Hold; Exclusive Hold; Automatic Hold; Consultation Hold - Toshiba DKT3000/2000 User Manual

The Basics

Hold

Hold
1. To place a call on hold, press
Line's LED flashes green while appearances of the line at other stations flash red.
• To return to the held call, press the held
• If you do not return to the held call within a specified time, it rings back to your
telephone. The call remains camped-on to your station indefinitely.
• If the held party hangs up, the call is released.
2. Repeat Step 1 to place additional lines on hold.
See the Call Pickup section to pick up a call on hold from another extension.
Note

Exclusive Hold

This feature enables you to place a call on hold so that only you can retrieve it.
➤
While on a call, press
appearances of the line at other stations are steady red (in use).

Automatic Hold

This feature enables you to place a call on hold by pressing another
need to press
existing calls will drop.
➤
While on a call, press another extension button to receive/originate a new call. The
accessed line's LED flashes (in-use). The first call is put on hold and your
extension's LED flashes. You can also switch between calls without having to
press

Consultation Hold

1. While on a call, press
2. Dial another line.
3. Transfer the call or return to the held call by pressing its
16
twice. That line's LED flashes green while
. Make sure this feature is programmed on your system; if not,
.
. The call goes on hold.
. Your LCD shows the line on hold. The held
button.
Strata CTX DKT3000/2000-Series Telephone 05/02
button – no
button.