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Nokia FastMile Outdoor Unit User Manual FastMile Nokia FastMile Outdoor Unit User Manual 3TG-00088-AAAA-TCZZA Issue: 01P03 October 2018 Nokia — Proprietary and confidential Use pursuant to applicable agreements...
This preface provides general information about the user manual for the Nokia FastMile Outdoor Unit. 1.1 Scope This document provides an overview of the Nokia FastMile Outdoor Unit along with information about safety, installing, and troubleshooting the Nokia FastMile Outdoor Unit.
To download a ZIP file package of the customer documentation Navigate to http://support.alcatel-lucent.com and enter your user name and password. If you are a new user and require access to this service, please contact your Nokia sales representative. From the Technical Content for drop-down menu, choose the product.
Individual PDFs of customer documents are also accessible through the Nokia Customer Support website. Navigate to http://support.alcatel-lucent.com and enter your user name and password. If you are a new user and require access to this service, please contact your Nokia sales representative. From the Technical Content for drop-down menu, choose the product.
Preface Nokia FastMile Outdoor Unit User Manual A note provides information that is, or may be, of Note — special interest. 1.9.1 Steps with options or substeps When there are options in a step, they are identified by letters. When there are required substeps in a step, they are identified by roman numerals.
Nokia FastMile Outdoor Unit User Manual Preface 1.10 Multiple PDF document search You can use Adobe Reader Release 6.0 and later to search multiple PDF files for a common term. Adobe Reader displays the results in a single display panel. The results are grouped by PDF file, and you can expand the entry for each file.
This chapter provides information about the ETSI environmental China Restriction of Hazardous Substances (CRoHS) regulations that govern the installation and operation of Nokia FastMile Outdoor Unit equipment. This chapter also includes environmental operation parameters of general interest. 2.1 Environmental labels This section describes the environmental instructions that are provided with the customer documentation, equipment, and location where the equipment resides.
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ETSI environmental and CRoHS guidelines Nokia FastMile Outdoor Unit User Manual Figure 1 Products below MCV value label 18986 2.1.2.2 Products containing hazardous substances above Maximum Concentration Value (MCV) label Figure shows the label that indicates a product is above the maximum...
2.2 Hazardous Substances Table (HST) This section describes the compliance of the Nokia FastMile Outdoor Unit equipment to the CRoHS standard when the product and subassemblies contain hazardous substances beyond the MCV value. This information is found in this user documentation where part numbers for the product and subassemblies are listed.
Nokia FastMile Outdoor Unit equipment and other Nokia FastMile Outdoor Unit specifications. 2.3.2 Storage According to ETS 300-019-1-1 - Class 1.1, storage of Nokia FastMile Outdoor Unit equipment must be in Class 1.1, weather-protected, temperature-controlled locations. 2.3.3 Transportation According to EN 300-019-1-2 - Class 2.3, transportation of Nokia FastMile Outdoor...
This Directive applies to electrical and electronic products placed on the EU market after 1 July 2006, with various exemptions, including an exemption for lead solder in network infrastructure equipment. Nokia products shipped to the EU after 1 July 2006 comply with the EU RoHS Directive.
ETSI environmental and CRoHS guidelines Nokia FastMile Outdoor Unit User Manual At the end of its life, Nokia FastMile Outdoor Unit equipment is subject to the applicable local legislations that implement the European Directive 2012/19EU on waste electrical and electronic equipment (WEEE).
ETSI safety guidelines 3 ETSI safety guidelines This chapter provides information about the mandatory regulations that govern the installation and operation of Nokia FastMile Outdoor Unit equipment in the ETSI market. 3.1 Safety instructions This section describes the safety instructions that are provided in the customer documentation and on the Nokia FastMile Outdoor Unit equipment.
FastMile Outdoor Unit equipment. It does not provide safety-related instructions. 3.1.2 Safety-related labels The Nokia FastMile Outdoor Unit equipment is labeled with the specific safety instructions and compliance information that is related to a product, or product variant, of the equipment. Observe the instructions on the safety labels.
IEC 60950-22, EN 60950-22: Information Technology Equipment- Safety - Part 22 Equipment to be installed Outdoors 3.2.3 Environmental standard compliance The Nokia FastMile Outdoor Unit equipment complies with the EN 300 019 European environmental standards. 3.2.4 Laser product standard compliance The Nokia FastMile Outdoor Unit equipment is not a laser product.
The use of any non-Nokia approved power supplies or power adapters is not supported or endorsed by Nokia. Such use will void any warranty or support contract with Nokia. Such use greatly increases the danger of damage to equipment or property.
Nokia FastMile Outdoor Unit equipment and other Nokia FastMile Outdoor Unit specifications. During operation in the supported temperature range, condensation inside the Nokia FastMile Outdoor Unit equipment caused by humidity is not an issue because the Nokia FastMile Outdoor Unit is a sealed unit. 3.6 Additional information See Chapter for RF exposure information.
ANSI safety guidelines 4 ANSI safety guidelines This chapter provides information about the mandatory regulations that govern the installation and operation of the Nokia FastMile Outdoor Unit equipment in the North American or ANSI market. 4.1 Safety instructions This section describes the safety instructions that are provided in the customer documentation and on the Nokia FastMile Outdoor Unit equipment.
Observe the instructions on the safety labels. Table provides examples of the text in the various Nokia FastMile Outdoor Unit equipment safety labels. Table 3...
Sample safety label for ETL 5011710 27799 4.2 Safety standards compliance This section describes the Nokia FastMile Outdoor Unit equipment compliance with North American safety standards. Changes or modifications to this unit not expressly Warning — approved by the party responsible for compliance could void the user's authority to operate the equipment.
ANSI safety guidelines Nokia FastMile Outdoor Unit User Manual 4.2.1 EMC, EMI, and ESD compliance The Nokia FastMile Outdoor Unit equipment complies with the following EMC, EMI, and ESD requirements: • Federal Communications Commission PART 15-RADIO FREQUENCY DEVICES Subpart C-INTENTIONAL RADIATORS Title 47 CFR Part 15. Part 15.247 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
The use of any non-Nokia approved power supplies or power adapters is not supported or endorsed by Nokia. Such use will void any warranty or support contract with Nokia. Such use greatly increases the danger of damage to equipment or property.
Nokia FastMile Outdoor Unit equipment and other Nokia FastMile Outdoor Unit specifications. During operation in the supported temperature range, condensation inside the Nokia FastMile Outdoor Unit equipment caused by humidity is not an issue because the Nokia FastMile Outdoor Unit is a sealed unit. 4.6 Additional information See Chapter for RF exposure information.
Nokia FastMile Outdoor Unit User Manual Table of contents Preface.....................3 Scope ......................3 Audience......................3 Required knowledge..................3 Acronyms and initialisms ................3 Assistance and ordering phone numbers ............4 Nokia quality processes................4 Safety information..................4 Documents ....................4 Special information ..................5 1.9.1 Steps with options or substeps..............6 1.10...
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Post-installation of the Nokia FastMile Outdoor Unit .........73 Troubleshooting ................85 Potential problems during installation and startup phase ......85 7.1.1 Nokia FastMile Outdoor Unit cannot attach to LTE network due to hardware mismatch ...................85 7.1.2 Failed to get Base Station Location............85 Potential problems during execution phase..........85...
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Nokia FastMile Outdoor Unit User Manual Appendix B: Specifications ............89 Specifications ....................89 Appendix C: RF exposure ............91 10.1 RF exposure ....................91 Issue: 01P03 3TG-00088-AAAA-TCZZA...
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Application example of the Nokia FastMile Outdoor Unit ......36 Figure 7 Versions of the Nokia FastMile Outdoor Unit ..........37 Figure 8 Location of physical interfaces on the Nokia FastMile Outdoor Unit ..40 Installation procedure ..............45 Figure 9 Splash screen....................49 Figure 10 Screen for preparing to scan the QR code ..........50...
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Nokia FastMile Outdoor Unit User Manual Figure 38 Screen for preparing to scan the QR code ..........74 Figure 39 QR code screen..................75 Figure 40 Screen showing the Connect to Receiver option........76 Figure 41 Screen showing the connect prompt ............77 Figure 42 Screen showing the Bluetooth pairing request ..........78...
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Overview ..................35 Table 4 Variants of the Nokia FastMile Outdoor Unit ..........39 Table 5 Label information for Nokia FastMile Outdoor Unit variants ......39 Table 6 Physical interfaces of the Nokia FastMile Outdoor Unit ......40 Table 7 LED behavior description ................40 Table 8 LTE throughput information ...............41...
5.8 Standards certification 5.1 Product overview The Nokia FastMile Outdoor Unit is the outdoor unit (ODU) of the Nokia FastMile solution, the purpose of which is to use 3GPP based LTE radio technology to provide broadband connectivity with guaranteed high bitrates in larger service areas in a more cost-efficient manner than is possible with other existing solutions.
Injector basestation 1 Gbps Wi-Fi or Ethernet Ethernet 27903 The Nokia FastMile Outdoor Unit is available in two versions: • Compact with fixed beamforming antennas • ABA version with high gain beam steering antenna with automated beam alignment Figure shows the two versions of the Nokia FastMile Outdoor Unit.
The Nokia FastMile Outdoor Unit lets operators use LTE to offer fixed wireless broadband to their customers. The Nokia FastMile Outdoor Unit is easy to install and user-friendly to operate. It uses a mobile phone installation application known as the Nokia Field Assistant to make sure that it is deployed in the optimal location.
Overview Nokia FastMile Outdoor Unit User Manual 5.2.1 LTE characteristics The following are some of the key LTE characteristics of the Nokia FastMile Outdoor Unit: • LTE 3GPP Release 12 Compliant, UE Category 12 • transmit power: max +14.5 dBm +/- 2 dBm •...
Nokia FastMile Outdoor Unit User Manual Overview Table describes the E-UTRA band and frequency support and the antenna configurations for each variant of the Nokia FastMile Outdoor Unit, and provides the orderable part number. Table 4 Variants of the Nokia FastMile Outdoor Unit...
Slot for Nano/4FF SIM card for the Nokia FastMile Outdoor Unit Figure shows the location of the physical interfaces on the Nokia FastMile Outdoor Unit. Note that the cover for the SIM slot has been removed to show the slot.
(2 of 2) 5.6 Power information The Nokia FastMile Outdoor Unit receives power though a CAT5e shielded Ethernet cable connected to an indoor unit, such as a residential gateway like the Nokia 7368 ISAM CPE A-020W-A, or a PoE injector. See section 5.7.2...
1000BASE-T, with a maximum of 1000 Mbps. The Ethernet link gets negotiated at 1000 Mbps when the indoor unit, such as a residential gateway like the Nokia 7368 ISAM CPE A-020W-A, or a PoE injector is connected to the Nokia FastMile Outdoor Unit.
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Nokia FastMile Outdoor Unit User Manual Overview The FCC ID is valid for the ABA version See chapter for FCC statements and label instructions. Issue: 01P03 3TG-00088-AAAA-TCZZA...
6.4 Installation steps for the Nokia FastMile Outdoor Unit 6.5 Post-installation of the Nokia FastMile Outdoor Unit 6.1 Safety information Be sure to observe the following before installing the Nokia FastMile Outdoor Unit: • Professional installation is recommended for the Nokia FastMile Outdoor Unit. If the end-user is going to install the Nokia FastMile Outdoor Unit, appropriate safety instructions and appropriate information must be provided.
Do not provide power to the Nokia FastMile Outdoor Unit before completing the hardware installation step of the installation procedure. • Maintain at least 50 cm (20 in) distance from the front face of the Nokia FastMile Outdoor Unit while the system is operating. Lightning danger: Since cables from external Danger 1 —...
LTE network • If required, a Cat5e shielded Ethernet cable that can be connected to the Ethernet cable of the Nokia FastMile Outdoor Unit to make it longer, up to a maximum of 40 m (131 ft) in combined length •...
6.4 Installation steps for the Nokia FastMile Outdoor Unit The Nokia FastMile Outdoor Unit can be installed by using the Nokia Field Assistant app in conjunction with the following steps. The Nokia Field Assistant app must be installed on a mobile phone as indicated in section before you start the Nokia FastMile Outdoor Unit installation procedure.
After the splash screen has cleared, the Nokia Field Assistant app prompts you to scan the QR code of the Nokia FastMile Outdoor Unit so that the app can access the MAC address, serial number, and device type of the Nokia FastMile Outdoor Unit.
Installation procedure Nokia FastMile Outdoor Unit User Manual Figure 10 Screen for preparing to scan the QR code Use the viewfinder of the phone to align with the QR code on the shipping package of the Nokia FastMile Outdoor Unit.
Figure 12 Screen showing the Fresh Install option After you select the Fresh Install option, the Nokia Field Assistant app needs you to log in to the Nokia Altiplano FastMile Controller. A login screen prompts you to input the user name, password, FastMile Controller URL, and the Subscription ID.
Figure 13 Screen for logging in to the Nokia Altiplano FastMile Controller When the button is enabled (that is, it turns to blue), tap on “Login” to log in to the Nokia Altiplano FastMile Controller The Nokia Field Assistant app provides instructions on to find a base station.
Nokia FastMile Outdoor Unit User Manual Installation procedure Figure 14 Screen indicating to use the Nokia Field Assistant app to start finding a nearby base station Figure shows to screen to hold vertically for first person view. Figure 15 Screen showing to hold vertically for first person view...
The Nokia Field Assistant app retrieves the Cell ID and Geocoordinates of provided Cell ID from the Nokia Altiplano FastMile Controller. The Nokia Field Assistant app prompts you to allow access to location of the Nokia FastMile Outdoor Unit. Figure shows the prompt to allow access to the device’s location.
Figure 17 Screen with prompt to allow access to the device’s location Tap on “Allow” to allow access to the location of the Nokia FastMile Outdoor Unit. The Nokia Field Assistant app uses augmented reality and the mobile phone's camera to help you identify the direction that the Nokia FastMile Outdoor Unit should be facing, based on base station location information stored by the server.
Figure shows the screen with a circle on the base station. The green color in the circle means that this is a good place to mount the Nokia FastMile Outdoor Unit with respect to the location of the base station.
(with or without an additional Cat5e shielded Ethernet cable attached) can be safely and securely run though the wall and inside the home from the Nokia FastMile Outdoor Unit to the indoor unit or PoE injector or to the prospective indoor unit or PoE injector location.
Install the screws 27899 Use a Phillips screwdriver to remove the cover from the SIM slot of the Nokia FastMile Outdoor Unit, insert a valid Nano/4FF SIM card in the slot, and re-attach the cover on the SIM slot. Figure shows the location of the SIM slot on the Nokia FastMile Outdoor Unit.
Mounting the wall-mount bracket 27900 viii Line up the mounting plate (attached earlier on the back of the Nokia FastMile Outdoor Unit with the wall-mount bracket and temporarily secure in place with the three saved fasteners as shown in Figure 22. The figure shows one of the fasteners already in place.
Mounting the Nokia FastMile Outdoor Unit 27901 If the Nokia FastMile Outdoor Unit is to be connected to an outside ground, use a hex key to connect the ground cable to the ground connection point of the Nokia FastMile Outdoor Unit and ensure that the far end of the ground cable is connected to a suitable ground point.
Nokia FastMile Outdoor Unit User Manual Installation procedure xiv If the Nokia FastMile Outdoor Unit is not going to be powered from the indoor unit, set up a Nokia-approved PoE injector that is going to provide power over Ethernet to the Nokia FastMile Outdoor Unit, including connecting the PoE injector to the indoor unit at the PoE injector's “LAN”...
Minor alarm Blue Solid Bluetooth connection established The Nokia Field Assistant app prompts you to connect to the Nokia FastMile Outdoor Unit. Tap on “Connect” to initiate a Bluetooth connection via MAC address to the Nokia FastMile Outdoor Unit. Figure shows the screen for the connect prompt.
Allow the Bluetooth pairing request by tapping on “Pair”. Note — Only one active Bluetooth connection is allowed towards the Nokia FastMile Outdoor Unit. This means that at any one time, only one mobile phone device can have a Bluetooth connection to the Nokia FastMile Outdoor Unit.
Figure 26 Screen for enabling the VPN profile After successfully enabling the VPN profile, the Nokia Field Assistant app will log in to the Nokia FastMile Outdoor Unit to exchange certificates and apply necessary configuration. A login screen appears and prompts you to input credentials for the Nokia FastMile Outdoor Unit.
After successful credential validation from the Nokia FastMile Outdoor Unit is done, the Nokia Field Assistant app retrieves the ODU Public Key and sends it to the Nokia Altiplano FastMile Controller along with Subscription ID. The Nokia Altiplano FastMile Controller uses the ODU Public Key in order to encrypt the config package.
Figure 29 Screen showing that 100% of the reboot process is complete Tap on “Done” when the Nokia Field Assistant app indicates that the setup is complete. 3TG-00088-AAAA-TCZZA Issue: 01P03...
Installation procedure After the Nokia FastMile Outdoor Unit has finished rebooting, tap on “Connect to Receiver” on the main menu of the Nokia Field Assistant app to connect to the Nokia FastMile Outdoor Unit. The Nokia Field Assistant app prompts you to connect again to the Nokia FastMile Outdoor Unit via Bluetooth and afterwards to enable VPN as described in earlier steps.
Installation procedure Nokia FastMile Outdoor Unit User Manual Figure 31 Screen showing offline state Figure shows the online state. Figure 32 Screen showing online state 3TG-00088-AAAA-TCZZA Issue: 01P03...
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Nokia FastMile Outdoor Unit User Manual Installation procedure You can view the following information by selecting the Connection Status option of the main screen: • General stats: • bytes sent: the total number of bytes sent on the interface •...
Figure 33 System state screen Additionally, the main menu of the Nokia Field Assistant app displays an additional option “Upload CA certificates’ where you can transfer updated certificates (stored under download mobile phone's directory) towards the Nokia FastMile Outdoor Unit.
Nokia FastMile Outdoor Unit User Manual Installation procedure Figure 34 Screen that has the “Upload CA certificates” option Select the required Upload CA certificates and tap on “Ok”. Note that the certificates must be in the download folder of the mobile phone before you can upload them to the Nokia FastMile Outdoor Unit.
Installation procedure Nokia FastMile Outdoor Unit User Manual Figure 35 Screen that lists the CA certificates Figure shows the screen that indicates that uploading of the CA certificates was successful. Figure 36 Screen indicating that uploading of the CA certificates was...
Procedure 7 To access an installed Nokia FastMile Outdoor Unit Connect the mobile phone to the Internet and open the Nokia Field Assistant app on the phone. A splash screen appears on screen for a few seconds.
After the splash screen has cleared, the Nokia Field Assistant app prompts you to scan the QR code of the Nokia FastMile Outdoor Unit so that the app can access the MAC address, serial number, and device type of the Nokia FastMile Outdoor Unit.
Figure 39 QR code screen After successful scan of the QR code, the Nokia Field Assistant app redirects you to the home screen so that you can connect to the Nokia FastMile Outdoor Unit. Tap on the “Connect to Receiver” option from the main menu of the Nokia Field Assistant app.
Figure 40 Screen showing the Connect to Receiver option The Nokia Field Assistant app prompts you to connect to the Nokia FastMile Outdoor Unit. Tap on “Connect” to initiate a Bluetooth connection via MAC address to the Nokia FastMile Outdoor Unit.
Installation procedure Figure 41 Screen showing the connect prompt If Bluetooth is not enabled, the Nokia Field Assistant app requests that you allow the Bluetooth pairing request. Allow the Bluetooth pairing request by tapping on “Pair”. Note — Only one active Bluetooth connection is allowed towards the Nokia FastMile Outdoor Unit.
Figure 42 Screen showing the Bluetooth pairing request The Nokia Field Assistant app prompts you to enable the VPN profile. Enable the VPN profile by tapping on “Connect”. Note — Any preexisting VPN connection on the mobile phone will be deactivated when you enable the VPN profile.
Figure 43 Screen for enabling the VPN profile After successfully enabling the VPN profile, the Nokia Field Assistant app will log in to the Nokia FastMile Outdoor Unit to exchange certificates and apply necessary configuration. A login screen appears and prompts you to input credentials for the Nokia FastMile Outdoor Unit.
Installation procedure Nokia FastMile Outdoor Unit User Manual Figure 44 Screen showing the login prompt You can view the following information by selecting the Connection Status option of the main screen: • General stats: • bytes sent: the total number of bytes sent on the interface •...
Figure 45 System state screen Additionally, the main menu of the Nokia Field Assistant app displays an additional option “Upload CA certificates’ where you can transfer updated certificates (stored under download mobile phone's directory) towards the Nokia FastMile Outdoor Unit.
Installation procedure Nokia FastMile Outdoor Unit User Manual Figure 46 Screen that has the “Upload CA certificates” option Select the required Upload CA certificates and tap on “Ok”. Note that the certificates must be in the download folder of the mobile phone before you can upload them to the Nokia FastMile Outdoor Unit.
Nokia FastMile Outdoor Unit User Manual Installation procedure Figure 47 Screen that lists the CA certificates Figure shows the screen that indicates that uploading of the CA certificates was successful. Figure 48 Screen indicating that uploading of the CA certificates was...
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Installation procedure Nokia FastMile Outdoor Unit User Manual Tap on “Ok” to clear the message. 3TG-00088-AAAA-TCZZA Issue: 01P03...
Check the variants listed in section to see if the variant you are installing supports the E-UTRA band of the LTE network. If there is a mismatch, change the Nokia FastMile Outdoor Unit to a variant that supports the E-UTRA band of the LTE network.
Nokia FastMile Outdoor Unit firmware upgrade to latest build failed This issue can be due to a radio signal issue in the LTE network for the Nokia FastMile Outdoor Unit. If another LTE network is available, select it for the Nokia FastMile Outdoor Unit.
Nokia FastMile Outdoor Unit User Manual Appendix A: Factory settings 8 Appendix A: Factory settings 8.1 Factory settings 8.1 Factory settings need input - assume that will be similar to the type of info in the 17.10 << FastMile Home Outdoor Modem User Manual >>...
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Nokia FastMile Outdoor Unit User Manual Appendix B: Specifications 9 Appendix B: Specifications 9.1 Specifications 9.1 Specifications Table provides some specifications for the Nokia FastMile Outdoor Unit. Table 12 Specifications for the Nokia FastMile Outdoor Unit Item Description Dimensions Compact: 23.5 cm by 23.5 cm by 5.2 cm (9.3 in by 9.3 in by 2 in)
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Nokia FastMile Outdoor Unit User Manual Appendix C: RF exposure 10 Appendix C: RF exposure 10.1 RF exposure 10.1 RF exposure this information needs to be verified << >> The international standard used for the assessment of this device provides simple conformity assessment methods for low power electronic and electrical equipment to an exposure limit relevant to electromagnetic fields (EMF).
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Nokia FastMile Outdoor Unit User Manual Appendix D: FCC statements and label instructions FCC Statement Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:...
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Nokia FastMile Outdoor Unit User Manual Glossary ISED RSS Warning: This device complies with Innovation, Science and Economic Development Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
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