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Repositioning for a better 4G/LTE or 5G signal
If there is no 4G/LTE signal you must reposition the Gateway.
When you might consider repositioning the Gateway?
If 4G/LTE signal is found but there is weak or no 5G signal (5G LED is
orange or red, or not lighted).
If 5G signal is medium (5G LED is yellow and the Signal Direction LED is
solid).
If Center LED is indicating red or weak 4G signal (LED is orange).
If you want to further improve your service, when Center LED or 5G LED
indicate medium 4G or 5G signal (LED is yellow).
If there is no 4G/LTE signal
Center LED is red, and all other LEDs are turned off.
1. Power off the Nokia FastMile 5G Gateway and
disconnect it from the electrical outlet.
2. Move the Nokia FastMile 5G Gateway to a
different location where 4G/LTE signal is
better. This could be a different side of the
house/apartment, or a position closer to a window. If the house
has more than one floor, moving the device to a higher floor
might be a solution.
3. Connect the Nokia FastMile 5G Gateway to an electrical outlet at
the new location and power it on.
4. Check the LEDs as described
actions suggested in the tables.
If 4G/LTE signal found but 5G signal is weak
Center LED is green, yellow or orange, but
5G LED is red,
orange,
If one of the 5G Signal Direction LEDs is
solid, note the direction that it indicates.
The LED shows the direction where the 5G
18
Visual Guidance
or turned off.
FastMile 5G Gateway User Guide
chapter. Follow the
Issue 1.0
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