabs Add Bookmarks Browsing History Private Browsing Set Browser Options Chrome Support Hangouts Twitter Facebook Global Services Activate Sprint Worldwide Service on Your Account Your Phone’s SIM Card for International GSM Roaming Enable Global Roaming Mode Set the Communications Method for Global Use Select a Carrier Make and Receive Worldwide Calls Sprint International Voicemail Service Set Up Your Voicemail Access Number for International Use Access Your Voicemail Internationally International Data Roaming Access Email and Data Services Internationally Contact Sprint for Assistance with International Service Connectivity Transfer Files Between Your Phone and a Computer Wi-Fi Turn Wi-Fi On and Connect to a Wireless Network Prevent Notifications from Unsecured Wi-Fi Networks Connect to a Wi-Fi Network via WPS Disconnect from a Wireless Network Wi-Fi Direct Virtual Private Networks (VPN) Add a VPN Connection...
Page 8 Connect to a VPN Disconnect From a VPN Mobile Hotspot Share Internet Connection via USB Tethering Bluetooth Bluetooth Information Connect a Bluetooth Headset or Car Kit Reconnect a Headset or Car Kit Disconnect From a Bluetooth Device Send Information Using Bluetooth Where Sent Information is Saved Receive Files Using Bluetooth Share Content with NFC Turn NFC On Beam Content HTC Connect Share Media Using HTC Connect Stream Music to Speakers Powered by Qualcomm AllPlay Media Platform Stream Music to Blackfire Compliant Speakers APPS AND ENTERTAINMENT Camera and Video Camera Overview Open the Camera and Adjust the Settings Choose a Capture Mode Capture Mode Settings Set the Photo Quality and Size Zooming Turn the Camera Flash On or Off Use the Volume Button for Taking Photos and Videos Close the Camera App Take a Picture Capture Better Photos Record a Video Set the Video Resolution Turn on High Resolution Audio Take a Photo While Recording a Video - VideoPic®...
Page 9 Camera Features Take Continuous Camera Shots Use HDR Record Slow Motion Videos Selfies and People Shots Zoe Camera Panoramic Shots Hyperlapse Pro Mode Google Photos View Photos and Videos Share Your Photos Edit Your Photos Productivity Google Calendar Schedule or Edit an Event View Calendar Events Choose Which Calendar to Show Dismiss or Snooze Reminders Google Maps Search for Information Perform Searches on the Web and Your Phone Search the Web with Your Voice Set Search Options Get Instant Information with Google Now Now on Tap Calculator Clock Check the Time Set the Date and Time Manually Set an Alarm Additional Clock Features Check the Weather Google Drive HTC Sync Manager Voice Recorder viii...
Page 10 HTC Help Entertainment and Activities Google Play Music App Sprint Music Plus YouTube Sprint Zone HTC BoomSound with Dolby Audio HTC BoomSound for Speakers HTC BoomSound for Headphones Personal Audio Profile SETTINGS Connections Settings Basic Settings Airplane Mode Settings Wi-Fi Settings Bluetooth Settings Mobile Data Settings HTC Connect Settings More Wireless & Network Settings Device Settings Display, Gestures & Buttons Settings Glove Mode Auto-rotate Screen Font Size Brightness Color Temperature Screen Timeout (Sleep) Daydream Media Gesture Motion Launch Gestures HTC BoomSound with Dolby Audio Sound & Notification Settings Sound Profile and Vibrate Volumes Notification and Alarm Sound Do Not Disturb...
Page 11 Incoming Calls - Ringtone Incoming Calls - Other Options System Sound Settings Notification - Flash Notifications Notification - App Light Notifications Notification - Lock Screen Notifications Apps Settings Uninstall Third-party Apps Clear Application Cache and Data Disable Apps Storage Settings Types of Storage SD Card Storage Settings Copy Files To or From Your Phone Make More Storage Space Power Settings Battery Optimization for Apps Use Power Saver Mode Use Extreme Power Saving Mode Check Battery Usage Check Battery History Display the Battery Percentage Battery Saving Tips Memory Settings Personal Settings Personalize Settings Customize the Home and Lock Screen Settings Ringtone Notification Sound Alarm Font Keyboard and Dialer Color Fingerprint Scanner Settings Accounts & Sync Settings Add Your Social Networks, Email Accounts, and More Add One or More Google Accounts...
Page 12 Manage Your Online Accounts Location Settings Location Setting Google Location History HTC Location Services Security Settings Screen Lock Settings Lock Screen and Password Settings Allow Installation of Third-Party Programs Work with Certificates Backup and Reset Backup Reset Your Phone Get Content From Another Phone System Settings Accessibility Settings Navigate Your Phone with TalkBack Google Settings Language & Keyboard Settings Change the Phone Language Keyboard and Input Methods - TouchPal Keyboard and Input Methods - Google Voice Typing Speech Settings Date & Time Settings Printing System Updates About Phone GETTING HELP For Assistance Troubleshooting Specifications Sprint Account Information and Help Sprint Account Passwords Manage Your Account Sprint Support Services Copyright Information...
Page 13 INDEX...
Page 14: Getting Started
Getting Started The topics in this section will introduce you to your phone, help you get set up with service, provide an overview of the phone screen, and get you started with basic phone operations. Getting Started...
Page 15: Important Information
Important Information The following topics provide important information that should be read prior to using your HTC 10. Radio Frequency Exposure Operating Instructions This device was tested for compliance with the applicable FCC and Industry Canada specific absorption rate (SAR) limits for radio frequency (RF) exposure during typical body-worn operations. To ensure that RF exposure levels remain at or below the tested levels, use a belt-clip, holster, or similar accessory that maintains a minimum separation distance of 1.0 cm between your body and the device, with either the front or back of the device facing towards your body. Such accessories should not contain any metallic components. Body-worn accessories that do not meet these specifications may not ensure compliance with applicable SAR limits and their use should be avoided. Important Note on Recoverable Data Files and other data that have been deleted, cleared, removed, or erased from your device may still be recoverable by third-party data recovery software. Even a factory reset may not permanently erase all data from your phone, including personal information. Getting Started Important Information...
Page 16: Introduction
Accessible services may be limited by subscription contract conditions. Descriptions in the User Guide Note that most descriptions in this guide are based on your phone’s setup at the time of purchase. Unless otherwise noted, instructions begin from the phone’s home screen, which is displayed by tapping . Some operation descriptions may be simplified. Screenshots and Key Labels Screenshots and other illustrations in this user guide may appear differently on your phone. Key labels in the user guide are simplified for description purposes and differ from your phone’s display. Other Notations In the user guide, the phone may be referred to either as "phone," "device," or "handset." A microSD™ or microSDHC™ card is referred to as an "SD Card" or a "memory card." Access Instructions on Phone These topics will help you find help on your new phone and will introduce the basics of using your phone’s touchscreen if you are a new user. Launch the Guide A mobile user guide is available online and is easily accessible from the Apps screen. Tap > > HTC Mobile Guide. Getting Started Introduction...
Page 17: Using The Phone Guide
Using the Phone Guide The mobile user guide contains all information found here. In addition, there is a search box where you can quickly look for information. Just enter what you want to look for and related topics will appear. Check Basic Operations To help you learn how to use your phone faster, check the following sections. Set Up Your Phone Basic Operations Your Phone's Home Screen Screen Use for First-Time Users These topics will get you up and running with using the phone’s touchscreen. Use the Touchscreen Onscreen Navigation Keys Getting Started Introduction...
Page 18: Set Up Your Phone
Set Up Your Phone The following topics give you all the information you need to set up your phone and wireless service the first time. Parts and Functions These topics illustrate your phone’s primary parts and key functions. Note: Your phone’s screens and apps layouts are subject to change. This user guide uses sample images only. Phone Layout The following illustration outlines your phone’s primary external features and keys. Front Panel Part Description Earpiece Lets you hear the caller and automated prompts. Proximity sensor Detects how close an object is to the surface of the screen. This is typically used to detect when your face is pressed up against the screen, such as during a phone call. While talking on the phone, the sensor detects talk activity and turns off the screen to prevent accidental key taps. Getting Started Set Up Your Phone...
Page 19: Back Panel
Part Description HTC UltraSelfie™camera Takes selfie pictures and videos with greater clarity with the built- with OIS in optical image stabilizer. microSD card tray and eject Allows installation of a microSD card for additional storage. The hole microSD card is sold separately. See SD Card. Volume buttons Allow you to adjust the ringtone or media volume or adjust the voice volume during a call. Power/Lock button Press quickly to turn off and lock the phone screen. Press and hold to turn the phone on or off or switch to airplane mode. Recent apps Tap to display your most recently used apps. Home/Fingerprint scanner Tap to display the main home screen. This is also the fingerprint scanner that allows you to quickly wake up and unlock your phone with your fingerprint. You can register up to 5 fingerprints. See Fingerprint Scanner. Back Tap to return to the previous screen. Touchscreen Displays all the information needed to operate your phone, such as the call status, the Contacts list, and the date and time. Also provides one-tap access to all of your features and applications. Nano SIM card tray and Holds the preinstalled Sprint 4G LTE™ nano SIM card. See SIM ...
Page 20: Charge The Battery
Charge the Battery Follow these instructions to charge your phone’s battery using either the included AC adapter or via a USB connection on your computer. Important: Use only the adapter and the USB cable that came with your phone to charge the battery. When the battery power is too low, make sure to use the power adapter to charge, not the USB cable connection with your computer. Notes: If the battery has been discharged for several days, you may need to charge HTC 10 for several minutes before powering it on. As a safety precaution, the battery may stop charging to avoid overheating. When you’re using the Internet and charging the battery, your phone may become warmer. This is normal. To conserve energy, unplug the power adapter from the electrical outlet after you finish charging. Charge Using the AC Adapter 1. Plug one end of the USB cable into the AC adapter. 2. Plug the other end of the USB cable into the Charger/Accessory Jack on the bottom panel of your phone. 3. Plug the other end of the USB cable into the AC adapter. 4. Plug the AC adapter into an electrical outlet. The indicator light illuminates when charging starts. The light turns green when the battery is fully charged. Fully charging a battery may take up to three hours. 5. After charging, disconnect the phone from the charger. Unplug the AC adapter from the outlet, and remove the USB cable from the phone.
Page 21: Sim Card
Charge Using a PC Connection Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phone’s battery may not charge. 1. Insert the small end of the USB cable into the Charger/Accessory jack on the bottom of your phone. 2. Insert the large end of the USB cable into an external USB port on your computer. 3. After charging, disconnect the USB cable from both the phone and the computer. SIM Card The SIM card is an IC card containing phone number and other customer information. Handling a SIM Card Keep the following in mind when handling a SIM card. You are responsible for any damage caused by inserting the SIM card in another-brand IC card reader, etc. Sprint is not responsible in such case. Always keep the IC chip clean. Wipe clean with a dry, soft cloth. Avoid applying labels. May damage SIM card. See instructions included with the SIM card for handling. The SIM card is the property of Sprint. The SIM card is replaceable (at cost) in case of loss/damage. Return the SIM card to Sprint when canceling subscription. Returned SIM cards are recycled for environmental purposes.
Page 22: Insert Sim Card
HTC 10 uses a nano SIM card. The nano SIM card is preinstalled on HTC 10. If you need to remove or replace the card, refer to the following instructions. Use a standard nano SIM card only. Inserting a modified card that is thicker than the standard nano SIM card may cause the card to not fit properly or damage the card slot. Slots with Card Trays There are trays inside the nano SIM and microSD slots that are used for inserting your cards. When inserting the eject tool into the tray eject holes to remove the card trays, make sure not to press on the trays to avoid damaging the eject mechanism inside the slots. Also, if you want to use a protective case, make sure to buy a case that's designed for HTC 10 and that doesn't block the trays. Insert SIM Card The nano SIM card is preinstalled on HTC 10. If you need to remove or replace the card, refer to the following instructions. Remember to power off your phone before inserting a SIM card. Getting Started Set Up Your Phone...
Page 23: Sd Card
1. Hold the phone face down. 2. Fully insert the tray eject pin (included in the box) into the small hole next to the nano SIM card tray slot until the tray ejects. 3. Pull the tray out and place the nano SIM card into the tray. Make sure that the nano SIM card’s gold contacts are facing up. 4. Insert the tray back into the slot. SD Card Your phone supports the use of an optional SD card (not included) to expand its storage capacity. It supports cards up to128 GB. Some cards may not operate properly with your phone. SD Card Cautions Data: Information stored on SD Card can become lost or changed accidently or as a result of damage. It is recommended that you keep a separate copy of important data. Sprint is not responsible for damages from data that is lost or changed. Reading/Writing Data: Never power off or remove Battery while reading or writing data. Battery Level: A low battery charge may prevent reading/writing to SD Card. Handling SD Card: Use/store SD Cards away from the reach of infants. May cause choking if swallowed. Getting Started Set Up Your Phone...
Page 24: Insert Sd Card
Insert SD Card Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before inserting or removing an SD card. 1. Turn off the phone. 2. Hold the phone face down. 3. Fully insert the tray eject pin (included in the box) into the small hole next to the microSD card tray slot until the tray ejects. 4. Pull the microSD card tray out, and place the microSD card into the tray. 5. Insert the microSD card tray back into the slot. 6. Turn on the phone. Unmount the SD Card When you need to remove the SD card while the phone is on, unmount the storage card first to prevent corrupting or damaging the files in the storage card. 1. Tap > > Settings. 2. Tap Storage. 3. Do one of the following: Getting Started Set Up Your Phone...
Page 25: Format Sd Card
If the SD card appears under Removable storage, tap > Eject next to the card name. If your storage card appears under Internal storage, tap the card name, and then tap Eject. Important: If the SD card is used as internal storage and there are apps that were moved to the card, you will not be able to open these apps after unmounting the card. Format SD Card When you want to change the storage setting of the SD card from removable storage to internal storage, you will be prompted to format it first. Note: When you format or erase the SD card, the files CANNOT be retrieved. To help prevent the loss of important data, please check the contents before you erase the card. Important: Formatting or erasing the microSD card may not permanently erase all data from the card, including personal information. 1. Tap > > Settings. 2. Tap Storage. 3. Do one of the following: If the SD card appears under Removable storage, tap next to the SD card name, and then tap Format as internal > Erase & format > Format. After format is completed, you can choose to move photos, files, and apps to the SD card. If your storage card appears under Internal storage, tap the SD card name, and then tap > Format as portable > Format. After format is completed, tap Done. Remove SD Card Follow these instructions to remove an SD card. Always power the phone off before inserting or ...
Page 26: Turn Your Phone On
Turn Your Phone On Press and hold the Power/Lock button on the right panel of the phone. Your phone will power on. Depending on the settings, you may see the lock screen. You will feel or hear the phone vibrate when it has been turned on. The first time you turn on your phone, it will search for Sprint service, and begin the setup application. If your phone is not yet activated, see Activate Your Phone for more information. Turn Your Phone Off 1. Press and hold the Power/Lock button to open the Phone options menu. Getting Started Set Up Your Phone...
Page 27: Use The Touchscreen
Note: When the screen is locked and you press the Power/Lock button it will only turn off the screen and not the phone. You will need to turn the screen on before you press and hold the Power/Lock button to turn the phone off. See Lock and Unlock Your Screen for details. 2. Tap Power off to turn the phone off. Your phone will power off. Restart Your Phone Restarting the phone will close all running apps and will clear all temporary files in the phone’s memory. Make sure to save your work before restarting the phone. 1. Press and hold the Power/Lock button for about two seconds. 2. On the Phone options menu, tap Restart. 3. In the Restart phone confirmation box, tap Restart. Note: If the phone or touchscreen becomes unresponsive, press and hold the Power/Lock button for about 12 seconds to restart the phone. Use the Touchscreen Your phone’s touchscreen lets you control actions through a variety of touch gestures. Important: When the TalkBack option in the Accessibility settings is turned on and the Explore by touch setting is selected, the regular touch gestures are replaced by the TalkBack gestures. For details, see Accessibility Settings. Tap or Touch When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or press onscreen buttons, simply tap or touch them with your finger. Getting Started Set Up Your Phone...
Page 28: Touch And Hold
Touch and Hold To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item. Swipe or Slide Quickly swipe your finger vertically or horizontally across the screen to go to other widget panels, scroll through documents, and more. Getting Started Set Up Your Phone...
Page 29 Drag To drag, touch and hold your finger with some pressure before you start to drag. While dragging, do not release your finger until you have reached the target position. Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list. Getting Started Set Up Your Phone...
Page 30: Pinch And Spread
Touch and Flick On the Home screen, you can easily move a widget or icon from one screen to another. Touch and hold the widget or icon with one finger, and flick the screen to the new location with another finger. Pinch and Spread "Pinch" the screen using your thumb and forefinger to zoom out or "spread" the screen to zoom in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.) Getting Started Set Up Your Phone...
Page 31 Slide two fingers together to zoom out of the picture or text. Two-finger Swipe Swipe down from the status bar with two fingers to open Quick Settings. Getting Started Set Up Your Phone...
Page 32 Three-finger Gesture Swipe up using three fingers to share content such as photos, videos, and music from your phone. You can also share streaming media from apps such as YouTube™. Swipe down to disconnect from the device. Notes: Media gesture is turned on in Settings by default, which makes the three-finger gesture work only when sharing content or using HTC apps. The 3-finger gesture may not be available when TalkBack gestures are enabled. For details, see Navigate Your Phone with TalkBack. Getting Started Set Up Your Phone...
Page 33: Activate Your Phone
Three-finger Tap While using the HTC Car app, tap the screen with three fingers to activate the voice command mode. Activate Your Phone Follow the instructions below to activate your phone if it has not already been activated. Depending on your account or how and where you purchased your phone, it may be ready to use or you may need to activate it on your Sprint account. If you purchased your phone at a Sprint Store, it is probably activated and ready to use. If you received your phone in the mail and it is for a new Sprint account or a new line of service, it is designed to activate automatically. When you turn the phone on for the first time, you should see a Hands Free Activation screen, which may be followed by a PRL Update screen and a Firmware Update screen. Follow the onscreen instructions to continue. If you received your phone in the mail and you are activating a new phone for an existing number on your account (you’re swapping phones), you can activate on your computer online or directly on your phone. Activate on your computer: Go to sprint.com/activate and complete the online instructions to activate your phone. Activate on your phone: ...
Page 34: Complete The Setup Screens
Tap Activate to override auto-activation and start the manual activation wizard. Follow the onscreen prompts to complete the activation process. To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support for assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211- 4727 from another phone. Tip: Do not press the Power/Lock button while the phone is being activated. Pressing the Power/Lock button cancels the activation process. Note: If you are having any difficulty with activation, visit sprint.com/support. Complete the Setup Screens The setup screens help you set up certain features and preferences on your phone. Once your phone has been turned on, you will see a Welcome message. You can then complete the setup process. Note: You may be able to complete the setup screens before your phone has been activated on your account. 1. From the Welcome screen, select a language and tap Start to get started. To skip any section, tap Next or Skip. Note: If you are visually impaired or hard of hearing, touch and hold the screen with two fingers to enable TalkBack. Tap Accessibility settings to change accessibility options. Getting Started Set Up Your Phone...
Page 35 Next. If you don’t want to restore any backup, tap next to the backed up device name, select Set up as new device, and then tap Done. Tap Next. Protect your phone – Register a fingerprint to help secure your phone. Tap Skip for now to do this later in Settings > Fingerprint scanner. See Fingerprint Scanner for details. Personalize your phone – Give your new phone a name and share your location and personal usage data for relevant apps and information recommendations on the HTC ® Sense Home. 3. Tap Finish. Your phone is now set up for use. If you skipped any part of the setup, you can access additional options through the Apps screen or through Settings. Note: Some features that need to connect to the Internet such as location-based services and auto- sync of your online accounts may incur extra data fees. To avoid incurring data fees, disable these features under Settings. Getting Started Set Up Your Phone...
Page 36: Transfer Content To Your New Phone
Bluetooth , or direct USB connection. Transfer Content from an Android Phone On your old Android phone, download the HTC Transfer Tool and use it to transfer your content to your new HTC phone. The types of locally stored content on your old phone that the HTC Transfer Tool can transfer include contacts, messages, calendar events, music, photos, videos, and some settings. More types of data such as call histories, email accounts, and some HTC app settings can be transferred from HTC phones that have HTC Sense 5.5 or higher. Note: You need Android version 2.2 or later to use the HTC Transfer Tool on your old phone. 1. Tap > > Settings > Get content from another phone. 2. Choose whether to transfer from an old HTC Android phone or other Android phone. 3. On the Get content from another phone screen, tap Next. 4. Follow the steps shown on your new phone to download and install the HTC Transfer Tool from Google Play to your old phone, install it, and open the tool. 5. When you see a PIN on your old phone, make sure the same PIN also appears on your new phone before you continue. Getting Started Set Up Your Phone...
Page 37: Transfer Content From An Iphone
Note: If the PIN code doesn’t appear, tap Retry on your old phone. If it still won’t appear, this may mean that your old phone is unable to connect to HTC 10. When this happens, try another transfer method. 6. Tap Confirm on your old phone. 7. On your old phone, choose the types of content you want to transfer, tap Transfer, and then tap Yes. 8. Wait for the transfer to finish. 9. Tap Done on both phones. Transfer Content from an iPhone ® If you have an iPhone , there are easy ways to transfer your contacts, messages, and other content to your HTC 10. ® Back up and restore iPhone content through iCloud . For details, see Transfer iPhone Content Through iCloud. ® Back up iPhone content using iTunes on your computer, and then use HTC Sync Manager to transfer the content to HTC 10. For details, see HTC Sync Manager. Transfer iPhone Content Through iCloud If you have an iCloud account, sync iPhone content to your iCloud storage, and then transfer the content to HTC 10. You can transfer the following types of content from iCloud: contacts, Getting Started Set Up Your Phone...
Page 38: Transfer Content Between Your Phone And Computer
6. Wait for the transfer to finish, and then tap Done. Note: Only some contact details can be transferred, such as the contact name, photo, postal address, email address, birthdate, anniversary date, and notes. Transfer Content Between Your Phone and Computer There are two ways you can transfer content to or from your computer. Connect your phone to your computer. Your computer will recognize it just like any removable USB drive, and you can copy your media between them. Download and use the HTC Sync Manager software on your computer. You can set it up to automatically get music, photos, and videos off your phone to your computer. You can also sync playlists from your computer to the phone. If you have an iPhone, you can even connect it and transfer the camera roll (photos and videos) to your computer. Then reconnect your phone and copy them over. For details, see HTC Sync Manager. Use cloud storage services to put your media in one place so you can manage them anywhere— on your computer, HTC 10, and other mobile devices.
Page 39 Google Account. Google contacts are imported to your phone after you sign in to your Google Account. You can also create more Google contacts right from your phone. Social network accounts. Log in to your favorite social networks to sync contact information from them. ® ® Microsoft Exchange ActiveSync . Your phone syncs your work contacts from the Microsoft Exchange ActiveSync Server in your workplace. Outlook.com account. Sync personal contacts from your Microsoft Outlook.com account. Phone contacts. You can create contacts locally on your phone, if you don’t prefer to store them on your online accounts. Getting Started Set Up Your Phone...
Page 40: Basic Operations
Basic Operations The following topics outline basic features and operations of your phone. Basics The following topics offer an overview of your phone’s basic operations. Home Screen and Applications (Apps) List Most of your phone’s operations originate from the home screen or the apps list. 1. From any screen tap to display the home screen. Swipe left and you’ll discover widget panels for adding your favorite widgets, apps, and more so they’re just a tap away. And if you need more room for your stuff, you can add more widget panels. For details, see Customize the Home Screen. ® Swipe right for HTC BlinkFeed to show posts from your social networks, headlines from your favorite news media, and more. For details, see HTC BlinkFeed - Your Dynamic Home Screen. You can change the apps on the launch bar at the bottom of the Home screen. See Work with Stickers, Widgets and App Shortcuts. You can add an onscreen navigation key. See Onscreen Navigation Keys for details. Getting Started Basic Operations...
Page 41: Onscreen Navigation Keys
2. Tap to see all apps installed on your phone. Tip: While you’re in another screen or app, tap to return to the last Home screen you visited. Onscreen Navigation Keys Your phone has onscreen navigation keys at the bottom of the screen which rotate when you change the orientation. The onscreen navigation keys do not show up when the screen is off, when you’re on the Camera viewfinder screen, or when you chose to hide it. Standard Navigation Keys Description Go to the previous screen. Back Go to the Home screen. Touch and hold to launch Now on Tap. See Now on Home Tap for details. Show the thumbnails of the most recently used apps and Google Chrome Recent apps tabs. Phone Settings Menu You can customize your phone's settings and options through the Settings menu. 1. Open Settings either from the Quick Settings panel or Apps screen. Swipe down from the status bar, and then tap Tap > > Settings. 2. Here are some of the basic settings you can change: Tap the On/Off switch next to an item such as Wi-Fi to turn it on or off. Tap the item itself to ...
Page 42: Using Quick Settings
Using Quick Settings In the Quick Settings panel, easily turn settings such as Wi-Fi and Bluetooth on or off. 1. Do any of the following: With two fingers, swipe down the screen from the status bar. Swipe down twice from the status bar. 2. To turn a setting on or off, just tap its tile. 3. If there are available options for a setting, tap Tip: To switch to the notification panel, swipe up the Quick Settings panel. To switch back to the Quick Settings panel, swipe down the notification panel. Getting Started Basic Operations...
Page 43: Capture Screenshots
Capture Screenshots Capture the phone screen to show off your high game score, write a blog post about your phone’s features, or post a status update about a song you’re playing. Press and hold the Power/Lock button and the Volume down button at the same time. The image is saved in the Screenshots album in Gallery. Tip: To share the image immediately after capturing, wait until you see the icon in the status bar. Open the notification panel, and tap under the Screenshot notification. If you don’t see , slide two fingers apart on the screenshot notification. Portrait and Landscape Screen Orientation The default orientation for your phone’s screen is portrait (vertical), but many apps will change to landscape orientation (widescreen) when you rotate the phone sideways. Note: Not all screens will adjust for landscape orientation. Turn Screen Rotation On or Off 1. Swipe down from the status bar with two fingers to open the Quick Settings panel. 2. Tap Auto rotate to turn the option on or off. Note: You can also set the rotation option from the main settings menu. From home, tap > Settings > Display, gestures & buttons, and then select or clear the Autorotate screen option. Applications The following topics describe how to access the applications (apps) list and launch apps on your ...
Page 44: Apps List
Apps List The Apps screen includes any apps you download and install on your phone. The following table outlines the primary apps that have been preinstalled on your phone. Function/Service Check out the latest in weather news and forecast. 1Weather Shop the Internet using the Amazon app. Amazon Shop and read books right on your phone. Amazon Kindle Shop and listen to music using this app. Amazon Music Sign in to your Amazon Cloud Drive account and start storing photos and Amazon Photos videos to the cloud. Pay for goods and services using your phone. If you don't see Android Android Pay Pay™, you can download it from the Google Play Store app. See Android Pay. Gain access to hundreds of top paid apps using a single subscription. App Spotlight Perform basic and advanced mathematical operations. See Calculator. Calculator View, create and send events. See Google Calendar. Calendar Take photos and capture videos. See Camera and Video. Camera Browse the Internet. See Chrome Browser. Chrome Check the time, set an alarm, or use the World Clock, Stopwatch and Clock Timer. See Clock. Create, edit, and share documents. Docs View all your downloaded files here.
Page 45 Function/Service Send SMS, MMS, or start a video chat. See Hangouts. Hangouts Find useful content on how to use your phone, view troubleshooting Help information, and more. See HTC Help. HTC Mobile Guide View your phone’s online user guide. Edit and share your favorite photos with this photo-sharing app. Instagram Jot down your ideas, to-do lists, and notes with this helpful app. Keep Connect to your company’s intranet via VPN. KeyVPN Help protect your phone from viruses and other threats. Lookout View maps and get detailed turn-by-turn navigation to your destination. Maps See Google Maps. Share your phone content to capable media devices. See HTC Connect. Media Share Create and send text and multimedia messages. See Text and Messages Multimedia Messaging. Chat with your Facebook buddies with this app. Messenger Find out the latest headlines in news, entertainment, sports, and more. News Republic Add, manage, and get in touch with people that matter to you most. See People Contacts. Call friends, check out your call history, manage your contacts list, and Phone more. See Phone Calls and Voicemail. View and edit photos and videos you’ve captured using the phone's ...
Page 46: Launch An App
Function/Service Search, download, and play game apps on your phone. Sprint Fun & Games Search, download, and listen to music tracks on your phone. Sprint Music Plus Search, download, and watch movies and shows on your phone. Sprint TV & Movies Check how you could use your phone when travelling abroad. Sprint Worldwide Manage your Sprint account from your phone. Sprint Zone Get expert technical support for your phone using this app. Tech Expert Personalize your phone with themes. See Themes. Themes Record and share your voice or create a voice memo. See Voice Voice Recorder Recorder. Search the Web using your voice. See Search the Web with Your Voice. Voice Search Check and read your voicemail messages. See Voicemail. Voicemail Check the weather in your location and in other cities around the world. Weather See Check the Weather. ...
Page 47 Switch Between Recently Opened Apps When you’re multitasking and using different apps on your phone or opened multiple Web pages from the Web browser, you can easily switch between the apps or Web pages you’ve recently opened. Tap to see recently-opened apps. To switch back to an app, just tap it. To remove an app from the list, drag it left or right. To clear the recent apps list, tap Refresh Content of an App In some apps, you can easily refresh content that’s synced or downloaded from the Web with a simple finger gesture. 1. While viewing content such as weather or Google Now, scroll to the top of the screen. 2. Pull down the screen with your finger, and then release to refresh. Arrange Apps on the Apps Screen Personalize the Apps screen to your liking. You can rearrange the apps and change the layout. 1. Tap > 2. Tap and then choose how to arrange apps, such as alphabetically. If you want to group apps ...
Page 48: Phone Number
Group Apps into Folders 1. Tap > 2. Tap > Custom. 3. Tap > Rearrange apps. 4. Touch and hold an app, and then drag it over to another app to automatically create a folder. 5. To add more apps, drag each app over to the folder. 6. To name the folder, open the folder, tap its title bar, and then enter a folder name. 7. When you’re done grouping apps and folders, tap Remove Apps from a Folder 1. Tap > 2. Tap > Custom. 3. Tap > Rearrange apps. 4. Tap the folder to open it. 5. Touch and hold an app, and then drag it out to the Apps screen. Wait until you see the occupying icon move away before releasing your finger.
Page 49: Silent Mode
You will see the number listed under Phone number. Silent Mode Silent mode sets your phone’s ringtone, operation sounds, notifications, etc., not to sound to avoid disturbing others around you. Note: Camera shutter, video start/stop tones, and certain other sounds may still be active during silent mode. To set to silent mode: 1. Tap > > Settings. 2. Tap Sound & notification > Sound profile. 3. Select Silent. Tip: You can also set the phone to silent mode using Quick Settings. See Using Quick Settings for details. To restore the sound to normal mode: 1. Tap > > Settings. 2. Tap Sound & notification > Sound profile. 3. Select Normal. Your phone’s sound settings are now restored. Tip: You can also restore the phone sound using Quick Settings. See Using Quick Settings for details. Airplane Mode When you enable Airplane (flight) mode, all wireless radios on your phone are turned off, including ...
Page 50: Working With Text
You can manually turn Bluetooth and Wi-Fi back on after enabling Airplane mode. If USB tethering is turned on, enabling Airplane mode turns it off. You need to manually turn USB tethering on after you disable Airplane mode. Do any of the following to turn Airplane mode on or off: Press and hold the Power/Lock button, and then tap Airplane mode. Swipe down from the status bar with two fingers to open Quick Settings. Tap Airplane mode to turn airplane mode on or off. When enabled, the Airplane mode icon is displayed in the status bar. Working with Text Enter, select, edit, and share text from apps that allow text input. Edit Text You can select and copy text, and then paste or share it. Select, Copy, and Paste Text 1. Touch and hold on a word. 2. Drag the start and end anchors to highlight the surrounding text you want to select. 3. After you have selected the text you want to copy, tap Copy or . The selected text is then copied to the clipboard. 4. In a text entry field (for example while composing an email), touch and hold at the point where you want to paste the text. 5. Tap or Paste. Tip: To copy the address of a link on a webpage, touch and hold the link, and then tap Copy link address.
Page 51: Enter Text By Typing
Share Text 1. After you have selected the text you want to share, tap Share or 2. Choose where to paste and share the selected text, such as in an email message or social network status update. Enter Text by Typing The onscreen keyboard becomes available when you tap a text field in an app. Enter letters and numbers, change the keyboard layout or language, and more. Tap the keys on the onscreen keyboard to enter letters and numbers, as well as punctuation marks and symbols. Tap to enter an uppercase letter. Tap twice to turn on caps lock. Touch and hold keys with gray characters at the top to enter numbers, symbols, or accented letters. Some keys have multiple characters or accents associated with them. To delete your text entry one letter at a time, tap . To quickly delete words, touch and hold Tap to show number and symbol keys. Tap to return to the main keyboard. Tap to choose from a wide selection of emojis. Getting Started Basic Operations...
Page 52: Enter Text With Word Prediction
Tap to check out more features, options, and settings. You can resize the keyboard space, change the layout and design, download dictionaries, and more. Tap to close the onscreen keyboard. Enter Text with Word Prediction The onscreen keyboard has predictive text to help you type quickly and accurately. Predictive text input is enabled by default, and word suggestions are displayed as you type. To enter a word in predictive mode, do any of the following: Tap the space bar to insert the highlighted word in the suggestion list. Tap a word from the suggestion list. To turn word prediction on or off: Touch and hold on the keyboard, and then tap the Prediction switch to turn word prediction on or off. Enter Text by Voice Try speaking the words to enter them in most text fields that let you use the touch input keyboard. 1. Tap an area where you want to enter text. 2. On the onscreen keyboard, touch and hold . 3. When you see the microphone image, speak out the words you want to type. Tip: To set the voice input language, tap > Settings > Language. You can choose one or more languages. Available languages depend on the voice input languages supported by Google. 4. If a word doesn’t match what you’ve spoken and it’s underlined, tap the underlined word to delete it or to see more choices.
Page 53: Adjust The Keyboard Settings
Adjust the Keyboard Settings You can change the keyboard language and layout based on your preference. Change the Keyboard Language If multiple keyboard languages are available on your phone, you can choose which languages to enable in the onscreen keyboard. 1. Tap > > Settings. 2. Tap Language & keyboard > TouchPal - HTC Sense Version > Languages. 3. Choose the languages you want and tap 4. To change the keyboard language, do any of the following while entering text: Swipe the space bar key ( ) left or right. Tap and then choose the language you want to use. Change the Keyboard Layout You can change the keyboard layout depending on your typing preference. Typing Faster and More Accurate The onscreen keyboard of your phone is highly customizable. You can modify its settings and ...
Page 54 4. You can then tap > Split. 5. To return to the normal keyboard, tap > Normal. Resize or Reposition the Keyboard 1. Open the app you need, and then tap a text field to show the keyboard. 2. Tap , and then tap Resize. 3. Drag any of the border arrows to resize your keyboard. Getting Started Basic Operations...
Page 55: Google Account
4. To move the keyboard up, drag the center button up. Show Numeric Keys on the Top Row of the Keyboard 1. Tap > > Settings. 2. Tap Language & keyboard > TouchPal - HTC Sense Version > General settings. 3. Select Number Row. Google Account You will need a Google Account to access several phone features such as Gmail, Google Maps, Hangouts, and the Google Play applications. Before you are able to access Google applications, you must enter your account information. These applications sync between your phone and your online Google Account. Getting Started Basic Operations...
Page 56: Create A Google Account
Google Account Cautions Be sure not to forget your Google Account ID or password. Create a Google Account If you do not already have a Google Account, you can create one online or using your phone. Notes: You can also create and sign into your Google/Gmail account through your phone’s Setup application. Although you need a Gmail account to use certain features of your phone, such as Google Play, you do not need to use Gmail as the default account for your phone. Create a Google Account Online 1. From a computer, launch a Web browser and navigate to google.com. 2. On the main page, click Signin > Create an account. 3. Follow the onscreen prompts to create your free account. 4. Navigate to your the Gmail inbox. Create a Google Account Using Your Phone 1. Tap > ...
Page 57: Sign In To Your Google Account
10. Select your preferences in the Google services screen and then tap Next. 11. Set up your payment information or select Remind me later and then tap Next. To go to your Gmail inbox, tap > > Gmail. Sign In to Your Google Account If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account. 1. Tap > > Settings. 2. Tap > Google. 3. Enter your email address and tap Next. 4. Enter your password and tap Next. You are signed in to your Google Account, and your phone will synchronize the selected items. 5. To go to your Gmail inbox, tap > > Gmail. Google Play Store Google Play is the place to go to find new Android apps, books, movies, and music for your phone. ...
Page 58: Find And Install An App
Find and Install an App When you install apps from Google Play app and use them on your phone, they may require access to your personal information (such as your location, contact data, and more) or access to certain functions or settings on your phone. Download and install only apps that you trust. 1. Tap > > Play Store. 2. When you open the Google Play Store app for the first time, the Terms of Service window will appear. Tap Accept to continue. 3. Browse through the categories (Apps & Games or Entertainment), find an item you’re interested in, and tap the name. Browse through featured apps. Scroll through the list of featured apps when you open Google Play. Search for an app. Tap the Google Play search bar, enter the name or type of app you’re looking for, and then tap on the keyboard. 4. When you find the app that you like, tap it and read its description and user reviews. 5. To download or purchase the app, tap Install (for free apps) or the price button (for paid applications). 6. Tap Accept. If you selected a paid application, after tapping Accept, you’re asked how you want to pay for the app. Follow screen instructions to continue. Warning: Read the notification carefully! Be especially cautious with applications that have access to many functions or a significant amount of your data. Once you tap OK on this screen, you ...
Page 59: Update An App
1. Tap > > Play Store. 2. Tap , and then tap My apps & games. 3. Tap the app to uninstall for a refund. The details screen for the app opens. 4. Tap Refund, and then tap Yes to confirm. Your app is uninstalled and the charge is cancelled. Update an App Depending on your settings, many apps will update automatically, or you can update apps directly from the Play Store app. Update an App Directly 1. Tap > > Play Store. 2. Tap > My apps & games. 3. Tap the app you want to update, and then tap Update. The app update is downloaded and installed.
Page 60: Google Wallet
Play Store. 2. Tap > Help & Feedback. The Web browser will take you to the Google Play Help Web page, where you will find comprehensive, categorized information about Google Play. Google Wallet You must have a Google Wallet account associated with your Google Account to purchase items from the Google Play Store app. To create a Google Wallet account, do one of the following: On your computer, go to google.com/wallet to create a Google Wallet account. – or – The first time you use your phone to buy an item from Google Play, you’re prompted to enter your billing information to set up a Google Wallet account. Warning: When you’ve used Google Wallet once to purchase an application from the Google Play Store app, the phone remembers your password, so you don’t need to enter it the next time. For this reason, you should secure your phone to prevent others from using it without your permission. (For more information, see Screen Lock Settings.) Android Pay Make your phone a convenient mobile wallet with Android Pay™. Just add your payment cards to Android Pay and pay for goods and services instantly using HTC 10. Look for the Android Pay logo at stores and establishments in your location. For more information about Android Pay, visit android.com/pay. Add a Payment Card Add your payment cards to your HTC 10 to start using Android Pay. Important: You'll be required to set up a screen lock before you can use Android Pay. For details, see Lock and Unlock Your Screen. Getting Started Basic Operations...
Page 61: Pay With Android Pay
Android Pay. Note: If you don't see Android Pay, you can download it from the Google Play Store app. 2. Tap 3. Scan your credit or debit card number or tap Add manually. 4. Confirm the payment card details and tap Save. 5. Read the payment card terms and conditions, and tap Accept. 6. To add another card, tap and follow the onscreen instructions. Note: If you are already signed in to your Google Account, you may have a credit or debit card already associated with it. If so, follow the screen prompts to verify some details. Pay with Android Pay Before you use Android Pay, make sure that NFC is enabled. Go to Settings > More and check if NFC is on. 1. When you're ready to pay for your goods or services, unlock your HTC 10. 2. Place your HTC 10 next to the payment terminal. You'll hear a beep when the transaction is successful. Fingerprint Scanner You can quickly wake up and unlock the phone using your fingerprint. You can add up to 5 fingerprints. When setting up and using the fingerprint scanner, follow these tips: Make sure your finger and the fingerprint scanner are dry and clean. Use the entire pad of your finger, including the sides and tip. When recording your fingerprint, touch the scanner until it vibrates. ...
Page 62: Add A Fingerprint The First Time
Add a Fingerprint the First Time It’s quick and easy to add a fingerprint. 1. Tap > > Settings > Fingerprint scanner. 2. Tap Add fingerprint > Next. If you haven’t already set up a lock screen pattern, PIN, or password, you’ll be asked to set one up. 3. Tap Start. 4. Choose which finger or thumb to use, touch the scanner until it vibrates, then lift your finger or thumb. 5. Repeatedly touch the scanner until the fingerprint has been successfully recorded. You’ll get the best results if you hold your finger in the same direction when touching the scanner. 6. After you’ve successfully recorded your fingerprint, tap Done. Getting Started Basic Operations...
Page 63: Add, Remove, Or Edit Fingerprints
You can now use your fingerprint to wake up and unlock your phone. Important: You’ll need to input your backup lock screen pattern, PIN, or password if the scanner doesn’t identify your fingerprint after five attempts. You’ll only have 10 additional attempts before your data is deleted from your phone. Add, Remove, or Edit Fingerprints Follow these steps to manage your fingerprints on your phone. 1. Tap > > Settings > Fingerprint scanner. 2. Enter your pattern, PIN, or password. 3. Do any of the following: Tap Add fingerprint to add another fingerprint. Tap a recorded fingerprint to rename or delete it. Tap Reset fingerprint scanner to delete all recorded fingerprints. Select Home button if you want to be able to tap the fingerprint scanner to go to the Home screen when the screen is on. Select Wake up screen if you want to be able to tap the fingerprint scanner to wake up the screen. Lock and Unlock Your Screen Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock ...
Page 64: Update Your Phone
Swipe up to unlock the screen. Touch and hold the fingerprint sensor. 2. If you’ve set up a screen lock, you’ll be asked to provide your credentials before your phone unlocks. Tip: If you’ve set an event reminder or an alarm, you can snooze or dismiss the event or alarm right from the lock screen. Just drag or up. Update Your Phone From time to time, updates may become available for your phone. You can download and apply updates through the Settings > System updates menu. Software Update Cautions During update: The phone cannot be used until the software update is complete. It may take time to update your phone’s software. Signal during update: Update your phone where signal reception is good, and do not change location during the update process. Make sure the battery is adequately charged before beginning an update. A weak signal or low battery during an update may cause the update to fail. An update failure may disable the phone. Other functions during update: Other phone functions cannot be used during a software update. Update Your Phone Software You can update your phone’s software using the System updates option. Before Updating Your Phone Updating your phone may result in a loss of saved data depending on the condition of your phone ...
Page 65: Update Your Profile
4. Follow the onscreen instructions. As an added precaution, to preserve any data on your microSD card, please unmount it from your phone prior to starting the update process. See Storage Settings for details. Update the Operating System This option allows you to update the phone’s operating system (OS) via an over-the-air connection. 1. Tap > > Settings > System updates. 2. Tap HTC software update > Check now. Note: If you want to conserve data usage, you can select the Update over Wi-Fi only option before you tap Check now. 3. Follow onscreen instructions to download and install any available updates. Your phone automatically downloads and installs any available updates. You may be required to power your phone off and back on to complete the software upgrade. Confirm Your Current Phone Firmware Tap > > ...
Page 66: Update Your Prl
phone. 1. Tap > > Settings > System updates. 2. Tap Update profile and follow onscreen instructions. The phone will download and install the profile update and you will see a confirmation when complete. Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to reconnect with the network. Update Your PRL This option allows you to automatically download and update the PRL (preferred roaming list). 1. Tap > > Settings > System updates. 2. Tap Update PRL and follow onscreen instructions. The phone will download and install the PRL update and you will see a confirmation when complete. Getting Started Basic Operations...
Page 67: Your Phone's Home Screen
Your Phone's Home Screen The following topics describe how to use and customize your phone’s home screen, understand the status bar, and use the notification panel. Home Screen Basics The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more. Home Screen Layout Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional screens. Item Description Notifications Area The notification area of the status bar (on the left) displays notifications for incoming messages, missed calls, application updates, and more. Getting Started Your Phone's Home Screen...
Page 68: Status Bar
Item Description Status Area The status area of the status bar (on the right) displays phone and service status information such as signal strength, battery status, Wi-Fi and data connectivity, ringer status, and time. Status Bar The status bar displays icons to notify you of your phone’s status (on the right side) and notifications (on the left side). Widgets Widgets are self-contained onscreen apps that reside on your phone’s home screen. Launch Bar Primary shortcuts are application shortcuts that appear in the same location on all of your phone’s home screens. These are customizable except for the All Apps Key, which remains static. Tap to open the applications (apps) list. The apps list key is a primary All Apps Key shortcut available from all home screens. Tip: Tap Home to return to the main home screen from any other screen. Status Bar The status bar at the top of the home screen provides phone and service status information on the right side and notification alerts on the left. To view the notifications window or access the quick settings menu, tap the status bar and drag it down. Status Bar Layout Main Status Icons Icon Status Bluetooth active Headset connected Location service (GPS) is on Location service (GPS) is off...
Page 69: Notification Panel
Icon Status Network (full signal) Sprint 4G LTE data service Sprint 3G data service Roaming Airplane mode Data synchronizing – connected to HTC Sync Alarm set Battery (charging) Battery (full charge) Main Notification Icons Icon Notification Mobile Hotspot is on New text or MMS message New voicemail New Gmail message Screen captured General notification (for example, sync error) More notifications available (tap to view) Missed call Call in progress Downloading Uploading USB connection Notification Panel When you see notification icons, open the notification panel to check out details of the notifications that you’ve received. You can also quickly access settings from the notification panel. 1. Slide down from the top of the screen to open the notification panel. Getting Started Your Phone's Home Screen...
Page 70: Manage App Notifications
2. On the notification panel: Some notifications allow you to take immediate action. For example, tap a missed call notification to return the call or reply with a text message. Tap the notification icon on the left to open the corresponding app. To dismiss just one notification in the list, drag it left or right. To dismiss all notifications and close the notification panel, tap Clear. Tip: If you have several notifications, scroll through the list screen to see them all. Manage App Notifications You can set the priority of app notifications or completely block notifications for apps you don’t want to be notified about. 1. Tap > > Settings > Sound & notification. 2. Tap Manage app notifications, and then tap the app you want manage. You can also touch and hold a notification, and then tap 3. Tap the On/Off switch next to Block all, Treat as priority, or Allow peeking or depending on your preference. Settings for app notifications are applied to notifications in the notification panel and the lock screen. Getting Started Your Phone's Home Screen...
Page 71: Front Indicator Light (Led)
Change LED Notification Settings You can change when to flash and which apps will flash the LED when there are new notifications. 1. Tap > > Settings > Sound & notification. 2. Under Notifications, tap Flash LED for notifications and choose whether to always flash the LED or flash it only when the screen is off. 3. Tap Manage LED notifications and choose which app notifications you want the LED to flash for. Tip: In other apps, check their settings to find out if they have an option for flashing the LED. HTC BlinkFeed - Your Dynamic Home Screen Get the latest news about your interests or status updates from your right on HTC BlinkFeed. Set up which social networks, news sources, and more will appear. To go to HTC BlinkFeed, swipe right from the Home screen. Getting Started Your Phone's Home Screen...
Page 72: Turn Htc Blinkfeed On Or Off
Swipe up or down to browse stories on HTC BlinkFeed. Tap a tile to view the content. While viewing a news article, swipe left or right to see more stories. While in HTC BlinkFeed, you can tap either or to scroll to the top. Scroll to the top and pull down on the screen to manually refresh the stream. Swipe right on HTC BlinkFeed to open the slideout menu to choose the type or add your custom topics to display. Tip: You’ll see the clock widget on HTC BlinkFeed if you’ve set HTC BlinkFeed as the main Home screen. Turn HTC BlinkFeed On or Off You can turn HTC BlinkFeed on or off. 1. On the Home screen, slide two fingers together. Getting Started Your Phone's Home Screen...
Page 73 2. Tap and make sure Mealtime recommendations is selected. To get restaurant recommendations, you’ll need to actively use HTC BlinkFeed daily. Restaurant recommendations will show up as a tile in HTC BlinkFeed and also on your lock screen. View Restaurant Recommendations View photos of the restaurant, get directions to the restaurant, and more. When you see a restaurant recommendation tile, tap it to view more information. You can do the following: Tap the photo tile or View Photos to browse photos of the restaurant. Tap the map icon or address to see the location in Google Maps. From there, you can get directions. If you see a phone number, tap the phone number to call the restaurant. Tap the dots at the bottom for more options. Add Sources to HTC BlinkFeed Add news sources such as News Republic™ to select from a wide variety of news services. Discover stories and articles on HTC BlinkFeed based on your interests, favorite categories, and popular news channels or websites. 1. Tap or swipe right to go to HTC BlinkFeed. 2. Swipe right to open the slideout menu. Getting Started Your Phone's Home Screen...
Page 74: Select Feeds
3. Tap , and then select the sources you want to add. Select Feeds Discover stories and articles on HTC BlinkFeed. Note: You need to add News Republic before you can select feeds. 1. Tap or swipe right to go to HTC BlinkFeed. 2. Swipe right to open the slideout menu. 3. Next to News Republic, tap > Add topics. 4. Swipe across the screen to browse the categories. 5. Select one or more feeds. Show Content From Your Apps and Social Networks See your friends’ posts in social networks or show content from your HTC apps right on HTC BlinkFeed. Notes: You need to sign in to your social networks to see their feeds on HTC BlinkFeed. When adding a social network to HTC BlinkFeed, you need to give HTC Sense permission to access it. 1. Tap or swipe right to go to HTC BlinkFeed.
Page 75: Customize The Highlights Feed
Subscribe to Foreign News Sources Keep up to date on current events outside your region. You can have news sources from different countries appear on HTC BlinkFeed. 1. Tap or swipe right to go to HTC BlinkFeed. 2. Swipe right to open the slideout menu. 3. Next to News Republic, tap > Add topics. 4. Tap next to the name of the locale or region and then select another one. 5. Select the feeds to add. Read with Convenience Make reading HTC BlinkFeed content more convenient with resizable fonts or night reading mode. 1. Tap or swipe right to go to HTC BlinkFeed. 2. Swipe right to open the slideout menu. 3. Tap an article to open it in News Republic. 4. Tap , and do one of the following: Tap Night mode to switch to night reading mode. ...
Page 76: Customize The Home Screen
Notes: You need to sign in to your social networks to see their feeds on HTC BlinkFeed. When adding a social network to HTC BlinkFeed, you need to give HTC Sense permission to access it. 1. Tap or swipe right to go to HTC BlinkFeed. 2. Swipe right to open the slideout menu. 3. Tap > Compose, and then choose a social network. 4. Compose your status update and post it on your social network. Remove Content From HTC BlinkFeed Whether it’s a tile or an entire feed, you can remove content you don’t want to see on HTC BlinkFeed. To remove a tile, touch and hold the tile you want to remove, and then tap Remove. To remove a feed source, in the slideout menu next to News Republic, tap > Add topics, then tap any tile marked with to remove it. To remove social networks or apps from HTC BlinkFeed, in the slideout menu, tap . Then uncheck the social networks or apps you want to hide from HTC BlinkFeed. Customize the Home Screen Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the ...
Page 77: Set The Home Wallpaper
Freestyle Layout The Freestyle Home screen layout frees you from grid constraints and allows you to place your icons and widgets anywhere you want them on the Home screen. You can use custom stickers as app shortcuts, too. Select a Home Screen Layout 1. Touch and hold an empty space on a widget panel. 2. Tap Change Home screen layout. 3. Choose the Home screen layout that you want. Set the Home Wallpaper Choose from the available wallpapers, or use any photo you’ve taken with the camera. Note: You can only change the wallpaper while in Classic home screen layout. 1. Tap and hold an empty space on a widget panel. 2. In the pop-up menu, tap Change Home screen wallpaper. 3. Choose from where you want to select a wallpaper. Getting Started Your Phone's Home Screen...
Page 78: Set Multiple Wallpapers
To use a wallpaper stored on your phone, tap HTC wallpapers or Live wallpapers. Tap Themes store to use a wallpaper from the Theme app. See Themes for details. To use a photo you captured with the camera, tap Photos. Tap Sprint ID to select a wallpaper from a downloaded Sprint ID pack. 4. Tap Apply or Set wallpaper. Set Multiple Wallpapers You can split a panorama photo into three parts so that it extends to three Home screen panels as one photo. Or, you can choose to set three different wallpapers for each widget panel. Notes: You can only apply Multiple wallpapers while in Classic home screen layout. You can only set the Multiple wallpapers for three widget panels. The right-most photo will be used as the wallpaper for any additional panels. 1. Touch and hold an empty space on a widget panel. 2. Tap Edit current theme > Home wallpaper. 3. Tap > Multiple. You'll then see three page thumbnails. 4. Tap Change wallpaper under the first page thumbnail.
Page 79: Organize Your Widget Panels
5. Select from the preset wallpapers or tap to choose from your photos. 6. Tap Change wallpaper under the Night thumbnail to choose the wallpaper you want to display during the night. 7. Tap . Organize Your Widget Panels Organize your widget panels depending on your needs. Change Your Main Home Screen Set HTC BlinkFeed or a widget panel as your main Home screen. 1. Touch and hold an empty space on a widget panel. 2. In the pop-up menu, tap Manage Home screen pages. 3. Swipe left or right until you see the panel that you want to use as your main Home screen. 4. Tap Set as home. 5. Tap Note: Tapping from an app will first return you to the last panel you were in. Just tap again to go to your main Home screen.
Page 80: Work With Stickers, Widgets And App Shortcuts
4. To remove a widget panel, swipe left or right until you see the panel, and then tap Remove. 5. Tap Arrange Widget Panels Note: A widget panel cannot be moved or inserted before HTC BlinkFeed. 1. On HTC BlinkFeed or any widget panel, slide two fingers together to customize the Home screen. 2. Touch and hold a widget panel thumbnail, and then drag it left or right to the position you want. 3. Tap Work with Stickers, Widgets and App Shortcuts Customize the launch bar, and add stickers, widgets, and app shortcuts to the Home screen. Customize the Launch Bar The launch bar on your Home screen gives you one-tap access to commonly used apps and other shortcuts. You can replace the apps on the launch bar with other apps that you often use. Notes: You can only customize the launch bar while in Classic layout. If you're using the Freestyle layout, you will only see the launch bar on the lock screen. Icons displayed will be the same ones you have in the Classic layout. 1. Touch and hold the app you want to replace, and then drag it out to . 2. Tap ...
Page 81 Tips: You can also group apps on the launch bar into a folder. The apps or shortcuts you see on the lock screen are the same as the ones in the launch bar. Add Widgets on Your Home Screen Widgets make at-a-glance important information and media content easily available. Choose from a selection of widgets and add the most useful ones to your Home screen. 1. Touch and hold an empty space on a widget panel. 2. In the pop-up menu, tap Add apps and widgets. 3. Tap > Widgets. 4. Scroll through the widgets or tap to search for specific widgets. Some widgets are available in different styles and sizes. 5. Touch and hold a widget, and then drag it to a widget panel you want to add it to. Change the Widget Settings You can modify basic settings of some widgets (for example, the Clock widget) from the Home screen. Some widgets can also be resized after you’ve added them to your Home screen. Touch and hold the widget on your Home screen, and then drag it to . You can then customize the widget settings. To resize the widget, touch and hold the widget. If a border appears around the widget, drag the ...
Page 82 Use Stickers as App Shortcuts Replace the usual app shortcuts with stickers to blend with your home wallpaper design. You can link individual stickers to different apps. 1. Switch to Freestyle layout. To find out how, see Choose a Home Screen Layout. 2. Touch and hold an empty space on a widget panel. 3. In the pop-up menu, tap Add stickers. 4. Tap > Stickers. 5. Scroll through the stickers, and then drag a sticker to a widget panel you want to add it to. 6. Tap the newly added sticker, and then tap an app to link to the sticker. Note: If you need to link the sticker to a different app, touch and hold it on the widget panel, and then drag it to Relink. 7. To show or hide the name of the app it's linked to, touch and hold the sticker on the widget panel, and then drag it to Show label or Hide label. Tip: You can choose to show or hide labels for all stickers on the Home screen. Touch and hold an empty space on a widget panel, and then tap Show/hide labels for stickers. Move or Remove Items on Your Home Screen 1. ...
Page 83: Htc Sense Home Widget
HTC Sense Home Widget Get quick access to apps, shortcuts and folders you use most frequently based on where you are. With the HTC Sense Home widget, HTC 10 continually adapts to how you use it. For example, apps you use most frequently for work will show up when you’re at your office. The HTC Sense Home widget changes depending on whether you’re at home, work, or somewhere else. Set Up the HTC Sense Home Widget Setting up the HTC Sense Home widget is quick and easy. Tip: If you don’t see the HTC Sense Home widget, add it to your Home screen. See Work with Stickers, Widgets and App Shortcuts. Note: Make sure you turn on location services in your phone settings. See Location Settings. 1. Tap Tap to personalize. 2. On the setup screen of the HTC Sense Home widget, tap Let's explore. 3. Tap where you are to finish setting up the widget. 4. On the widget, tap > > > Personalize HTC Sense Home. 5. Select all the options on the screen, and then tap Getting Started Your Phone's Home Screen...
Page 84 Set Your Home and Work Locations You can change the address for your home and work locations if you ever move to a new home or change your job. 1. On the Home screen, swipe right or left until you see the HTC Sense Home widget. 2. On the widget, tap > > > Set locations. 3. Tap the address area to search for the address you want to set. 4. When you’ve found the address on the map, tap Done. Switch Locations Manually The HTC Sense Home widget automatically changes locations based on where you are. You can also manually change the location in the HTC Sense Home widget. For the HTC Sense Home widget to change locations automatically, you need to make sure that HTC Location Service is turned on. See HTC Location Services. 1. On your Home screen, slide right or left until you see the HTC Sense Home widget. 2. Tap , and then tap the location you want. Pin and Unpin Apps Pinning apps, shortcuts, or folders to the HTC Sense Home widget ensures they stay on the widget. Items in the HTC Sense Home widget will have one of two states: pinned or unpinned. Unpinned items will be automatically changed to more frequently used items. 1. On the Home screen, swipe right or left until you see the HTC Sense Home widget.
Page 85: Customize The Lock Screen
Add Apps to the HTC Sense Home Widget Add your favorite apps, shortcuts, or folders to the HTC Sense Home widget. 1. Tap > 2. Touch and hold the app, shortcut, or folder you want to add to the widget. 3. Drag the item to where you want in the HTC Sense Home widget. 4. The app, shortcut or folder will be added to the HTC Sense Home widget and pinned in place. Turn Suggestions Folder On and Off The Suggestions folder dynamically changes content depending on the apps you use. If you don’t want to see recommended apps, you can turn it off. 1. On the Home screen, swipe right or left until you see the HTC Sense Home widget. 2. Tap , and then tap > Show/hide smart folders. 3. Tap OK. Customize the Lock Screen Use the home wallpaper, or use any photo you’ve taken with the camera as the lock screen ...
Page 86 > > Settings > Security. 2. Tap Screen lock, and then select and set up a screen lock. This will be your backup screen lock method to use in case the phone doesn’t recognize you or a trusted device. 3. On the Security screen, tap Smart Lock. 4. Confirm your screen lock. 5. Tap Trusted face and follow the onscreen instructions. 6. Tap Lock phone after then specify the idle time before the screen is locked. To help make Smart Lock more reliable and more secure, you can to train HTC 10 to recognize your face in different situations, such as when you’re wearing glasses or sporting a beard. Tap Smart Lock, confirm your screen lock, and then tap Trusted face > Improve face matching. Follow the onscreen instructions. Change Lock Screen Shortcuts To change apps (or other shortcuts) on the lock screen, change the ones on the launch bar. To find out how, see Customize the Home Screen. Turn Off the Lock Screen You can turn the lock screen off in Settings.
Page 87: Themes
Interact with Lock Screen Notifications Besides seeing notifications on the lock screen, you can also interact with them. Tap twice on a notification to go directly to the related app. To see the entire list of notifications on the lock screen, swipe down on the lock screen. You can tap on a blank area of the screen to return to the lock screen. Swipe left or right on the notification to remove it. Touch and hold a notification to see more related information. Tap to prioritize or block notifications from the related app. HTC BlinkFeed Notifications From time to time, you’ll see HTC BlinkFeed notifications, such as a suggestion for a nearby restaurant or a recommended article. 1. Double-tap the notification to see the full notification. For restaurant recommendations, tap or the notification text. 2. Tap the notification again to get more information about the restaurant recommendation or to read the article in HTC BlinkFeed. Tip: If you don’t want to see restaurant recommendations on your lock screen, go to HTC BlinkFeed, and then tap > and clear the Mealtime recommendations option. Themes Themes brings a quick and easy way for you to customize your phone with wallpapers, sounds, icons, and more. Log in with your HTC Account to browse from the available themes in the Themes store, or make your own.
Page 88: Download Themes
Download Themes Find and download pre-made themes that make it easy for you to personalize your phone. 1. Tap > > Themes. 2. Tap Get started. 3. Sign in with your preferred account. 4. On the Recommended screen, swipe left or right under each category to browse recommended items. 5. To see all available items for a category, swipe left and tap See all. 6. Tap an item to see the details screen. 7. Tap Download. To apply the theme after it has finished downloading, tap Apply. If your theme has custom sounds, all of your ringtones and alert tones will also change. Bookmark Themes While browsing themes, you can bookmark them so you can easily find them later. 1. Tap > > Themes. 2. Browse the categories to find something you like. 3. Tap the item and then tap . You’ll find the bookmark in My themes. See Find Your Themes. Tip: You can remove the bookmark by tapping Create Themes You can create and customize your own theme and even share it for others to download.
Page 89: Mix And Match Themes
5. Crop and save the image. 6. Tap Next. 7. Swipe up or down to the pre-defined style to select for your theme. 8. Do any of the following: If you don’t want to customize your theme further, tap Next to save your theme. Tap Edit, then tap any of the categories you want to customize, and experiment with the settings until you’re satisfied. When you’re ready, tap Preview to see what your theme will look like. 9. Tap Finish, then name your theme and tap OK to save your theme. 10. To apply the theme right away, make sure you select the Apply this theme now option. Mix and Match Themes After selecting a theme, you can mix and match parts from other themes such as sounds, icons, wallpapers, and more. Note: To mix and match themes, you need to first download theme components from the catalog. 1. Tap > > Themes. 2. Tap > Edit current theme. 3. Tap any of the other categories you want to change.
Page 90: Find Your Themes
7. Tap Save copy to save your new theme, or if you're editing a theme that you copied, tap Save to save the changes. Find Your Themes Themes you created or downloaded can be found in your theme collection. You’ll also find the theme you bookmarked. 1. Tap > > Themes. 2. Tap > My themes. Share Themes Share themes, wallpapers, icons, and more with friends and family. 1. Tap > > Themes. 2. Browse to the theme you want to share and tap it to view the details. 3. While viewing the details page of any item in the catalog, tap to share. Delete a Theme You can delete a theme if you no longer want to keep it on your phone. Getting Started Your Phone's Home Screen...
Page 91: Motion Launch
Themes. 2. Tap > My themes. 3. Tap the theme you want to remove from your collection. 4. Tap > Remove. If the theme you deleted is currently applied, it will still be applied to your phone until another theme is applied. Motion Launch Motion Launch is a combination of a motion gesture followed by a finger gesture. With Motion Launch, you don’t have to reach for the Power/Lock button to wake up your phone. Using a combination of simple gestures, you can wake up to your home screen, HTC BlinkFeed, and more. Turn Motion Launch On or Off Motion Launch is on by default. You can turn it off in Settings. 1. Tap > > Settings. 2. Tap Display, gestures & buttons. 3. Tap Motion Launch gestures. 4. Select the Motion Launch gestures you want. Getting Started Your Phone's Home Screen...
Page 92: Wake Up To The Lock Screen
Wake Up to the Lock Screen Go from sleep mode to the lock screen without reaching for the Power/Lock button. 1. Lift the phone in portrait orientation. 2. Immediately double-tap the screen. Make sure you’re not touching the screen when the phone vibrates. Wake Up and Unlock Go from sleep mode and unlock HTC 10 to the last screen you were using without reaching for the Power/Lock button. Note: If you’ve set up a screen lock with credentials, you’ll be asked to provide your credentials first before HTC 10 unlocks. 1. Lift the phone in portrait orientation. 2. Immediately swipe up from the bottom half of the screen. Make sure you’re not touching the screen when the phone vibrates. Getting Started Your Phone's Home Screen...
Page 93: Wake To The Home Widget Panel
Wake to the Home Widget Panel Go from sleep mode to the Home widget panel without reaching for the Power/Lock button. Note: If you’ve set up a screen lock with credentials, you’ll be asked to provide your credentials first before HTC 10 unlocks. 1. Lift the phone in portrait orientation. 2. Immediately swipe left from the right side of the screen. Make sure you’re not touching the screen when the phone vibrates. Wake to HTC BlinkFeed Go from sleep mode to HTC BlinkFeed without reaching for the Power/Lock button. Note: If you’ve set up a screen lock with credentials, you’ll be asked to provide your credentials first before HTC 10 unlocks. 1. Lift the phone in portrait orientation. 2. Immediately swipe right from the right side of the screen. Make sure you’re not touching the screen when the phone vibrates. Getting Started Your Phone's Home Screen...
Page 94: Launch The Camera
Launch the Camera When the screen is off, you can wake up the phone directly to the Camera app. Press and hold the Volume up or down button, and then lift the phone in landscape orientation. – or – Lift the phone in landscape orientation, and then press the Volume up or down button right away. Note: If you’ve set up a screen lock with credentials, you’ll be asked to provide your credentials when you exit the Camera app. Motion Launch Troubleshooting In Settings > Display, gestures & buttons, tap Motion Launch gestures and make sure that the Motion Launch gestures you want to use are selected. If Motion Launch is already on but your phone is not responding to your gestures, see the possible causes below. There was no motion gesture before the finger gesture. Make sure to lift the phone first before doing the finger gesture. Length of swiping was too short. Swipe a longer distance across your screen. When swiping up to unlock the screen, you didn’t swipe from the bottom half of the screen. You may have covered the proximity sensor while holding the phone. The duration of swiping may be too long. Release your finger when the phone vibrates. Getting Started Your Phone's Home Screen...
Page 95: Making Connections
Making Connections The topics in this section w ill cover your phone’s ability to help you make connections, from phone calls and maintaining contacts, to text messages, email, Internet, and international services. Making Connections...
Page 96: Phone Calls And Voicemail
Phone Calls and Voicemail The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, set up and manage contacts, and more. Place and Answer Calls The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options. Adjust In-Call Volume Adjusting Call Volume: Press the Volume up or down button during the call. Troubleshooting Question: Difficulty during call. Answer 1: It may not be possible to make a call properly in a noisy location. Answer 2: When calling using the speaker, check the call volume. Raising the call volume may make calling difficult. Question: Sound pops momentarily during a call. Answer: Are you changing location while calling? Sound pops when signal is weak and the phone switches to a different area. Emergency Call Caution Emergency calls are restricted in Airplane mode. Call Using the Phone Dialer The most common way to place a call is by using the phone’s dialer screen. Call Using Smart Dial You can either dial a number directly, or use Smart dial to quickly place a call. Smart dial searches ...
Page 97 4. Tap the contact you want to call. To check other phone numbers associated with the contact, tap beside the contact name. If the phone number has an extension, tap after connecting to the main line and then dial the extension number. 5. To hang up, tap End call. Change the Phone Dialer Layout Switch between a large or standard dial keypad. 1. Tap > to display the phone’s dialer screen. 2. Tap > Large dial pad or Standard dial pad. Troubleshooting Question: Call does not connect. Answer 1: Was the number dialed using the area code? Try dialing the number starting with "0." Answer 2: Are you in an area with poor wireless coverage? Try calling again from another area. Making Connections Phone Calls and Voicemail...
Page 98: Call Emergency Numbers
Dial an Extension Number To skip voice prompts when dialing an extension number, do one of the following. After dialing the main number, touch and hold . The letter p is added to the number you are dialing. Enter the extension number, and then tap . You will be connected to the mainline and then to the extension number. – or – After dialing the main number, touch and hold . The letter w is added to the number you are dialing. Enter the extension number, and then tap . After connecting to the main line, tap SEND to dial the extension number. Tip: You can save phone numbers with an extension in the People app. Call Emergency Numbers You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted. Important: You won’t be able to make an emergency call if you don’t have a network signal. 1. Unlock the screen. For more information, see Lock and Unlock Your Screen. 2. Tap > 3. Tap As long as you are in an area covered by wireless service, the emergency call is placed. Note: When your account is restricted or if you’ve enabled but forgotten your lock password or lock pattern, you can still make emergency calls by tapping Emergency call on the screen. Enhanced 9-1-1 (E 9-1-1) Information This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9- 1-1 emergency location services where available.
Page 99: Call Using A Speed Dial Number
Call Using a Speed Dial Number Speed dial numbers let you dial numbers by touching and holding a single number on the Phone keypad. 1. Tap > to display the phone dialer’s screen. 2. Touch and hold the speed dial key on the Phone keypad. The display confirms that you have dialed the number when it shows "Dialing" on the upper right side of the screen. Set Up Speed Dial Your phone can store up to eight phone numbers in speed dial locations. (The number 1 is reserved for Sprint voicemail access.) To assign a speed dial number to a contact: 1. Tap > > People, and then tap a contact. 2. Tap > Set speed dial. 3. Tap Not assigned under Number to select the contact’s number that you want to assign to the speed dial key. 4. Tap Not assigned under Location and then select a speed dial location. 5. ...
Page 100: Make International Calls
Make International Calls When placing international calls, plus code dialing automatically adds the international dialing code for your location (for example, 011 for international calls made from the U.S.). Notes: Make sure the North American dialing option is enabled under Settings > Call > CDMA call settings > Plus code dialing. To call someone in your contacts list, the stored phone number needs to have a "+" sign followed by the country code, area code, and phone number. 1. Tap > 2. Enter the first few letters of a contact name, and then tap a contact to call. If you don’t have the number stored, touch and hold the until a "+" sign appears. Then enter the country code, area code, and phone number, and tap The Phone dialer automatically adds your international dialing code to the number. Note: The Phone dialer dials as is and doesn’t automatically add your international access code when you dial a phone number that has a "+1" in front or when there’s no plus sign in front of the number. Important: International calls may incur additional fees. Contact Sprint customer service for details. Change the International Dialing Code By default, the international dialing code is set to 011. When you’re traveling in another country, you can set the international dialing code to your current location. 1. Tap > > ...
Page 101: Answer Phone Calls
Tips: You can also tap the notification to display call history and then tap the entry to call it. If you have multiple missed calls, tap the missed calls notification to open the Call history tab. Answer Phone Calls The following information lets you know how to answer incoming calls, mute the ringer on incoming calls, reject incoming calls, and more. When you receive a phone call from a contact, the Incoming call screen appears and displays the caller ID icon, name, and phone number of the calling party. When you receive a phone call from someone who is not stored in People, only the default caller ID icon and phone number appear on the Incoming call screen. Notes: Your phone will automatically adjust the ringtone volume when you use the polite ringer and pocket mode features. If your phone is turned off, all calls automatically go to voicemail. Answer or Reject an Incoming Call If the display is on when you get a call, tap Answer or Decline. If the display is locked when you get a call, drag or upwards. You can also press the Power/Lock button twice to reject a call. Tip: After declining a call, you can send a text message to the caller or create a task to remind you to return the call. All declined calls go to your voicemail. Mute the Ringing Sound without Rejecting the Call ...
Page 102: In-Call Screen Layout And Operations
In-Call Screen Layout and Operations While you’re on a call, you will see a number of onscreen options. Mute : Mute the microphone during an active call. Tap again to unmute the microphone. Note: If Mute is activated, the speaker mode is deactivated. Speaker : Route the phone’s audio through the speaker (On) or through the earpiece (Off). Activate Speaker to route the phone’s audio through the speaker. (You can adjust the speaker volume using the Volume button.) Deactivate Speaker to use the phone’s earpiece. Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone use. Dialpad : Use the onscreen dialpad to enter additional numbers, for example, an extension or access code. For example: When you call your bank’s 800 number, use your dialpad to enter your account number and PIN. Tap to view more in-call options. Add call: Tap to initiate a conference call (3-way call). Flash: Tap to put the current call on hold. Making Connections Phone Calls and Voicemail...
Page 103: Place Calls From History/People
People: Display your contacts list. Open contact card: Display the caller’s contact information. End a Call There are a couple of options for ending a phone call. On the call screen, tap End call. Slide the notification panel open, and then tap If the phone number of the person who called is not in your contacts list, you can choose to save the number to your contacts list after you hang up. Place Calls from History/People You can also place calls directly from your contacts list or from the Call history screen. Call From Call History You can directly call numbers stored in your Call history. 1. Tap > 2. Swipe right to display the Call history tab. 3. Tap an entry to place a call. Note: You cannot make calls from Call history to entries identified as No ID or Restricted. Tip: Touch and hold an entry in the Call history list to open the options menu where you can select to view the contact information (if number is stored in People), edit the number before you call, send a text message, or delete the entry from the Call history list and more.
Page 104: Call History
Call History Call history lists all recent incoming, outgoing, and missed calls. Call history makes redialing a number fast and easy. It is continually updated as your phone automatically adds new numbers to the beginning of the list. Note: Call history records only calls that occur while the phone is turned on. If a call is received while your phone is turned off, it will not be included in History. Open Call History Access your Call history to quickly call someone back or see who you have talked to recently. 1. Tap > 2. Swipe right to display the Call history tab. Each entry contains the phone number (if it is available) and the contact name (if the number is in People) 3. Do any of the following: Tap a name or number in the list to call. See Call From Call History. Touch and hold a name or number in the list to display the options menu. Tap a contact photo to find more ways of getting in touch with the contact. Tap to display only a particular type of call such as missed calls or outgoing calls. Save a Number From Call History If the phone number of a person who called is not in People, you can choose to save the number after you hang up. 1. Tap > ...
Page 105: Block A Caller
1. Tap > 2. Swipe right to display the Call history tab. 3. Touch and hold the entry you want to call and tap Edit number before calling. 4. Enter the prefix and tap to call the number. Block a Caller When you block a phone number or a contact, all calls from the phone number or contact will be declined automatically. 1. Tap > 2. Swipe right to display the Call history tab. 3. Touch and hold the contact or phone number you want to block, and then tap Block contact > Note: To remove a caller from your blocked list, on the Call history tab, tap > Blocked contacts. Touch and hold a contact, and then tap Unblock contacts. Erase Call History If the Call history becomes long, you can delete an entry or the entire Call history list. 1. ...
Page 106: Visual Voicemail Setup
unauthorized access. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. 1. Tap > 2. Touch and hold to dial your voicemail number. Your phone dials the voicemail access number. 3. Follow the system prompts to: Create your passcode. Record your name announcement. Record your greeting. Important: Voicemail Passcode – Sprint strongly recommends that you create a passcode when setting up your voicemail to help protect against unauthorized access. Without a passcode, anyone who has access to your phone is able to access your voicemail messages. Visual Voicemail Setup This topic describes the Visual Voicemail feature of your phone's service, as well as the steps required to set up Visual Voicemail on your phone. About Visual Voicemail Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find exactly the message you are looking for without having to listen to every voicemail message first. This feature periodically goes out to your voicemail, and gathers the caller information from all of the current voicemails. It then populates a list with the caller name and number, along with the length of time and priority level of the voicemail message. Set Up Visual Voicemail Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail. You should set up your voicemail and personal greeting as soon as your phone is activated. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or ...
Page 107: Review Visual Voicemail
4. Tap Personalize now and follow the system prompts to: Create a passcode (part of standard voicemail). Record your name announcement. Record your greeting. Important: Voicemail Passcode – Sprint strongly recommends that you create a passcode when setting up your voicemail to help protect against unauthorized access. Without a passcode, anyone who has access to your phone is able to access your voicemail messages. Review Visual Voicemail Visual Voicemail lets you easily access and select which messages you want to review. 1. Tap > > Voicemail. 2. Tap a message. 3. While reviewing a voicemail message, you can: Tap to play or to pause the voicemail. Tap to turn the speakerphone on or off during playback. Touch and drag the timeline to scrub through the message to different points. Tap to call the person who left the voicemail message. Tap to reply with a text, audio, or avatar message.
Page 108: Visual Voicemail Options
Note: Not all options are available for all messages. Visual Voicemail Options Your visual voicemail options appear as icons at the bottom of the voicemail review screen. 1. Tap > > Voicemail. 2. Your Visual Voicemail inbox appears. 3. Do any of the following: Tap to access your voicemail folders such as all your received, sent and archived voicemail messages. Tap to create a new voice SMS, a new avatar message, search your voicemail messages, or shop for avatars and backgrounds. You can also access the settings and help from this menu. Configure Visual Voicemail Settings The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and more. 1. Tap > > Voicemail. 2. Tap > Settings. You will see the voicemail settings menu. 3. Select an option to change its settings. Change Your Main Greeting via the Voicemail Menu Your main greeting can be changed directly via the Visual Voicemail system. This direct access ...
Page 109: Optional Calling Services
1. Tap > > Voicemail. 2. Tap > Settings > Preferences > Personalize voicemail. 3. Tap OK to connect to the voicemail system. Follow the prompts to change your current greeting. Edit the Display Name via the Voicemail Menu From your Visual Voicemail menu, you can quickly change the name or number attached to your voice messages. 1. Tap > > Voicemail. 2. Tap > Settings > Display > Display name. 3. Tap the existing identification field and enter a new identifying name or number (used to identify you to recipients of your voice messages). 4. Tap OK to save your information. Optional Calling Services The following topics outline additional voice-related services available with your phone, including Wi- Fi calling, call services and more. Conference Calling With conference calling, also known as 3-way calling, you can talk to two people at the same time. ...
Page 110: Caller Id Blocking
Caller ID Blocking Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If you do not want your number displayed when you make a call, follow these steps. 1. Tap > 2. Tap 3. Enter a phone number. 4. Tap Call. To permanently block your number, call Sprint Customer Service. Call Waiting When you’re on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s screen informs you that another call is coming in and displays the caller’s phone number (if it is available and you are in digital mode). To respond to an incoming call while you’re on a call: 1. Tap Answer. This puts the first caller on hold and answers the second call. 2. To switch back to the first caller, tap the contact on the screen. Note: For those calls where you don’t want to be interrupted, you can temporarily disable Call Waiting by tapping before placing your call. Call Waiting is automatically reactivated once you end the call. Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when you have activated Call Forwarding. Note: Depending on your plan, you may be charged a higher rate for calls you have forwarded. To activate Call Forwarding: 1. ...
Page 111: Internet Calls
You will hear a tone to confirm the activation of Call Forwarding. All calls to your wireless number will be forwarded to the designated phone number. To deactivate Call Forwarding: 1. Tap > 2. Tap 3. Tap Call. (You will see a message and hear a tone to confirm the deactivation.) You will hear a tone to confirm the deactivation. Internet Calls When you’re connected to a Wi-Fi network, you can make and receive calls through an Internet calling account. Note: Before you add an Internet calling account, make sure that you’ve registered with an Internet calling service that supports voice calls over Session Initiation Protocol (SIP). Internet calls to phone numbers may incur additional fees. Add an Internet Calling Account You must add an Internet calling account before you can make Internet calls. 1. Tap > > Settings > Call. 2. Under Internet call settings, tap Accounts. 3. Tap Add account. 4. Enter your account details. 5. Tap > Save. 6. ...
Page 112: Ringtone Settings
Phone number. First, enable Internet calling for your outgoing calls. Tap > > Settings > Call. Tap Use Internet calling, and then select either For all calls when data network is available, Only for Internet calls, or Ask for each call. Ringtone Settings You can change how your phone alerts you when you receive calls. Switch Between Silent, Vibrate, and Normal Modes To change from silent to normal mode, press the Volume up button. To change from vibrate to normal mode, press the Volume up button twice. Swipe down from the status bar, and then tap > Sound &...
Page 113: Voicemail Settings
Auto answer calls: Select this option to automatically answer incoming calls just by lifting the phone to your ear. Show declined call options: Select to enable text message and reminder options for declined calls. Save to People: Select to add unknown numbers to the People list after the call. Voicemail Settings Use this menu to check your voicemail settings such as the voicemail service provider and voicemail number. 1. Tap > > Settings. 2. Tap Call. 3. Tap Voicemail service or Voicemail settings. Hearing Aids Select the Hearing aids option to enable hearing aid compatibility that amplifies your phone’s in-call volume. 1. Tap > > Settings. 2. ...
Page 114 Your phone is compatible with select TTY phones. Please check with the manufacturer of your TTY phone to ensure that it supports digital wireless transmission. Your phone and TTY phone will connect using a special cable that plugs into your phone’s headset jack. If this cable was not provided with your TTY phone, contact your TTY phone manufacturer to purchase the connector cable. When establishing your Sprint service, please call Sprint Customer Service using the state Telecommunications Relay Service (TRS) by first dialing . Then provide the state TRS with this number: 866-727-4889. To turn TTY Mode on or off: 1. Tap > > Settings. 2. Tap Call. 3. Tap CDMA call settings > TTY mode. 4. Tap TTY Full, TTY HCO, or TTY VCO. Tap TTY Off to turn TTY mode off. Note: When enabled, TTY mode may impair the audio quality of non-TTY phones connected to the headset jack. Warning: 9-1-1 Emergency Calling Sprint recommends that TTY users make emergency calls by other means, including Telecommunications Relay Services (TRS), analog cellular, and landline communications. Wireless TTY calls to 9-1-1 may be corrupted when received by public safety answering points (PSAPs), rendering some communications unintelligible. The problem encountered appears related to TTY equipment or software used by PSAPs. This matter has been brought to the attention of the FCC, ...
Page 115 Plus code dialing: Tap to set plus code dialing. See Place and Answer Calls for details. Making Connections Phone Calls and Voicemail...
Page 116: Contacts
Contacts The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account, your PC, compatible email programs (including Exchange Server), and your Facebook friends. Contacts Cautions Information saved in Contacts may be lost or changed if the battery is removed for a long period or left uncharged. Accident or malfunction may also cause loss or change to information. It is recommended that you keep a separate copy of contacts and other important information. Sprint is not responsible for any damages from lost or changed contacts. Your Contacts List The People app lists all contacts stored on your phone and from the online accounts you’re logged in Contacts Screen Layout Tap > > People. The following illustration shows your Contacts app layout and describes the various features. Making Connections Contacts...
Page 117: Find People
Item Description Groups tab Show contact groups. Favorites tab Show all contacts. People tab Show favorite contacts. Contact name Tap to show contact’s details. This also shows when a contact has sent you new messages. Contact image Tap to find ways to quickly connect with the contact. Contact link Tap to manage contacts from your social network and Web-based email suggestion accounts. My profile View your profile and edit your contact information. Tap to manage your contacts list. Menu Search contacts. Search Add a new contact. Add new Tips: You can also access People through the Phone app. Tap > and then swipe left until you reach the People tab. To sort your contacts by their first or last name, tap ...
Page 118: Set Up Your Profile
Find people in your contacts list. Tap , and then enter the first few letters of the contact name in the Search people box. Find people on your company directory. Tap , enter the first few letters of the contact name in the Search people box, and then tap Search contacts in your Company Directory. Tip: Aside from searching for a contact by name, you can search using a contact’s email address or company name. On the People tab, tap > Settings > Search contacts by, and then choose a search criteria. Set Up Your Profile Your profile stores your personal contact information in an easy-to-access location. 1. Tap > > People > My profile. 2. Tap Edit my contact card. 3. Enter or edit your name and contact details. 4. Tap your current profile photo or icon to change it. 5. ...
Page 119: Add Entries To The People App
Add Entries to the People App You can add new contacts to the People app or add existing ones from your social network or Exchange ActiveSync accounts. Add a New People Entry Start adding your contacts on your phone. If you’ve set up an email account on your phone, you can sync your new contacts with that account. 1. Tap > > People. 2. Tap 3. Tap the "Name" field, and then enter the contact name. Note: Tap to separately enter the contact’s given, middle, and family, and name suffix (such as Jr.). 4. Select the Contact type. This determines which account the contact will sync with. 5. Enter the contact information in the fields provided. 6. Tap . When you tap the added contact on your contacts list, you’ll see the contact information and your exchange of messages and calls. Depending on the information that you’ve added to the contact (such as an email address), you’ll also be able to see the contact’s social network updates, events, and photos. Add an Extension Number to a Contact Number While creating a new contact in People, you can add an extension number to their number so you ...
Page 120: Manage People Entries
1. Tap > > People. 2. Tap a contact’s photo (not the name), and then choose how you want to get in touch with that contact. Tip: For more ways of getting in touch with your contact, tap an icon below the contact photo. Manage People Entries Make sure your contacts’ information is up to date. You can edit or delete an entry in People. Edit a People Entry You can add another phone number, email address, or assign a photo to a contact in People. Note: Facebook and Twitter contacts cannot be edited. 1. Tap > > People. 2. On the People tab, touch and hold the contact, and then tap Edit contact. 3. Enter the new information. 4. Tap . Delete an Entry Follow these steps to delete an entry in your contacts list. Making Connections Contacts...
Page 121: Import Or Copy Contacts
1. Tap > > People. 2. On the People tab, touch and hold the contact, and then tap Delete contact. 3. Tap OK to confirm. Delete Multiple Entries Clean up your contacts list by deleting entries that you no longer need. 1. Tap > > People. 2. On the People tab, tap > Delete contacts. 3. Select the entries you want to delete, and then tap Delete. Import or Copy Contacts It’s easy to import or copy contacts from your online accounts and save them directly to your phone. Import a Contact from an Exchange ActiveSync Account 1. Tap > ...
Page 122: Accept Contact Link Suggestions
Accept Contact Link Suggestions When your phone finds contacts that can be merged, you’ll see a link notification when you open the People app. 1. Tap > > People. 2. On the People tab, tap the Contact link suggestion notification when available. You’ll see a list of suggested contacts to merge. 3. Navigate to the contact you want to merge. 4. Tap to merge. Otherwise, tap to ignore the contact link suggestion. Note: If you don’t want to receive contact link suggestions, on the People tab, tap > Settings. Clear the Suggest contact link option. Manually Merge Entries You can merge your entries manually and choose the accounts to link the contact. 1. Tap > > People. 2. On the People tab, tap the name of the contact (not the icon or photo) you want to link. 3. Tap > Link. 4. ...
Page 123: Send Contact Information
Send Contact Information Quickly share your contact card or People entries on your phone. 1. Tap > > People. 2. Do any of the following: To send someone’s contact information, touch and hold the name of the contact (not the icon or photo), and then tap Send contact as vCard. To send your contact information, touch and hold My profile, and then tap Send my profile. 3. Tap Send contact via and choose how you want to send the vCard. 4. Select the type of information you want to send. 5. Tap Send. Send Multiple People Entries 1. Tap > > People. 2. Tap > Send contacts. 3. ...
Page 124: Create A Group
Create a Group Create a group for your sporting buddies or family members so you can easily send them a message or email. 1. Tap > > People. 2. On the Groups tab, tap 3. Enter a name for the group. 4. Tap > Add contact to group. 5. Select the contacts you want to add, and then tap Save. Send a Message or Email to a Group Easily send a message or email to all members of the group. 1. Tap > > People. 2. On the Groups tab, tap the group you want to send a message or email to. 3. Go to the Group action tab. 4. ...
Page 125: Back Up And Restore Your Contacts
4. Tap Save. Manage Your Contact Groups Put your favorite group at the top of the groups’ list or delete groups that you don’t need. 1. Tap > > People. 2. On the Groups tab, tap > Edit groups. 3. You can: Rearrange the contact groups. Drag at the end of the group name to its new position. Select the contact groups you want to remove. 4. Tap Save. Back Up and Restore Your Contacts Make sure you don’t lose your contacts by backing them up to your phone’s storage or microSD card (if you inserted one). Back Up Contacts 1. Tap > > People.
Page 126: Private Contacts
4. If you have more than one account set up, tap the type for the imported contacts. 5. If you have multiple backups available, select the backup you want to import, and then tap OK. 6. Enter the password you’ve set for this backup, and then tap OK. Private Contacts If you don’t want to show a contact’s name and photo on the lock screen when you have an incoming call, add the contact to your private contacts list. Add a Contact to the Private Contacts List 1. Tap > > People. 2. Touch and hold the contact, and then tap Add to private contacts. 3. To view your private contacts list, on the People tab, tap > Manage contacts > Private contacts. Organize Your Private Contacts 1. Tap > > ...
Page 127: Messaging
Messaging With wireless service and your phone’s messaging and data capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail (Google), personal and corporate email, and text and multimedia messaging. Text and Multimedia Messaging With Text Messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phone. Multimedia messages, or MMS, can contain text and pictures, recorded voice, audio or video files, picture slideshows, contact cards (vCard), or appointments (vCalendar). See your service plan for applicable charges for messaging. Send a Text Message (SMS) Quickly compose and send text messages on your phone. 1. Tap > > Messages. 2. Tap 3. Enter a contact name or mobile number in the "To" field. 4. Tap the "Add text" box and then start composing your message. Note: A counter appears above the Send icon to tell you how many characters you have entered and how many characters are left. Once you go over the 160-character limit, a new message is created but automatically joined into one when received. 5. Tap to send, or tap to save the message as a draft. Making Connections Messaging...
Page 128: Send A Multimedia Message (Mms)
Note: Your text message automatically becomes a multimedia message if you enter an email address as the recipient, add a message subject, attach an item, or compose a very long message. Send a Multimedia Message (MMS) When you need to add a little more to a text message, you can send a multimedia message (MMS) with pictures, voice recordings, audio or video files, contact cards (vCard), or appointments (vCalendar). 1. Tap > > Messages. 2. Tap 3. Enter a contact name, mobile number, or email address in the "To" field. Tip: If only phone numbers are showing up when you’re entering a contact name, tap , and then tap > Show Email. 4. To add a subject line, tap > Add subject to add a subject line to your message. 5. Tap the "Add text" box, and then start composing your message. 6. Tap and then select an attachment type. Tip: Record videos with minimum resolution so you can reduce the file size of your attachments. 7. Select or browse for the attachment to attach. 8. After adding an attachment, tap to see options for replacing, viewing or removing your attachment. 9. ...
Page 129: Send A Group Message
Tap , and then choose to add a photo or a video. Tap > Audio to add music or a voice recording to a slide. Tap Add text, and then enter your caption. Tap to see options for replacing, viewing, or removing your attachment. 4. Tap > Preview. Tap once on the preview screen to see playback controls. Tap to return to the compose screen. 5. When finished, tap to send, or tap to save the message as a draft. Send a Group Message Group messaging makes it easy to send a message to multiple contacts all at once. You can choose to send a group SMS or group MMS. Notes: You will be charged for each text message sent. For example, if you send a message to a group of five people, you will be charged for five messages. Group MMS may incur extra data fees. 1. Tap > > Messages. 2. Tap 3. ...
Page 130: Save And Resume Composing A Draft Message
Group MMS FAQs Question: Why can’t my recipients see or join the group MMS I sent them? Answer: Check whether your recipients have enabled Group messaging on their mobile devices. Some devices or mobile operators may not support this feature. Question: How do I receive or block group MMS? Answer: In Message settings, tap Multimedia messages (MMS), and then turn Group Messaging on or off. Save and Resume Composing a Draft Message While composing a text or multimedia message, tap to automatically save your message as a draft. You can resume composing a draft message. 1. Tap > > Messages. 2. Tap the draft message, edit the message, and then tap Tip: To see all draft messages in one place, tap on the All messages screen, and then tap Filter > Drafts. Read and Reply to a Message Depending on your notification settings, the phone plays a ringtone, vibrates, or displays the message briefly in the status bar when you receive a new text or multimedia message. To change the notification for new text and multimedia messages, see Text and Multimedia Message Options. A ...
Page 131: Forward A Message
2. On the All messages screen, tap a contact (or phone number) to display the exchange of messages with that contact. 3. Tap > Recipient phone number, and select which phone number you want to reply to. 4. Tap the "Add text" box, and then enter your reply message. 5. Tap Forward a Message 1. Tap > > Messages. 2. On the All messages screen, tap a contact (or phone number) to display the exchange of messages with that contact. 3. Tap the message, and then tap Forward. Receive Text Messages From Contacts Using an iPhone If you have just migrated your contacts from an iPhone to your new HTC phone, your contacts may still be texting you through iMessage and not through SMS or MMS. To receive text messages from your contacts who are using an iPhone, you must unregister the phone number you used on your old iPhone from your Apple support profile. Or, if you still have your old iPhone, turn off the service in iMessage settings. Making Connections Messaging...
Page 132: Help Protect Your Messages
View and Save an Attachment from a Multimedia Message When you receive a multimedia message, you can view and save files that are attached to it. If there’s a media attachment such as a photo or video in a received message, tap it to view the content. To save the attachment, touch and hold the multimedia message, and then choose to save the type of attachment from the options menu. If the attachment is a contact (vCard), tap it to view the contact information, and then tap Save to add to your contacts. If the attachment is an appointment or event (vCalendar), tap it to choose the calendar where to save it, and then tap Import. Note: If you are concerned about the size of your data downloads, you can choose to check the size and subject first before you download a multimedia message. On the All messages screen, tap > Settings > Multimedia messages (MMS). Clear the Auto-retrieve option. Help Protect Your Messages You can move private text messages to the Secure box. You will need to enter a password to read messages in the Secure box. Important: The Secure box does not encrypt messages. Message stored on your SIM card cannot be moved to the secure box. Move Messages to the Secure Box 1. ...
Page 133: Block Unwanted Messages
To remove messages or contacts from the Secure box, touch and hold the contact (or phone number) and tap Move to general box. Protect a Message from Deletion You can lock a message so that it will not be deleted even if you delete the other messages in the conversation. 1. Tap > > Messages. 2. On the All messages screen, tap a contact (or phone number) to display the exchange of messages with that contact. 3. Tap the message (not a link or a phone number) that you want to lock, and then tap Lock message. A lock icon is displayed at the lower right of the message. Block Unwanted Messages Declutter your Messages screen by moving spam messages from contacts to the block box. If you have blocked a contact, that contact’s messages will also be in the block box. 1. Tap > > Messages. 2. Do any of the following: On the All messages screen, touch and hold a contact (or phone number) and tap Block contact. ...
Page 134: Back Up And Restore Your Text Messages
Delete a message. Open the conversation thread with a contact, tap the message, and then tap Delete message. To delete multiple messages within a conversation, tap > Delete messages > Delete by selection, and then select the messages to delete. Delete a conversation. Touch and hold a contact (or phone number), and then tap Delete. To delete multiple conversations, on the Messages screen, tap > Delete threads, and then select the conversations to delete. Tip: In the Messages settings, tap General > Delete old messages to auto delete old messages. Back Up and Restore Your Text Messages Back up important text messages to your phone’s storage or to your email account. Back Up Text Messages 1. Tap > > Messages. 2. On the All messages screen, tap > Back up/Restore SMS > Back up. 3. ...
Page 135: Text And Multimedia Message Options
Restore Text Messages You can only restore text messages that were exported using the Back up SMS feature. 1. Tap > > Messages. 2. On the All messages screen, tap > Back up/Restore SMS > Restore. 3. Select a restore setting, and tap Next. 4. Tap the backup file to import. 5. Enter the password, and tap OK. Text and Multimedia Message Options You can set how your phone notifies you when you receive a new text or multimedia message, or set other messaging options. 1. Tap > > Messages. 2. On the All messages screen, tap > Settings. You can set the following options: Notifications: Received messages Received notification: Select this option if you want to receive a notification in the ...
Page 136 Play notification sound: If you want the phone to ring when a sent or failure notification is received, select this option. Notification sound: Select a ringtone that is specific to sent or failure notifications. Note that the ringtone briefly plays when selected. Vibrate: Select this option if you want the phone to vibrate when a new text or multimedia message is sent. Display message on screen: Set your phone to show pop-up notifications (not just in the status bar) when your messages are sent successfully or not. You can also select None to disable this option. Text Messages (SMS) Settings Priority setting: Set the priority for outgoing text messages. SMS characters: Select this option to correctly display special accented characters in SMS messages. Multimedia Messages (MMS) Settings: MMS settings Auto-retrieve: Select this option to automatically retrieve all your multimedia messages completely. When selected, the multimedia message header plus the message body and ...
Page 137: Gmail
Show email address: Include email addresses when searching for a message recipient. General: Message preview Message preview: Set the number of lines of text to appear in the conversation on the All messages screen. General: Storage settings Delete old messages: Automatically delete older messages, except for locked messages, when the set limits are reached. Text message limit: Choose the maximum number of text messages to store in each conversation thread. (This does not include locked messages.) Multimedia message limit: Choose the maximum number of MMS messages to store in each conversation thread. (This does not include locked messages.) General: Settings Password: Set a password for the Secure box. Save block message: Select to save blocked messages to the block box. ...
Page 138: Create And Send A Gmail Message
Gmail is handled as email from a PC. Restricting email from PCs on your phone prevents your phone from receiving Gmail. Create and Send a Gmail Message Create and send an email message from your Gmail account. 1. Tap > > Gmail. 2. In the inbox of the Gmail account you want to use, tap 3. Fill in one or more recipients. Note: If you want to send a carbon copy (Cc) or a blind carbon copy (Bcc) of the email to other recipients, tap next to the "To" field. 4. Enter the email subject, and then compose your email. 5. If you want to attach a photo, video, or file, tap > Attach file, select the source of the attachment, and then select the file to attach. 6. Tap to send. Note: While composing the message, tap > Save draft to save it as a draft. To discard the message, tap > Discard. Check Received Gmail Messages Your phone allows you to access, read, and reply to all your Gmail messages. All your received ...
Page 139 2. Do any of the following from your Inbox. Tap an email message (not the sender image or letter tile) to read, forward, or reply to the message. Tap to change the inbox category (for example, Social), switch to your other Gmail account, or to display drafts, sent messages, or other email labels and categories. Tap the sender image or letter tile to select one or more messages or conversations. You can then tap the onscreen buttons at the top bar to archive, delete, or mark the selected messages or conversations. Making Connections Messaging...
Page 140: Manage Gmail Messages
Manage Gmail Messages Your phone gives you control over how you manage your Gmail messages with labels, thread management, search capabilities, adding multiple Google Accounts, and more. Reply To or Forward an Email Message Use your Gmail Account to reply to or forward email messages. 1. Tap > > The inbox opens. 2. Tap the email message or conversation. 3. To reply to the sender, tap . Or, tap and choose whether to Reply all or Forward. 4. Do one of the following: If you are replying to the sender or you selected Reply all, enter your reply message. If you selected Forward, specify the message recipients. Note: Tap respond inline if you want to interleave your new message with the received email. However, this removes any attachments or formatting in the original email message. 5. Tap to send. Use Gmail Labels Gmail saves all mail in one box, but you can add labels that allow you to sort your Gmail conversation ...
Page 141 mail arrives that includes user's address as a recipient or in Cc, mail will again appear in the inbox. 1. Tap > > Gmail. The inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then tap > Mute. The thread is now hidden. Archive Gmail Threads Remove sent and received Gmail threads so they do not appear in the inbox. When replies arrive for archived threads, they appear in the inbox again. 1. Tap > > Gmail. The inbox opens. 2. Swipe the conversation you want to archive left or right. The thread is now archived. Delete Gmail Threads If you no longer wish to keep a Gmail conversation thread, you can simply delete it from the inbox. 1. Tap > > Gmail. The inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then tap . The thread is deleted. Search Gmail Messages If you need to find a specific message or message thread, you can search Gmail from the inbox.
Page 142: Gmail Settings
1. Tap > > Gmail. The inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then tap > Report spam or Report phishing. The selected message is reported as spam or phishing Gmail. Switch between Gmail Accounts If you have more than one Gmail account or another email account set up, you can switch between them in the Gmail app. 1. Tap > > Gmail. The inbox opens. 2. Tap and select the account you want to access. The selected account inbox is displayed. Gmail Settings You can access settings for the Gmail app and for your individual Gmail accounts from the Gmail Settings menu. 1. Tap > > Gmail. The Primary inbox opens. 2. Tap > Settings.
Page 143: Add A Gmail Account
Add a Gmail Account If you have two or more Gmail accounts, you can add them on your phone and easily switch between accounts in Gmail. To add another Gmail account, see Add One or More Google Accounts. Add an Exchange ActiveSync Account in Gmail If you synchronize your phone with your Exchange ActiveSync account, you can read, manage, and send email in the same easy way as with a Gmail account. Important: Ask your network administrator or email service provider for additional email settings that you may need such as the server address and client certificate. 1. Tap > > Settings > Accounts & sync. 2. Tap > Exchange. 3. Enter the email address and password for your email account, and then tap Next. 4. In the Incoming server settings screen, you can set the following options: Client certificate: Tap Select and choose the client certification, if required. Server: Enter the server address. Port: Enter the port number. ...
Page 144: Get Help With Gmail
5. Tap Finish. Your corporate email account is set up and you will begin receiving email for the account in Gmail. Get Help with Gmail Find out more about how to use Gmail. In the Gmail inbox, tap > Help & feedback. Making Connections Messaging...
Page 145: Internet And Social Networking
Internet and Social Networking Understand your phone's data connection and start your social networking with handy apps that are readily available on your phone. Data Services General Information (4G LTE and 3G Networks) The following topics will help you learn the basics of using your data services, including managing your user name, launching a data connection, and navigating the Web with your phone. Important: Certain data services requests may require additional time to process. While your phone is loading the requested service, the touchscreen may appear unresponsive when in fact they are functioning properly. Allow the phone some time to process your data usage request. 4G LTE The Sprint 4G LTE network provides your phone with wireless Internet access over greater distances than Wi-Fi and delivers data transfer rates of up to 60 Mbps. To connect your phone to the 4G LTE network, you must be in an area covered by the 4G LTE network. For more information about the availability of Sprint 4G LTE service in your location, visit sprint.com/coverage. Note: The availability and range of the network depends on a number of factors including your distance to the base station, and infrastructure and other objects through which the signal passes. Set Your Network Options 1. Tap > > Settings. 2. Under Wireless & networks, tap Mobile data > Network mode. 3. ...
Page 146: Your User Name
Your User Name When you buy your phone and sign up for service, you’re automatically assigned a user name, which is typically based on your name and a number, followed by "@sprintpcs.com." (For example, the third John Smith to sign up for Sprint data services might have jsmith003@sprintpcs.com as his user name.) When you use data services, your user name is submitted to identify you to the network. Your user name is automatically programmed into your phone. You don’t have to enter it. Find Your User Name You can find your user name through your phone’s device menu. 1. Tap > > Settings. 2. Tap About > Phone identity. You’ll find your user name in the Current username field. Update Your User Name If you choose to change your user name and select a new one online, or make any changes to your services, you must then update the profile on your phone. 1. Tap > > Settings. 2. Tap System updates > Update profile. Your phone will download and install the profile update. Data Connection Status and Indicators Your phone displays the current status of your data connection through indicators at the top of the ...
Page 147: Manage Your Data Usage
1. Swipe down from the status bar with two fingers to open Quick Settings. 2. Tap Mobile data to turn data connection on or off. Note: If you don’t have the data connection turned on and you’re also not connected to a Wi-Fi network, you won’t receive automatic updates to your email, social network accounts, and other synced information. Manage Your Data Usage If you’re on a limited data allowance, it’s important to keep track of the activities and apps that usually send and receive data, such as browsing the Web, syncing online accounts, and sending email or sharing status updates. Here are some other examples: Streaming Web videos and music Tuning in to Internet radio Playing online games Downloading apps, maps, and files Refreshing apps to update info and feeds Uploading and backing up your files to your online storage account Using your phone as a Mobile Hotspot Sharing your mobile data connection by USB tethering To help you save on data usage, connect to a Wi-Fi network whenever possible and set your online accounts and emails to sync less frequently. Keep Track of Your Data Usage Note: Data usage measured by your phone may differ from, and be less than, your actual data ...
Page 148: Chrome Browser
5. Tap Reset data usage, and then set the day of the month when your usage cycle resets. This date is usually the start of your monthly billing cycle. 6. Drag the vertical line markers to see how much data you’ve used during a particular time interval. Note: If you’re connecting your phone to another portable Wi-Fi hotspot, tap > Mobile hotspots to restrict background data from downloading that may incur extra data connection. View the Data Usage of Apps 1. Tap > > Settings. 2. Under Wireless & networks, tap More > Data usage. 3. On the Mobile tab, drag the vertical line markers to see how much data you’ve used during a particular time interval. 4. Scroll down the screen to see a list of apps and their data usage info. 5. Tap an app to see more details. Chrome Browser Your phone comes with the Chrome mobile Web browser. If you are signed in with a Google Account, the Chrome browser will import all your bookmarks and other Web preferences for use on your phone. Go to a Website 1. ...
Page 149: Use Browser Tabs
Find Text In a Web Page 1. Tap > Chrome. 2. Navigate to a webpage and tap > Find in page. 3. Enter the search item. As you enter characters, matching characters will be highlighted. 4. Tap the up or down arrow to go to the previous or next matching item. Use Browser Tabs Open multiple browser tabs to make it easier for you to switch from one website to another. 1. Tap > Chrome. 2. While viewing a Web page, tap > New tab. Repeat the same to open new browser tabs. 3. To switch among browser tabs, tap and then tap the webpage you want to view. 4. To close a browser tab, tap and then swipe left or right the tab you want to close. Tip: Opened browser tabs reside in the Recent apps screen. If you want to see the browser tabs inside Chrome, you can disable this feature. On the browser screen, tap > Settings > Merge tabs and apps, tap the switch, and then tap OK.
Page 150: Private Browsing
Note: If you don’t want your phone to keep your browsing history, browse using an incognito tab. See Private Browsing for details. Check your Browsing History 1. Tap > Chrome. 2. Tap > History. 3. Navigate to the webpage that you want to view, and then tap it. Clear Your Browsing History 1. Tap > Chrome. 2. Tap > History. 3. Tap Clear browsing data. 4. Select the browsing data you want to delete, and then tap Clear. Tip: If you want to select which webpage entry to delete, while on the History screen, tap next to the entry you want to delete. Private Browsing You can use incognito tabs to browse the Web with more privacy. Browser cookies are not shared and are deleted when you close all incognito tabs. Pages you view in incognito also won’t appear in your browser history except for files you download. 1. ...
Page 151: Chrome Support
3. Change the settings. Chrome Support Find on-phone help with Chrome. 1. Tap > Chrome. 2. Tap > Help & feedback. A Web page will open displaying Google help for Chrome. Tip: For more information, from your computer, visit google.com. Hangouts Hangouts is Google's instant messaging service. Use to communicate with other Hangout users, and also use video calling. Log in to your Google Account beforehand (see Google Account). Using Hangouts 1. Tap > > Hangouts. The Hangouts app will open. 2. Type a name, email, number, or circle, or select a contact from the list. 3. Type a message or tap to start a video chat. A chat window or a video chat window opens. Each time text is entered, the corresponding friend appears. If a friend is not in a Hangout, you will see a message. Tap Invite to invite them to join the Hangout. Hangouts Operations ...
Page 152: Twitter
Note: You can use Hangouts as your phone’s default messaging app, or as a standalone IM app. If you set Hangouts as the default messaging app, the Messages app will be disabled. For more information, see More Wireless & Network Settings. Twitter Tweet (post messages) and view other people's tweets on Twitter. Login may be required to use Twitter. For details on Twitter, visit twitter.com. Install the Twitter App on Your Phone Before you can use Twitter on your phone, you have to download and install the app from Google Play. 1. Tap > > Play Store. 2. Tap and search for "twitter." 3. Tap Twitter from the results list. 4. Tap Install, and then tap Accept. 5. When the download has completed, tap Open. To open the app from the Home screen, tap > Twitter. Tweet on Twitter Read Twitter feeds, follow your friends, and tweet your own updates right from your phone. 1. Tap > > Twitter.
Page 153 The Facebook app launches. If this is the first time you’ve used Facebook on your phone, enter your Facebook ID and password and tap Log in to sign in to an existing account, or tap Sign Up for Facebook to set up a new Facebook account. 2. Tap Status and type an update, tap Photo and upload a picture from the gallery, tap Check in to share your location, "Like" and comment on friends’ posts, and more. Making Connections Internet and Social Networking...
Page 154: Global Services
Global Services With your phone and global roaming service from Sprint Worldwide℠ Wireless Service, you can make phone calls and use wireless data services around the globe on compatible CDMA and GSM/UMTS networks. For a country-specific travel guide, select your phone and destination from sprint.com/traveltips. Activate Sprint Worldwide Service on Your Account Before using your phone in global roaming mode, you must activate Sprint Worldwide service. To activate Sprint Worldwide service: Chat with or email an international support rep by visiting sprint.com/swwsupport. – or – Call Sprint Worldwide Customer support at 1-888-226-7212. Your Phone’s SIM Card for International GSM Roaming Your phone comes with a preinstalled SIM (Subscriber Identity Module) card to support roaming on compatible GSM networks. Notes: Your SIM card should be preinstalled. If you need to reinstall your SIM card, follow the instructions in SIM Card. The SIM included contains information specific to your phone and should be retained with the phone for use on GSM networks. Enable Global Roaming Mode Your phone is designed to enter global roaming mode automatically when you activate your Sprint ...
Page 155: Set The Communications Method For Global Use
1. Swipe down from the status bar, and then tap > Mobile data > Roaming. 2. If Roaming is disabled, turn it on. 3. Tap the checkbox for International voice & text roaming. 4. Tap OK. To set your network mode options manually: Swipe down from the status bar, and then tap > Mobile data > Network mode. To allow connections to CDMA or LTE networks only, tap CDMA Only or LTE/CDMA. To allow connections to GSM or UMTS networks only, tap GSM/UMTS Only. To allow connections to available CDMA/LTE or GSM/UMTS networks, tap Automatic. This is the recommended setting for international use. Set the Communications Method for Global Use Select a communications method for an overseas carrier as needed. 1. Tap > > Settings > Mobile data.
Page 156: Make And Receive Worldwide Calls
Make and Receive Worldwide Calls When traveling on international networks, you can place and answer calls as you would on the Sprint network (see Place and Answer Calls), although some additional instructions may be required to place a call. Some features and services are not available in all countries. For more information on services that are available while roaming, visit sprint.com/sww. Make Calls Using Plus (+) Code Dialing Placing calls from one country to another country is simple with the Plus (+) Code Dialing feature. When placing international calls, you can use Plus Code Dialing to enter the appropriate international access code for your location (for example, 011 for international calls placed from the United States). Notes: Plus Code Dialing is only available when roaming internationally on GSM networks and on certain CDMA networks in the United States, Canada, and the Caribbean. International access codes and dialing information are available online at sprint.com/sww. To use Plus Code Dialing to place an international call: 1. Tap > to display the phone screen. 2. If you are on the GSM network, touch and hold to insert a "+" on the phone dial screen. (The "+" symbol automatically inserts the international access code for the country from which you are calling.) 3. If you are on the CDMA network outside Canada or the Caribbean, enter the international access code for the country from which you are calling. 4. Tap to enter the US country code, and then enter the area code and number.
Page 157: Set Up Your Voicemail Access Number For International Use
Some carriers may not support voicemail indicators. It may be necessary to call your voicemail to see if you have any new messages. If you hear the message "Please enter the number of the subscriber you wish to call," enter your 10-digit wireless phone number. Set Up Your Voicemail Access Number for International To simplify accessing your Sprint Voicemail while traveling, you can set up your voicemail access number as a Contacts entry. This will make it faster and easier to access your messages while roaming internationally. 1. Tap > > People. 2. Tap 3. In the "Name" field, enter the name of your voicemail number (for example, "My Voicemail"). 4. In the phone number field, enter (+1), your area code, and your wireless phone number. 5. Tap . Your voicemail access number is saved as a contact. Access Your Voicemail Internationally You will need to call your voicemail number to access your voicemail while roaming internationally.
Page 158: International Data Roaming
1. Tap > > People. 2. Tap the voicemail entry and then tap the number to call it. Your phone dials your voicemail number. 3. When your voicemail answers, enter the password, and tap to access your voicemail. Your voicemail box is accessed. International Data Roaming Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing when traveling in countries in which Sprint offers data service. Data services are available on both CDMA and GSM/UMTS networks. Check sprint.com/traveltips and sprint.com/sww to determine the services available where you are traveling. Note: Prior to using your Sprint Worldwide GSM/UMTS Data Services, you must establish and utilize your CDMA data services domestically on the Sprint Network. Get Started With Sprint Worldwide Data Services To use Sprint Worldwide Data Services, you will need to have these services activated on your account. To activate, call Sprint Worldwide Customer Support at 1-888-226-7212. Representatives are available 24 hours a day, 7 days a week to assist you. Access Email and Data Services Internationally To access your email and browse the Web when traveling, you may need to manually select the carrier that provides Sprint service in your location. You can find a list of carriers for each country ...
Page 159: Contact Sprint For Assistance With International Service
5. Tap Available GSM networks > Search for networks. 6. Select a specific operator. Data roaming on GSM/UMTS networks is set. Access Email and Data Services Internationally on CDMA Networks If data service is available on an international CDMA network, then you only need to set the phone to CDMA; you will not need to select the specific carrier. Selecting a specific carrier is only necessary for providers on the GSM network. If your phone has automatically selected a GSM network while traveling, then you will need to set the phone to CDMA to access CDMA data services. (See Enable Global Roaming Mode.) Visit sprint.com/sww for a list of services available in each country. Contact Sprint for Assistance with International Service If you experience any issues with voice or data services while outside of the United States, Sprint offers customer support 24 hours a day. In the event that you do experience an issue, try the following actions: First try powering your phone off and then back on; this will force your phone to reregister with the network. Try manually selecting another network. Information for selecting networks can be found in the phone guide. If neither of these actions resolves your issue, you will need to contact customer service (see below). When calling to report an issue, the following information will be beneficial in trying to resolve your ...
Page 160 There is no charge for this call from your wireless phone. From a landline phone when outside the United States: Sprint Worldwide Customer Support can be reached from a landline phone at 1-817-698-4199. Access or connection fees may apply. The toll free numbers below can also be used to contact Sprint Worldwide Customer Support in the following countries: Country From Landline Phone Caribbean (Anguilla, Barbados, 1-888-226-7212 Cayman Islands, and Dominica) France 0800-903200 Germany 0800-180-0951 Italy 800-787-986 Mexico 001-877-294-9003 Trinidad and Tobago 1-800-201-7545 United Kingdom 0808-234-6616 Note: This toll free service is available on ordinary landline phones and some public pay phones. This service does not cover any hotel access charges. Making Connections Global Services...
Page 161: Connectivity
Connectivity The following topics address your phone’s connectivity options, including USB file transfer and tethering, Wi-Fi, Bluetooth, and more. Transfer Files Between Your Phone and a Computer You can use the supplied USB/charging cable to connect your phone directly to your computer and transfer music, pictures, and other content files. For example, if you have a music album stored on your computer that you want to listen to on your phone with any of the music apps, just attach your phone to the computer and copy the files to the music folder. File Transfer Tips If you want to save data to an SD card on your phone, make sure the SD card is installed and active. See SD Card. Avoid removing the SD card while transferring data. Data exchange may use the methods outlined in the following table: Method Description Media Device (MTP) Transfer files between your phone and PC such as pictures, videos, and music. Mass Storage Mode Exchange data with a PC using your phone as an external storage device. Transfer Files Between the Phone and a Computer 1. ...
Page 162: Wi-Fi
You will see Connected as a media device and the files on your phone can now be accessed via your computer. 4. On your computer, navigate to the detected device (such as through the My Computer menu) and open it. 5. If available, select a drive (SD card for SD card storage or Internal storage for internal phone storage). 6. Select a folder (for example, Music for songs and albums) and copy files to it from your computer. 7. When you are done, disconnect your phone from your computer. The transferred files are now saved to your phone or SD card. Wi-Fi Wi-Fi provides wireless Internet access over distances of up to 300 feet. To use your phone’s Wi-Fi, you need access to a wireless access point or "hotspot." Note: The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and other objects through which the signal passes. Turn Wi-Fi On and Connect to a Wireless Network It’s quick and easy to turn Wi-Fi on and connect to a wireless network. 1. Swipe down from the status bar with two fingers to open Quick Settings. 2. Tap Wi-Fi to turn Wi-Fi on. 3. Tap next to Wi-Fi to see a list of detected Wi-Fi networks.
Page 163: Connect To A Wi-Fi Network Via Wps
1. Swipe down from the status bar with two fingers to open Quick Settings. 2. Tap Wi-Fi to turn Wi-Fi on. 3. Tap next to Wi-Fi to see a list of detected Wi-Fi networks. 4. Touch and hold an unsecured Wi-Fi network you want stop being notified about, and tap Block network notification. 5. To unblock an unsecured Wi-Fi network, touch and hold the network name and tap Unblock network notification. Connect to a Wi-Fi Network via WPS If you’re using a Wi-Fi router with Wi-Fi Protected Setup (WPS), you can connect your phone easily. 1. Swipe down from the status bar with two fingers to open Quick Settings. 2. Tap Wi-Fi to turn Wi-Fi on. 3. Tap next to Wi-Fi to see a list of detected Wi-Fi networks. 4. Tap > WPS Push, and then press the WPS button on your Wi-Fi router. Note: To use the Wi-Fi Protected Setup (WPS) PIN method, tap > WPS Pin Entry. Disconnect from a Wireless Network Quickly disconnect from a wireless network your phone is connected to.
Page 164: Virtual Private Networks (Vpn)
1. Swipe down from the status bar with two fingers to open Quick Settings. 2. Tap Wi-Fi to turn Wi-Fi on. 3. Tap next to Wi-Fi to see a list of detected Wi-Fi networks. 4. Tap > Wi-Fi Direct. 5. The Wi-Fi Direct settings menu appears. Wi-Fi Direct and Wi-Fi are unavailable at the same time. 6. Tap a device with which to connect. If connected via Wi-Fi, you will see a confirmation. Follow the onscreen instructions. 7. Accept the connection on the other device. The phone is connected via Wi-Fi Direct. If a connection is not accepted after a certain period, the connection request is cancelled. To stop a connection, tap End connection > OK. Virtual Private Networks (VPN) Add virtual private networks (VPNs) so you can connect and access resources inside a local network, such as your corporate network. Before you can connect to your organization’s local network, you may be asked to: Install security certificates Enter your login credentials Download and install a required VPN app on your phone Contact your network administrator for details. Also, your phone must first establish a Wi-Fi or data connection before you can start a VPN connection. For information about setting up and using these connections on your phone, see Data Services General Information (4G LTE and 3G Networks).
Page 165: Connect To A Vpn
4. Enter the VPN settings and set them up according to the security details your network administrator gave you. 5. Tap Save. Connect to a VPN After you’ve added a VPN connection, you are now ready to connect and access that network. 1. Tap > > Settings. 2. Under Wireless & networks, tap More > VPN. 3. Tap the VPN that you want to connect to. 4. Enter your login credentials, and then tap Connect. When you are connected, the VPN connected icon appears in the notification area of the status bar. You can then open the Web browser to access resources such as your corporate network intranet. For more information, see Chrome Browser. Disconnect From a VPN Disconnect from the VPN when you’re done accessing your intranet sites. 1. Slide the notification panel open. 2. Tap the VPN connection, and then tap Disconnect. Mobile Hotspot Mobile Hotspot allows you to turn your phone into a Wi-Fi hotspot. When this feature is turned on, you can share your phone’s mobile data services via Wi-Fi with other Wi-Fi enabled devices. The feature works best when used in conjunction with 4G data services (although 3G service can also be used). Important: Use of the Hotspot feature requires an additional subscription. Sign on to your account ...
Page 166: Share Internet Connection Via Usb Tethering
Important: To help minimize security risks, use the default settings and set a secure and unique password. Note: The password is the key other people need to enter on their device so they can connect and use your phone as a wireless router. 6. Tap the Mobile Hotspot switch to turn on the wireless router. Your phone is ready to be used as a wireless router when you see on the status bar. Share Internet Connection via USB Tethering Use the data connection of your phone to connect another device to the Internet through tethering a USB cable. To make sure that the USB drivers for your phone are up-to-date, install the latest version of HTC Sync Manager on your computer. You may need to have USB tethering added to your data plan. Contact Sprint for details. Make sure that mobile data is turned on. 1. Swipe down from the status bar, and then tap 2. Under Wireless & networks, tap More. 3. Tap Mobile network sharing > USB tethering. 4. Turn on USB tethering, and then select the USB speed when available. Bluetooth Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds, computers, printers, and wireless phones. The Bluetooth communication range is ...
Page 167: Bluetooth Information
Bluetooth Information Bluetooth is a technology that enables wireless connection with PCs, Bluetooth devices with hands- free features, etc. Function Description Audio output Listen to music, etc., wirelessly. Hands-free calls Call hands-free, using Bluetooth-capable hands-free devices and headsets. Data exchange Exchange data with Bluetooth devices. Connect a Bluetooth Headset or Car Kit You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a compatible Bluetooth headset or car kit. Important: For you to listen to music with your headset, the headset must support the A2DP Bluetooth profile. Note: Before you connect your headset, make it discoverable so your phone can find it. Refer to your headset manual for details. 1. Swipe down from the status bar and tap > Bluetooth. 2. When you see the name of your headset in the Available Devices section, tap the name. Your phone pairs with the headset and the headset connection status is displayed in the Paired Devices section. Note: If automatic pairing fails, enter the passcode supplied with your headset. The pairing and connection status is displayed below the hands-free headset or car kit name in the Bluetooth phones section. When the Bluetooth headset or car kit is connected to your phone, the Bluetooth connected icon is displayed in the status bar. Reconnect a Headset or Car Kit Normally, you can easily reconnect your headset by switching on Bluetooth on your phone, and then ...
Page 168: Disconnect From A Bluetooth Device
3. If prompted to enter a passcode, try 0000 or 1234, or consult the headset/car kit documentation to find the passcode. If you still cannot reconnect to the headset or car kit, follow the instructions in Disconnect From a Bluetooth Device, and then follow the steps in Connect a Bluetooth Headset or Car Kit. Disconnect From a Bluetooth Device If you do not need to use Bluetooth at any given point, you can disconnect and unpair your phone from a Bluetooth device. 1. Swipe down from the status bar and tap > Bluetooth. 2. In the Paired Devices section, tap next to the device to unpair. 3. Tap Unpair. Note: Tap the name of the device to reconnect it. Send Information Using Bluetooth You can use Bluetooth to transfer information between your phone and another Bluetooth-enabled device such as a phone or computer. The first time you transfer information between your phone and another phone, you need to enter or confirm a security passcode. After that, your phone and the other phone are paired, and you will not need to exchange passcodes to transfer information in the future. Important: Before you begin, set the receiving phone to discoverable mode. You may also need to set it to "Receive Beams" or "Receive Files." Refer to the phone’s documentation for instructions on receiving information over Bluetooth. You can send the following types of information, depending on the phone you are sending to: 1. On your phone, open the application that contains the information or file you want to send. 2. Follow the steps for the type of item you want to send: What to send How to send Contact In the People app, tap a contact to view the contact’s details, and then ...
Page 169: Where Sent Information Is Saved
3. Turn Bluetooth on and pair with the receiving phone, if you’re asked to do so. 4. On the receiving device, accept the file. Where Sent Information is Saved When you send information from your phone using Bluetooth, the location where it’s saved depends on the type of information and the receiving device. If you send a calendar event or contact, it is normally added directly to the corresponding application on the receiving phone. For example, if you send a calendar event to a compatible phone, the event is shown in that phone’s calendar application. If you send another file type to a Windows computer, it is normally saved in the Bluetooth Exchange folder within your personal document folders. On Windows XP, the path may be: C:\Documents and Settings\[your username]\My Documents\Bluetooth Exchange ® On Windows Vista , the path may be: C:\Users\[your username]\Documents On Windows 7, the path may be: C:\Users\[your username]\My Documents\Bluetooth Exchange Folder On Windows 8, the path may be: C:\Users\[your username]\Documents If you send a file to another device, the saved location may depend on the file type. For example, if you send an image file to another wireless phone, it may be saved in a folder named "Images." Receive Files Using Bluetooth Your phone lets you receive various files with Bluetooth, including photos, music tracks, contact info, calendar events, and documents such as PDFs. Important: Refer to the other device’s documentation for instructions on sending information over Bluetooth. 1. ...
Page 170: Share Content With Nfc
6. When your phone receives a file transfer request notification, slide the notification panel down, tap the incoming file notification, and then tap Accept. 7. When a file is transferred, a download notification is displayed. Slide the notification panel down, and then tap the relevant notification to view the file. Tip: You can also tap > Show received files to view files received via Bluetooth. When you open a received file, what happens next depends on the file type: Media files and documents are usually opened directly in a compatible application. For example, if you open a music track, it starts playing in the Music app. For a vCalendar file, select the calendar where you want to save the event, and then tap Import. The vCalendar is added to your Calendar events. (For more information, see Google Calendar.) For a vCard contact file, you can choose to import one, several, or all of those contacts to your contacts list. Share Content with NFC With built-in NFC (near field communication) on your phone, you can share content to someone’s mobile phone in an instant. Beam a webpage you’re viewing, contact information, and more by just holding your phone and the other phone back to back. Turn NFC On Before you can beam content to another NFC-capable device, you need to enable NFC on your phone. 1. Swipe down from the status bar, and then tap 2. Under Wireless & Networks, tap More. 3. Tap the NFC On/Off switch to turn it on and off. Making Connections Connectivity...
Page 171: Beam Content
Beam Content Make sure that both devices are unlocked and have NFC turned on. If the other device has an ™ Android Beam option, make sure it is also turned on. 1. While viewing the content that you want to share, hold your phone and the other phone back to back. Tip: Make sure that the NFC area (shaded part) of your phone and the other phone’s NFC area are close to one another. Experiment by slightly moving the phones until a connection is made. 2. Tap the screen. The shared content appears on the other screen. For some items that you’ve shared (such as contact information), additional instructions on how to save the item will appear on the receiving device. HTC Connect ® With HTC Connect , wirelessly stream music or video from HTC 10 to your speakers or TV by just swiping up the screen with 3 fingers. You can stream media to any of the following types of devices: Making Connections Connectivity...
Page 172: Share Media Using Htc Connect
® Multi-room speakers that support Qualcomm AllPlay™ ® Blackfire compliant multi-room speakers DLNA compatible speakers and TV Miracast compatible display devices Bluetooth speakers HTC certified consumer electronic devices or accessories that have the HTC Connect logo. Note: Some devices may need to be paired before you can share to them. To see a list of supported devices or accessories, go to htc-connect.com/certified-devices. For more information about HTC Connect, visit htc-connect.com. Share Media Using HTC Connect Before you start, make sure you have set up your speakers, TV, or appliance to connect to your Wi- Fi network. Refer to its documentation on how to set it up. 1. Open and play any music or other media content that you want to share from your phone. Making Connections Connectivity...
Page 173 2. Swipe up with three fingers on the screen. 3. Choose the device you want to connect to. 4. Once connected, use your phone to control the volume, pause or resume playback, and more. 5. To stop wireless media sharing and disconnect from the device, swipe down with three fingers on the screen. Making Connections Connectivity...
Page 174: Stream Music To Speakers Powered By Qualcomm Allplay Media Platform
Stream Music to Speakers Powered by Qualcomm AllPlay Media Platform Before you start, make sure your AllPlay speakers are connected to your Wi-Fi network. Refer to the documentation that comes with your speakers to set up and connect them to your Wi-Fi network. 1. After connecting your AllPlay speakers to your Wi-Fi network, open a music app on your phone. 2. Swipe up with three fingers on the screen. Your phone then turns Wi-Fi on automatically and scans for media devices on your Wi-Fi network. You’ll then see the available AllPlay speakers listed. 3. Tap the speaker you want to connect to. 4. In the music app that you’re using, start playing music. You’ll then hear the music play from the speaker you’ve selected. 5. To switch between AllPlay speakers or to group speakers, swipe up the screen again with three fingers. Just tap another speaker to stream music to it. To group speakers so that music plays through them at the same time, tap the Group button next to a speaker name, select the other speakers you want to group it with, and then tap Making Connections Connectivity...
Page 175: Stream Music To Blackfire Compliant Speakers
Stream Music to Blackfire Compliant Speakers Play music simultaneously to multiple Blackfire compliant speakers from your phone. Before you start, make sure your speakers are connected to your Wi-Fi network. Refer to the documentation that comes with your speakers to set up and connect them to your Wi-Fi network. 1. After connecting your speakers to your Wi-Fi network, open a music app on your phone. 2. Swipe up with three fingers on the screen. Your phone then turns Wi-Fi on automatically and scans for media devices on your Wi-Fi network. You’ll then see the available speakers listed. 3. Tap the speaker you want to connect to. 4. In the music app that you’re using, start playing music. You’ll then hear the music play from the speaker you’ve selected. 5. To switch between speakers or to group them, swipe up the screen again with three fingers. Making Connections Connectivity...
Page 176 Just tap another speaker to stream music to it. To group speakers so that music plays through them at the same time, tap the Group button next to a speaker name, select the other speakers you want to group it with, and then tap Rename the Speakers You can rename your Blackfire compliant speakers in Settings. 1. Make sure the speakers are connected to your Wi-Fi network. 2. Tap > > Settings > HTC Connect. Your phone then turns Wi-Fi on automatically and scans for media devices on your Wi-Fi network. You’ll then see the available Blackfire speakers listed. 3. Tap next to a speaker name. 4. Enter the new speaker name, and then tap Done. Making Connections Connectivity...
Page 177: Apps And Entertainment
Apps and Entertainment The topics in this section w ill explore the features that make your phone so much more than a phone, from the camera and productivity apps to music, entertainment, and more. Apps and Entertainment...
Page 178: Camera And Video
Camera and Video Take great photos and videos and make them more memorable by applying a variety of effects and scenes. You can use the front and main cameras to take and share pictures and videos. Capturing Pictures/Videos File Format for Pictures: File format for pictures is JPEG or DNG for RAW photos. File Format for Videos: File format for videos is MPEG4. Camera Cautions If Lens Becomes Dirty: Fingerprints/smudges on lens prevent capturing of clear still images/videos. Wipe lens with a soft cloth beforehand. Avoid Exposure to Direct Sunlight: Be careful not to expose lens to direct sunlight for long periods. May discolor color filter and affect color of images. Camera Overview The camera's viewfinder screen lets you view your subject and access camera controls and options. Icon Function Switch between flash modes. Open the slideout menu to select a capture mode and choose camera settings. Toggle photo HDR between auto, on, and off. Switch between the front camera and main camera. Apps and Entertainment Camera and Video...
Page 179: Open The Camera And Adjust The Settings
View the last photo or video taken. Open the Camera and Adjust the Settings Capture photos quickly with your phone. Just directly launch the camera from the lock screen, even if your phone is password protected. 1. When your display is off, press the Power/Lock button. 2. Drag up so you can start taking photos and videos. Tip: From the Home screen, you can also tap to launch the camera. You’ll see Photo mode, which is the default capture mode. Choose a Capture Mode Switch to a capture mode to use for taking photos or videos. The camera on HTC 10 separates capture modes into categories so that you can quickly find which mode you want. 1. On the Viewfinder screen, tap to open the slideout menu. You can also swipe right from the left edge in landscape orientation or swipe down from the top edge in portrait orientation. 2. Scroll through the menu to see the available capture modes. 3. Tap the capture mode you want to use. Apps and Entertainment Camera and Video...
Page 180: Capture Mode Settings
4. To quickly switch between the front and main camera, tap on the Viewfinder screen. 5. You can quickly switch back to either Photo or Video mode when you're in other capture modes without opening the slideout menu. Right below the main shutter button, just tap to switch back to Photo mode or to switch back to Video mode. Capture Mode Settings You can change the settings for some of the capture modes such as Photo or Video mode. To change settings, select a mode and then tap to view and choose the available settings for the mode. Mode Setting Description Photo Toggle between the time settings to set the self-timer or turn off the self- timer. See Selfies and People Shots. Selfie Photo Set the photo quality and aspect ratio. See Set the Photo Quality and Size. Choose RAW or JPG format for photos. See Pro Mode. Video Set the video quality. See Set the Video Resolution. Selfie Turn high resolution audio recording on and off. See Turn on High Video Resolution Audio. Selfie Turn Live Makeup on and off. See Selfies and People Shots. Photo Set the Photo Quality and Size Before you capture, select the photo quality and size.
Page 181: Zooming
3. Tap to open the slideout menu. 4. Tap the current setting—for example — to change the photo quality and size, or aspect ratio. Zooming Before taking a photo or video, slide two fingers apart to zoom in or together to zoom out. You can also freely zoom in or out while recording. Turn the Camera Flash On or Off On the Viewfinder screen, tap the flash icon to choose a flash setting. When using Flash on or Auto flash mode , the camera intelligently sets the best flash brightness for your photo. Use the Volume Button for Taking Photos and Videos If you feel much comfortable with using push-buttons when taking photos and videos, you can set your phone to use the Volume button as the Camera app’s shutter release or zoom control. 1. Tap > Camera. 2. On the Viewfinder screen, tap to open the slideout menu. 3. ...
Page 182: Capture Better Photos
4. To adjust the exposure, tap the screen, and then drag your finger up and down. 5. When you’re ready to take the shot, tap Capture Better Photos To get better captures with the Camera app, here are some tips on what to do while taking your shots. Avoid Blurred Photos If you find that your shots are coming out a little blurry, try these tips. Hold the phone so that your fingers aren't near the camera lens, dual flash, or laser focus sensor. Make sure that the camera lens, dual flash, and laser focus sensor are clean and without fingerprints. Use a soft, clean, microfiber cloth to wipe them. When taking a photo, adjust the focus on your subject by tapping it. Make sure you're not moving the camera when taking a photo, especially in low light conditions or when taking photos in Pro mode with RAW format selected. Apps and Entertainment Camera and Video...
Page 183: Record A Video
Improve Focus The laser auto focus intelligently finds the best shot based on its position and pointed direction. Tapping the screen to focus uses the image contrast to dynamically readjust, which is sometimes desirable if you wish to take a macro to get an off-center bokeh effect or take photos while you're moving. To change the focus, on the Viewfinder, tap the subject you want to focus on. If the subject is moving, on the Viewfinder, touch and hold the subject to lock the focus. Take Well-lit Photos To focus on a specific subject, just tap on it. To manually adjust the exposure, tap the screen and then drag your finger up or down. If there are parts of the image that are in shadows and others are in highlights, use HDR to capture multiple shots of different exposures and combine them into one shot. Keep HTC 10 steady or place it on a level surface when using HDR. When taking a panoramic photo, consider the whole scene and focus on an object that has a neutral tone to help keep the exposure balanced in the composite image. Other Tips In Camera settings, tap Grid to help frame the subject better or improve the composition. After capturing the photo, you can enhance the photo in the Google Photos app. Record a Video Capture high-definition video clips that you can later share or create into movies. 1. Tap > Camera. 2. Switch to Video mode, if you're not in this mode. See Choose a Capture Mode.
Page 184: Set The Video Resolution
Set the Video Resolution Select the resolution of the video you're about to record. 1. Tap > Camera. 2. Switch to Video mode, if you're not in this mode. See Choose a Capture Mode. 3. Tap to open the slideout menu. 4. Tap Quality to change the video resolution. Turn on High Resolution Audio Record videos, including selfie videos, with high resolution audio. Notes: High resolution audio is only available when the video quality is set to HD (720p) or higher. You can't pause video recording when using high resolution audio. 1. Tap > Camera. 2. Switch to Video mode, if you're not in this mode. See Choose a Capture Mode. 3. Tap to open the slideout menu. 4. Tap High res sound to turn on high resolution audio. 5. ...
Page 185: Camera Features
Camera Features The HTC 10 camera is packed with several features that will make capturing photos and videos more enjoyable and memorable. Take Continuous Camera Shots Take photos of moving subjects. Whether it’s your kid’s football game or a car race, you can capture the action. Use the Auto scene when you want to take continuous camera shots. 1. Tap > Camera. 2. Switch to Photo mode, if you're not in this mode. See Choose a Capture Mode. 3. Touch and hold the onscreen shutter button The camera takes consecutive shots of your subject. Use HDR When shooting portraits against a bright background, use HDR, short for High Dynamic Range, to capture your subjects clearly. HDR brings out the details of both the highlights and shadows, even in high contrast lighting. Note: HDR works best when your subject is steady. The camera takes multiple shots at different exposure levels and combines them into one enhanced photo. 1. Tap > Camera. 2. Switch to Photo mode, if you're not in this mode. See Choose a Capture Mode. 3. Make sure that or is selected. If not, tap to change it. HDR auto is also available in Selfie photo mode, and is enabled by default. 4. Tap ...
Page 186: Selfies And People Shots
3. Tap to start recording. 4. To stop recording, tap Selfies and People Shots Take high-quality selfies with front camera even in low-light conditions. Use your phone’s cameras to take vivid group photos all the time. Tips for Taking Selfies and People Shots Look best in your shot. Here are some camera options you can adjust or select before taking selfies and people shots. Live Makeup for Selfies Touch up your skin with Live Makeup before taking your selfie. See Apply Skin Touch-ups with Live Makeup. Angle of Selfies You can set the angle of your shots to look exactly the same as how you see yourself on the Viewfinder screen. 1. Tap > Camera. 2. Switch to Selfie Photo mode. See Choose a Capture Mode. 3. Tap to open the slideout menu. 4. ...
Page 187 Using Auto Selfie Keep still to take an auto selfie—or just smile! You just need to turn this feature on in the camera settings. 1. Tap > Camera. 2. Switch to Selfie Photo mode. See Choose a Capture Mode. 3. Tap to open the slideout menu. 4. Tap Settings > Camera options. 5. Select the Auto Selfie option, and then tap outside the slideout menu to close it. 6. Pose and frame yourself on the Viewfinder screen. 7. To take your selfie automatically, look at the front camera, and then: Stay still until the white box turns green on the Viewfinder screen. Or smile at the camera. Hold your smile for a few seconds until your shot is taken. Take Selfies with Your Voice You can easily take photo or video selfies using simple voice commands. You just need to turn this feature on in the camera settings. Note: This feature may not be available in all languages. 1. Tap > Camera.
Page 188: Zoe Camera
5. To start the timer, tap . The camera takes the photo after the countdown. Zoe Camera Get more than just a still photo. With Zoe camera, capture living moments as a photo and 3 seconds of HD video. Some camera features are not available when you’re using Zoe camera, such as zooming. 1. Tap > Camera. 2. Switch to Zoe camera mode. See Choose a Capture Mode. 3. When you're ready to capture, tap 4. When you see the shutter release icon slowly turn red, continue holding the phone steady as the camera captures the photo and 3-second video. Tip: When taking your shot using the Zoe camera, it's good practice to keep HTC 10 steady to capture moving subjects against a static background scene. Panoramic Shots Get a wider shot of landscapes in one sweep. Or take a 360-degree panorama of what’s around you. Note: Some camera features are not available when you’re in this mode, such as zooming. 1. Tap > Camera. 2. Switch to Panorama mode. See Choose a Capture Mode. 3. When you're ready to take the shot, tap 4. Pan left or right in either landscape or portrait view. Hold your phone as smoothly as you can to automatically capture frames. You can also tap to stop capturing anytime. Apps and Entertainment...
Page 189: Hyperlapse
The camera stitches the frames into a single photo. Hyperlapse Apply a fast motion effect in your videos. Use Hyperlapse mode to speed videos up to 12 times. 1. Tap > Camera. 2. Switch to Hyperlapse mode. See Choose a Capture Mode. 3. When you're ready to start recording, tap 4. Change focus to a different subject or area by tapping it on the Viewfinder screen. 5. Tap the flash icon to turn the flash on or off. 6. To stop recording, tap Pro Mode If you want to have expert command of your camera settings for different environments or lighting conditions, manually adjust the values for settings like white balance, exposure, ISO, and more. 1. Tap > Camera. 2. Switch to Pro mode. See Choose a Capture Mode. 3. Tap a setting, and then drag its slider to make adjustments. 4. Tap a setting again to hide the slider. 5. To change a setting back to auto, tap 6. When you're ready to take a photo, tap Apps and Entertainment Camera and Video...
Page 190: Google Photos
2. Switch to Pro mode. See Choose a Capture Mode. 3. Tap to open the slideout menu. 4. Tap to switch to RAW capture, and then tap 5. To switch back to JPEG capture, tap to open the slideout menu, and then tap The Camera app captures a photo in both the DNG RAW format and JPG format. RAW Photos The Camera app captures a photo in both the DNG RAW format and JPG format. Digital Negative (DNG) is an open-standard lossless RAW image format. Since a RAW file is typically 2 to 6 times larger than a JPEG file and is not viewable in most photo viewer apps, a photo is captured in both DNG and JPG formats. When you use the HTC Gallery app, you’ll see the JPG copy of the photo, with a icon to indicate that there is a DNG RAW file of that photo. RAW photos are not processed when captured to preserve most of the original image data—such as dynamic range—so you can adjust lighting or make professional adjustments using advanced editing tools. After making adjustments, save the RAW photo as a JPG file if you want to print or share it. Google Photos Here are some of the things you can do when using Google Photos on HTC 10. View, edit, and share the photos and videos you've taken on HTC 10. You can also access the media files previously backed up to your Google Account. If you see on a thumbnail, it means that the media file is only stored on the phone and not yet backed up to your Google Account. Without this icon means that the photo or video is already backed up to your account. Apps and Entertainment Camera and Video...
Page 191: View Photos And Videos
To select photos and videos, touch and hold a thumbnail to select one. Tap a date to select all the media files under it. Or, touch and hold a thumbnail as your first selection, and then drag your finger to the last item you want to select. Enhance RAW photos taken using the HTC Camera app. Add Hyperlapse effect to your videos. Change the speed of your slow motion videos. Tip: To learn more about Google Photos, tap > Help. Or, you can visit support.google.com/photos. View Photos and Videos When you open Google Photos for the first time, sign in to your Google Account, if prompted, and choose whether to turn backup and sync on or off. 1. Tap > > Photos. You'll see your local and synced photos and videos organized by date. If you see on a thumbnail, it means that the media file is only stored on the phone and not yet backed up to your Google Account. 2. To switch to another view, tap , and then choose how you want to view your media files. 3. Tap a thumbnail to view it in full screen. 4. To view an album, tap to open the slideout menu, and then tap Device folders. Or, if you see tabs at the bottom of the screen, you can tap the Albums tab, and then swipe across the collection thumbnails. Tap Device folders to view photos and videos that are ...
Page 192 Basic Photo Editing 1. Tap > > Photos. 2. Tap a photo thumbnail to view it in full screen. 3. Tap , and then do any of the following: Tap to adjust the brightness, color, and more. Tap to apply a filter to the photo. Tap to rotate or crop the photo. 4. While you're editing, touch and hold the photo to compare your changes to the original. 5. After making your adjustment, tap 6. Tap Save. Enhance RAW Photos After capturing RAW photos, you can improve its contrast and detail from the Photos app. 1. Tap > > Photos. 2. Find and tap the RAW photo you want to enhance. RAW photos are marked with the icon on the thumbnail.
Page 193 Change the Playback Speed of a Slow Motion Video Adjust the playback speed of a selected section of a slow motion video. Note: You can only change the video playback speed of videos captured using slow motion in the Camera app. 1. Tap > > Photos. 2. Find and tap the thumbnail of slow motion video to view it in full screen. Slow motion videos are marked with the icon on the thumbnail. 3. Tap the screen to see the onscreen controls. 4. Frame the sequence you want to slow down by moving the left and right sliders. 5. Tap to watch the result. 6. You can still adjust the playback speed while previewing. Editing a Hyperlapse video If you captured a video in Hyperlapse mode, you can apply varying speeds to different sections of the video. 1. Tap > > Photos.
Page 194 3. Tap > Edit in > Zoe Video Editor. 4. Tap Create a Hyperlapse video. 5. Move the left and right sliders to divide your video into sections. 6. Tap a section that you want to adjust, and then tap a dot that corresponds to particular playback speed to modify the selected section. 7. Repeat the previous step for the remaining sections. 8. Tap The edited video is saved as a copy. The original video remains unedited. Apps and Entertainment Camera and Video...
Page 195: Productivity
Productivity The following topics detail many of your phone’s productivity apps and features including how to search for information, use maps and navigation, and use essential apps such as the calculator, calendar, and clock. Google Calendar Use Google Calendar™ to create and manage events, meetings, and appointments. The Google Calendar helps organize your time and reminds you of important events. Depending on your synchronization settings, your phone’s calendar stays in sync with your Google Calendar on the Web. In order to sync with your Google Calendar, you must sign in to your Google Account on your phone. See Google Account. Calendar Operations View Today’s Calendar: Tap > > Calendar tap Change Calendar View: Tap > > Calendar. Tap and then tap Schedule, Day, 3 Day, Week, Month to change the current view. View Next/Previous Month: In Month view, flick the screen left or right. View Next/Previous Week: In Week view, flick the screen left or right. View Next/Previous Day: In Day view, flick the screen left or right.
Page 196: Schedule Or Edit An Event
Schedule or Edit an Event You can create or edit events on your phone, and also sync events with your Google or Exchange ActiveSync calendars. Note: Editing events is not supported for all accounts. 1. Tap > > Calendar. 2. On any Calendar view, do one of the following: Create an event. Tap . Tap , and then select the calendar you will add the event to. Edit an event. View an event, and then tap 3. Enter and set the event details. 4. To invite from your Google or Exchange ActiveSync account, tap Invite people. 5. Tap Save. View Calendar Events You can display the Calendar in daily, weekly, monthly, or agenda view. To change the Calendar view, tap and then tap Year, Month, Week, Day, or Agenda. 1. Tap > ...
Page 197: Dismiss Or Snooze Reminders
Dismiss or Snooze Reminders If you have set at least one reminder for an event, the upcoming event icon will appear in the notifications area of the status bar to remind you. 1. Open the notification panel and tap the calendar notification. 2. If the notification shows that there are multiple reminders, tap it to see all the reminders. You can then choose to snooze or dismiss them. 3. If you don’t want to dismiss or snooze the calendar notifications, tap from the notification panel to keep them pending in the notifications area of the status bar. Google Maps Use the Google Maps app to determine your location, find directions, browse local businesses and attractions, rate and review places, and more. Notes: Before using any location-based services, you must enable your phone’s location feature. For information about setting your phone’s location options, see Location Settings. The Google Maps application does not cover every country or city. Get Around Maps When you open Google Maps, you can easily find your location on the map or check out nearby places by panning and zooming in and out on the map. 1. Tap > > Maps. 2. Tap to show your current location. The blue marker or shows your location on the map. 3. ...
Page 198: Search For A Location
Slide your finger on any direction to pan. Double-tap the map or slide two fingers apart over an area to zoom in. To zoom in while holding the phone with one hand, double-tap with your thumb and hold the second tap, and then drag your thumb down. Double-tap the map with two fingers or slide two fingers together over an area to zoom out. To zoom out while holding the phone with one hand, double-tap with your thumb and hold the second tap, and then drag your thumb up. Touch and hold an area with two fingers and then drag your fingers in a circular motion to rotate the map. Touch and hold an area with two fingers and then swipe up to see an angled view of the map. Swipe down to return to overhead view. Search for a Location In Google Maps, you can search for a location, such as an address or a type of business or establishment (for example, museums). 1. Tap > > Maps. 2. Tap the search box and then enter the place you want to search for. 3. Tap Search on the keyboard or tap a suggested search item. 4. If there are multiple search results, they will be indicated by red dots or smart map icons. Tap Show list to see all of the search results. Apps and Entertainment Productivity...
Page 199: Get Directions
5. Tap an item from the search results to check the address, get directions, see the location in Street View (if available), and more. To clear the map and search another location, tap and then tap Get Directions Get detailed directions to your destination. Google Maps provides travel directions by car, public transit, bike, or foot. 1. Tap > > Maps. 2. Tap 3. Choose how you want to get to your destination. 4. Use your current location as starting point, or tap Your location to enter your starting point or select a location from your search history. 5. Tap Choose destination, and then enter or select your destination. Note: If you’re taking public transit, tap to set the date and time of travel, or tap Options to set your route preferences. 6. Tap a route or transit option to view the directions on the map. You’ll also see the travel duration for each travel option. 7. Tap the info sheet to view the directions in a list. Apps and Entertainment Productivity...
Page 200: Search For Information
When you’re finished viewing or following the directions, tap to reset the map. Your destination is automatically saved in the Google Maps history. Get Help with Google Maps Get help and more information about Maps. In Google Maps, tap > Help. The Web browser opens and takes you to the Google Maps help site. Search for Information Start your search by entering a keyword or by using Google Voice Search™. Note: Some apps, such as People or Mail, have their own search function, which you can use to search only within those apps. Perform Searches on the Web and Your Phone You can search for information on your phone and on the Web. 1. Tap > > Google. Or tap the Google Search bar widget if available. Tip: If you’ve already set up a Google Account on your phone, you will be given the option to sign in ™ to Google Now . To sign in to Google Now at a later time, tap Skip. 2. In the search box, enter what you want to search for. As you type, matching items on your phone and suggestions from Google search are shown. ...
Page 201: Set Search Options
The traffic conditions on your way to work or your commute back home. The directions and travel time to your next appointment. The next train or bus arriving at your platform or bus stop. Your favorite team’s score and stats while you enjoy the game. Time or location based reminders that you can set. Set Up Google Now Before setting up Google Now, make sure that you’re signed in to your Google Account, you’ve turned on location services, and have an Internet connection. For more information on Location services, see Location Settings. 1. Tap > > Google. 2. Tap Get started. Or if you’ve previously set up Google Now on HTC 10 and turned it off, tap Get Now cards > Set up. 3. Read the information screen and then tap Yes, I’m in. Google Now information cards will start to appear on the Google search screen. 4. Swipe up the screen to see all available information cards. 5. To dismiss a card, swipe it left or right. Apps and Entertainment Productivity...
Page 202 Depending on the information that you’ve allowed to share, more information cards will appear on the Google search screen as you use your phone to search the Web, create appointments, set reminders, and more. Change Card Settings You can easily customize the settings of Google Now cards to suit your information needs. For example, you can change the weather units in the Weather card or your transportation mode in the Traffic card. 1. Tap > > Google. 2. Do any of the following: To change the settings of a specific card, tap and then tap an action. To change specific information such as your work address, sports teams, or stocks you follow, tap , and then tap Customize Google Now. Choose the information you want to change. Set Reminders in Google Now Setting reminders in Google Now is an easy way to keep tab of things to do. You can set time or location-based reminders. When the reminder time is up or when you’ve arrived at the specified location, Google Now displays the Reminder card in the Google Search screen and sounds a notification to alert you. 1. Tap > > Google. 2. ...
Page 203: Now On Tap
5. Set the reminder time or location details. 6. Tap When the reminder time is due or when you’ve arrived at the location, the Reminder card will appear in the Google search screen. You can then dismiss or snooze the reminder. Tip: To see a list of all your reminders, tap > Reminders. Refresh Google Now Refresh Google Now to update the information cards or show relevant cards for information that you’ve just added on your phone, like an upcoming event or reminder. 1. Tap > > Google. 2. Pull down the screen with your finger, and then release to refresh. Turn Off Google Now 1. Tap > > Settings. 2. Tap Google > Search & Now. 3. Tap Now cards. 4. Tap the Show cards switch and then tap Turn off. Now on Tap Use Now on Tap to search information while viewing emails and websites, listening to music, or ...
Page 204: Calculator
Note: This feature may not be available in all languages. Turning On Now on Tap Before turning on Now on Tap, make sure that you’re signed in to your Google Account and have set up Google Now, you’ve turned on location services, and have an Internet connection. For more information on Location services, see Location Settings. 1. Tap > > Google. 2. Tap > Settings > Now cards. 3. Tap Now on Tap, and then tap Turn on. Search with Now on Tap Before turning on Now on Tap, make sure that you’re signed in to your Google Account and have set up Google Now, you’ve turned on location services, and have an Internet connection. For more information on Location services, see Location Settings. 1. On the current app you’re in, touch and hold 2. Now on Tap analyzes the screen and shows a card with information, apps, or actions related to the searched item or location. 3. Tap an item on the card to view more information or perform an action. You can also say, "OK, Google" and say what you want to know about the searched item or location. 4. For example, if Now on Tap searched for a restaurant, you can say "OK, Google. Take me to that restaurant" to get directions to that location.
Page 205: Clock
3. Do any of the following: Turn your phone sideways to switch to a scientific calculator, and then enter numbers or formulas using the onscreen keys. The scientific calculator lets you perform more complex calculations with square root, logarithmic, and trigonometric functions. Tap DEL to remove one digit at a time. Touch and hold DEL to delete the entire number. 4. Tap for the result. Clock Your phone has a clock app that lets you set alarms, view time in time zones around the world, use a stopwatch, set a timer, and use your phone as a desk clock. Check the Time You can check the phone any time on your phone. The current time displays in the upper right corner of the status bar. Many widgets and lock screens also display the time and provide options for how time is displayed. Set the Date and Time Manually You can change your date and time. 1. Tap the clock on your Home screen panel, if available. Or tap > > Clock. 2. On the World clock tab, tap > Local time settings. 3. Clear Automatic date & time and Automatic time zone, and then set the time zone, date, and time as required.
Page 206: Additional Clock Features
Tip: To turn off an alarm, clear the check box of that alarm. Phone at Alarm Time At the set alarm time, the phone sounds the alarm and/or vibrates. Stopping an alarm: When the alarm sounds, drag up to dismiss it. Additional Clock Features Your phone’s clock app provides additional useful features including world clock, stopwatch, and timer functions. World Clock The world clock lets you keep track of the current time in multiple cities around the globe. 1. Tap the clock on your Home screen panel, if available. Or tap > > Clock. 2. Tap the World clock tab. 3. Tap and select a city. 4. Repeat to add multiple cities. Stopwatch The stopwatch lets you time events down to the hundredth of a second. 1. Tap the clock on your Home screen panel, if available. Or tap > > Clock. 2. Tap the Stopwatch tab. 3. ...
Page 207: Check The Weather
2. Tap a city to view weather information. 3. Tap the Hourly and Forecast tabs to view the forecasts in your selected location. 4. To check the weather in other cities, tap , and then select the city you want. 5. To add more cities, tap and then enter the location. Your settings in the Weather app also control the weather information that is shown in the Clock and Calendar apps. Google Drive Store your photos, documents, and other files on Google Drive to access them on your phone, your computer, and your other mobile devices. On your phone, just use your Google Account to sign in to your Google Drive storage. You can then: Use Gallery to upload your captured photos to Google Drive. Share a link to your Google Drive files by email. View and edit Office documents that are stored in Google Drive. After creating new Office documents, you can also save them to Google Drive. View PDFs that are stored in Google Drive. You can also export Office documents as PDFs to Google Drive. Check your available Google Drive storage space in Settings. Back up your phone to Google Drive, so you can easily restore your backup to another HTC phone next time. Use the Google Drive app to manage your online storage. Apps and Entertainment Productivity...
Page 208: Htc Sync Manager
Details and check up to when you can redeem the offer. The additional storage will then be added to your account. 4. Follow the onscreen prompts to learn the things you can do with Google Drive. Notes: Additional terms and requirements may apply (including a subscription fee) after your two-year trial expires. For details, refer to the terms and conditions on the Google Drive support site support.google.com. The Drive app is owned by Google and is not provided by or associated with HTC Corporation. Uploading files requires you have the Drive app installed on your phone. If this app is not preloaded, you can download and install it from Google Play. Check Your Google Drive Storage Space Check you available storage space right in the Google Drive app. 1. Tap > > Drive. 2. Tap . You’ll see your storage space on the slideout menu. From time to time, check back on how much online storage space you still have before you upload more content. HTC Sync Manager With HTC Sync Manager, enjoy the same media whether you’re at your computer or on the move. Use it also to store your same contacts, important documents, and other data on both your phone Apps and Entertainment Productivity...
Page 209: Install Htc Sync Manager On A Windows Computer
Import all music, photos, and videos from your HTC phone to your computer. Copy selected music, photos, or videos from your computer to your phone. Import documents from your computer to your phone. Back up and restore. Back up your HTC phone to your computer so you can easily restore your backup to the same phone or to another phone. Sync data. Sync data such as contacts, calendar, and Web bookmarks between your phone and your computer. Install HTC Sync Manager on a Windows Computer Follow the steps below to install HTC Sync Manager on your computer. Note: You can install HTC Sync Manager on Windows XP or later versions. To install it on a Mac computer, you need Mac OS 10.6 or later versions. Important: If you have problem with installing HTC Sync Manager, close all your running programs and reinstall. If the problem persists, temporarily disable your anti-virus program and try installing again. 1. Download the HTC Sync Manager installer from htc.com/hsm. 2. Launch the installer and follow the onscreen instructions. 3. Connect your phone to your computer using the supplied USB cable. HTC Sync Manager opens. Apps and Entertainment...
Page 210: Voice Recorder
Important: If you disabled your anti-virus program, make sure to turn it back on after installing HTC Sync Manager. Transfer iPhone Content to Your HTC Phone With HTC Sync Manager, easily transfer iPhone content such as contacts, messages, wallpaper, camera photos, and more to your HTC phone. If you’re using an HTC phone that has HTC Sense 6, HTC Sync Manager also enables your phone to find and install the same apps that you were using on your iPhone. Note: You need to use iTunes 9.0 or later to back up your iPhone content first to your computer. 1. Connect your iPhone and your HTC phone to your computer. 2. In HTC Sync Manager, click Home > Transfer & Backup. 3. Click the Get Started button. 4. If you haven’t used iTunes to back up your iPhone content to your computer, please do so before proceeding. 5. Select your iPhone backup file, and then click OK. 6. Select the types of content you want to transfer to your HTC phone. You can choose whether to replace the content on your HTC phone with the iPhone content. 7. Click Start. Wait for HTC Sync Manager to finish transferring content. 8. When done, slide open the notification panel on your HTC phone, and then tap 9. Choose which apps you were using on iPhone you want to find in Google Play and download to your HTC phone. Get Help To find out more about using HTC Sync Manager, download the user guide PDF from the HTC ...
Page 211: Htc Help
1. Tap > > Voice Recorder. 2. Hold the microphone near the sound source. 3. Tap to start recording a voice clip. Note: Voice Recorder can run in the background while you do other things on your phone, except when you open other applications that also use audio functions. 4. Tap to stop recording. 5. To play back the voice clip, tap Tip: To see your recorded voice clips, tap . Touch and hold a voice clip to see options for sharing, setting it as a ringtone, and more. HTC Help Before calling for support, you can first use the Help app to troubleshoot or perform diagnostics on your phone. This helps you in finding the problem cause, and in determining whether you can resolve the problem or you need to call for support. Tap > > Help. Note: If HTC Help is not preinstalled on your phone, you can download it from the Google Play Store app. Apps and Entertainment Productivity...
Page 212: Entertainment And Activities
Entertainment and Activities Your phone lets you discover, download, and listen to your favorite music through a variety of music apps. Your phone is also equipped with fun apps that will keep you entertained anytime, anywhere. Google Play Music App The Google Play Music app lets you browse, shop, and play back songs purchased from Google Play as well as songs you have loaded from your own music library. The music you choose is automatically stored in your Google Play Music library and instantly ready to play via streaming or download. For more information about Google Play Music, visit play.google.com/about/music. Note: For information about loading music onto your phone, see Copy Files To or From Your Phone. Play Music with Google Play Use the Google Play Music app to listen to all your music on your phone. Check the Google Play Music help for compatible music file formats. 1. Tap > > Play Music. 2. Tap > My Library. 3. Flick the screen left or right to select a library category such as Artists or Albums. 4. Tap an item from the category window and then tap a song. The song begins playing. Google Play Music Screen Layout The following diagram outlines the main features of the Play Music app player screen.
Page 213: Sprint Music Plus
Create Playlists in Google Play Music Organize music into playlists to fit every occasion. 1. Tap > > Play Music. 2. Tap > My Library. 3. Flick the screen left or right to select a library category such as Artists or Albums. 4. Tap an item from the category window and then tap a song. The song begins playing. 5. Tap > Add to playlist 6. Select whether you want to add the song to a new playlist or to an existing playlist. 7. Follow screen instructions to proceed. Sprint Music Plus With Sprint Music Plus and the Music Store, Ringtones Store, and Ringbacks, you can purchase, download, and play music, ringtones, and ringback tones for your phone. Install the Sprint Music Plus App on Your Phone Before you use Sprint Music Plus on your phone, you must download and install the app from the ...
Page 214: Youtube
1. Tap > > Sprint Music Plus. 2. Tap Install, and then tap Accept. 3. When the download has completed, tap Open. To open the app from the Home screen, tap > Sprint Music Plus. Access Sprint Music Plus 1. Tap > > Sprint Music Plus. The first time you use the app, tap Accept to agree to the Premium Services Terms of Use. 2. Tap a store option from the main page (Ringbacks Store, Music Store, or Ringtones Store), or tap > Music (under Library) to access your music. 3. Tap the onscreen navigation tools to skip ahead or rewind. For more information, tap ...
Page 215: Watch Youtube Videos
Watch YouTube Videos 1. Tap > > YouTube. 2. Browse or search for a video. 3. Tap the one you want to watch. 4. While watching a video, you can: Turn the phone sideways to watch the video in full screen. Tap the video screen to pause, resume playback, or drag the slider to jump to a different part of the video. Scroll down the video information panel to see the description, related videos, or comments from other viewers. Browse other videos by minimizing the video screen. Tap or drag the video screen down to minimize. To close the video thumbnail, swipe it left or right. Tip: If you want to watch the video at a later time, tap , and then tap Watch later. You can access the video again from your account profile’s Watch Later list. Search for Videos 1. Tap > > YouTube. 2. Tap 3. ...
Page 216: Sprint Zone
4. Choose how you want to share the video link from the available options. Sprint Zone Access your Sprint account, get phone information and help, find recommended apps, and more. 1. Tap > > Sprint Zone. 2. Tap My Account to sign in to and manage your Sprint account, Support to get help with your device or service, Sprint News to learn the latest Sprint information, or Network to see or test your current data connectivity. Note: Sprint Zone categories and options are subject to change. Check back frequently for new content and updates. HTC BoomSound with Dolby Audio ® Hear what you’ve been missing. HTC BoomSound gives you a rich, authentic sound experience, whether you’re listening to music, watching a video, or playing a game. HTC BoomSound for Speakers ™ Turn on HTC BoomSound with Dolby Audio in Settings and experience a whole new level of mobile audio. Apps and Entertainment Entertainment and...
Page 217: Htc Boomsound For Headphones
HTC BoomSound for Headphones Turn on HTC BoomSound with Dolby Audio and put on your headphones to enjoy refined audio details in a most personal way. 1. Plug your headphones into the headphone jack. 2. Tap > > Settings. 3. If this is your first time to plug in a headphone and you're prompted to set up an audio profile, tap Not now. 4. Tap HTC BoomSound with Dolby Audio > Dolby headphone effects. 5. Choose the type of headphone you're using, and then tap Apply. Note: HTC BoomSound with Dolby Audio is not available over HDMI, Bluetooth, Miracast, or USB audio out. Personal Audio Profile Personalize your music listening experience for your headphones. Create your own audio profile that conforms to your listening habits or hearing ability. 1. Plug your headphones into the headphone jack and tap Set up if you're prompted to set up a personalized audio profile. If you're not prompted, go to Settings and then tap HTC BoomSound with Dolby Audio ...
Page 218: Settings
Settings The topics in this section w ill cover your phone’s settings menus and options. For an overview of the settings menu, see Basic Settings. Settings...
Page 219: Connections Settings
Basic Settings Access your phone's settings menu easily from the home screen. Tap > Settings. You'll see the following top-level settings categories. Category Description Airplane mode Turn Airplane mode on or off. Wi-Fi Enable and set Wi-Fi options. Bluetooth Enable Bluetooth connections. Mobile data Settings for your mobile network and data connection. HTC Connect Options where to play media. More Settings for data usage, NFC, Mobile network sharing, HTC Mini+, and VPN, and USB connection. Personalize Options for customizing your phone’s wallpaper, navigation bar, themes, sound, and more. Fingerprint scanner Options to add and manage your fingerprints and the fingerprint sensor. Accounts & sync Set up your email and social network accounts. Location Select your phone’s location access options. Security Set up a screen lock and other security features. Accessibility Set accessibility options such as screen magnification, TalkBack, and ...
Page 220: Airplane Mode Settings
Category Description HTC BoomSound with Turn HTC BoomSound on or off, select a sound mode, or create a Dolby Audio personal audio profile. Sound & notification Set your sound profile, volumes, incoming call options, and system sounds. Call Options for received calls, voicemail settings, and others including hearing aids and CDMA call settings (TTY mode, DDTM mode, plus code dialing, etc). Apps View all downloaded or running apps, uninstall apps, search for an app and more. Storage View your phone and SD card storage, set the SD card mode, and more. Power Check your battery level, and battery usage, turn on power saver and extreme power saving mode, and more. Memory View your phone memory use and check which apps use the most memory. Language & keyboard Change the language and the onscreen keyboard settings. Date & time Change the date and time and date/time format. Printing Choose print services using Google Cloud Print.
Page 221: Mobile Data Settings
Mobile Data Settings This menu lets you turn your data connection on or off, and more. See Data Services General Information (4G LTE and 3G Networks) for details. HTC Connect Settings Configure settings for HTC Connect. See HTC Connect for details. More Wireless & Network Settings Additional options that let you view your data usage and set up VPN. 1. Tap > > Settings. 2. Under Wireless & networks, tap More and select an option. Data usage: Check how much data usage have you been using or check the data usage of certain apps. See Manage Your Data Usage. NFC: Share information wirelessly with other NFC-enabled device or pay securely using your phone. See Share Content with NFC and Google Wallet. Mobile network sharing: Use these settings to turn Mobile Hotspot on or off, or enable USB tethering. See Mobile Hotspot or Share Internet Connection via USB Tethering. HTC Mini+: Configure and manage your phone’s connection with the HTC Mini+ (sold ...
Page 222: Device Settings
Device Settings Adjust your phone's sound, display, storage, apps and battery settings. Display, Gestures & Buttons Settings Adjusting your phone’s display and gestures settings not only helps you see what you want, it can also help increase battery life. Glove Mode Turn Glove mode on to get better screen responses even when you’re wearing gloves. 1. Tap > > Settings. 2. Tap Display, gestures & buttons. 3. Select the Glove mode option. Auto-rotate Screen By default, the screen orientation automatically changes when the phone is rotated. To disable automatic screen orientation: 1. Tap > > Settings. 2. Tap Display, gestures & buttons. 3. ...
Page 223: Brightness
Brightness By default, the screen brightness automatically adjusts depending on the surrounding lighting conditions. 1. Tap > > Settings. 2. Tap Display, gestures & buttons. 3. Tap Brightness level. 4. Drag the slider to adjust the brightness. 5. Tap OK. Set the Maximum Brightness Level You can set the maximum brightness level for your phone screen. 1. Tap > > Settings. 2. Tap Display, gestures & buttons. 3. Tap Brightness level. 4. Clear the Automatic brightness option. 5. ...
Page 224: Screen Timeout (Sleep)
Screen Timeout (Sleep) After a period of inactivity, the phone screen turns off to conserve battery power. You can set the idle time before the screen turns off. Tip: To turn off and lock the screen quickly, press the Power/Lock button. 1. Tap > > Settings. 2. Tap Display, gestures & buttons. 3. Tap Screen timeout, and then tap the time before the screen turns off. Note: Extended screen timeout periods reduce the battery’s talk and standby times. Daydream Select your phone’s screensaver when it’s idle or docked. 1. Tap > > Settings. 2. Tap Display, gestures & buttons. 3. Tap Daydream, and then select a screensaver. 4. Tap Media Gesture Select this option to allow other apps to recognize the 3-finger gesture. Note: The 3-finger gesture may not be available when TalkBack gestures are enabled. For details, see Navigate Your Phone with TalkBack.
Page 225: Htc Boomsound With Dolby Audio
HTC BoomSound with Dolby Audio Turn the HTC BoomSound with Dolby Audio on and off and select a sound mode. See HTC BoomSound with Dolby Audio for details. Sound & Notification Settings The Sound & notification settings menu lets you control your phone’s audio, from ringtones and alerts to touch tones and notifications. Sound Profile and Vibrate Use the following settings for such features as silent mode, vibrate, and overall phone volume. 1. Tap > > Settings. 2. Tap Sound & notification > Sound profile. 3. Select Normal, Vibrate, or Silent. Note: If you selected Vibrate as your sound profile (step 2), your phone will vibrate for all notifications and incoming calls. 4. Tap 5. To set your phone to always vibrate for calls in addition to any ringer settings, select the Vibrate option below Volumes. Volumes You can separately adjust your phone’s multimedia, ringtone and notifications, and alarm volumes.
Page 226: Do Not Disturb
1. Tap > > Settings. 2. Tap Sound & notification. 3. Tap Notification sound or Alarm. 4. Select the sound you want and tap Apply. Do Not Disturb Use Do not disturb mode to reject calls, and silence audible alerts and notifications, but still keep a data connection available. 1. With two fingers, swipe down from the top of the screen to open Quick Settings. 2. Tap 3. Tap Total silence, Alarms only, or Priority only depending on if you want to allow exceptions. When Priority only is selected, you can receive messages or calls from contacts in your exceptions list. 4. Tap Until you turn this off if you want to turn off Do not disturb by yourself or tap or to set the number of hours before Do not disturb turns off automatically. 5. ...
Page 227: Incoming Calls - Ringtone
6. Tap Manage approved contacts, and then tap to add contacts to your exceptions list. 7. To remove contacts or numbers from the list, tap > Remove contacts. Set a Do Not Disturb Schedule Schedule Do not disturb to turn on automatically and how long will it last. For example, you can set it to turn on during a weekly meeting. 1. Tap > > Settings. 2. Tap Sound & notification > Do not disturb. 3. Tap Schedules. 4. Tap Add rule. 5. Enter a name for the rule, and then select whether to base it on time or an event. For Time rule: Set the days. ...
Page 228: Incoming Calls - Other Options
Incoming Calls - Other Options Enable Quiet ring on pickup so your phone lowers the ringtone volume the moment you pick it up to answer a call. When your phone is in your bag or pocket, enable Pocket mode so the phone rings louder when you have an incoming call. Tap the Flip to mute option to mute the phone just by flipping it over. You can choose to enable or disable the Quiet ring on pickup or Pocket mode incoming call features. 1. Tap > > Settings. 2. Tap Sound & notification. 3. Select or clear the Quiet ring on pickup or Pocket mode options to enable or disable the features. 4. Tap Flip to mute and then select the mute setting. For more information, see Motion Launch.
Page 229: Notification - App Light Notifications
> > Settings. 2. Tap Sound & notification. 3. Tap Manage app notifications. 4. Select an app whose notifications you want to appear on the lock screen. 5. Select whether to block or to prioritize all notifications from the selected app. 6. Tap twice. 7. Tap When device is locked, and then choose whether to show or not to show notifications. 8. Tap Notifications access to control HTC Dot View notifications. Apps Settings Use the Apps menu to control your application settings or remove apps. Uninstall Third-party Apps Uninstall apps that you no longer need to save storage space. 1. Tap > > Settings. 2. Tap Apps.
Page 230: Clear Application Cache And Data
5. Tap Clear data or Clear cache. Disable Apps Apps, even if not used often, may be running in the background and downloading data. If an app cannot be uninstalled, you can disable it. 1. Tap > > Settings. 2. Tap Apps. 3. Tap the application you want to disable, and then tap Disable. Storage Settings The Storage settings let you view and manage the phone and SD card storages. Types of Storage Your phone has the following storage types for your apps, data, and files. Phone storage. This storage combines both the internal storage, where apps, email, data, and text messages are stored, and the file storage, where photos, videos, and music files are kept. When you are running out of phone storage, you can free up space by uninstalling apps, changing download settings, or moving files to your computer or to an online storage service. SD card (SD card). Use your SD card (purchased separately) as a removable storage to store and access your media and other files on HTC 10 or any Android phone, or set it up as an extension of the internal storage. See SD Card Storage Settings. USB storage. When you plug in an external USB storage device (such as a USB flash drive or an SD card reader), you can view photos and videos stored on the device right from Gallery and Settings Device Settings...
Page 231: Sd Card Storage Settings
You need a special cable adapter to connect your phone and a USB storage device. Your phone supports USB storage devices (except portable hard drives) up to 64 GB. Online storage. If you’re using an online storage account that’s accessible from your phone, you can store your files to your online storage. SD Card Storage Settings Use your SD card as removable storage when there's already content such as your media and other files so that you don't lose that content. If you have a brand new SD card, choose whether to use it as removable storage or set it up as an extension of the internal storage. Removable Storage Use a new SD card as removable storage to be able to insert and use the card on HTC 10 and other Android phones. Internal Storage Set up a new SD card as internal storage for more privacy and secure use. This encrypts and formats the SD card to work just like the internal storage. This also expands the storage space since: Captured screenshots, camera shots, media, and other files will be stored on the SD card. Third-party apps that you installed and their data can be moved between the on-device storage and SD card. Important: After setting up the SD card as internal storage, the SD card can only be used on HTC 10 where it has been formatted. Set Up Your SD Card as Internal Storage When you insert a SD card that has not been used on HTC 10 before, the card will be mounted as removable storage by default. If the SD card is new or doesn't have content you want to keep, you ...
Page 232 4. Tap Erase & format. 5. Tap Format. 6. Follow the onscreen instructions to move your installed apps and their data from the phone storage to the SD card. Tip: If you no longer want to use your SD card as internal storage, you can reformat the card as removable storage. Before you do so, make sure to move all the apps and data from the card back to the phone storage. Move Apps and Data Between the Phone Storage and SD Card If you've set up your SD card as internal storage, you can move third-party apps that you installed and their data such as photos, media, and downloaded files to the SD card to free up phone storage space. If you no longer want to use your SD card as internal storage, make sure to move all the apps and data from the card back to the phone storage. 1. Tap > > Settings. 2. Tap Storage. 3. Tap Phone storage. 4. Tap > Migrate data. 5. ...
Page 233: Copy Files To Or From Your Phone
5. Tap Change, and then tap the SD card name. 6. Tap Move. Tip: You can also move an app from the SD card back to the phone storage. View and Manage Files in Storage Starting from Android 6.0, you can go to Settings to view and manage files on the phone storage and SD card. You can also view and manage files on an external USB storage device when you have it connected to HTC 10. 1. Tap > > Settings. 2. Tap Storage. 3. Tap Phone storage or the SD card name. 4. Tap Explore to view internal storage content—whether it's phone storage content or internal storage content on the SD card. 5. To select or deselect files: Touch and hold a file to select it. To select more files, tap each file. Tap a file to deselect it. To select all files, touch and hold a file first, and then tap > Select all. 6. Do one of the following: ...
Page 234: Make More Storage Space
3. On the pop-up message that asks whether to use USB for file transfers, tap Yes. If you don't see this message, slide the notification panel open, tap the Use USB for notification, and then tap File transfers. You'll then see options for viewing or importing files on the computer screen. 4. Choose to view files. 5. Copy the files from your computer to your phone, or vice versa. 6. After copying the files, disconnect the phone from the computer. Make More Storage Space As you use your phone, you’ll accumulate data and fill its storage capacity over time. Here are some tips on how to increase storage space. Manage Photos and Videos After taking continuous camera shots, keep only the best shot and discard the rest. After editing a photo or trimming a video, the original file is kept. You can delete original files or move them to online storage or to your computer. If you are only sending videos through MMS, use a lower resolution. High-resolution video takes up more space. In Camera settings, tap Video Quality to change the resolution. Remove Unused Themes Themes can quickly consume up storage space because themes can include images, sounds and icons. Remove themes you're not using. For details, see Delete a Theme. Back up Data and Files Keep only the most recent data in your apps and files that you often need to use. You can back up ...
Page 235: Battery Optimization For Apps
Battery Optimization for Apps When you have connections such as Wi-Fi on while the phone is in sleep mode, some apps may still continue to use the battery. Starting from Android 6.0, battery optimization is enabled for all apps by default which helps prolong battery standby time when you're not using the phone. The phone needs to be sitting idle for an extended period of time before battery optimization takes effect. Turn Battery Optimization Off in Apps If there are apps that you don't want battery optimization enabled, you can turn the feature off in those apps. 1. Tap > > Settings. 2. Tap Power. 3. Tap Battery optimization. 4. Tap Battery optimization > All apps to see the complete list of apps. 5. To turn off battery optimization in an app, tap the app name, and then tap Don't optimize > Done. 6. Repeat this process to turn off optimization in other apps. Note: To filter the list and see which apps have battery optimization disabled, tap Battery optimization > Not optimized. Use Power Saver Mode Power saver mode helps to increase battery life. It reduces the usage of phone features that drain ...
Page 236: Check Battery Usage
1. Tap > > Settings. 2. Tap Power. 3. Tap the Extreme power saving mode On/Off switch to turn Extreme power saver mode on or off. If you want to set when to automatically switch this mode on, tap Extreme power saving mode and select a battery level. Check Battery Usage See a ranking list of apps that are using the battery. You can also see how much and how long the battery has been used for each app. 1. Tap > > Settings. 2. Tap Power > Battery usage, and then tap an app to check how it’s using the battery. 3. If you see the Adjust power use section while viewing battery use details, you can tap the option underneath it to adjust settings that affect battery usage. Tip: Another way to check the battery usage per app is to go to Settings > Apps. Tap the app you want to check, and then tap Battery. Note: If the Battery option on the App info screen is grayed out, it means the app is currently not using the battery. Check Battery History Check how long you’ve been using the phone since the last charge. You can also see a chart that ...
Page 237: Battery Saving Tips
Battery Saving Tips How long the battery can last before it needs recharging depends on how you use your phone. The power management features of your phone helps increase battery life. Use the Power Management Features Turn Power saver mode and Extreme power saver mode on in Settings. Monitoring your battery usage helps identify what's using the most power so you can choose what to do about it. See Check Battery Usage. Manage Your Connections Turn off wireless connections such as mobile data, Wi-Fi, or Bluetooth when not in use. Turn GPS only when a precise location is needed, such as while using navigation or location- based apps. For details, see Location Setting. Turn on Airplane mode when you don’t need any wireless connections and you don’t want to receive calls or messages. For details, see Airplane Mode. Manage Your Display Lowering the brightness, letting the display sleep when not in use, and keeping it simple helps save battery power. Use automatic brightness (the default), or manually lower the brightness. Set the screen timeout to a shorter time. For more details, see Security Settings. Don’t use a live wallpaper for your Home screen. Animation effects are nice to show off to other people but they drain your battery. Changing your wallpaper to a plain, black background can also help a little. The less color is displayed, the less battery is used. For more details, see Display, Gestures & Buttons Settings. Manage Your Apps ...
Page 238: Memory Settings
If an app came preloaded and can’t be uninstalled, disabling the app can still prevent it from continuously running or syncing data. For details, see Disable Apps. Limit Background Data and Sync Background data and sync can use a lot of battery power if you have many apps syncing data in the background. It’s recommended not to let apps sync data too often. Determine which apps can be set with longer sync times, or sync manually. In Settings, tap Accounts & sync and check what types of data are being synced in your online accounts. When the battery is starting to run low, temporarily disable syncing some data. When you’re not traveling from one place to another, sync weather updates of only your current location, rather than in all of your named cities. Open the Weather app, and then tap t o edit and remove unneeded cities. Choose widgets wisely. Some widgets constantly sync data. Consider removing the ones that are not important from your Home screen. In Play Store, tap > Settings, and then clear Add icon to Home screen to avoid automatically adding Home screen app shortcuts whenever you've installed new apps. Also tap Auto-update apps > Do not auto-update apps if you're fine with updating apps from Play Store manually. More Battery Saving Tips To squeeze in a little bit more battery power, try these tips.
Page 239: Personal Settings
Personalize Settings Use the Personalize menu to customize your phone’s display, add items to the Home screen, or change the sound settings. Customize the Home and Lock Screen Settings Using the phone’s Personalize home screen menus, you can set the following settings. Customize the wallpaper of your Home screen by choosing from a collection of wallpapers or from your own photos. See Customize the Home Screen. Add apps and widgets to the widget panels. See Work with Stickers, Widgets and App Shortcuts. Manage additional home screen panels. See Organize Your Widget Panels. Manage ads that appear on the HTC Sense Home. Change the lock screen wallpaper. See Customize the Lock Screen. Change the phone’s theme. See Themes. Ringtone Use the Ringtone settings menu to select a phone ringtone or to make your own music as ringtone. 1. Tap > > Settings. 2. Tap Personalize > Ringtone. 3. Do any of the following: Select a ringtone from the list and tap Apply.
Page 240: Alarm
1. Tap > > Settings. 2. Tap Personalize > Notification sound. 3. Select a sound and tap Apply. Alarm Tap this option to select an alarm sound. For details on how to set an alarm, see Set an Alarm. 1. Tap > > Settings. 2. Tap Personalize > Alarm. 3. Select a sound and tap Apply. Tip: Tap to add an alarm sound from music on your phone or from Themes. Font Use these options to select a font and set the font size. 1. Tap > > Settings. 2. Tap Personalize > Font style. 3. Select a font and tap Tip: To install more fonts to your phone, tap 4. Tap Font size, and then select the size you want. Keyboard and Dialer Color Tap any of these options to change the keyboard and dialer color.
Page 241: Accounts & Sync Settings
Accounts & Sync Settings The Accounts & sync settings menu lets you add and manage all your email, social networking, online storage, and HTC account. Add Your Social Networks, Email Accounts, and More Add your favorite social networks, email accounts, and online storages on your phone so you are connected anywhere you go. 1. Tap > > Settings. 2. Tap Accounts & sync. 3. Tap 4. Tap an account type. You can set up these accounts on your phone: Exchange ActiveSync for HTC Sense, Google, HTC Account, Instagram for HTC Sense, LinkedIn for HTC Sense, IMAP/POP3 email, and more. 5. Enter your account information and follow screen instructions to proceed. Note: Depending on the account type, you may need to enter an email address or user address, password, domain name, or other information. For Exchange ActiveSync accounts, contact your server administrator to determine what information you will need. Add One or More Google Accounts Sign in to your Google Account to see your Gmail, contacts, and calendars, and to use Google apps ...
Page 242: Manage Your Online Accounts
Manage Your Online Accounts Manage the online accounts you have associated with your phone. Remove an Account You can remove an account from your phone. Removing an account does not remove accounts and information from the online service itself. 1. Tap > > Settings. 2. Tap Accounts & sync. 3. Tap the account that you want to remove. 4. Tap or > Remove. 5. Tap Remove account to confirm. Important: Some personal data may be retained by the third-party app after you have removed the account from your phone. Sync All Your Accounts Automatically 1. Tap > > Settings. 2. ...
Page 243: Google Location History
icon on the status bar. When you turn Location setting off, the phone displays the icon. Important: Turning off a location service means no applications on your phone will collect your location data through that location service. However, third party applications may collect — and your phone may continue to provide — location data through other services, including through Wi-Fi and signal triangulation. Google Location History Select this option if you want to allow Google to collect anonymous location data or to allow certain apps to determine your location. 1. Tap > > Settings. 2. Tap Location. 3. Tap Google Location History. 4. Tap the On/Off switch to turn this setting on or off. HTC Location Services Select this option to set your home and work address for precise location and personal usage with HTC Sense Home. 1. Tap > > Settings. 2. Tap Location. Settings Personal Settings...
Page 244: Security Settings
3. Tap HTC Location Services. 4. Set your home and work address. Security Settings Use the Security settings to help increase your phone security, privacy, and more. Screen Lock Settings You can increase the security of your phone by creating a screen lock. When enabled, you will be asked to draw the correct unlock pattern on the screen, enter the correct PIN, or enter the correct password to unlock the phone’s control keys, buttons, and touchscreen. You can also use face recognition to unlock your screen. Enable or Disable the Lock and Security Screens 1. Tap > > Settings. 2. Tap Security. 3. Tap Screen lock to show the lock screen and not the security screen. 4. Tap None to disable both the lock and security screens. Use Face Unlock - Smart Lock 1. ...
Page 245: Use A Screen Unlock Pattern
Use a Screen Unlock Pattern 1. Tap > > Settings. 2. Tap Security. 3. Tap Screen lock > Pattern. 4. Draw the screen unlock pattern by connecting at least four dots in a vertical, horizontal, or diagonal direction. Lift your finger from the screen when finished. 5. The phone records the pattern. Tap Continue. 6. When prompted, draw the screen unlock pattern again, and then tap Confirm. If you fail to draw the correct unlock pattern on the screen after five attempts, you will be prompted to wait for 30 seconds before you can try again. Note: To change your unlock screen pattern, tap Screen lock on the Security Draw your current screen unlock pattern and then tap Pattern. Use a Screen Unlock PIN 1. Tap > > Settings. 2. Tap Security. 3. ...
Page 246: Lock Screen And Password Settings
Lock Screen and Password Settings Increase your privacy by selecting what type of information you want to display on the lock screen. You can also choose to make passwords invisible as you enter them on your phone. 1. Tap > > Settings. 2. Tap Security. 3. Do any of the following: Select the Incoming phone calls option to hide the private contact’s name and photo on the lock screen. See Private Contacts. Clear the Make passwords visible option (recommended) to make passwords invisible as you enter them on your phone. Allow Installation of Third-Party Programs By default, you can only install programs and games downloaded from Google Play. The Security menu lets you allow installation of non-Play Store apps on your phone. To allow installation of non-Play Store apps on the phone: 1. Tap > > Settings. 2. Tap Security. 3. ...
Page 247: Backup And Reset
> Settings. 3. Tap Security. 4. Tap Install from storage. 5. If you have more than one certificate in the root folder, select the certificate you want to install. 6. Enter a name for the certificate and tap OK. Backup and Reset Find ways on how to back up your data or how to reset the phone. Backup Always keep important stuff on your phone. Back up your phone before you erase the storage, do a factory reset, or upgrade to a new phone. Backup Options HTC Sync Manager. Use HTC Sync Manager to import music, photos, and videos to your computer. You can also sync locally stored contacts, calendar events, bookmarks, documents, and playlists to your computer. Likewise, HTC Sync Manager is a good alternative if you don’t want to back up your accounts, settings, and other personal content to the cloud. You can use it to create backups of your phone on your computer. For details, see HTC Sync Manager. Other backup options. Separately back up other data and file types if they’re not supported in HTC Backup and HTC Sync Manager. In some apps, you can back up data to the storage on the phone so you can easily restore them after a factory reset. Messages. Back up your text messages to the storage on the phone, or save them as an email attachment. See Back Up and Restore Your Text Messages. Contacts. Save contacts and other personal data to your online accounts so you can just ...
Page 248: Reset Your Phone
3. Select your Google Account or tap Add account to add one. Restore Backup to Your Phone From Your Google Account If you have backed up your old phone’s data to your Google Account, you can easily restore that backup on your new phone. Notes: Depending on the amount of content, doing a manual backup through data connection may incur additional data costs and take a long time. Using a Wi-Fi connection is recommended. To restore paid apps, you need to download and install them from Google Play. 1. When you turn on a new HTC phone for the first time or after a factory reset, wait until you're in the Get your apps & data screen. 2. Tap next to the backed up device name, select the backup you want to restore, and then tap Done. 3. Tap next to All apps, select which apps you want restored on your new phone, and then tap Done. Tap Next. Your free apps that you’ve previously downloaded from Google Play will be restored in the background, and you can track the progress via a notification in the status bar. Reset Your Phone If your phone has a persistent problem that cannot be solved, you can perform a factory reset (also ...
Page 249: Get Content From Another Phone
Settings. 2. Tap Backup & reset > Reset phone. 3. To delete media and other data on your SD card (if you installed one), select Erase SD card. 4. Tap OK. Once the phone has reset, it will run through the Hands Free Activation and update processes again. When finished, you will see the Welcome screen and Setup application. See Complete the Setup Screens to start over. Reset Phone Network Settings Reset the network settings when you're having problems connecting HTC 10 to your mobile data or Wi-Fi network and Bluetooth devices. 1. Tap > > Settings. 2. Tap Backup & reset > Network settings reset. 3. Tap Reset settings > Reset settings. Get Content From Another Phone These options let you transfer content from a previous device to your new phone.
Page 250: System Settings
System Settings Use these options to change the phone's language, keyboard, date and time, accessibility, and more. Accessibility Settings Use these settings when you’ve downloaded and installed an accessibility tool, such as a screen reader that provides voice feedback. You can turn accessibility functions or services on or off. 1. Tap > > Settings. 2. Tap Accessibility and choose the settings you want. Options include: TalkBack: Turn this option on if you want your phone to provide spoken feedback. TalkBack helps blind and low-vision users. See Navigate Your Phone With TalkBack for more information. Switch Access: Turn this option on if you want to control your phone using configurable key combinations. Font size: Tap this option to select a font size for better readability. Captions: Turn this option on and then tap it to customize captions for your phone. Magnification gestures: Tap this option to enable magnification gestures such as zooming in or out by triple-tapping the screen. Color inversion Select this option to improve screen visibility. Color correction: Turn on color correction to improve screen visibility. Unread notification reminder: Enable this option to remind you of unread notifications. ...
Page 251: Navigate Your Phone With Talkback
Turn TalkBack On 1. Tap > > Settings. 2. Tap Accessibility > TalkBack. 3. Tap the TalkBack On/Off switch. 4. Read the TalkBack disclaimer and then tap OK. Your phone will enable Explore by touch, which provides an audible description of what you’re touching on the screen. A short tutorial explaining how to use TalkBack will begin playing after you turn on TalkBack. Note: TalkBack works best if you turn off auto-rotate screen. Use TalkBack Gestures When TalkBack is turned on and the Explore by touch setting is selected, the regular touch gestures are replaced by the TalkBack gestures. Note: HTC gestures such as 3-finger swiping may not be available when TalkBack gestures are enabled. To open an item: 1. Drag your finger on the screen to find and select the item. 2. Double-tap anywhere on the screen to open the item. To move an item: 1. Drag your finger on the screen to find the item. 2. Double-tap anywhere on the screen, but don’t lift your finger on the second tap. 3. Drag the item to a new spot and then lift your finger. To scroll through a screen: Settings System Settings...
Page 252 Use two fingers to swipe up, down, left or right. To unlock the lock screen: Use two fingers to swipe up from the bottom of the screen. To open the notification panel: Use two fingers to swipe down from the top of the screen. Assign TalkBack Shortcuts TalkBack has customizable gestures that you can use to open the notification panel, view recent apps, access TalkBack controls, and more. Important: The steps below are described using the regular gestures. Use the corresponding TalkBack gestures if you already have TalkBack turned on. 1. Tap > > Settings. 2. Tap Accessibility > TalkBack. 3. Tap > Settings > Manage gestures. 4. Tap any of the gestures under Shortcut gestures, and then select an action. Use TalkBack Context Menus TalkBack has context menus for controlling continuous reading and global TalkBack controls. These menus can be accessed using TalkBack shortcut gestures. 1. Turn TalkBack on. 2. Do one of the following: To open the continuous reading menu, use one finger to swipe up and right in one continuous movement.
Page 253: Google Settings
Change the TalkBack Reading Speed Important: The steps below are described using the regular gestures. Use the corresponding TalkBack gestures if you already have TalkBack turned on. 1. Tap > > Settings. 2. Tap Accessibility > Text-to-speech output > Speech rate. 3. Select a speech rate. Tip: You can test the speech rate by tapping Listen to an example. Change the TalkBack Language Settings 1. Tap > > Settings. 2. Tap Accessibility. 3. Do one of the following: Select a different language: Tap Text-to-speech output > Google Text-to-speech Engine > Language.
Page 254: Keyboard And Input Methods - Touchpal
1. Tap > > Settings. 2. Tap Language & keyboard. 3. Tap Language and tap the language you want to use. Keyboard and Input Methods - TouchPal Change the settings for the TouchPal keyboard. See Adjust the Keyboard Settings. Keyboard and Input Methods - Google Voice Typing This option lets you choose the input language for Google voice typing, block offensive words, or download offline speech recognition. 1. Tap > > Settings. 2. Tap Language & keyboard > Google voice typing. Speech Settings Use these settings to adjust or select your default text-to-speech output.
Page 255: Printing
7. Select the Use 24-hour format option to toggle between using a 12-hour or 24-hour (military) time format. 8. Tap Choose date format, and then select how you want dates to display on your phone. The selected date format also applies to the date displayed in the Alarm Clock. Enable Travel Mode If you often travel, turn on Travel mode in Settings to see a dual clock on the Home screen and lock screen that shows both your home and current time zones. Notes: Make sure you turn on location services in your phone settings. See Location Setting. Set your home time zone first in the Clock app. See Clock. 1. Tap > > Settings. 2. Tap Date & time. 3. Tap the Travel mode On/Off switch to turn travel mode on or off. Printing ™ Print from anywhere you are using Google Cloud Print . For more information about Cloud Print, see google.com/cloudprint. 1. Tap > > ...
Page 256: About Phone
About Phone The About menu lets you access important phone information and view legal and safety information. 1. Tap > > Settings. 2. Tap About. 3. Scroll through the list and select options to view or customize information. Hardware and software version: Displays the phone hardware and software version. Software updates: Check if there are is a new software update available for your phone. Usage and error reporting: Send error, preference, and usage reports to HTC. Help: Enable quick tips to appear on the screen. Network: Check the operator, signal strength, mobile network type, and more. Phone identity: Check the phone’s name, model number, IMEI, SIM ID, MEID current user name, and number. Software information: View software related information such as the Android, HTC Sense, and software versions. Legal information: View HTC legal information, privacy alert, Google legal information and ...
Page 257: Getting Help
Getting Help The topics in this section will cover troubleshooting tips, phone specifications, and how to contact Sprint and manage your wireless service. Getting Help...
Page 258: For Assistance
For Assistance The following topics address areas of support for your phone, including troubleshooting, specifications, account information, and customer service contact information. Troubleshooting Check the questions and answers below for troubleshooting solutions for common phone issues. Check Here First Question: Phone freezes/operation is unstable. Answer: Turn the phone on again. See Turn Your Phone On and Off. Data that was being edited is erased after your phone is powered on again. Question: Operation is unstable after a new application was installed. Answer: The newly installed application may be the cause. Uninstall the application following the steps in Uninstall Third-party Apps. If you're unable to uninstall the app, restart the phone in Safe mode. To turn the phone on in Safe mode: Press and hold the Power/Lock button, touch and hold Power off, read the disclaimer for safe mode, and then tap OK. After turning the phone on in Safe mode, "Safe Mode" appears at lower left. After restarting in Safe mode, your phone can be powered on as usual. Before turning the phone on in Safe mode, it is recommended that you back up important data. By powering the phone on in Safe mode, added widgets may be deleted. Question: Cannot use phone, email, or Internet. Answer 1: Check whether you are where signal is weak or out of service area. Answer 2: Power the phone on again. Answer 3: Is the phone in Airplane mode? To check that Airplane mode is canceled: Swipe down from the status bar with two fingers to open Quick Settings. Check if Airplane mode is turned off. Answer 4: Is data communication disabled? To check that data communication is enabled: Getting Help For Assistance...
Page 259: Specifications
Swipe down from the status bar with two fingers to open Quick Settings. Check if Mobile data is turned on. Question: Battery level goes down quickly. Answer: Are you where signal is weak or have been out of service area for a long period? Calling where signal is weak or being out of service area uses a lot of battery power. Question: Cannot install applications. Answer: Applications cannot be installed with only a little free space on the phone or SD card. To check free space, see SD Card Storage Settings. Applications not supported by your phone cannot be installed. Question: Cannot unlock screen. Answer: Restart the phone. Data that was being edited is erased after the phone is powered on again. Specifications The following tables list your phone’s and battery’s specifications. Phone Specifications Item Description Weight 161g Continuous Talk Time* 3G: 1,577 minutes (approx.) GSM: 1,696 minutes (approx.) Continuous Standby Time* 3G Lab: 30,964 minutes (approx.) Live network: 29,412 minutes (approx.) GSM: Lab: 32,000 minutes (approx.) Live network: 30,928 minutes (approx.) Charging Time Qualcomm Quick Charge 3.0: within 100min (from 1% to 100%) Dimensions 145.9 x 71.9 x 9.09 mm...
Page 260: Sprint Account Information And Help
Item Description Maximum Output 3G: 0.22 W 4G: 0.2 W GSM: 850/900: 1 .78 W 1800/1900: 0 .89 W Communication Speed LTE 3xCA – DL: 450 Mbps, UL: 50 Mbps HSDPA: 42 Mbps, HSUPA: 5.76 Mbps *Battery times (talk time, standby time, and more) are subject to network and phone usage. A Standby time specification ("specification") is an industry standard that is only intended to allow comparison of different mobile devices under the same circumstances. Power consumption in a standby state is strongly dependent on factors including but not limited to network, settings, location, movement, signal strength and cell traffic. Comparisons of different mobile devices using such a specification can therefore only be done in a controlled laboratory environment. When using any mobile device in real life circumstances for which the mobile device is intended, the standby time could be considerably lower and will be strongly dependent on the factors as mentioned above. Battery Specifications Item Description Voltage 3.85 V Type Lithium-ion Capacity 3000 mAh Sprint Account Information and Help Find out about account passwords and information about managing your account and finding help.
Page 261: Manage Your Account
are not the account owner (if someone else receives the bill for your Sprint service), you can get a sub-account password at sprint.com/mysprint. Voicemail Passcode You’ll create your voicemail passcode when you set up your voicemail. See Voicemail Setup for more information on your voicemail passcode. Data Services Password With your Sprint phone, you may elect to set up an optional data services password to control access and authorize purchases. For more information, or to change your passwords, sign on to sprint.com/mysprint. Manage Your Account Manage your Sprint account from your computer, your Sprint phone, or any other phone. Online: sprint.com/mysprint Access your account information. Check your minutes used (depending on your Sprint service plan). View and pay your bill. Enroll in Sprint online billing and automatic payment. Purchase accessories. Shop for the latest Sprint phones. View available Sprint service plans and options. Learn more about data services and other products like games, ringtones, screen savers, and more. From Your Sprint Phone 1. Tap > ...
Page 262: Sprint Support Services
There is a per-call charge to use Sprint 411, and you will be billed for airtime. Tap > , and then tap Sprint Operator Services Sprint Operator Services provides assistance when you place collect calls or when you place calls billed to a local telephone calling card or third party. Tap > , and then tap For more information or to see the latest in products and services, visit us online at sprint.com/mysprint. Copyright Information ©2016 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are trademarks of their respective owners. Portions of this document ©2016 HTC Corporation. All rights reserved. Dolby Audio manufactured under license from Dolby Laboratories. Dolby and Dolby Audio are trademarks of Dolby Laboratories. HTC, the HTC logo, HTC 10, HTC BlinkFeed, HTC BoomSound, HTC Sense, HTC Connect, HTC Sense, HTC UltraPixel, Motion Launch, VideoPic, UltraSelfie, Zoe, and all other HTC product and feature names are trademarks or registered trademarks in the U.S. and/or other countries of HTC Corporation and its affiliates. Google, Android, Android Pay, Chrome, Gmail, Google+, Google Cloud Print, Google Drive, Google Maps, Google Now, Google Play, Google Voice Search, Google Wallet, Hangouts, and YouTube are trademarks of Google Inc. Getting Help For Assistance...
Page 263 word mark and logos are registered trademarks by Bluetooth SIG, Inc. ® Wi-Fi and Miracast are registered trademarks of the Wireless Fidelity Alliance, Inc. Facebook is a trademark of Facebook, Inc. Twitter is a trademark of Twitter, Inc., and is used under license. DLNA and the DLNA disc logo are trademarks or registered trademarks of Digital Living Network Alliance. All rights reserved. Unauthorized use is strictly prohibited. iCloud, iMessage, iPhone, iTunes, and Mac OS are trademarks of Apple Inc. registered in the U.S. and other countries. Qualcomm is a trademark of Qualcomm Incorporated, registered in the United States, and other countries and used with permission. AllPlay and the AllPlay icon are trademarks of Qualcomm Connected Experiences, Inc., and used with permission. ™ BLACKFIRE RESEARCH is a Registered Trademark (No. 3,898,359) of BLACKFIRE RESEARCH CORP. ® Scout is a trademark of Telenav, Inc. LinkedIn is a registered trademark or trademark of LinkedIn Corporation and its affiliates in the United States and/or other countries. Instagram is a trademark of Instagram, LLC. microSD and microSDHC are registered trademarks of SD-3C, LLC. LTE is a trademark of European Telecommunications Standards Institute (ETSI) registered for the benefit of its members. All other trademarks and service marks mentioned herein, including company names, product names, service names and logos, are the property of their respective owners and their use herein does not indicate an affiliation with, association with, or endorsement of or by HTC Corporation. Not all marks listed necessarily appear in this User Guide. The HTC Sync Manager software can be used with materials that you own or are lawfully authorized to use and/or duplicate. Unauthorized use and/or duplication of copyrighted material may be a violation of copyright law in the United States and/or other countries/regions. Violation of U.S. and international copyright laws may subject you to significant civil and/or criminal penalties. HTC Corporation shall not be held responsible for any damages or losses (direct or indirect) that you may incur as a result of using this software. Getting Help For Assistance...
Page 264 Screen images contained herein are simulated. HTC shall not be liable for technical or editorial errors or omissions contained herein, nor for incidental or consequential damages resulting from furnishing this material. The information is provided “as is” without warranty of any kind and is subject to change without notice. HTC also reserves the right to revise the content of this document at any time without prior notice. The information is provided “as is" without warranty of any kind and is subject to change without notice. HTC also reserves the right to revise the content of this document at any time without prior notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or storing in a retrieval system, or translated into any language in any form without prior written permission of HTC. Getting Help For Assistance...
Page 265 Index 3-way Calling 96 Back Key 28 Backup 234 Options 234 Backup and Reset 234 4G LTE 132 Basic Operations 27 Basics 27 Battery About the User Guide 3 Charge 7 Access Email and Data Internationally 145 Check History 223 Access Instructions on Phone 3 Check Usage 223 Accessibility Extreme Power Saving Mode 222 TalkBack 238 Power Saver Mode 222 Accessory Jack 6 Save Power 224 Activation 20 Settings 221 Adjust the Keyboard Settings 40 Battery Optimization for Apps 222 Airplane Mode 36 Battery Saving Tips 224 Alarm 192 Block List 92 Alarm Sound 227 Bluetooth 153 Android Pay 47 Car Kit 154 Set Up 47 Disconnect Device 155 Use 48 Headset 154 Answer a Call 88 Receive Files 156 App Light Notifications 216 Reconnect Phone 154 Applications 30...
Page 266 Password 248 Record Video 170 Status indicators 133 Set Flash 168 Track Usage 134 Slow Motion Video 172 User name 133 Take a picture 168 Data Usage 134 Tips 169 Date & Time 241 Use Volume Buttons 168 Daydream 211 Viewfinder 165 DDTM Mode 101 Zooming 168 Device Settings 209 Camera and Video 165 Disable Apps 217 Camera Features 172 Display 209 Camera Flash 168 Auto-rotate Screen 209 Camera Mode Font Size 209 Burst 172 Display the Battery Percentage 223 Selfie 173 DLNA Video 170 HTC Connect 158 Zoe 175 Do Not Disturb Camera Scenes Settings 213 Hyperlapse 176 Dolby Audio 203 Panorama 175 Drag 16 Index...
Page 267 Create account 43 Delete threads 128 Earpiece 5 Get Help 131 Email Inbox 125 Add Exchange ActiveSync account 130 Labels 127 Make Call From 86 Manage Messages 127 Send Gmail 125 Mute threads 127 Emergency Numbers 85 Read and reply 125 Enhanced 911 (E 9-1-1) 85 Reply Email 127 Enter Text by Typing 38 Report phishing 128 Entertainment and Activities 199 Report spam 128 Event Search 128 Create 183 Send message 125 Edit 183 Switch accounts 129 Exchange ActiveSync Google Add account 130 Chrome 135 Extreme Power Saving Mode 222 Create account 43 Hangouts 138 Google Account 42 Add Account 228 Facebook 139 Forgot Password 228 Factory Data Reset 235 Sign in 44 Feeds Panel 58 Google Calendar 182 Off 59 Google Drive 194...
Page 268 Google Voice Search 187 Blackfire 162 Google Voice Typing 39, 241 Share Media 159 Google Wallet 47 HTC Help 198 Group Messaging 116 HTC Location Services 230 Group Text 116 HTC Sense Home Widget 70 HTC Sync Manager 195 Get Help 197 Install 196 Hangouts 138 Transfer iPhone 197 HDR Mode 172 Headset Jack 6 Hearing Aids 100 High Res Audio 171 iCloud 24 History Important Information 2 Erase 92 In-Call Screen Layout and Operations 89 Home Key 28 Incoming Call Home Screen Answer 88 Add App Shortcuts 68 Mute Ringtone 88 Add or Remove Widget Panel 66 Reject 88 Add Stickers 69 International Data Roaming 145 Add Widgets 68 International Service Arrange Widget Panels 67 Contact Sprint for Assistance 146 Change Main Home Screen 66 Internet and Social Networking 132 Change Widget Settings 68...
Page 269 Create Slideshow 115 Onscreen Navigation 28 Reply 117 Optimize Phone Storage 221 Send 115 Optional Calling Services 96 Send messages 115 Mobile Hotspot 152 Motion Launch 78 Parts and Functions 5 On or Off 78 People 103 Troubleshooting 81 Add an Entry 106 Wake and Unlock 79 Backup Contacts 112 Wake Phone 79 Contact Groups 110 Wake to Camera 81 Copy 108 Wake to HTC BlinkFeed Screen 80 Copy Contacts 108 Wake to Widget Panel 80 Delete an Entry 107 Motion Launch Gestures 211 Edit an Entry 107 Multimedia Messaging 115 Find 104 Music Import 108 Google Play Music 199 Import Contacts 108 Sprint Music Plus 200 Make Call From 90 Merge 108 My Profile 105 Nano SIM Card Tray 6 Private Contacts 113 Navigation Send Contacts 110 Google Maps 184...
Page 270 Font Size 209 Photo Tips 169 Glove Mode 209 Pictures Screen Timeout 211 Take with camera 168 Screen Unlock Pinch 17 Face Unlock 231 Place and Answer Calls 83 Password 232 Play Music 199 Pattern 232 Play Store 44 PIN 232 Find and install apps 45 Screen Use for First Time Users 4 Plus (+) Code Dialing 143 Screenshots 30 Plus Code Dialing 87 SD Card 10 Portrait and Landscape Screen Format 12 Orientation 30 Install 11 Power Key 6 Internal 218 Power Off 13 Removable 218 Power On 13 Remove 12 Power Options Set as Internal 218 Restart 14 Storage Settings 218 Turn Phone Off 13 Unmount 11 Turn Phone On 13 Search 187 Power Saver 222 By Voice 187...
Page 271 Applications 216 Add Account 228 Backup 234 Sound Basic 206 Incoming Calls 214 Bluetooth 207 Notification, Alarm 212 Connections 206 Other Options 215 Date & Time 241 Ringtones 214 Display & gestures 209 Sound Profile 212 Get Content From Another Phone 236 System Sounds 215 Google 240 Vibrate 212 Hearing Aids 100 Volumes 212 HTC BoomSound 212 Speaker 6 HTC Connect 208 Specifications 246 Language & Keyboard 240 Speech Settings 241 Location Settings 229 Speed Dial 86 Memory 225 Spread 17 Mobile Data 208 Sprint 411 249 More Wireless and Network 208 Sprint Account Information and Help 247 Personalize 226 Sprint Account Management 248 Power 221 Sprint Account Passwords 247 Printing 242 Sprint Hotspot 152 Quick Settings 29...
Page 272 Gestures 238 Two-finger Swipe 18 Language 240 Reading Speed 240 Turn On 238 Update Phone Tap 14 Back Up Data 51 Text Prepare 51 Cut and Paste 37 Update Operating System 52 Edit 37 Update PRL 53 Share 38 Update Your Profile 52 Text and Multimedia Message Options 122 Update Your Phone 51 Text and Multimedia Messaging 114 Use the Touchscreen 14 Text Message Using the Phone Guide 4 Make Call From 86 Text Messaging Send messages 114 Video 170 Themes 74 Video Resolution 171 Bookmark 75 VideoPic 171 Create 75 Virtual Private Networks (VPN) 151 Delete 77 Visual Voicemail 93 Download 75 Options 95 Mix and Match 76 Review 94 Search 77 Set up 93 Share 77 Set Up 93 Three-finger Gesture 19...
Page 273 Time-based 65 Weather 194 Wi-Fi 149 Disconnect 150 Turn On or Off 149 WPS 150 Wi-Fi Direct 150 Wireless Router 152 Work with Stickers, Widgets and App Shortcuts 67 Working with Text 37 World Clock 193 Your Phone's Home Screen 54 Your Phone Number 35 YouTube 201 Search Videos 202 Watch Videos 202 Zoe Camera 175 Zoom 17 Zooming 168 Index...

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