Toshiba B-EP2DL Owner's Manual page 23

Symptom
The printer cannot
communicate via USB.
The printer cannot
communicate via serial
interface (GH20 only)
The printer cannot
communicate via
Bluetooth.
(GH30 only)
The printer cannot
communicate via wireless
LAN.
(GH40 only)
Printout is too light.
The printer received print
data but does not print.
Point to check (Cause)
Issue mode is incorrect.
Transmission speed is incorrect.
The printer is not turned on.
Serial interface cable is connected.
(GH20 only)
The printer is communicating via
wireless
(GH30/GH40 only)
Issue mode is incorrect.
The printer is not turned on.
The interface cable is not connected
properly.
Issue mode is incorrect.
Transmission speed is incorrect.
The printer is not turned on.
Distance to the host is too far.
The printer is used in a location
where it is subjected to noise or
interference.
The printer address is not correctly
set on the host.
Issue mode is incorrect.
The printer is not turned on.
Distance to the host is too far.
Obstacles block the radio wave.
The printer is used in a location
where it is subjected to noise or
interference.
The printer address is not correctly
set on the host.
Channel setting for the access point
or host is incorrect.
Issue mode is incorrect.
The print head is dirty.
The media is not loaded properly.
Deteriorated media is used.
The media is not a TOSHIBA TEC
approved one
The STATUS lamp is lit or blinking.
The media is not loaded properly.
Select a correct issue mode.
Send data at correct transmission
speed.
Turn on the printer.
Disconnect the RS-232C cable from
the printer.
Terminate the wireless communication
communication.
Select a correct issue mode.
Turn on the printer.
Completely
cable.
Select a correct issue mode.
Send data at correct transmission
speed.
Turn on the printer.
Bring the printer close to the host
within 3 m.
Avoid such location.
Correctly set the print address on the
host.
Select a correct issue mode.
Turn on the printer.
Bring the printer within a wireless
coverage area.
Use the printer in a location with no
obstacles.
Avoid such location.
Correctly set the print address on the
host
Avoid using a channel which interferes
with adjacent access points.
Select a correct issue mode.
Clean the print head.
Load the media properly.
Load a new media roll.
Use TOSHIBA TEC approved media.
Clear the error
Load the media properly.
Solution
connect the interface