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Summary of Contents for Gator GTRACK 4G

  • Page 2: Product Overview

    Product Overview The Gator GTRACK GPS Tracker has been designed to offer an efficient, effective vehicle tracking system for managing your business fleet. A 3G/4G GPS tracking solution allows...
  • Page 3: Document Contents

    Document Contents Page Section Introduction Product Overview Product Features Document Contents Product Box Contents SIM card Information SIM Plan Checklist Device Setup Device Installation Installation Wiring Device Configuration SMS commands Installation and Setup Checklist App and Website Interfaces 14-19 Smartphone App Troubleshooting Guide Cautions Specifications...
  • Page 4: Product Box Contents

    Product Box Contents 1x Tracker Device 1x Immobiliser Relay + Wiring Harness (optional to install) 1x Main Power Harness with Inline Fuse 1x Adhesive Pad for mounting 1x Product User Manual...
  • Page 5: Sim Card Information

    SIM Card Information The GTRACK device requires an active SIM card installed in order to connect to the internet for communication to your preferred interface. A 3G capable SIM card is required, most SIM cards in the market today are 4G with 3G backwards compatibility, so almost every SIM will work.
  • Page 6 SIM Plan Checklist Follow this checklist as you are choosing which SIM plan and provider you will go with. SIM plan must have Voice, Data and SMS facilities Service provider has good mobile coverage in your local region (where the vehicle will be most often) SIM card is of the Standard size form factor SIM plan must work on at least one of these frequencies;...
  • Page 7: Device Setup

    Device Setup Insert the SIM card Hold the Tracker in the orientation shown below. Hold the SIM card as shown with the copper contacts facing up and the cut-off notch to the forward right. Fully insert the SIM card into the card slot and close the rubber cover.
  • Page 8: Device Installation

    Device Installation Mount the tracker in the vehicle The tracker can now be installed somewhere in the target vehicle where it can easily be accessed for service purposes, but still inconspicuous enough that it won’t be known to or located by others who might interfere with the vehicle.
  • Page 9: Installation & Wiring

    Installation Wiring Tracker Wiring: = Vehicle battery positive (constant 12V) Black = Vehicle chassis ground (0V) Orange = Vehicle ACC circuit (switched 12V) Yellow = Trigger wire to yellow relay wire (when fitted) Relay Wiring: (optional) = Vehicle battery positive (constant 12V) Green = Relay wire Green...
  • Page 10: Device Configuration

    These instructions are for configuring the GTRACK on the original tracker server only. For instructions for migrating your tracker to the new Australian server, please go to gator.net.au All configuration commands will be sent from your phone to the tracker via SMS messaging.
  • Page 11: Sms Commands

    SMS Commands Here is a list of all of the SMS commands you can send to the tracker as an SMS. Please remember that all commands are case and grammar sensitive, please type exactly as shown. Ensure to add spaces in the commands where indicated. All SMS commands will assume the default password and may use generic details for the example.
  • Page 12 Installation and Setup Checklist Follow this checklist as you Install and Setup your tracker to ensure you haven’t missed anything. SIM plan is appropriate, page 5 & 6 SIM is activated and working on the mobile network SIM card installed correctly, page 7 Tracker is installed in a good location, page 8 Wiring is all correct, and specific wires are insulated if not being used, page 9...
  • Page 13 App and Website Interfaces There are two ways to login to your tracker for real time tracking, historical data and device control. You can either use the Smartphone App on your mobile device, or the Webpage Interface in any internet browser. With both methods there is an option to log in by Username, this option is not currently implemented and can’t be used.
  • Page 14 Smartphone App Features On the main page of the GTRACK app you will find the current status of the tracker you are logged into, as well as several icons for various functions. The blue “Real-time” icon will show you a live map with the trackers current location.
  • Page 15 Historical Route Feature In the Historical Route section, you can go back and see a record of the locations and times where the vehicle was during the selected timeframe. You can either select “Today” or “Yesterday” at the top, or create a “Custom”...
  • Page 16: Geofence Feature

    Geofence Feature In the Geofence section, you can create a geofence for alerts on the map view itself. Select the vehicle or self targets in the lower left to centre on one of those locations. Zoom in or out with the controls on screen. Give the geofence a name and press “OK”...
  • Page 17 Issue Command Feature In the Issue section, you can select commands from the app to send to your tracker by either SMS or Data.
  • Page 18: Device Feature

    Device Feature In the Device section, you can view Common commands, as well as General commands. You can Edit Device info, and view records.
  • Page 19 Alarm Setting Feature In the Alarm section, you can enable and disable various Alarm Types, and toggle the Alert Settings.
  • Page 20: Troubleshooting Guide

    Some wiring may have come loose from the vehicle, you will need to check the wiring. Your tracker might have gone faulty. Please contact the Gator support line mentioned on page 22. You can format the device to defaults and configure again,...
  • Page 21: Specifications

    Cautions Please comply with the instructions to extend the unit life: 1. Keep the unit dry. Any liquid, i.e. rain, moisture, may destroy or damage the inside circuitry. Make sure the unit is installed somewhere in the vehicle that will not encounter liquids or moisture 2.
  • Page 22: Technical Assistance

    Technical Assistance If you need assistance setting up or using your Gator product now or in the future, please call the Gator Support line on; Australia TEL: 03 – 8587 8898 Mon-Fri 9am – 5pm AEST Please retain this user guide for future reference.

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