Scanning Is Slow; Solving Original Document Feeding Problems - Epson DS-1630 User Manual

• If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it.
• If you are using a TWAIN-compliant program, make sure that the correct product is selected as the
Scanner or Source setting.
Parent topic:
Related concepts
Uninstall Your Scanner Software

Scanning is Slow

If scanning becomes slow, try these solutions:
• Scan your original at a lower resolution, if possible.
• Make sure your system meets the requirements for your operating system. If you are scanning a high-
resolution image, you may need more than the minimum requirements. If necessary, increase your
system's memory or reduce the resolution.
• If scanning becomes slower after scanning continuously with the ADF for a long time, the scanner may
have automatically slowed down to protect the scanner mechanism from overheating or becoming
damaged. Let the scanner rest with the power on for 30 minutes, then try scanning again.
• If you are running virus protection or other security software, exclude the TWAIN.log files from
monitoring or set the TWAIN.log file as read only. See your virus protection or security software
instructions for details. The TWAIN.log file is saved in C:\Users\(user name)\AppData\Local\Temp.
Note: You may need to unhide system folders to view files in that location.
Parent topic:
Related references
Windows System Requirements
Mac System Requirements

Solving Original Document Feeding Problems

Check these solutions if you have problems feeding originals through your product.
Originals Do Not Feed From the Automatic Document Feeder
Originals Jam in the Automatic Document Feeder
Parent topic:
Solving Scanning Problems
Solving Scanning Problems
Solving Problems
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