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Woxcon MUH88T-H2 KIT User Manual

8x8 hdmi 2.0 hdbaset matrix switcher with 8 receivers
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User Manual
MUH88T-H2 KIT
8x8 HDMI 2.0 HDBaseT Matrix Switcher with
8 Receivers
All Rights Reserved
Version: MUH88T-H2 KIT_2019V1.3

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Summary of Contents for Woxcon MUH88T-H2 KIT

  • Page 1 User Manual MUH88T-H2 KIT 8x8 HDMI 2.0 HDBaseT Matrix Switcher with 8 Receivers All Rights Reserved Version: MUH88T-H2 KIT_2019V1.3...
  • Page 2 8x8 HDMI 2.0 HDBaseT Matrix Switcher Preface Read this user manual carefully before using the product. Pictures shown in this manual are for reference only. Different models and specifications are subject to real product. This manual is only for operation instruction, please contact the local distributor for maintenance assistance.
  • Page 3 8x8 HDMI 2.0 HDBaseT Matrix Switcher SAFETY PRECAUTIONS To ensure the best performance from the product, please read all instructions carefully before using the device. Save this manual for further reference. Unpack the equipment carefully and save the original box and packing material for possible future shipment.

  • Page 4: Table Of Contents

    8x8 HDMI 2.0 HDBaseT Matrix Switcher Table of Contents 1. Product Introduction ....................1 1.1 Features ......................1 1.2 Package List ....................... 2 2. Specification ........................ 3 2.1 Matrix Switcher ....................3 2.2 HDBaseT Receiver ..................... 4 3. Panel Description ......................6 3.1 Matrix Switcher Front Panel ................
  • Page 5 8x8 HDMI 2.0 HDBaseT Matrix Switcher 6.4 CEC Control ..................... 27 6.5 RS232 Control ....................30 6.6 Access Setting ....................31 6.7 Interface Setting ....................32 6.8 Network Setting ....................33 6.9 GUI Upgrade ....................34 7. IR Control ........................35 7.1 IR Remote Control ....................

  • Page 6: Product Introduction

    8x8 HDMI 2.0 HDBaseT Matrix Switcher 1. Product Introduction Thanks for choosing the professional 8x8 HDMI 2.0 HDBaseT matrix switcher with eight receivers! The matrix is an eight-input by eight-output HDBaseT and HDMI matrix with HDCP 2.2 and up to 4K/UHD@60Hz video support. It transmits 4K video to distances up to 131 feet (40 meters) and 1080p video to distances up to 230 feet (70 meters) over a single CATx Ethernet cable.

  • Page 7: Package List

    8x8 HDMI 2.0 HDBaseT Matrix Switcher 1.2 Package List 1x MUH88T-H2 8x8 HDMI 2.0 HDBaseT Matrix Switcher 2x Mounting Ears with 6 Screws 4x Plastic Cushions with 4 Screws 1x IR Receiver HDBaseT Matrix Switcher 1x IR Remote 1x RS232 Cable (3-pin to DB9) 16x 3-pin Terminal Blocks 1x Power Cord 8x TPUH610SR HDBaseT Receivers...

  • Page 8: Specification

    8x8 HDMI 2.0 HDBaseT Matrix Switcher 2. Specification 2.1 Matrix Switcher Video Input Input (8) HDMI Input Connector (8) Type-A female HDMI HDMI Input Resolution Up to 4Kx2K@60Hz 4:4:4, HDR10,1080p 3D Video Output Output (8) HDBaseT, (8) HDMI Output Connector (8) RJ45, (8) Type-A female HDMI Up to 4Kx2K@60Hz 4:4:4, HDR10, 1080p 3D.

  • Page 9: Hdbaset Receiver

    8x8 HDMI 2.0 HDBaseT Matrix Switcher Output Load Capability L+R: 1KΩ and higher (Supports 10x paralleled 10KΩ loads). Stereo Channel Separation >70dB@1KHz. Noise Level L+R: -80dB; SPDIF: -90dB Control Part (8) IR IN, (1) IR ALL IN, (8) IR OUT, (1) IR ALL OUT, (1) IR EYE, Control port (9) RS232, (1) FIRWARE, (1) TCP/IP (19) 3.5mm jacks, (9) 3-pin terminal blocks, (1) Type-A USB, (1)
  • Page 10 8x8 HDMI 2.0 HDBaseT Matrix Switcher Frequency Response 20Hz – 20KHz, ±3dB 2.0Vrms ± 0.5dB. 2V = 16dB headroom above -10dBV (316mV) Max Output Level nominal consumer line level signal < 0.05% (-80dB), 20Hz – 20KHz bandwidth, 1KHz sine at 0dBFS THD+N level (or max level) >...

  • Page 11: Panel Description

    8x8 HDMI 2.0 HDBaseT Matrix Switcher 3. Panel Description 3.1 Matrix Switcher Front Panel INPUT MENU/ PRESET BACK DOWN ① LCD Screen: Presents real-time operation status. ② Power LED: Illuminates RED when the device is in standby mode, illuminates GREEN when device is powered on. ③...

  • Page 12: Matrix Switcher Rear Panel

    8x8 HDMI 2.0 HDBaseT Matrix Switcher 3.2 Matrix Switcher Rear Panel RS232 IR EYE TCP/IP ALL IN ALL OUT ① INPUT: Eight type-A female HDMI input ports to connect HDMI sources. ② AUDIO MATRIX OUT/ARC: Eight 3-pin terminal blocks and eight Toslink connectors to connect speakers or amplifiers for HDMI input audio de-embedding or HDBaseT output audio de-embedding, and the eight Toslink connectors can also be used for ARC audio output from HDBaseT receivers.

  • Page 13: Receiver Front And Rear Panel

    8x8 HDMI 2.0 HDBaseT Matrix Switcher ALL IN port to all HDBaseT receivers. ⑦ IR OUT: 1~8: Eight 3.5mm jacks to connect eight IR emitters to send the IR signal received from the corresponding HDBaseT receivers. ALL OUT: 3.5mm jack to connect the IR emitter to send the IR signal received from all HDBaseT receivers.
  • Page 14 8x8 HDMI 2.0 HDBaseT Matrix Switcher ⑩ HDBT In: RJ45 port to connect the HDBT output port of switcher/transmitter by CATx Ethernet cable. The LINK LED illuminates orange when there is a valid HDBaseT link between the switcher/transmitter and the receiver. The HDCP LED illuminates green when the video contains HDCP content.

  • Page 15: System Connection

    8x8 HDMI 2.0 HDBaseT Matrix Switcher 4. System Connection 4.1 Usage Precaution Make sure all components and accessories included before installation. System should be installed in a clean environment with proper temperature and humidity. All of the power switches, plugs, sockets, and power cords should be insulated and safe.

  • Page 16: Button Control

    8x8 HDMI 2.0 HDBaseT Matrix Switcher 5. Button Control The matrix switcher can be controlled by using the buttons on the front panel. Whenever a command is accepted, the indicators of all the buttons pressed will blink three times then they will go off. If the command fails, the indicators will go off immediately without blinking.

  • Page 17: Panel Button Locking/Unlocking

    8x8 HDMI 2.0 HDBaseT Matrix Switcher 5.2 Panel Button Locking/Unlocking HDBT Matrix System Locked Press and hold at least three seconds. Press HDBT Matrix System Unlocked and hold to unlock. 5.3 Status Information Inquiry Status Info < EDID Management Press Press enter status information tab.

  • Page 18: Edid Management

    8x8 HDMI 2.0 HDBaseT Matrix Switcher OUT 9 10 11 12 LINK Report the connection status of all HDMI loop output ports. OUT 13 14 15 16 Y means the corresponding output port is connected LINK to a display device, N means there is no connection 9~16=HDMI loop output between the output port and display device.
  • Page 19 8x8 HDMI 2.0 HDBaseT Matrix Switcher 1 2 3 4 Learn HDBT OUT 2 Press INPUT 1, 2, 3, 4. Press to confirm. To copy the EDID data from one HDMI output to one or several inputs: Example: Input 1 and 2 learn the EDID data of HDMI output 4. Learn HDBT OUT Learn HDMI OUT <...

  • Page 20: Audio Setting

    8x8 HDMI 2.0 HDBaseT Matrix Switcher PRESS INPUT KEY 4K30HDR 2CH < built-in EDID to be invoked Press INPUT 1 and 2. 4K30HDR 2CH < Press to confirm. 5.5 Audio Setting The matrix switcher provides eight analog L+R audio output ports and eight digital SPDIF output ports for audio de-embedding.
  • Page 21 8x8 HDMI 2.0 HDBaseT Matrix Switcher Example: Select the HDMI input 2 audio source for the analog L+R output 2. AUDIO Setting < IP Address Press Press to select AUDIO Setting. Press to enter the tab. Press to select L+R OUT 2. L+R OUT 2 <...

  • Page 22: Preset Setting

    8x8 HDMI 2.0 HDBaseT Matrix Switcher 5.6 Preset Setting Press PRESET button can save the current switching routing or load the saved layout preset. Note: The matrix switcher supports nine presets, but only preset 1~4 can be saved and recalled by button control. Please manage other preset by GUI control or RS232 control.

  • Page 23: Ip Address Inquiry

    8x8 HDMI 2.0 HDBaseT Matrix Switcher 5.7 IP Address Inquiry AUDIO Setting IP Address < Press Press to select IP Address IP Address 192.168.0.178 Press...

  • Page 24: Gui Control

    8x8 HDMI 2.0 HDBaseT Matrix Switcher 6. GUI Control The switcher can also be controlled via TCP/IP. The default IP settings are: IP Address: 192.168.0.178 Subnet Mask: 255.255.255.0 Type 192.168.0.178 in the internet browser, it will enter the below log-in webpage: Username: admin Password: admin Type the user name and password, and then click Login to enter the section for video...

  • Page 25: Signal Switching

    8x8 HDMI 2.0 HDBaseT Matrix Switcher 6.1 Signal Switching Use the 8x8 button grid on the page to set which inputs are directed to which outputs. For example, clicking the button on the Input 1 row and Output 1 column, directs input 1 to output 1.

  • Page 26: Audio Setting

    8x8 HDMI 2.0 HDBaseT Matrix Switcher 6.2 Audio Setting Audio Source Selection • There are sixteen audio sources can be selected for eight analog L+R audio output ports, and twenty-four audio sources can be selected for eight digital SPDIF output ports.
  • Page 27 8x8 HDMI 2.0 HDBaseT Matrix Switcher L+R Output Audio Volume Control • Adjust L+R output audio volume by the volume bar and the three buttons on the right side.

  • Page 28: Configuration

    8x8 HDMI 2.0 HDBaseT Matrix Switcher 6.3 Configuration 6.3.1 Down-scaling • Enable/disable video resolution down-scaling function of HDMI output 1~8 ports. When enable down-scaling, the 4K input can be automatically degraded to 1080p output for compatibility with 1080p display which is connected to the HDMI output port.

  • Page 29: Hdcp Setting

    8x8 HDMI 2.0 HDBaseT Matrix Switcher 6.3.2 HDCP Setting • Set the HDCP mode of HDMI and HDBaseT outputs to Passive or Active. Mode Description Automatically follows the HDCP version of source Passive device. If the input video has HDCP content, the HDCP version of HDMI output is HDCP 1.4 for Active (Default) broader video solution.

  • Page 30: Edid Copy

    8x8 HDMI 2.0 HDBaseT Matrix Switcher 6.3.3 EDID Copy • Copy the EDID data from a single output port to one or several input ports. Operation: 1) Select one output port. 2) Select one or several input ports. Press ALL to select all input ports. 3) Click Confirm to save any changes or click Cancel to cancel any changes that have been made.

  • Page 31: Edid Setting

    8x8 HDMI 2.0 HDBaseT Matrix Switcher 6.3.4 EDID Setting Click EDID Setting to enter the below section to set a predefined EDID for input ports. • Select a built-in EDID for one or several input ports. Operation: 1) Select a built-in EDID. 2) Select one or several input ports.

  • Page 32: Cec Control

    8x8 HDMI 2.0 HDBaseT Matrix Switcher 6.4 CEC Control If the input source devices, HDBaseT output devices and local HDMI output devices support CEC, they can be controlled via the following CEC interface. 1) Input Source Device Control Select one or several HDMI input source devices to be controlled, and then press function buttons.
  • Page 33 8x8 HDMI 2.0 HDBaseT Matrix Switcher 2) HDBT Output Device Control Select one or several HDBaseT output devices to be controlled, and then press function buttons.
  • Page 34 8x8 HDMI 2.0 HDBaseT Matrix Switcher 3) HDMI Output Device Control Select one or several HDMI output devices to be controlled, and then press function buttons.

  • Page 35: Rs232 Control

    8x8 HDMI 2.0 HDBaseT Matrix Switcher 6.5 RS232 Control Send RS232 commands to control third-party devices which are connected to the far-end HDBaseT receivers. Operation: 1) Select the HDBaseT port which is connected to HDBaseT receiver which must have third-party device attached. 2) Set the baud rate.

  • Page 36: Access Setting

    8x8 HDMI 2.0 HDBaseT Matrix Switcher 6.6 Access Setting Reset the login admin and user password. Lock or unlock the front panel buttons. Get the GUI and firmware version. Click Confirm to save any changes or click Cancel to cancel any changes that have been made.

  • Page 37: Interface Setting

    8x8 HDMI 2.0 HDBaseT Matrix Switcher 6.7 Interface Setting Modify title bar label, LCD readout and button labels. Click Confirm to save any changes or click Cancel to cancel any changes that have been made.

  • Page 38: Network Setting

    8x8 HDMI 2.0 HDBaseT Matrix Switcher 6.8 Network Setting Static IP or Dynamic Host Configuration Protocol (DHCP). Modify the static IP Address, Subnet Mask, and Gateway.

  • Page 39: Gui Upgrade

    8x8 HDMI 2.0 HDBaseT Matrix Switcher 6.9 GUI Upgrade Please visit at http://192.168.0.178:100 for GUI online upgrade. Type the username and password (the same as the GUI log-in setting, modified password will be available only after rebooting) to login the configuration interface. After that, click Administration in the source menu to get to Upload Firmware as shown below: Select the update file and click Apply button, and then it will start upgrade process.

  • Page 40: Ir Control

    8x8 HDMI 2.0 HDBaseT Matrix Switcher 7. IR Control 7.1 IR Remote Control The matrix switcher has a built-in IR sensor on the front panel for receiving IR control signal from IR remote. In addition, it also provides IR EYE port on the rear panel to connect an external IR receiver for IR local control.

  • Page 41: Control Local Input Device From Remote

    8x8 HDMI 2.0 HDBaseT Matrix Switcher The matrix switcher supports bi-directional IR pass-through, allowing the devices can be controlled by both source and destination ends. This section provides connection and switching examples to illustrate possible configurations. 7.2.1 Control Local Input Device from Remote The same basic principle applies when controlling the local input device from the remote location.
  • Page 42 8x8 HDMI 2.0 HDBaseT Matrix Switcher Control local input device through IR ALL OUT port The emitter can be connected to the IR ALL OUT port on matrix switcher to control all local input devices. In this case, the IR receiver must be connected to the IR IN port on each connected HDBaseT receiver, as shown in the diagram below: HDMI: HDBaseT:...

  • Page 43: Control Remote Output Device From Local

    8x8 HDMI 2.0 HDBaseT Matrix Switcher 7.2.2 Control Remote Output Device from Local The remote displays can be controlled from the local matrix switcher location. Control remote device through IR IN port Example: Switch HDMI input 3 to HDBaseT output 3. Connect an IR receiver to IR IN 3 port on the matrix switcher, then connect an IR emitter to the IR OUT on the receiver, as shown in the diagram below: HDMI:...
  • Page 44 8x8 HDMI 2.0 HDBaseT Matrix Switcher Control remote device through IR ALL IN port The receiver can be connected to the IR ALL IN port on matrix switcher to control all remote output devices. In this case, the IR emitter must be connected to the IR OUT port on each connected HDBaseT receiver, as shown in the diagram below: IR Receiver Display Remote...

  • Page 45: Rs232 Control

    8x8 HDMI 2.0 HDBaseT Matrix Switcher 8. RS232 Control 8.1 RS232 Control Connection 8.1.1 Control the Matrix Switcher from Local To control the matrix switcher from a local PC, the 3-pin to DB9 RS232 Cable is used to connect between the matrix and PC. The connection diagram is shown as below: RS232: ALL IN ALL OUT...

  • Page 46: Control The Matrix Switcher From Remote

    8x8 HDMI 2.0 HDBaseT Matrix Switcher 8.1.2 Control the Matrix Switcher from Remote To control the matrix switcher from remote location, please connect one or more PCs to the RS232 ports of HDBaseT receivers with the 3-pin to DB9 RS232 Cables. The matrix switcher can be controlled by any one of PCs, the connection diagram is shown as below: HDMI:...

  • Page 47: Control The Remote Third-Party Device From Local

    8x8 HDMI 2.0 HDBaseT Matrix Switcher 8.1.3 Control the Remote Third-party Device from Local To control a third-party device from local, first determine which HDBaseT receiver is connected to (1 in the diagram below). Next, connect a PC to the corresponding RS232 port of matrix switcher with 3-pin to DB9 RS232 Cable, then connect a third-party device (e.g.

  • Page 48: Control The Local Third-Party Device From Remote

    8x8 HDMI 2.0 HDBaseT Matrix Switcher 8.1.4 Control the Local Third-party Device from Remote To control a third-party device from remote, first determine which HDBaseT receiver is connected to (1 in the diagram below). Next, connect a PC to the RS232 port of HDBaseT receiver with 3-pin to DB9 RS232 Cable, then connect a third-party device (e.g.

  • Page 49: Rs232 Control Software

    8x8 HDMI 2.0 HDBaseT Matrix Switcher 8.2 RS232 Control Software If the matrix switcher and third-party devices needs to be controlled from PC by an RS232 connection, a RS232 control software should be installed in PC. Here using CommWatch.exe as an example. The icon is shown as below: Double-click the icon to run, and its interface is depicted below: Parameter configuration area Monitoring area, show the commands...

  • Page 50: Rs232 Commands

    8x8 HDMI 2.0 HDBaseT Matrix Switcher 8.3 RS232 Commands When controlling the matrix, the serial port settings for all RS232 commands is: Baud rate: 9600 Data bit: 8 Stop bit: 1 Parity bit: none The matrix switcher can be controlled by sending the following RS232 commands: 8.3.1 System Setting Command Example and...
  • Page 51 8x8 HDMI 2.0 HDBaseT Matrix Switcher Command Example and Command Description Feedback HDMI OUT 01 Down Scale Enable the video resolution down-scaling HDMI OUT 02 Down Scale function of HDMI output [XX]. [XX]=00~08. The “[XX]=00” represents all HDMI outputs. … … HDMI OUT 08 Down Scale DS00OFF.
  • Page 52 8x8 HDMI 2.0 HDBaseT Matrix Switcher Command Example and Command Description Feedback RS232 Remote 01 Control MCU OFF! RS232 Remote 02 Control STA_RS232RCM. Report the RS232 remote-control mode status. MCU OFF! … … RS232 Remote 08 Control MCU OFF! IRRCM00ON. Enable the IR remote-control mode for HDBT IR Remote 01 Control MCU output [XX] that the matrix switcher can be...

  • Page 53: Signal Switching

    8x8 HDMI 2.0 HDBaseT Matrix Switcher Command Example and Command Description Feedback Turn off output [XX]. [XX]=00~16. The Turn OFF Output 01! “[XX]=00” represents all outputs. Turn OFF Output 02! [XX]=01~08, represents HDBT output 1~8. … … [XX]=09~16, represents HDMI output 1~8. Turn OFF Output 16! Turn ON Output 01! Turn ON Output 02!
  • Page 54 8x8 HDMI 2.0 HDBaseT Matrix Switcher Command Example and Command Description Response Disable the IR switching to follow the video IRFVOFF. IR Follow Video OFF! switching. Switch video input [YY] to video output [XX]. OUT01:04. OUT[XX]:[YY]. [XX]=00~08, [YY]=01~08. The “[XX]=00” Output 01 Switch To In 04! represents all outputs.

  • Page 55: Audio Setting

    8x8 HDMI 2.0 HDBaseT Matrix Switcher Command Example and Command Description Response Local 02 IR Out Switch To Remote 03 IR IN! Output 04 Switch To In 02! Local 02 IR Out Switch To Remote 04 IR IN! PresetSta01. Preset 01 Sta: Out 01 In 01! PresetSta[XX].
  • Page 56 8x8 HDMI 2.0 HDBaseT Matrix Switcher Command Example and Command Description Response Out2 Out6 ARC Breakout Out3 Out7 ARC Breakout Out4 Out8 ARC Breakout SPDIF Out 01 Switch To Video In 01! SPDIF Out 02 Switch To STA_SPDIF. Report SPDIF audio status. Video In 02! …...
  • Page 57 8x8 HDMI 2.0 HDBaseT Matrix Switcher Command Example and Command Description Response Analog Out 01 Volume UnMute! … … Analog Out 08 Volume UnMute! Select audio source [YY] for analog L+R ANALOG01:04. audio output [XX]. [XX]=00~08, The “[XX]=00” represents all L+R audio outputs. [YY]=01~16.
  • Page 58 8x8 HDMI 2.0 HDBaseT Matrix Switcher...

  • Page 59: Hdcp Setting

    8x8 HDMI 2.0 HDBaseT Matrix Switcher 8.3.4 HDCP Setting Command Example and Command Description Response HDCP00MAT. The HDCP content of output [XX] follows the OUT 01 HDCP MAT HDCP version of display device. Display! [XX]=00~16. … … HDCP[XX]MAT. [XX]=00, represents all outputs. OUT 15 HDCP MAT [XX]=01~08, represents HDBT output 1~8.

  • Page 60: Edid Management

    8x8 HDMI 2.0 HDBaseT Matrix Switcher 8.3.5 EDID Management Command Example and Command Description Response All Input EDID Set Default! EDIDMInit. Reset factory default EDID to all input ports. Upgrade the EDID data of the input port [XX]. EDIDUpgrade01. [XX]=00~08, U. EDIDUpgradeU.

  • Page 61: Third-Party Device Control

    8x8 HDMI 2.0 HDBaseT Matrix Switcher Command Example and Command Description Response [YY]=00, represents all inputs. [YY]=01~08, represents HDMI input 1~8. EDIDSTA00. Input 01 EDID From 01 Internal EDID! Report the EDID status of input [XX]. Input 02 EDID From 01 [XX]=00~08.

  • Page 62: Cec Control

    8x8 HDMI 2.0 HDBaseT Matrix Switcher The “[X]=1~7” represents the baud rate of “123456” to the far-end third-party device. third-party device. [X]=1, the baud rate is 2400 The third-party device is [X]=2, the baud rate is 4800 connected to the far-end [X]=3, the baud rate is 9600 HDBaseT receiver of [X]=4, the baud rate is 19200...
  • Page 63 8x8 HDMI 2.0 HDBaseT Matrix Switcher HDBaseT output ports are 01~08 and the local HDMI output ports are 09~16. The “[AA]” is “FF” for sending command to all input or output ports. The “[BB]” represents the device type (e.g. TV: 40/20/80; Blu-ray DVD: 04/08). The “[CC]”...
  • Page 64 8x8 HDMI 2.0 HDBaseT Matrix Switcher ü Control the input source: Command Example and Command Description Response CECI02044400 CECI[AA][BB][CC]00. Confirm operation (Enter). CEC Input 02 Send Success! CECI01044401. CECI[AA][BB][CC]01. UP direction. CEC Input 01 Send Success! CECI01044402. CECI[AA][BB][CC]02. DOWN direction. CEC Input 01 Send Success! CECI03044403.

  • Page 65: Firmware Upgrade

    8x8 HDMI 2.0 HDBaseT Matrix Switcher 9. Firmware Upgrade Please follow the steps as below to upgrade firmware by the FW port on the rear panel: 1) Prepare the latest two upgrade files and rename them as “08010000.APP” and “08010000.APS” on PC. 2) Power off the switcher, and connect the FW port of switcher to the PC with USB cable.

  • Page 66: Panel Drawing

    8x8 HDMI 2.0 HDBaseT Matrix Switcher 10. Panel Drawing INPUT MENU/ PRESET BACK DOWN 436.6 mm RS232 IR EYE TCP/IP ALL IN ALL OUT MUH88T-H2 Matrix Switcher 140 mm TPUH610SR HDBaseT Receiver...

  • Page 67: Troubleshooting & Maintenance

    8x8 HDMI 2.0 HDBaseT Matrix Switcher 11. Troubleshooting & Maintenance Problems Potential Causes Solutions Bad quality of the connecting Try another high-quality cable. Output image with cable. snowflake. Fail or loose connection. Make sure the connection is good. Check with oscilloscope or No signal at the input / output multimeter if there is any signal at end.

  • Page 68: Customer Service

    8x8 HDMI 2.0 HDBaseT Matrix Switcher 12. Customer Service The return of a product to our Customer Service implies the full agreement of the terms and conditions hereinafter. There terms and conditions may be changed without prior notice. 1) Warranty The limited warranty period of the product is fixed three years.

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